ACHAT Hotels Has Selected dailypoint™ to Manage their Guest Data

the German hotel group ACHAT Hotels, based in Mannheim with hotels in Germany and Hungary, has selected dailypoint as a solution partner for its guest data management

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The German hotel group ACHAT Hotels, based in Mannheim with hotels in Germany and Hungary, has selected dailypoint as a solution partner for its guest data management. The 30 three- to four-star superior hotels will use the Munich-based company’s hospitality technology solutions in the future.

The project will be launched in a pilot hotel of the Group in cooperation with the CRS of dailypoint´s partner D-EDGE. The adaptation of the IT infrastructure enables ACHAT Hotels to manage all guest data in a central profile and furthermore allows deep integrations with the PMS and other technology partners.

“We are pleased to have found a professional and experienced partner that offers a wide range of CRM applications,” says Philipp v. Bodman, Managing Partner ACHAT Hotels. The decisive factors for choosing dailypoint were its experience in the field of guest data management, its high standards in data protection, and its ability to connect partner systems,” continues v. Bodman.

“ACHAT Hotels aims to be at the forefront of digitization in the industry and we are proud to help shape this development. The hotel group wants to provide a centralized approach to guest profiling and dailypoint will support the company in transforming its processes,” says Dr. Michael Toedt, CEO of dailypoint.

 

About ACHAT Hotels

Heartfelt, genuinely authentic, personal – ACHAT hotels offer sincere hospitality. In the currently more than 30 three- to four-star superior hotels, guests encounter outstanding service quality that comes from the heart. With the slogan “Echt Gut” (“Really Good”), the individually designed ACHAT hotels express what makes them special: being an original in everything. Genuinely good quality in the medium-price segment offers customers a convincingly high level of service across all countries. Economically, the hotel group, founded in 1991 and headquartered in Mannheim with hotels in Germany and Hungary, is on a growth course. It has belonged to the mid-market investor HANNOVER Finanz since 2016. ACHAT Hotels focuses on leasing opportunities through the acquisition of existing hotel properties for the ACHAT Hotels brand, as well as new hotel developments under the LOGINN Hotels & Apartments brand.

About dailypoint™

dailypoint™is the leading Data Management and CRM platform for sophisticated individual hotels and hotel groups. dailypoint™collects data from all relevant sources such as PMS, POS, website, newsletter or WiFi and automatically creates a central and consolidated guest profile. In 350 steps, the data is processed and enriched by means of Artificial Intelligence (AI) to create a guest profile never seen before. The cloud-based SAAS solution consists of 16 modules and is complemented by the dailypoint™ Marketplace with almost 200 solution partners. dailypoint™ not only offers measurable marketing, but also covers the entire customer journey and thus supports all departments within a hotel. The integrated Privacy Dashboard is also the central element for the technical implementation of the GDPR. dailypoint™is headquartered in Munich, Germany and is sold and supported worldwide directly or through its distribution partners D-EDGE and XNProtel