Hi, thx for your feedback which is highly appreciated. Please let me or your account manager know if...
Ratings Snapshot
91%
Recommend
#2
Popularity index
HT SCORE
89 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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dailypoint™ Loyalty has fewer than 10 reviews in the past 6-months.
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Ranked #2 out of 15 in Loyalty Programs for Independents
Ease of Use
4.4/5
ROI
4.4/5
Implementation
4.4/5
Customer support
4.4/5
Most popular for
dailypoint™ Loyalty Overview
dailypoint™ Loyalty Overview
dailypoint™ is the perfect platform – scalable and powerful. We run programs for individual hotels as well for international brands with more than 100,000,000 members. Drive direct bookings, increase loyalty and push your service on-site. Run a bonus-program with multi-tiers, like big chains and airlines, or an exclusive member club. dailypoint™ loyalty is the platform for demanding hotelie...
About dailypoint™ View website
Founded in 2005 | Headquarters in München Germany | 45 employeesdailypoint™ - software made by Toedt, Dr. Selk & Coll. GmbH dailypoint™ is the leading #abovePMS solution for individual hotels and hotel groups. dailypo...
Other Products by dailypoint™
1/8
Integrates with
- Property Management Systems
- Marketplaces & Integrators
- Central Reservations Systems
Need a custom integration?
What customers love about dailypoint™ Loyalty
91% recommend
Manager CRM from Bed & Breakfast
-Easy management of multiple memberships or transitions from a legacy system to a new one -Well working API for website connect including 3rd party IAM system and voucher vendor -Embedded system in dailpoint 360 Centra...
Marketing Manager from Branded
I like that it helps us to categorize our guests and helps us to use the data we have for our purposes. It is very useful for our loyalty program as it counts points automatically and it is very easy to handle
Director of Marketing from Resort
- We are able to bring together our customer data from many different sources - The customer data is cleaned and summarized
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
You can only manage what you can measure - thank you dailypoint Individual data analysis, campaign management and tracking of individual actions, as well as ROI calculation of the actions. With dailypoint even offline marketing is no longer a blind flight, because "you can only manage what you can ...
by Michael Lemke (Diribrand) on September 21, 2020
See more answers (2)
Question:
What differentiates this product or service from the competition?
Answer:
Individual data analysis, campaign management and tracking of individual actions, as well as ROI calculation of the actions. With dailypoint even offline marketing is no longer a blind flight, because "you can only manage what you can measure".
by Michael Lemke (Diribrand) on September 21, 2020
See more answers (2)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
The analysis tools are still a bit complicated for non-professionals to understand, but the system is now also available in German, which helps a lot. With dailypoint even offline marketing is no longer a blind flight, because "you can only manage what you can measure".
by Michael Lemke (Diribrand) on September 21, 2020
See more answers (2)
Recommended by
Michael Lemke
Sales & Marketing Hospitality Consultant @ Diribrand
Stefan Bezold
Executive Sales Director DACH & CEE @ INFOR Deutschland GmbH
Stefan Bezold
Executive Sales Director DACH & CEE @ INFOR Deutschland GmbH
Features
- Loyalty Rules Engine
- Points Bank
- Currency Exchange
- Partner Management
- Redemption Catalog
- Multi-Currency Support
- Open API
Want to go behind the scenes and see how dailypoint™ Loyalty works?
Clients & references
References & testimonials
With dailypoint Loyalty Module we created our own Direct Booker Club - and with this we were not only able to stop the trend towards the OTAs, we fight back and generate more and more direct bookings ...
Case studies
- Push Direct Bookings with your own loyalty program
- Platzl Hotel
- Boutique in München
Awards & Certifications
Active Markets
MARKETS SERVED
- North America
- South America
- Africa
- Europe
- Asia Pacific
- Middle East
- Germany
- France
- Austria
- Switzerland
Declining share of voice
This vendor has fewer recent reviews than average compared to other top Loyalty Programs for Independents providers. It is advised that you ask for recent references before proceeding.
Dec 14, 2020
dailypoint™ Loyalty Review: Great CRM for Hospitality Industry
Manager from Branded in Kreisfreie Stadt Frankfurt am Main (Germany)
Recommend
9/10
What do you like most?
There are many advantages, but the most used and liked one are: #Data Cleansing and Profile Merge for supporting Reservation/Front Office in PMS #Comprehensive Guest Information #Automated data enrichm...
What do you dislike or think could be improved?
There some little issues which can be improved which coming up random. The major one are adjustments on our rule setting.
Customer support
4.5
Ease of Use
4.5
Value for money
5
Implementation
3.5
On Dec 04, 2020 Michael T. from dailypoint™ replied:
Dec 08, 2020
dailypoint™ Loyalty Review: A good CRM created by hotel experts
Senior CRM Manager from Branded in Frankfurt am Main (Germany)
Recommend
9/10
What do you like most?
Good tool to actively use the valuable customer details you have in your hotel PMS and cleanse & enrich your customer database for much more successful campaigns and creating true customer relations. We...
What do you dislike or think could be improved?
The dailypoint CRM offers solutions for operational use in hotels and not just the central marketing/campaign team. Compared to other CRM products it is however less targeted for field sales or the sales...
Customer support
4
Ease of Use
3.5
Value for money
4
Implementation
3.5
On Dec 09, 2020 Michael T. from dailypoint™ replied:
Hi, thx for your feedback also regarding missing elements. Since summer 2020 we also integrated a ne...
Dec 02, 2020
dailypoint™ Loyalty Review: Customer and referrer for over 10 years Original: Über 10 Jahre Kunde und Empfehler
Manager from Resort in Garmisch-Partenkirchen (Germany)
Recommend
7/10
What do you like most?
- Central data management - - Central registrations or - many interfaces possible. - Detailed evaluations and "recommendations" for CRM according to RFM - all from a single source - Reward module Origina...
What do you dislike or think could be improved?
- too complicated to use - not user-friendly - too few automatisms (two way interfaces to the PMS should enable more) - Support response sometimes takes too long, often different statements, sometimes inc...
Customer support
3.5
Ease of Use
2
Value for money
n/a
Implementation
n/a
On Dec 03, 2020 Michael T. from dailypoint™ replied:
Hi, thx for your personal feedback. It seems we have a bit of work to do to show you the system and ...
Dec 01, 2020
dailypoint™ Loyalty Review: Good combined CRM system solution with room for improvements
CRM systems from Other in Frankfurt am Main (Germany)
Recommend
8/10
What do you like most?
- flexible and uncomplicated adjustments and development in System - user friendly and intuitive user interface - fast connectivity to other Systems - very good data cleansing and enrichment
What do you dislike or think could be improved?
- System stabilization and Performance - the system is often very slow and there occur frequently issues after Hotfixes and updates
Customer support
4
Ease of Use
4.5
Value for money
4
Implementation
4
On Dec 02, 2020 Michael T. from dailypoint™ replied:
Hi, thx for your feedback. I glad that you are happy userfriendlyness. Over the last 12 months we re...
Nov 24, 2020
dailypoint™ Loyalty Review: Full Package
Reservations from Boutique in Saalbach (Austria)
Recommend
10/10
What do you like most?
You get awesome and deep insights in our guests profiles. The handling of the systems. The efficient & always hard trying support.
What do you dislike or think could be improved?
There is nothing at the moment, I could complain about. And as mentioned there is always a way to mention problems to the support.
Customer support
5
Ease of Use
5
Value for money
5
Implementation
n/a
On Nov 29, 2020 Michael T. from dailypoint™ replied:
Hi, thank you for your great feedback! I am super glad about that! Please let me or your account man...
Nov 20, 2020
dailypoint™ Loyalty Review: Tailor-made for individual needs
Management from Other in Luzern (Switzerland)
Recommend
9/10
What do you like most?
Dailypoint solves our entire relationship management with guests, members, partners and agents. Guest loyalty programme, e-mailing system for automated and personal communication as well as offers and con...
What do you dislike or think could be improved?
We would be pleased to be better informed and trained, especially with new developments and new tools (even if they cost extra). Sometimes we have the feeling that we are driving a racing car with the han...
Customer support
5
Ease of Use
4.5
Value for money
3.5
Implementation
4
Pricing
Implementation fee
$2501-$7500
Monthly subscription (Flat)
Less than $500/month
Recent News & Content
Recent articles
Recent press releases
Neorcha new dailypoint™ Marketplace-Partner
3 months ago
dailypoint™ expanding: Anjum Hotel Makkah
7 months ago
Resources & reports
Central Reservations Systems
Published by dailypoint™
Hotel CRM Disruption: From a Marketing Tool to the Leading IT System
Popular dailypoint™ Loyalty Integrations
Mews
Property Management SystemsAn innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
CEO
The system provides comprehensive tools in in terms auf Big Data, CRM & Reservation systems. You can be very creative in strategy and marketing ideas. Love to see how many data you get from different tools from one guest...