dailypoint™ Loyalty

4.6 (66 REVIEWS)

HTR Score icon
HT Score  
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Clement, Cihan, Matthieu + 23 more experts recommend dailypoint™

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2024 Finalist HotelTechAwards

Hoteliers voted dailypoint™ as the #2 Loyalty Programs for Independents provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Run your own hotel loyalty program - with Loyalty by dailypoint™

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What is dailypoint™?

Founded in 2005 | Headquarters in München (Germany) | 45 employees
dailypoint™ Loyalty is a comprehensive Customer Relationship Management (CRM) and loyalty platform tailored for hoteliers. This advanced tool enhances guest management by centralizing guest profiles and automating engagement efforts to deepen customer loyalty. Utilizing powerful data cleansing capabilities and innovative marketing tools, dailypoint™ Loyalty streamlines operations, driving direct bookings and revenue growth. It supports scalable loyalty programs, from simple rewards to complex multi-tier systems similar to those of big hotel chains and airlines, making it ideal for individual hotels and large international brands alike.

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Capabilities

Learn who your customers are

Direct Bookings

Connect with Frequent Traveller programs

Features

Points & Redemption

4/5 features

Loyalty Program Customization

4/5 features

Other

2/2 features

dailypoint™ Reviews Summary

4.6
Excellent
Ease of Use
4.4/5
Customer Support
4.6/5
ROI
4.4/5
Implementation
4.5/5

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Achievements

Trending Product

This vendor's trending score is rising, dailypoint™ Loyalty is the #3 most trending product in the Loyalty Programs for Independents category (out of 16) and the #139 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

dailypoint™ has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted dailypoint™ as the #2 Loyalty Programs for Independents provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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91 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

dailypoint™ Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Dailypoint™ Average Dailypoint™

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No matching results

3

Success Stories

2

References

48

Featured Customers

Popularity by Segment

Size

4 | X-Small (1-9 room)

6 | Small (10-24 room)

63 | Medium (25-74 room)

92 | Large (75-199 room)

32 | X-Large (200+ room)

Country

85 | Germany

42 | Switzerland

27 | Austria

18 | France

5 | Maldives

4 | Cyprus

2 | Belgium

2 | United Arab Emirates

2 | Bahrain

1 | Greece

1 | Saudi Arabia

1 | Iraq

1 | Portugal

1 | Lebanon

1 | Hungary

1 | Oman

1 | Thailand

1 | Egypt

1 | Sweden

Type

110 | Luxury Hotels

79 | Resorts

72 | Boutiques

50 | Airport/Conference Hotels

47 | Bed & Breakfast & Inns

42 | Branded Hotels

41 | City Center Hotels

29 | Limited Service & Budget Hotels

13 | Hostels

11 | Extended Stay & Serviced Apartments

8 | Vacation Rentals & Villas

5 | Casinos

1 | Motels

1 | RV Parks & Campgrounds

Region

182 | Europe

9 | Asia Pacific

6 | Middle East

Category

186 | Hotel CRM & Email Marketing

66 | Loyalty Programs for Independents

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Dailypoint™ Reviews

Hotelier Rating

Excellent
123
Very Good
36
Average
37
Poor
1
Terrible
2

Property Size

  • X-Small (4)
  • Small (6)
  • Medium (63)
  • Large (92)
  • X-Large (32)

Country

  • Germany
    Germany
    (85)
  • Switzerland
    Switzerland
    (42)
  • Austria
    Austria
    (27)
  • France
    France
    (18)
  • Maldives
    Maldives
    (5)
  • Cyprus
    Cyprus
    (4)
  • Belgium
    Belgium
    (2)
  • United Arab Emirates
    United Arab Emirates
    (2)
  • Bahrain
    Bahrain
    (2)
  • Greece
    Greece
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Iraq
    Iraq
    (1)
  • Portugal
    Portugal
    (1)
  • Lebanon
    Lebanon
    (1)
  • Hungary
    Hungary
    (1)
  • Oman
    Oman
    (1)
  • Thailand
    Thailand
    (1)
  • Egypt
    Egypt
    (1)
  • Sweden
    Sweden
    (1)

Region

  • Europe
    Europe
    (182)
  • Asia Pacific
    Asia Pacific
    (9)
  • Middle East
    Middle East
    (6)

Hoteliers say

NEW AI Review summary

Hoteliers like Dailypoint for its comprehensive CRM and loyalty features that enhance guest management, automate engagement, and provide valuable analytics. The centralized guest profile, data cleansing capabilities, and innovative marketing tools contribute significantly to operational efficiency and revenue growth. However, users note that improvements are needed in the user interface, reporting, and integration options to maximize its potential.

AI-generated from the text of customer reviews

Loyalty Program
User Interface
Customer Experience Enhancement
Integration with Other Systems
Customer Support
Marketing and Campaign Management
Data Cleansing and Centralized Guest Profiles
Analytics and Reporting
Scalability
Implementation and Onboarding
10

Great Solution for Loyalty and CRM and Email Marketing

Head - IT Operations from 200 to 499 room Boutique in Dubai (United Arab Emirates)

Verified
3 days ago
We use number of features from the product, Such as Apple or google wallet loyalty card which is tech savvy and easier for our guests to carry around. We use number of filters in CRM to email content to the right audience. This helps us to avoid unnecessary mass emails. We run number of email campaign using the data analytics. daily update...
Country United Arab Emirates
Head - IT Operations
X-Large Hotel
10

Very innovative product

Deputy General Manager from 100 to 199 room Airport/Conference Hotel in Grindelwald (Switzerland)

Verified
19 days ago
We are very happy with the application possibilities, even if we cannot fully exploit them for internal reasons. The support is great.
Country Switzerland
Deputy General Manager
Large Hotel
10

TOP performance experience

Marketing Manager from 100 to 199 room Airport/Conference Hotel in Bad Kissingen (Germany)

Verified
21 days ago
Optimal combination of user-friendliness and powerful functions, as well as #email, #campaign, #data, which make our daily business much easier. The automation of many processes, such as the creation of newsletters or guest feedback, also saves us an enormous amount of time and at the same time improves the quality of our guest service.
Country Germany
Marketing Manager
Large Hotel
9

Feedback

Sales and Marketing Manager from 100 to 199 room Branded Hotel in Heidelberg (Germany)

Verified
21 days ago
Einfache Handhabung des E-Mailing-Systems . Eine sehr sympathische und persönliche Vorstellung unserer neuen Account Managerin, Caroline Maninger. Vielen Dank dafür!
Country Germany
Sales and Marketing Manager
Large Hotel
10

DailyPoint - Very comprehensive system

Operations Support Manager from 25-49 room Boutique in Psarou (Greece)

Verified
27 days ago
DailyPoint is a system that concentrates the entire information and it can be used by many teams for different purposes (reservations, the front office team, marketing, the HK team, the management).
Country Greece
Operations Support Manager
Medium Hotel
10

Dailypoint - Users Point of View

Front Office Supervisor from 100 to 199 room Airport/Conference Hotel in Bad Kissingen (Germany)

Verified
1 months ago
Since we are confirming our reservations with dailypoint it is pretty awesome to be able to see, if and at wich time and date the guest read the mail. Also the possibility to adjust all textcomponents pretty easily is good. The Customer Support's reaction time on questions, feedback and so on, could be described as pretty much instant.
Country Germany
Front Office Supervisor
Large Hotel
10

All-rounder and innovative

Assistant Marketing & Events from 50-74 room Boutique in Lucerne (Switzerland)

Verified
1 months ago
Dailypoint is very innovative, offers many features and extras that we have not found in any other software. With Dailypoint we can reach our goals regarding personalized marketing.
Country Switzerland
Assistant Marketing & Events
Medium Hotel
Michael from dailypoint™ replied
Hi, thx for giving us a review. You are right, the setup is pretty intense, but this really depends how much you go into the details. On the other side, the details are the fun part at the end and the reasons why you most-likely have chosen dailypoint. But I can guaranty you, we do our utmost best to continously improve our processes to make things easier and faster. Best regards, Michael (Founder)
10

Great system for the hotel industry!

Marketing Manager from 50-74 room Boutique in Balderschwang (Germany)

Verified
1 months ago
We use daily point primarily for email marketing and the loyalty program. Easy usability and great support! For guests and employees.
Country Germany
Marketing Manager
Medium Hotel
10

CRM for Hotels

Director of Centralized IT Services from 500+ room Branded Hotel in Abu Dhabi (United Arab Emirates)

Verified
1 months ago
Here's a rephrased version of the statement: Seamless integration of our platform with property management systems, online booking engines, and mobile applications enables comprehensive reporting and actionable insights. This integration enhances visibility across digital customer touchpoints, facilitating a continuous improvement process t...
Country United Arab Emirates
Director of Centralized IT Services
X-Large Hotel
9

Great and effective CRM and Loyalty Tool and Guest BI-Tool

Senior Manager CRM & Data Privacy from 200 to 499 room Bed & Breakfast & Inn in Hamburg (Germany)

Verified
1 months ago
The front end design is customer friendly. The API's are easy to connect and a great team who understand our needs. The whole system including external partner or subsystems work pretty well.
Country Germany
Senior Manager CRM & Data Privacy
X-Large Hotel
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