dailypoint™ Loyalty
4.5 (45 REVIEWS)
HT Score
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Sina, Sophia-Maria, Olga + 22 more experts recommend dailypoint™
Read Recommendationsdailypoint™ Loyalty
Ranked 2 (out of 16) in Loyalty Programs for Independents
2023 Finalist
HotelTechAwards
Hoteliers voted dailypoint™ as the #2 Loyalty Programs for Independents provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldRun your own hotel loyalty program - with Loyalty by dailypoint™
88% recommended by 113 hotels
Deutsche Hospitality, Rotana, Grace La Margna St. Moritz & 110 others
dailypoint™ has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Ratings Summary
Ease of Use
4.4/5
Customer Support
4.5/5
ROI
4.3/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, dailypoint™ Loyalty is the #1 most trending product in the Loyalty Programs for Independents category (out of 16) and the #55 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moredailypoint™ has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted dailypoint™ as the #2 Loyalty Programs for Independents provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About dailypoint™ Loyalty
Founded in 2005 | Headquarters in München (Germany) | 45 employees
dailypoint™ is the perfect platform – scalable and powerful. We run programs for individual hotels as well as for international brands with more than 100,000,000 members.
Drive direct bookings, increase loyalty and push your service on-site. Run a bonus program with multi-tiers, like big chains and airlines, or an exclusive member club. dailypoint™ loyalty is the platform for demanding hoteliers.
More information: https://bit.ly/3TvKo6q
Capabilities
dailypoint™ doesn’t have any benefits or use cases available
Features
Points & Redemption
4/5 features
Loyalty Program Customization
4/5 features
Other
2/2 features
Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Success Stories
Hotel Tech Solutions for demanding hoteliers
Kreisfreie Stadt Köln (Germany)
Digital guest communication and service
Bad Ragaz (Switzerland)
How Platzl Hotel Munich Uses Website Connect by dailypoint to Drive More Direct Bookings & Build Their Email List
München (Germany)
How an Independent Hotel Leverages dailypoint to Stay Competitive Against International Chains
München (Germany)
References
"dailypoint convinces with easy handling. We can manage all guest communications - It works simply, directly and professionally. Now the system has also been tested in a crisis and I can say that it has made things a lot easier."
Kristina Türcke & Stefanie Küttner
Hotel Manager @
Best Western Plus Hotel Willingen
"With dailypoint Loyalty Module we created our own Direct Booker Club - and with this we were not only able to stop the trend towards the OTAs, we fight back and generate more and more direct bookings on our Website."
Heiko Buchta
General Manager @
Platzl Hotel
"With dailypoints Website Connect we created our own Direct Booker Club - and with this we were not only able to stop the trend towards the OTAs, we fight back and generate more and more direct bookings on our Website."
Heiko Buchta
General Manager @
Platzl Hotel
Featured Customers
Popularity by Segment
Size
1 | X-Small (1-9 room)
2 | Small (10-24 room)
44 | Medium (25-74 room)
79 | Large (75-199 room)
26 | X-Large (200+ room)
Country
75 | Germany
36 | Switzerland
26 | Austria
14 | France
5 | Maldives
2 | Saudi Arabia
2 | Spain
2 | Bahrain
1 | United Arab Emirates
1 | Thailand
1 | Oman
1 | Hungary
1 | Egypt
1 | Belgium
Type
77 | Luxury Hotels
62 | Resorts
25 | Branded Hotels
23 | Boutiques
12 | City Center Hotels
11 | Hostels
9 | Limited Service & Budget Hotels
6 | Vacation Rentals & Villas
3 | Extended Stay & Serviced Apartments
2 | Bed & Breakfast & Inns
1 | Airport/Conference Hotels
1 | Motels
1 | RV Parks & Campgrounds
Region
155 | Europe
8 | Asia Pacific
5 | Middle East
Category
155 | Hotel CRM & Email Marketing
60 | Marketplaces & Integrators
45 | Loyalty Programs for Independents
More Products by dailypoint™
Hotelier Rating
8
Hotel CRM, Email Marketing and Loyalty Program
Hotel Manager from 25-49 room Hostel in Garmisch-Partenkirchen (Germany)
Verified
6 days ago
Great support. It is an asset for our hotel to improve service and operations. We also get great and deep insights into our guests' profiles and they love our loyalty program.
Germany
Germany
Hotel Manager
Medium Hotel
10
A top-class all-rounder
General Manager from 50-74 room Boutique in Sankt Moritz (Switzerland)
Verified
7 days ago
From integration to support, support is professional and speedy. The possibilities of the tool are very diverse and cover more than you wish. The data analysis and e-marketing tools are excellent.
Switzerland
Switzerland
General Manager
Medium Hotel
10
The Real CRM
Service Manager from 500+ room Branded Hotel in (Egypt)
Verified
8 days ago
Dailypoint offers the core principles employed on the customer interaction life cycle. The Booking Manager offers the flexibility of creating definitions for customer communications. The Emailing System as well provides the ability to filter-in your target criteria for Marketing Campaigns. The Data laundry process is helpful in maintaining...
Egypt
Egypt
Service Manager
X-Large Hotel
10
Great tool to collect guest feedback
Managing Director from 200 to 499 room Branded Hotel in Grenoble (France)
Verified
21 days ago
Dailypoint provides very good service and insight into exactly what our guests are saying about our properties. The weekly reports are very insightful and useful for our team leaders, and for me to have a thorough view of what exactly our guests feel in our properties is key. Based on these results we take strategic business decisions, that...
France
France
Managing Director
X-Large Hotel
10
Good product - Good support
General Manager from 50-74 room Extended Stay & Serviced Apartment in Frankfurt am Main (Germany)
Verified
21 days ago
The fast and very professional support. The possibilities and there is never a "no - its not possible" its always - lets check and do it. Many things can be programmed or try to be programmed by the DP IT team.
Germany
Germany
General Manager
Medium Hotel
10
My experience with the loyalty program
Receptionist, night auditor from 200 to 499 room Luxury Hotel in Bruxelles (Belgium)
Verified
30 days ago
Since one year, I use it every day after the guests departure in order to award their stay whenever they have consumption and it became my favorite task as a night auditor/receptionist. It is very nice to allow guests collecting points which allow them to have benefits in our hotel. The form is very easy to use. It looks very profesional th...
Belgium
Belgium
Receptionist, night auditor
X-Large Hotel
8
Easy to customize and user friendly
Cluster Revenue Manager from 200 to 499 room City Center Hotel in Budapest (Hungary)
Verified
1 months ago
Easy to personalize and smoothly editable. Loyalty part covers all relevant functions that a professional program need and crediting points is also quite easy for the staff.
Hungary
Hungary
Cluster Revenue Manager
X-Large Hotel
9
Easy to use with many options
Stellvertretende Empfangsleitung from 100 to 199 room Resort in Langenburg (Germany)
Verified
1 months ago
Easily create new rates, packages and users. It's also great that you can add any components and link them directly to the confirmations from - in our case - Protel, so that an automated process takes place and errors can be avoided. The simple design and the inclusion of images is also great.
Germany
Germany
Stellvertretende Empfangsleitung
Large Hotel
8
A good CRM with a wide range of features!
In charge of CRM and digital marketing from 100 to 199 room in Chamonix-Mont-Blanc (France)
Verified
1 months ago
Customer support, the HTML format for the emails (a good way of personalising emails), access to a manual / webinars. Dailypoint is a complete software with a lot of features.
France
France
In charge of CRM and digital marketing
Large Hotel
10
System that satisfies any market demand
from 200 to 499 room Luxury Hotel in (Bahrain)
Verified
1 months ago
System Support especially the corporate level support we receive from the management, stability of the system, POS integration and flexibly is perfect.
Bahrain
Bahrain
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Improved data quality for hotels through digitalisation and data laundry so only one profile per guest remains which results in much better guest centric communication followed by increased revenues. The open API is ideal for flexibly connecting other systems at any time. Having all relevant information in one place is a big advantage to hoteliers, saving time, money and resources.
Showing all answers to: "What does this product or service do well?"
Improved data quality for hotels through digitalisation and data laundry so only one profile per guest remains which results in much better guest centric communication followed by increased revenues. The open API is ideal for flexibly connecting other systems at any time. Having all relevant information in one place is a big advantage to hoteliers, saving time, money and resources.
dailypoint is THE reliable and efficient solution for managing guest data, enhancing guest experiences, and driving hotel revenue. It allows hotels to gain valuable insights and personalize guest experiences.
The dailypoint™ Marketplace, offers more than 180 solutions that hoteliers can use to their advantage in cooperation with their dailypoint™ modules. This way dailypoint™ builds an ecosystem of software tools that work well with the dailypoint™ modules.
dailypoint is a Customer Relationship Management System, that collects relevant guest data from different sources and connects the dots to create an accurate profile of each of your guests. With 14 modules and the dailypoint Marketplace with over 100 partners, it offers a great platform for Central Data Management.
dailypoint has one of the most advanced data cleaning engine. When using guest data, it's not just about the shiny front features, what is most important is about what's under the hood. dailypoint is a stable, solid and scalable Data Management system with impressive capabilities when it comes to 360 degrees understanding of the guest and loyalty.
Question:
What differentiates this product or service from the competition?
Answer:
Dailypoint is an experienced company that has accumulated years of knowledge about the hotel industry. Thanks to the open interface, it is possible to flexibly connect almost all common PMS systems as well as other software at any time. Nevertheless, data silos are dissolved and a large store of knowledge is created.
Showing all answers to: "What differentiates this product or service from the competition?"
Dailypoint is an experienced company that has accumulated years of knowledge about the hotel industry. Thanks to the open interface, it is possible to flexibly connect almost all common PMS systems as well as other software at any time. Nevertheless, data silos are dissolved and a large store of knowledge is created.
dailypoint's integration capabilities are noteworthy. Dailypoint seamlessly integrates with other hotel systems and tech-solutions, facilitating smooth data flow and enhancing operational efficiency.
With 180 partners it is a true ecosystem that hotels can rely on. In the dailypoint™ Marketplace hoteliers can constantly learn about the latest topics and developments.
They learn how to quickly and easily integrate the software tools that make their daily work easier.
With the central data management, daylypoint helps hotels leveraging their data and making educated and smart business decisions, as well as tailoring the offers individually to each customer and ultimately increasing revenues.
A passion for their work and a smoothly operating system makes dailypoint a great partner for us at hotelkit.
dailypoint CRM as well as the Marketplace is different from other players in its own categories because of the wealth of experience that the whole team has. Not just a software, it is true success that the team is supporting each hotel with. A great tool for sophisticated needs. When it comes to loyalty, dailypoint has a solid reputation as it supports some of the strongest brands. And when it comes to upselling, the smooth integration with Oaky makes it a leader in its category.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
With Dailypoint it is like with almost all other systems. You have to be commited to it and there should be clear responsibilities as to who takes care of the system. These people should take advantage of all the training and work consistently with Dailypoint. The more one knows and uses it, the better the results and the revenues.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
With Dailypoint it is like with almost all other systems. You have to be commited to it and there should be clear responsibilities as to who takes care of the system. These people should take advantage of all the training and work consistently with Dailypoint. The more one knows and uses it, the better the results and the revenues.
FIRST: once you adopt it, you'll never want to work without it again!
& if I were to give one piece of advice to a hotelier considering dailypoint, it would be to thoroughly assess their specific needs and goals before implementing the platform.
I would recommend to read the latest updates and the information about new partners. The marketplace includes the the most relevant software tools a hotels needs and takes into account regional preferences and differences (e.g. the most known software tool for guest communication in the DACH region, etc.)
dailypoint is a great solution to collect valuable data about your guests and use this to offer even better service to them and increase overall guest satisfaction and ultimately, your business success.
My advice to any hotelier considering this product is to sit down with a member of their team and assess if your sophisticated needs can be answered by their great solution. My bet is that they certainly will. And, if you want to generate extra revenue while enhancing the guest experience, don't miss the great integration with Oaky ;)
Recommended by
Sina Niedermaier
Co-Founder
@
Hotellistat GmbH
Sophia-Maria Anker
Sales Manager
@
hotelkit GmbH
Olga Heuser
Founder & CEO
@
DialogShift
Marius Donhauser
CEO & Founder
@
hotelkit
Clement Denarie
Director of Strategic Partnerships and Alliances
@
Oaky
Sina Niedermaier
Co-Founder
@
Hotellistat GmbH
Sophia-Maria Anker
Sales Manager
@
hotelkit GmbH
Olga Heuser
Founder & CEO
@
DialogShift
Marius Donhauser
CEO & Founder
@
hotelkit
Clement Denarie
Director of Strategic Partnerships and Alliances
@
Oaky
Philipp Ingenillem
Shareholder & CSO
@
Online Birds GmbH
Roger El Khoury
CEO
@
NEORCHA
Beste YILMAZ
Solution Manager
@
PROTEL AS
Julia Schroeder
Head of Sales & Marketing
@
Hotellistat GmbH
Maureen Traeger
Partner Success Manager
@
straiv GmbH
Michael Lemke
Sales & Marketing Hospitality Consultant
@
Diribrand
Werner Meyer
VP Partnerships
@
Busy Rooms
Benjamin Devisme
Co founder
@
Quicktext
Cihan Sumerkent
Oracle PMS Support and Training Speicalist
@
Protel A.Ş.
Moritz von Petersdorff-Campen
Founder
@
SuitePad GmbH
Thomas Hiley
Chief Product Officer
@
D-EDGE
Pascal Schubert
VP Business Dev Europe & N. America
@
D-EDGE
Jessica Samson
Onboarding CDM Team Leader
@
D-Edge Hospitality Solutions
Maria Santoro
Partner Manager
@
SIHOT
Ylenia Scavezzon
Sales Manager
@
D-EDGE
Swann Couston Dit Renne
Business Developer
@
D-EDGE
Norman Weyer
Account Manager
@
D-Edge
Günther Pöllabauer
Managing Director
@
TAC | The Assistant Company
Matthieu Dutter
Vice President Product
@
D-EDGE
Stefan Bezold
Executive Sales Director DACH & CEE
@
INFOR Deutschland GmbH
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Neorcha new dailypoint™ Marketplace-Partner
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dailypoint™ expanding: Anjum Hotel Makkah
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Digitalization. How Well Are You Set-Up?
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How Platzl Hotel Munich Uses Website Connect by dailypoint to Drive More Direct Bookings & Build Their Email List
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Support
Verified Support
dailypoint™ has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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