dailypoint™ Loyalty

Ranked 2 (out of 16) in Loyalty Programs for Independents

Loyalty Programs for Independents

Run your own hotel loyalty program - with Loyalty by dailypoint™

Ratings Snapshot

Certificate of Excellence
Read 19 reviews
92%
Recommend
HTR Score icon
HT SCORE
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #2 out of 16 in Loyalty Programs for Independents

Ease of Use
4.4/5
ROI
4.4/5
Implementation
4.4/5
Customer Support
4.4/5
Verified Customer Support

dailypoint™ has opened its internal systems to

Learn more
Most popular for
  • City Center 5 verified reviews
    96%
  • Branded 3 verified reviews
    83%
  • Resort 3 verified reviews
    87%
  • Boutique 2 verified reviews
    100%
  • Bed & Breakfast 1 verified reviews
    90%

dailypoint™ Loyalty Overview

dailypoint™ Loyalty Overview

dailypoint™ is the perfect platform – scalable and powerful. We run programs for individual hotels as well for international brands with more than 100,000,000 members. Drive direct bookings, increase loyalty and push your service on-site. Run a bonus-program with multi-tiers, like big chains and airlines, or an exclusive member club. dailypoint™ loyalty is the platform for demanding hotelie...

About dailypoint™ View website

Founded in 2005 | Headquarters in München Germany | 45 employees

dailypoint™ - software made by Toedt, Dr. Selk & Coll. GmbH dailypoint™ is the leading #abovePMS solution for individual hotels and hotel groups. dailypo...

Other Products by dailypoint™

Integrates with

  • Booking Engine
  • Central Reservations Systems
  • Channel Managers
Browse integrations (19 verified)

What customers love about dailypoint™ Loyalty

Like 92% recommend

CEO

The system provides comprehensive tools in in terms auf Big Data, CRM & Reservation systems. You can be very creative in strategy and marketing ideas. Love to see how many data you get from different tools from one guest...

Manager CRM from Bed & Breakfast

-Easy management of multiple memberships or transitions from a legacy system to a new one -Well working API for website connect including 3rd party IAM system and voucher vendor -Embedded system in dailpoint 360 Centra...

Marketing Manager from Branded

I like that it helps us to categorize our guests and helps us to use the data we have for our purposes. It is very useful for our loyalty program as it counts points automatically and it is very easy to handle

Director of Marketing from Resort

- We are able to bring together our customer data from many different sources - The customer data is cleaned and summarized

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

You can only manage what you can measure - thank you dailypoint Individual data analysis, campaign management and tracking of individual actions, as well as ROI calculation of the actions. With dailypoint even offline marketing is no longer a blind flight, because "you can only manage what you can ...

by Michael Lemke (Diribrand) on September 21, 2020

See more answers (2)
Question:

What differentiates this product or service from the competition?

Answer:

Individual data analysis, campaign management and tracking of individual actions, as well as ROI calculation of the actions. With dailypoint even offline marketing is no longer a blind flight, because "you can only manage what you can measure".

by Michael Lemke (Diribrand) on September 21, 2020

See more answers (2)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

The analysis tools are still a bit complicated for non-professionals to understand, but the system is now also available in German, which helps a lot. With dailypoint even offline marketing is no longer a blind flight, because "you can only manage what you can measure".

by Michael Lemke (Diribrand) on September 21, 2020

See more answers (2)
User avatar image User avatar image User avatar image
Recommended by

Features

  • Loyalty Rules Engine
  • Points Bank
  • Currency Exchange
  • Partner Management
  • Redemption Catalog
  • Multi-Currency Support
  • Open API

Want to go behind the scenes and see how dailypoint™ Loyalty works?

Clients & references

References & testimonials

Testimonial avatar
With dailypoint Loyalty Module we created our own Direct Booker Club - and with this we were not only able to stop the trend towards the OTAs, we fight back and generate more and more direct bookings ...
Heiko Buchta General Manager at the Platzl Hotel

Featured partners

Brand image
Brand image
Brand image
Brand image
Brand image
Brand image

Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Africa
  • Europe
  • Asia Pacific
  • Middle East
VERIFIED MARKETS
  • Germany
  • France
  • Austria
  • Switzerland

19 Verified dailypoint™ Reviews

Likelihood to Recommend
Filter by property type
Filter by geography

December 14, 2020

dailypoint™ Loyalty Review: Great CRM for Hospitality Industry

Manager from Branded in Kreisfreie Stadt Frankfurt am Main (Germany)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

There are many advantages, but the most used and liked one are: #Data Cleansing and Profile Merge for supporting Reservation/Front Office in PMS #Comprehensive Guest Information #Automated data enrichm...

What do you dislike or think could be improved?

There some little issues which can be improved which coming up random. The major one are adjustments on our rule setting.

Customer Support
4.5
Ease of Use
4.5
Value for money
5
Implementation
3.5
arrow review On Dec 04, 2020 Michael T. from dailypoint™ replied:
 Hi,
thx for your feedback which is highly appreciated. Please let me or your account manager know if... 

December 08, 2020

dailypoint™ Loyalty Review: A good CRM created by hotel experts

Senior CRM Manager from Branded in Frankfurt am Main (Germany)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

Good tool to actively use the valuable customer details you have in your hotel PMS and cleanse & enrich your customer database for much more successful campaigns and creating true customer relations. We...

What do you dislike or think could be improved?

The dailypoint CRM offers solutions for operational use in hotels and not just the central marketing/campaign team. Compared to other CRM products it is however less targeted for field sales or the sales...

Customer Support
4
Ease of Use
3.5
Value for money
4
Implementation
3.5
arrow review On Dec 09, 2020 Michael T. from dailypoint™ replied:
 Hi,
thx for your feedback also regarding missing elements. Since summer 2020 we also integrated a ne... 

December 02, 2020

dailypoint™ Loyalty Review: Customer and referrer for over 10 years Original: Über 10 Jahre Kunde und Empfehler

Manager from Resort in Garmisch-Partenkirchen (Germany)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Central data management - - Central registrations or - many interfaces possible. - Detailed evaluations and "recommendations" for CRM according to RFM - all from a single source - Reward module Origina...

What do you dislike or think could be improved?

- too complicated to use - not user-friendly - too few automatisms (two way interfaces to the PMS should enable more) - Support response sometimes takes too long, often different statements, sometimes inc...

Customer Support
3.5
Ease of Use
2
Value for money
n/a
Implementation
n/a
arrow review On Dec 03, 2020 Michael T. from dailypoint™ replied:
 Hi,
thx for your personal feedback. It seems we have a bit of work to do to show you the system and ... 

December 01, 2020

dailypoint™ Loyalty Review: Good combined CRM system solution with room for improvements

CRM systems from Other in Frankfurt am Main (Germany)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

- flexible and uncomplicated adjustments and development in System - user friendly and intuitive user interface - fast connectivity to other Systems - very good data cleansing and enrichment

What do you dislike or think could be improved?

- System stabilization and Performance - the system is often very slow and there occur frequently issues after Hotfixes and updates

Customer Support
4
Ease of Use
4.5
Value for money
4
Implementation
4
arrow review On Dec 02, 2020 Michael T. from dailypoint™ replied:
 Hi,
thx for your feedback. I glad that you are happy userfriendlyness.
Over the last 12 months we re... 

November 24, 2020

dailypoint™ Loyalty Review: Full Package

Reservations from Boutique in Saalbach (Austria)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

You get awesome and deep insights in our guests profiles. The handling of the systems. The efficient & always hard trying support.

What do you dislike or think could be improved?

There is nothing at the moment, I could complain about. And as mentioned there is always a way to mention problems to the support.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a
arrow review On Nov 29, 2020 Michael T. from dailypoint™ replied:
 Hi,
thank you for your great feedback! I am super glad about that!
Please let me or your account man... 

November 20, 2020

dailypoint™ Loyalty Review: Tailor-made for individual needs

Management from Other in Luzern (Switzerland)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Dailypoint solves our entire relationship management with guests, members, partners and agents. Guest loyalty programme, e-mailing system for automated and personal communication as well as offers and con...

What do you dislike or think could be improved?

We would be pleased to be better informed and trained, especially with new developments and new tools (even if they cost extra). Sometimes we have the feeling that we are driving a racing car with the han...

Customer Support
5
Ease of Use
4.5
Value for money
3.5
Implementation
4

Pricing

Implementation fee
$2501-$7500
Monthly subscription (Flat)
Less than $500/month

Popular dailypoint™ Loyalty Integrations

View all (19 dailypoint™ Integrations)