Hi, thx for your feedback. Regarding Basic Sales I hope you like the improvements we already launche...
Ratings Snapshot
88%
Recommend
#2
Popularity index
HT SCORE
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Learn more
Ranked #2 out of 17 in Loyalty Programs for Independents
Ease of Use
4.2/5
ROI
4.1/5
Implementation
4.2/5
Customer Support
4.3/5
Verified Customer Support
dailypoint™ has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more
Most popular for
dailypoint™ Loyalty Overview
dailypoint™ Loyalty Overview
dailypoint™ is the perfect platform – scalable and powerful. We run programs for individual hotels as well as for international brands with more than 100,000,000 members. Drive direct bookings, increase loyalty and push your service on-site. Run a bonus program with multi-tiers, like big chains and airlines, or an exclusive member club. dailypoint™ loyalty is the platform for demanding hote...
About dailypoint™ View website
Founded in 2005 | Headquarters in München Germany | 45 employeesdailypoint™ - software made by Toedt, Dr. Selk & Coll. GmbH dailypoint™ is the leading #abovePMS solution for individual hotels and hotel groups. dailypo...
Other Products by dailypoint™
1/8
Integrates with
- Property Management Systems
- Marketplaces & Integrators
- Central Reservations Systems
Need a custom integration?
What customers love about dailypoint™ Loyalty
88% recommend
Marketing Manager
I like that it helps us to categorize our guests and helps us to use the data we have for our purposes. It is very useful for our loyalty program as it counts points automatically and it is very easy to handle
Director of Marketing
- We are able to bring together our customer data from many different sources - The customer data is cleaned and summarized
Assistant Manager
I like the personal support and the many options I have to measure my success. Especially on and offline campaigns.
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
Guest data management part is very effective and integration with Oracle PMS programs are at good point minimum problems during transferring. But refresh option does not cover all the expectations. Specially some of the updates should be done in no time. Although second line of support works very ve...
by Cihan Sumerkent (Protel A.Ş.) on November 22, 2021
See more answers (3)
Question:
What differentiates this product or service from the competition?
Answer:
Cloud based structure and flexible integration and all in one options are the best. User friendly UI and very fast support is distinctive examples for them. Hotel based membership options and solutions also very good.
by Cihan Sumerkent (Protel A.Ş.) on November 22, 2021
See more answers (3)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you want loyalty , membership mangement and also campaign management all in one point, this product covers all of your needs. Integration with all the possible Oracle PMS products makes the product number one choice for the major accounts and local acounts also
by Cihan Sumerkent (Protel A.Ş.) on November 22, 2021
See more answers (3)
Recommended by
Cihan Sumerkent
Oracle PMS Support and Training Speicalist @ Protel A.Ş.
Michael Lemke
Sales & Marketing Hospitality Consultant @ Diribrand
Stefan Bezold
Executive Sales Director DACH & CEE @ INFOR Deutschland GmbH
Stefan Bezold
Executive Sales Director DACH & CEE @ INFOR Deutschland GmbH
Want to go behind the scenes and see how dailypoint™ Loyalty works?
Clients & references
References & testimonials
With dailypoint Loyalty Module we created our own Direct Booker Club - and with this we were not only able to stop the trend towards the OTAs, we fight back and generate more and more direct bookings ...
Case studies
- Push Direct Bookings with your own loyalty program
- Platzl Hotel
- Boutiques in München
Awards & Certifications
Active Markets
MARKETS SERVED
- South America
- Central America
- Africa
- Antarctica
- Oceania
- North America
- Europe
- Asia Pacific
- Middle East
- Germany
- Austria
- Switzerland
November 30, 2021
dailypoint™ Loyalty Review: Good CRM with room for improvement
Revenue Manager GER & CH from Extended Stay & Serviced Apartments in München (Germany)
Recommend
7/10
What do you like most?
- easy to use - daily data cleaning - quality management wich presents a nice evaluation of guest reviews - solid analytics overview - great guest statistic overview -
What do you dislike or think could be improved?
- loyality programm could be improved, guest overview (website) could be presented in a better way - sales tool should be continously improved but as its just previously launched, its a normal process
Customer Support
4
Ease of Use
4
Value for money
3
Implementation
3
On Dec 07, 2021 Michael T. from dailypoint™ replied:
November 30, 2021
dailypoint™ Loyalty Review: One of the best CRM and CDP for the Hospitality Industrie
Manager CRM from City Center Hotels in Frankfurt am Main (Germany)
Recommend
9/10
What do you like most?
A motivated team with customer focus. The platform itself provide - Data quality-driven CDP - Central Data Platform - Extensive options for data management rules - High level of PMS Integration and int...
What do you dislike or think could be improved?
Most of the improvements are small so there are not many things to point out. For us as a group of hotels in general - BI-Tool upgrade for more performance due complex data cubes - Enhancement of camp...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4
On Dec 07, 2021 Michael T. from dailypoint™ replied:
Hi, thx for your great feedback. Glad to read you like dailypoint. You are right we do many small st...
November 18, 2021
dailypoint™ Loyalty Review: CRM made by hotel experts for hotel experts
Senior CRM Manager from Other in Frankfurt (Germany)
Recommend
9/10
What do you like most?
- Expert knowledge of hotel business, hotel workflows, complexity of hotel technology & data flows - Very good & close interaction with the hotel's property management systems - Very good partnership to...
What do you dislike or think could be improved?
- Further improve scalability of the products for bigger & more complex hotel groups - Faster feedback on support requests - Consider to add more CRM functions to better cover the full range of CRM feat...
Customer Support
4
Ease of Use
4
Value for money
4
Implementation
5
On Nov 22, 2021 Michael T. from dailypoint™ replied:
Hi, thx for your great feedback and your hints. Regarding scalability we work on a redesign of our d...
November 09, 2021
dailypoint™ Loyalty Review: Great CRM System made in Germany
CRM systems from City Center Hotels in Frankfurt am Main (Germany)
Recommend
9/10
What do you like most?
- Friendly and competent support and management team - High flexibility in terms of system adjustments - Continuous system improvement - Good expertise - Fast solution finding and implementations
What do you dislike or think could be improved?
- System performance and process stability could be improved - Feedback sometimes takes quite a long time - Known errors often occur several times
Customer Support
4
Ease of Use
5
Value for money
4
Implementation
5
On Nov 17, 2021 Michael T. from dailypoint™ replied:
Hi, thx for the great feedback. Regarding the system stability we had some issues early summer when ...
October 27, 2021
dailypoint™ Loyalty Review: Good product - Good support
General Manager from Extended Stay & Serviced Apartments in Frankfurt am Main (Germany)
Recommend
10/10
What do you like most?
The fast and very professional support. The possibilities and there is never a "no - its not possible" its always - lets check and do it. Many things can be programmed or try to be programmed by the DP IT...
What do you dislike or think could be improved?
The Loyalty program could be a bit more fancy and professional but there are surprisingly many features, like the wallet, which i did not expect.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4
On Oct 28, 2021 Michael T. from dailypoint™ replied:
Hi, Thank you for your great feedback. Regarding the loyalty program you refer to the guest portal. ...
December 14, 2020
dailypoint™ Loyalty Review: Great CRM for Hospitality Industry
Manager from City Center Hotels in Frankfurt am Main (Germany)
Recommend
9/10
What do you like most?
There are many advantages, but the most used and liked one are: #Data Cleansing and Profile Merge for supporting Reservation/Front Office in PMS #Comprehensive Guest Information #Automated data enrichm...
What do you dislike or think could be improved?
There some little issues which can be improved which coming up random. The major one are adjustments on our rule setting.
Customer Support
4.5
Ease of Use
4.5
Value for money
5
Implementation
3.5
On Dec 04, 2020 Michael T. from dailypoint™ replied:
Hi, thx for your feedback which is highly appreciated. Please let me or your account manager know if...
Pricing
Implementation fee
$2501-$7500
Monthly subscription (Flat)
Less than $500/month
Recent News & Content
Recent articles
Recent press releases
ACCOR Increases its Stake in dailypoint
1 month ago
Personalized Guest Targeting makes the Difference
6 months ago
Resources & reports
Central Reservations Systems
Published by dailypoint™
Hotel CRM Disruption: From a Marketing Tool to the Leading IT System
Marketplaces & Integrators
Published by dailypoint™
Is the PMS Long Overdue? The Future of Hotel Technology
Hotel CRM & Email Marketing
Published by dailypoint™
How Technology can support Changes in Hotel Guest Expectations
Popular dailypoint™ Loyalty Integrations
Mews
Property Management SystemsAn innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
RMS Cloud PMS
Property Management SystemsPowerful, customisable cloud technology designed to grow hospitality businesses
CEO
The system provides comprehensive tools in in terms auf Big Data, CRM & Reservation systems. You can be very creative in strategy and marketing ideas. Love to see how many data you get from different tools from one guest...