dailypoint™ Loyalty

4.5 (58 REVIEWS)

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HT Score  
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Yumiko, Sina, Sophia-Maria + 22 more experts recommend dailypoint™

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2024 Finalist HotelTechAwards

Hoteliers voted dailypoint™ as the #2 Loyalty Programs for Independents provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Run your own hotel loyalty program - with Loyalty by dailypoint™

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Ratings Summary

4.5
Very Good
Ease of Use
4.4/5
Customer Support
4.6/5
ROI
4.4/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, dailypoint™ Loyalty is the #2 most trending product in the Loyalty Programs for Independents category (out of 16) and the #38 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

dailypoint™ has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted dailypoint™ as the #2 Loyalty Programs for Independents provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
93 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About dailypoint™ Loyalty
Founded in 2005 | Headquarters in München (Germany) | 45 employees
dailypoint™ is the perfect platform – scalable and powerful. We run programs for individual hotels as well as for international brands with more than 100,000,000 members. Drive direct bookings, increase loyalty and push your service on-site. Run a bonus program with multi-tiers, like big chains and airlines, or an exclusive member club. dailypoint™ loyalty is the platform for demanding hoteliers. More information: https://bit.ly/3TvKo6q

View website

Capabilities

Learn who your customers are

Direct Bookings

Connect with Frequent Traveller programs

Features

Points & Redemption

4/5 features

Loyalty Program Customization

4/5 features

Other

2/2 features

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Dailypoint™ Average Dailypoint™

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6

Success Stories

3

References

49

Featured Customers

Popularity by Segment

Size

3 | X-Small (1-9 room)

5 | Small (10-24 room)

54 | Medium (25-74 room)

93 | Large (75-199 room)

29 | X-Large (200+ room)

Country

82 | Germany

42 | Switzerland

27 | Austria

15 | France

5 | Maldives

4 | Cyprus

2 | Sweden

2 | Saudi Arabia

2 | Spain

2 | Bahrain

1 | Belgium

1 | Portugal

1 | Egypt

1 | Hungary

1 | Oman

1 | Thailand

1 | United Arab Emirates

Type

94 | Luxury Hotels

70 | Resorts

52 | Boutiques

29 | Branded Hotels

29 | City Center Hotels

27 | Bed & Breakfast & Inns

16 | Limited Service & Budget Hotels

15 | Airport/Conference Hotels

13 | Hostels

10 | Extended Stay & Serviced Apartments

7 | Vacation Rentals & Villas

5 | Casinos

1 | Motels

1 | RV Parks & Campgrounds

Region

177 | Europe

8 | Asia Pacific

5 | Middle East

Category

176 | Hotel CRM & Email Marketing

58 | Loyalty Programs for Independents

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Hotelier Rating

Excellent
114
Very Good
36
Average
37
Poor
1
Terrible
2

Property Size

  • X-Small (3)
  • Small (5)
  • Medium (54)
  • Large (93)
  • X-Large (29)

Country

  • Germany
    Germany
    (82)
  • Switzerland
    Switzerland
    (42)
  • Austria
    Austria
    (27)
  • France
    France
    (15)
  • Maldives
    Maldives
    (5)
  • Cyprus
    Cyprus
    (4)
  • Sweden
    Sweden
    (2)
  • Saudi Arabia
    Saudi Arabia
    (2)
  • Spain
    Spain
    (2)
  • Bahrain
    Bahrain
    (2)
  • Belgium
    Belgium
    (1)
  • Portugal
    Portugal
    (1)
  • Egypt
    Egypt
    (1)
  • Hungary
    Hungary
    (1)
  • Oman
    Oman
    (1)
  • Thailand
    Thailand
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)

Region

  • Europe
    Europe
    (177)
  • Asia Pacific
    Asia Pacific
    (8)
  • Middle East
    Middle East
    (5)

Hoteliers say

NEW AI Review summary

Hoteliers like Dailypoint for its comprehensive CRM and loyalty features that enhance guest management, automate engagement, and provide valuable analytics. The centralized guest profile, data cleansing capabilities, and innovative marketing tools contribute significantly to operational efficiency and revenue growth. However, users note that improvements are needed in the user interface, reporting, and integration options to maximize its potential.

AI-generated from the text of customer reviews

Loyalty Program
User Interface
Customer Experience Enhancement
Integration with Other Systems
Customer Support
Marketing and Campaign Management
Data Cleansing and Centralized Guest Profiles
Analytics and Reporting
Scalability
Implementation and Onboarding
10

An absolutely useful program to process and use the everyday guest-related data.

Head of Reservations from 25-49 room Hostel in Garmisch-Partenkirchen (Germany)

Verified
7 months ago
In fact, you can use and process all guest-related data very well.We use it for newsletters, birthday letters and our loyalty program, among other things
Country Germany
Head of Reservations
Medium Hotel
8

Effective Loyalty-Management with Dailypoint CRM

Manager Customer Insights & Analytics from 500+ room Branded Hotel in Frankfurt am Main (Germany)

Verified
7 months ago
Dailypoint CRM has proven to be an invaluable tool for our loyalty management initiatives. One of the standout features is its user-friendly interface, which makes navigating through the system a breeze. The platform seamlessly integrates with our existing systems, streamlining the process of managing customer data and interactions. The rob...
Country Germany
Manager Customer Insights & Analytics
X-Large Hotel
10

Wonderful loyalty program with a clear database!

Marketing Manager from 100 to 199 room Luxury Hotel in Borlange (Sweden)

Verified
7 months ago
We love our Dailypoint. Here we have our regular guest and newsletter program. Clearly and simply designed. The many interfaces with other systems are also great.
Country Sweden
Marketing Manager
Large Hotel
10

Wonderful loyalty program with a clear database!

Marketing Manager from 100 to 199 room Luxury Hotel in Borlange (Sweden)

Verified
7 months ago
We love our Dailypoint. Here we have our regular guest and newsletter program. Clearly and simply designed. The many interfaces with other systems are also great.
Country Sweden
Marketing Manager
Large Hotel
10

Great loyalty program

Manager from 25-49 room Boutique in Cochem (Germany)

Verified
7 months ago
We had been using the Daiypoint CRM system for a long time. It is very extensive and we are very satisfied. That's why we decided on the loyalty program. A great way to turn guests into regulars.
Country Germany
Manager
Medium Hotel
10

Best system on the market.

Manager from 25-49 room Airport/Conference Hotel in Cochem (Germany)

Verified
7 months ago
We took a long time to select a suitable system. We looked at and presented many systems on the market. For us, Dailypoint offers the best complete package on the market.
Country Germany
Manager
Medium Hotel
10

dailypoint's Impact at Boutique Resort Obermühle

CIO / Prokurist from 100 to 199 room Luxury Hotel in Garmisch-Partenkirchen (Germany)

Verified
7 months ago
As the Chief Information Officer at Boutique Resort Obermühle, I am thoroughly impressed with the implementation of dailypoint's CRM and Loyalty Module. This technology has significantly enhanced our operational efficiency and guest management strategies. Also a great feature is the Member Website, a centralized platform where members can a...
Country Germany
CIO / Prokurist
Large Hotel
10

CRM made by hotel experts for hotel experts

Senior CRM Manager from 500+ room in Kreisfreie Stadt Frankfurt am Main (Germany)

Verified
7 months ago
- Expert knowledge of hotel business, hotel workflows, complexity of hotel technology & data flows - Very good & close interaction with the hotel's property management systems - Very good & trustful partnership to further improve e.g. loyalty features based on our requirements, to achieve better, more automated & digital workflows & CEX i...
Country Germany
Senior CRM Manager
X-Large Hotel
10

Best customer retention tool on the market

Geschäftsführung from 25-49 room Airport/Conference Hotel in Cochem (Germany)

Verified
7 months ago
What I like best is the variable settings for scoring in the backend. This allows the hotel to advertise off-peak times more and reward regular guests during this time.
Country Germany
Geschäftsführung
Medium Hotel
Linda from dailypoint™ replied
Hi! Thank you for your review, we really appreciate it! Kind regards, Linda - COO @ dailypoint
9

Nice CRM made in Germany

CRM systems from 50-74 room Luxury Hotel in Kreisfreie Stadt Berlin (Germany)

Verified
7 months ago
Very friendly and supportive collaboration. The System is easy to use and very intuitive. Solutions and fixes will be implemented quickly. Very flexible in terms of connecting new channels.
Country Germany
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