Blastness Launches AI Booking Engine for Optimizing Hotel Direct Bookings

The new smart solution for hotels that transforms every search into a booking, reduces abandonment and maximises conversions

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Blastness, a leading provider of hotel booking technology, presents AIBE – Artificial Intelligence Booking Engine, a new mobile-first booking engine that promises to redefine the user experience and increase hotel profitability.

In an increasingly competitive market where the booking engine plays a central role in the user's digital experience, AIBE is a strategic tool for strengthening the direct channel and reducing dependence on OTAs, preserving greater value for the hotel and, most importantly, building a direct and lasting relationship with the guest. Every booking made on the official website therefore becomes not only instant revenue, but also an opportunity for customer loyalty and growth.

AIBE makes full use of the power of Artificial Intelligence to analyse every search and promptly suggest the most relevant solutions, enhanced by personalised visual content and arranged according to the likelihood of selection. With state-of-the-art tech, it guarantees fast loading, modern graphics, and a navigation experience on par with leading e-commerce sites for a quick, simple, and intuitive shopping experience.

Among the main new features are the opportunity to filter results by price, type and service, modify your stay directly from your cart, book multiple rooms of different categories or combine stays with different dates in a single step. A seamless purchasing experience that increases engagement and dramatically reduces abandonment rates.

AIBE simplifies operational management by ensuring quick and intuitive configuration also thanks to the use of the Content Media Manager in conjunction with CRM (Customer Relationship Management). It also makes it possible to create and translate texts into 18 languages, a solution that optimises internal processes and opens up new opportunities for dialogue with international markets.

The offer is complemented by the AI Chatbot, which guides users in real time right up to the confirmation of their booking, and Direct Revenue Tools, which enhance the direct channel by communicating exclusive offers and benefits. Both AIBE and these tools are accessed directly from the Blastness Suite to provide hoteliers with a single point for access, monitoring and management.

AIBE is part of a steady investment process that has led Blastness to develop a comprehensive platform of digital solutions – from booking and connectivity systems to Business Intelligence tools and the revolutionary dual RMS – with a clear goal: to give hoteliers practical tools to compete successfully in an increasingly complex market, where data and technology are the key to profitability.

 

About Blastness

Blastness, an Italian company operating in the travel-tech sector, is the leading one-stop shop for digital hotel development, providing advanced technologies, services, and strategic consultancy to over 2,000 independent hotels, groups, and hotel chains. For more than 15 consecutive years, it has been Italy’s market leader in supplying 5-star hotels with CRS systems — online sales and distribution platforms.

Founded in 2004 by Andrea Delfini, the company has its registered offices in Milan and London, and operational hubs in Rome and La Spezia. With a team of over 200 professionals, Blastness supports its clients in maximising revenue, increasing direct bookings through official websites, and reducing dependence on OTAs (Online Travel Agencies).

In 2024, the company achieved a production value exceeding €28 million, with bookings worth over €1.4 billion processed through its systems. In summer 2024, for the first time, Blastness matched the booking volumes of Booking.com, further consolidating its position as a key reference point in the market.

In January 2024, Forbes chose Blastness for the cover story of its Small Giants issue, dedicated to Italian SMEs representing success stories. In May, Blastness was selected among 44 companies admitted to the Elite Programme of the London Stock Exchange Group, aimed at high-growth potential businesses. In June, Blastness received the prestigious Imprese Vincenti award from Intesa Sanpaolo, celebrating Italian entrepreneurial excellence in innovation, sustainable growth, and long-term strategic vision.

In October, the Motore Italia Awards 2024 – Le imprese che fanno muovere il Paese – Liguria recognised Blastness in the Tourism & Attractiveness category. In the same month, Blastness Group Holding won the award for Best AI Platform & Software in the Travel Tech Sector at the 4th edition of the Fintech Awards Italia.

In August, the Blastness Booking Engine and Revenue Management System received the Certificate of Excellence from HotelTechReport. In December, Andrea Delfini, Founder & CEO of Blastness, received the GPD Award for Transformational Leadership and was a keynote speaker at the Italian Innovation Summit — an event organised by Il Sole 24 Ore and Microsoft — where Blastness was presented as a success story in the use of Microsoft Azure and AI applications.

Also in December, Andrea Delfini was named one of the 15 Captains of Industry of the Year by Forbes Italia, in collaboration with Business International (Fiera Milano), and received the CEO Italian Award.

In February 2025, Blastness was awarded the Best Performance Award 2024/25 in the Best Performing Small Company category, promoted by SDA Bocconi. The selection was made from a panel of over 950,000 Italian companies analysed by the School of Management in partnership with PwC Italia, Banca Mediolanum, Fondazione Umberto Veronesi, Elite, and Jefferson Wells, with the collaboration of Havas PR and Radio Deejay.

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