Cobblestone Hotels Deploys Stayntouch PMS Across 139 Properties in 90 Days

Stayntouch and Cobblestone Hotels Partner for Rapid and Efficient PMS Deployment, Centralizing Management of 7,000 Rooms Across 29 States.

Company logo

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, announced a new partnership with Cobblestone Hotels, a fast-growing hotel franchise chain with over 160 properties across 29 states. Stayntouch deployed its cloud-based PMS across Cobblestone’s portfolio at an unprecedented speed, leveraging advanced automation technology.

Founded in 2008, Cobblestone Hotels has quickly become one of the fastest-growing hotel franchise chains in the United States, focusing on providing upper-midscale hotel accommodations to smaller communities and a service philosophy that emphasizes “Big City Quality with Small Town Values.” By partnering with Stayntouch, Cobblestone Hotels benefit from:

  • A modern cloud-based PMS with reliable performance and 100-percent uptime, streamlining operations and deployment across multiple properties. It boasts a comprehensive feature set, multi-property functionality, the ability to enhance operational efficiency by 70 percent and features designed to expedite new property setups with template configurations.

  • Advanced multi-property management system designed for large portfolios, offering centralized control and chain-wide standardization. It enhances operational efficiency and significantly saves time and resources.

  • An integrated Rate Strategy module that intelligently automates revenue and occupancy optimization, harnessing the power of built-in AI to streamline operations. It operates seamlessly, eliminating the need for manual oversight or external tools.

  • A full suite of Stayntouch products to power their operations, drive revenue, enhance guest experiences and ensure tech scalability.

Josie Kilgore, Brand President of Cobblestone Hotels, commented, "We chose Stayntouch for their outstanding customer support and dedicated team members, who remain consistently available—a quality we truly value. Their cloud PMS is incredibly intuitive and comprehensive and they've shown great flexibility in developing new features tailored to our needs. Stayntouch's multi-property features and wide range of integrations give us the confidence to expand our tech strategy and roll out new technologies across our portfolio. Plus, their creation of a Rate Strategy module based on our request is a game-changer. We're truly excited about teaming up with Stayntouch!”

Jacob Messina, CEO of Stayntouch, replied, “We’re excited to announce our partnership with Cobblestone Hotels and are proud to have their portfolio live with our cloud PMS in record time. We look forward to growing together as they continue to expand rapidly. At Stayntouch, we understand the unique challenges faced by hotel chains like Cobblestone, which is why we’ve tailored our solutions to meet their specific needs. This collaboration underscores our commitment to innovation, delivering cutting-edge solutions that not only enhance operational efficiency but also drive incremental revenue for owners and operators. We prioritize understanding their needs, delivering consistently, and fostering trust as a reliable partner.” 

About Cobblestone Hotels

Based in Neenah, WI Cobblestone Hotels, LLC is a leading upper-midscale hotel brand with over 165 hotels open, under construction, or in development in 28 states. The company continues to pride itself in filling the lodging needs of communities through its upper midscale new build brand. Signature amenities include high-speed Internet access, complimentary breakfast, convenience store, fitness centers, business centers, and more. 

Cobblestone Hotels includes Cobblestone Hotels & Suites, Cobblestone Inn & Suites, Riverstone Suites, and Boarders Inn & Suites.

Cobblestone Hotels offers the Cobblestone Rewards frequent stayer program where guests receive ten points for every dollar spent, and can be redeemed as award nights, or with other redemption partners.

About Stayntouch

Stayntouch delivers a fully mobile guest-centric hotel property management system (PMS) with a comprehensive library of over 1,200 best-in-class integrations. Our cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch’s newly expanded PMS platform, Stayntouch 2.0, further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations - offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Cobblestone Hotels, Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as The TWA Hotel and Ian Schrager’s PUBLIC Hotels.