dailypointTM selected as CRM provider for The Leading Hotels of the World

Luxury hotel collection enters preferred vendor agreement with the the leading Data Management and CRM platform for sophisticated individual hotels and hotel groups

Company logo

dailypoint™ is pleased to announce that it was selected as the preferred CRM and Data Management provider for The Leading Hotels of the World (LHW). LHW is the largest collection of independent luxury properties, with more than 400 member hotels in over 80 countries. 

dailypoint is now part of LHW’s Leading Strategic Sourcing (LSS) program, spearheaded by LHW and DayBlink GPO. The program offers a strategic group purchasing program for LHW’s portfolio of global, independent hotels. The program serves members by helping them capture new demand, and access innovative sales, marketing, and technology solutions to empower their success and drive value to hotels in other strategically important categories. 

Digital transformation is an important focus for LHW’s membership, with senior leadership at the collection now working towards delivering a technology stack that member hotels can leverage to drive their digitization.  

"dailypoint's CGP (Central Guest Profile) has become a cornerstone of modern IT- Strategies in the Hotel Industry and we are looking forward to now also supporting LHW hoteliers in their commitment to excellence and helping them make their guests smile," says Dr. Michael Toedt, CEO of dailypoint. 

"We are pleased to have found a professional and experienced partner that offers a wide range of CRM applications," says Michael Lederman, Vice President of Information Technology, The Leading Hotels of the World. The decisive factors for choosing dailypoint were its experience in the field of Guest Data Management, its high standards in Data Protection, and its ability to connect partner systems," continues Lederman.

About dailypoint™

dailypoint™ is the leading Data Management and CRM platform for sophisticated individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or WiFi and automatically creates a Central and Consolidated Guest Profile. In 350 steps, the data is processed and enriched by means of Artificial Intelligence (AI) to create a Guest Profile never seen before.

The cloud-based SaaS solution, comprising 16 modules, is complemented by the dailypoint™ Marketplace, featuring over 200 solution partners. dailypoint covers the entire customer journey, supporting all hotel departments and offering measurable benefits. The integrated Privacy Dashboard is a central element for the technical implementation of GDPR compliance.
dailypoint™ is headquartered in Munich, Germany and is sold and supported worldwide directly or through its distribution partners D-EDGE and XNProtel.

For more information about dailypoint™ and its innovative solutions, visit www.dailypoint.com