RMS Integrates with OpenKey to Further Enhance Contactless Check-ins

RMS has teamed up with the leading provider of digital keys so clients can implement a fully contactless check-in strategy.


RMS has integrated up with OpenKey, the leading provider of digital key solutions, to enable their clients to implement a fully contactless check-in strategy. In conjunction with the guest portal, clients will now have the ability to add automated mobile keys to their digital check-in process when they connect to OpenKey through RMS' module market.

"We’re dedicated to streamlining the check-in process to provide a more pleasant and efficient experience for hotel guests,” says Peter Ferris, Chief Sales and Marketing Officer at RMS. “We're excited to partner with OpenKey toward that end."

With the OpenKey and RMS integration, properties simply need to locate the guest’s mobile number under their reservation and they can then send an encrypted digital key to their smartphone.

"At OpenKey, our goal is to help hotels deliver a seamless guest experience while unburdening hotel staff via state-of-the-art technology," says Jacob Liggett, Vice President of Sales and Marketing at OpenKey. "We are thrilled to integrate with a leading reservation and property management technology company like RMS to bring elevated convenience to guests and hotel staff alike."

As well as providing a contactless guest experience, this process also creates a faster, more efficient check-in, eliminating wait times and creating a smooth guest transition as they can instantly head to their room on arrival. On top of that, RMS and OpenKey work in tandem within the PMS system, meaning there is no need to switch between platforms, making it a smarter workflow for staff.

About RMS

RMS delivers scalable, cloud technology to more than 6,500 properties across 45 countries, helping them manage, operate and grow their hospitality accommodation businesses. As an innovative market leader for over 35 years, RMS has unparalleled expertise and insight informing the constant evolution of its robust and fully integrated platform. Our comprehensive suite of native features and broadening product offering enables operators to increase revenue, streamline operations and engage and retain loyal customers.