Powerful. Intuitive. Unified. One platform to run your property.
RMS Cloud HMS
4.3 (201 REVIEWS)
Ranked 13 (out of 72) in Hotel Management Software
Powerful, customisable cloud technology designed to grow hospitality businesses
86% recommended by 329 hotels
RMS Cloud HMS Alternatives
Not sure if RMS is right for your hotel? Here are similar Hotel Management Software vendors that could be a good fit for your hotel:
Capabilities
RMS doesn’t have any benefits or use cases available
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Available Add-ons & Modules
Internet Booking Engine (IBE)
Booking EngineChannel Manager
Channel ManagersReporting
Business IntelligenceWebsite & Digital Marketing Services
Website DesignRecommended by
Achievements
This vendor's trending score is rising, RMS Cloud HMS is the #24 most trending product in the Hotel Management Software category (out of 72) and the #666 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreRMS has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Compare RMS to Top Alternatives
Powerful. Intuitive. Unified. One platform to run your property.
The leading all in one software for small properties
The ultimate all-in-one solution for independent hotels
Popularity by Segment
Size
28 | X-Small (1-9 room)
101 | Small (10-24 room)
132 | Medium (25-74 room)
59 | Large (75-199 room)
16 | X-Large (200+ room)
Country
224 | Australia
64 | United States of America
21 | New Zealand
14 | United Kingdom
5 | Canada
4 | United Arab Emirates
2 | Mexico
2 | India
2 | Sri Lanka
1 | Switzerland
1 | Greece
1 | Italy
1 | Germany
1 | Singapore
1 | France
1 | Belgium
1 | Vietnam
Type
112 | Resorts
108 | Boutiques
103 | Bed & Breakfast & Inns
98 | Motels
97 | Limited Service & Budget Hotels
75 | Extended Stay & Serviced Apartments
74 | RV Parks & Campgrounds
58 | Airport/Conference Hotels
56 | Luxury Hotels
54 | Branded Hotels
47 | City Center Hotels
24 | Vacation Rentals & Villas
8 | Casinos
3 | Hostels
Region
245 | Oceania
71 | North America
20 | Europe
6 | Asia Pacific
4 | Middle East
Category
267 | Property Management Systems
201 | Hotel Management Software
Hotelier Rating
Hoteliers like RMS for its robust and adaptable features that support various scales and types of properties. The all-in-one system, including Channel Manager, POS integration, and cloud-based access, significantly decreases operational overheads and enhances revenue management through seamless automation and reporting. Despite its complexity, the ability to customize rates, the ease of managing multiple properties, and comprehensive reporting capabilities stand out. However, some users note the sluggish system performance during updates and the difficulties in rate management setup as areas for improvement.
AI-generated from the text of customer reviews
Looking for specific info?
Booking issues with Booking.com
Director from 25-49 room Limited Service & Budget Hotel in Burnie (Australia)
Magnificent Mexico
Reception Manager from 10 to 24 room Bed & Breakfast & Inn in Camperdown (Australia)
Unparalleled service, easy to use system
Director from 10 to 24 room Bed & Breakfast & Inn in Tonbridge (United Kingdom)
Readily available contact & quick response times if needed.
from 25-49 room Extended Stay & Serviced Apartment in Jurien Bay (Australia)
Find the system easy to work
Reception supervisor from 10 to 24 room Bed & Breakfast & Inn in Albury (Australia)
Information required.
from 500+ room Bed & Breakfast & Inn in Los Angeles (United States of America)
Simple easy operation and excellent assistance
Manager from 5 to 9 room Bed & Breakfast & Inn in Yungaburra (Australia)
BIG OR SMALL Hotel, RMS is for you
from 100 to 199 room City Center Hotel in Auckland Central (New Zealand)
Perfect All Rounded System
GM from 10 to 24 room Boutique in East Fremantle (Australia)
Well rounded and customizable!
Operations Manager from 5 to 9 room Boutique in Tai Tapu (New Zealand)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
RMS Cloud PMS is a game-changer for hotel management. It has robust property management features, a user-friendly interface and powerful features to make operations seamless for many hotel operators.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
RMS Cloud is cloud-based to ensure customer accessibility from anywhere and seamless integrations with various third-party systems. Plus, its reputation for excellent customer support and tailored solutions sets it apart in the competitive PMS market.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
RMS is a trusted integrated partner, if you are a hotelier looking for a PMS that can be tailored to your hotel's specific needs, if you are looking to revitalise your hotel operations, and to enhance guest experiences RMS is a PMS that should be considered.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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RMS has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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