Driving Revenue and Digital Guest Journeys using Salesforce and Real-time Guest Data
Data Travel, LLC is releasing a new version of Hapi Connect, a native Salesforce App that is available on the Salesforce AppExchange. The product is designed to bring PMS data directly into Salesforce, the world's best CRM.
"Productized connectivity is important because you can be integrated and operational in a matter of days rather than months, and Salesforce offers maximum flexibility in customizing your hotel group's CRM/EDM solution". - Luis Segredo, CEO of Data Travel.
In the latest release of its Salesforce connector app, Hapi introduces several new features including the most significant enhancement, two-way profile integration between Salesforce and a hotel PMS such as Oracle OPERA.
Additionally, a much deeper array of customer and reservation data is now available in Salesforce allowing for smarter and more relevant analysis, segmentation, and email automation.
Here's a quick summary of what Hapi is bringing to Salesforce:
Profiles: Individual, Corporate, Group, Travel Agent
Reservations: Details, Services, Packages, Transportation, Special Requests
Past Stays: Guest Revenues, Account Revenues, Member Revenues
At Hapi, we're empowering our customers to drive strategic initiatives using the Salesforce Ecosystem with a wide variety of hospitality Data.