The right connections at the right time
Hapi Guest
4.7 (37 REVIEWS)
Hapi Guest
Ranked 8 (out of 60) in Hotel CRM & Email Marketing
Drive and Convert Demand by Improving the Guest Journey
96% recommended by 53 hotels
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, Hapi Guest is the #10 most trending product in the Hotel CRM & Email Marketing category (out of 60) and the #373 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHapi has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Hapi doesn’t have any benefits or use cases available
Features
Marketing Automation
Template Builder
Guest Profiles
Segmentation
Privacy & Compliance
Data Management
Feedback & Surveys
Pricing
Pricing Available By Request
Hapi has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Hapi to Top Alternatives
The right connections at the right time
dailypoint™ - the only #realCRM. dailypoint™ is the leading Data Management & CRM platform for demanding hotels and hotel groups.
Smart Communication for Hoteliers and Guests – Simple. Automated. Profitable.
Popularity by Segment
Size
1 | X-Small (1-9 room)
2 | Small (10-24 room)
1 | Medium (25-74 room)
12 | Large (75-199 room)
48 | X-Large (200+ room)
Country
33 | United States of America
10 | Hong Kong
9 | France
5 | United Kingdom
5 | Canada
2 | Indonesia
1 | Singapore
1 | Belgium
1 | Ireland
1 | Mexico
1 | Spain
Type
29 | Luxury Hotels
27 | Branded Hotels
13 | Resorts
10 | City Center Hotels
7 | Boutiques
6 | Limited Service & Budget Hotels
4 | Vacation Rentals & Villas
3 | Extended Stay & Serviced Apartments
2 | Bed & Breakfast & Inns
2 | Hostels
2 | RV Parks & Campgrounds
1 | Casinos
1 | Airport/Conference Hotels
1 | Motels
Region
39 | North America
17 | Europe
13 | Asia Pacific
Category
58 | Marketplaces & Integrators
37 | Hotel CRM & Email Marketing
Hotelier Rating
Hapi API intergration
Manger, Central Reservation Systems from 500+ room Luxury Hotel in Toronto (Canada)
Great team and a very friendly experience
Director of Property IT from 500+ room in Columbia (United States of America)
Happy with Hapi :)
Area Sale & Marketing Manager from 500+ room Resort in Honolulu (United States of America)
Great integration solution for hospitality!
CIO from 500+ room Luxury Hotel in Paris (France)
Exciting company built on mature platform
Director, Enterprise Systems Integration from 500+ room Luxury Hotel in (Hong Kong)
Great partner to work on our CRM integration
Salesforce Consultant from 200 to 499 room Resort in Hollywood (United States of America)
Bringing Innovation from Salesforce to Hotels
Brand Strategy Coordinator from 10 to 24 room Vacation Rentals & Villa in Kissimmee (United States of America)
Hapi brings Salesforce to Hotels
Regional Brand Manager from 10 to 24 room Vacation Rentals & Villa in Kissimmee (United States of America)
Hapi Unlocks our data
Solutions Architect from 500+ room Branded Hotel in (United Kingdom)
If interested in Salesforce CRM, Hapi is the answer
VP Property Technology from 200 to 499 room Boutique in Denver (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Hapi's solution simplifies integrations between PMS and Salesforce, our best of breed CRM solution. Working with HAPI has and continues to be very easy on account of their deep integration experience and general flexibility.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Hapi, as a cloud based data platform, gives my technology the ability to access real-time hospitality data. Where Hapi Connect for Salesforce takes this a step further, is I now have my data exposed in the world’s #1 CRM and email marketing platform.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you have not looked at Salesforce for your hotel group, now is the time to do so. Many hoteliers that I have spoken to have previously believed a Salesforce deployment would be too expensive when compared to other hospitality-specific CRMs. With HAPI, that is no longer true. Hapi has the integrations built for real-time connectivity, they have productized the Hapi Connect for Salesforce app, and their team has the experience and knowledge to get projects done fast and well.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Integrations
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This integration hasn’t been verified by Oaky yet.
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Hapi has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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