Zaplox Demonstrates Contact-Free Mobile Guest Journey at Cyber HITEC
Mobile check-in and mobile keys are hot topics as hoteliers focus on pandemic recovery and welcoming guests back
Zaplox AB (publ) ("Zaplox"), which offers hotels, casinos, and vacation home rentals a contact-free mobile guest journey for a safe and engaging guest experience, is demonstrating its contact-free mobile guest journey with mobile check-in and mobile keys at CYBER HITEC (Live October 27-29 in Advantage Hall F). CYBER HITEC is the word's first completely virtual hospitality trade show and conference, featuring the latest hotel technologies from around the world. This year's virtual edition of the show revolves around the challenges facing hoteliers as a result of the COVID-19 crisis, focusing on how technology can be used to improve guest and staff safety and speed up the recovery.
Zaplox's contact-free solutions, including its mobile guest app and self-service kiosk, allow hoteliers to use contact-free technology to make all the touch points of the guest journey safer, more convenient, and more cost-efficient. Thanks to Zaplox's mobile guest app, guests no longer have to handle plastic key cards, but can use their own smartphone to check-in remotely. On arrival they can skip the front desk and go straight to their room and unlock the hotel room door by holding their phone against the electronic door lock.
Guests appreciate the convenience and the contact-free process reduces the risk for transmission for both guests and hotel employees. During the stay, guests can use Zaplox's mobile guest app to access information about the hotel amenities, chat with hotel staff to order room service, book spa appointments, or make dinner reservations. At departure, the guest can use the app to review the room charges and pay.
"Our contact-free solutions takes the pressure off the front desk by empowering the guest to use their phone for everything from check-in to payment, supporting social distancing guidelines while offering convenient access to information and high quality service," says said Even Frydenberg, Zaplox's CEO. "Even though we had preferred to meet all the hoteliers and our partners in person, we are excited and impressed by how technology has made this virtual event possible."
Zaplox invites all CYBER HITEC participants to attend the company's presentation at 12:00 pm EDT, October 28, 2020 in the CYBER HITEC Networking Lounge. The presentation will focus on how hotels can benefit from a contact-free guest journey and will share a demo of how The Kinney Hotel in San Luis Obispo uses Zaplox's mobile guest app.