Mobile Keys transforms guests' smartphones into digital room keys, enhancing guest experience, improving security and streamlining room access.
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Zaplox Mobile Key App
4.2 (7 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Zaplox Mobile Key App
Unranked in Hotel Keyless Entry Systems
A Cost-Efficient and Quick Way for Hotels to Start Offering Mobile Keys
83% recommended by 8 hotels
What is Zaplox?
Founded in 2010 | Headquarters in Sweden, New York | 19 employees
Zaplox Mobile Key App is a mobile access solution designed to modernize and streamline guest experiences in hotels. It eliminates the need for plastic key cards by allowing guests to use their smartphones to unlock their rooms and access various hotel facilities, including gyms, pools, and business centers. Guests simply download the app and hold their phone against the door lock to gain entry, ensuring a contact-free and safer environment.
The app also serves as a valuable communication tool, providing information about hotel amenities, restaurants, and local attractions. It enables hoteliers to promote special offers and services directly through the app, enhancing the overall guest experience.
Importantly, Zaplox Mobile Key App operates independently of the hotel's Property Management System (PMS), making it quick and easy to deploy. Hotels can later expand its functionality with additional features like mobile check-in, mobile check-out, and payment options, offering a flexible and scalable solution for evolving hotel operations.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Zaplox products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Zaplox Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Zaplox Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Zaplox
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Zaplox's Provided Description:
"Zaplox Mobile Key app eliminates the handling of plastic key cards and helps create a safer, contact-free guest experience— without requiring integration with the hotel’s PMS. Instead of printing plastic key cards, the hotel issues a mobile room key. After the guest has downloaded the app, the room can be unlocked by holding the phone against the door lock. The mobile key can also be used to access other hotel facilities such as the gym, pool, or business center and the key can be shared with other guests digitally. Not only does the app deliver the mobile key, but it also provides access to information about the hotel amenities, restaurants, and things to do in the area. Hoteliers can also use the app to communicate special promotions and add-ons. Since Zaplox Mobile Key app does not require integration with the hotel’s PMS system it can be up and running in no time. Later on, the hotel has the option of adding more functionality such as mobile check in, mobile check out, and payments."
FAQs
Zaplox doesn’t have any screenshots available
Zaplox Mobile Key App Alternatives
Not sure if Zaplox is right for your hotel? Here are similar Hotel Keyless Entry Systems vendors that could be a good fit for your hotel:
Capabilities
Zaplox doesn’t have any benefits or use cases available
Features
Door Hardware
4/5 features
Access Management
4/5 features
Guest App
4/5 features
Compatibility
4/5 features
Zaplox Reviews Summary
Ease of Use
4.2/5
Customer Support
4.1/5
ROI
4.1/5
Implementation
4.1/5
Recommended by
Achievements
This vendor's trending score is rising, Zaplox Mobile Key App is the #19 most trending product in the Hotel Keyless Entry Systems category (out of 46) and the #988 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreZaplox’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Zaplox Pricing
Pricing Available By Request
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Compare Zaplox to Top Alternatives
Streamline Operations, Secure Access. Transforming Hotels, Hostels & Airbnbs.
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Hotelier Rating
Looking for specific info?
8
Good communication
Front Office & Reservations from 50-74 room Bed & Breakfast & Inn in Middelburg (Netherlands)
Verified
4 years ago
During the building of the app, they kept in good contact with us. Questions were answered quickly and we were often asked if everything was going in the right direction.
Netherlands
Netherlands
Front Office & Reservations
Mid-Sized Hotel
4
Integration with PMS was oversold
Director of Finance from 100 to 199 room Bed & Breakfast & Inn in Richmond (United States)
Verified
5 years ago
The ability for guests to use the system with little interaction if they so choose - especially during the Pandemic.
United States
United States
Director of Finance
Large Hotel
10
Zaplox has been shown to be an ideal partner due to its flexible solutions
Chief Operating Officer from 100 to 199 room Boutique in Vienna (Austria)
Verified
5 years ago
Contact-free check-in has become a guest-friendly essential given the concerns raised by the Coronavirus pandemic. Schani Hotels are well-known for their innovative products and have already been offering guests mobile check-in and smartphone room keys for almost six years. The latest version of the Schani app is even easier to use and feat...
Austria
Austria
Chief Operating Officer
Large Hotel
10
Easy to implement
Business Development Manager from 100 to 199 room Bed & Breakfast & Inn in Salen (Sweden)
Verified
5 years ago
- Fully contactless and covid-safe check-in for our customers
- Good support and understanding of our needs from Zaplox
- High customer satisfaction with mobile key in our surveys
Sweden
Sweden
Business Development Manager
Large Hotel
8
I see Zaplox as a great vendor in it's field with a serious productline.
Head of IT from 75-99 room Boutique in Copenhagen (Denmark)
Verified
5 years ago
Self-service Kiosk and Mobile Key App
The benefit on these two products is definitely a reduced check in line at the reception in the high season.
The Mobile Key App is very popular in our Hostel
Denmark
Denmark
Head of IT
Mid-Sized Hotel
9
Voice of the customer
GM/Owner from 75-99 room City Center Hotel in Lund (Sweden)
Verified
5 years ago
Quick to respond and to solve the issue at hand. Product improvement part of the teams DNA. Customer focus At the core of the business
Sweden
Sweden
GM/Owner
Mid-Sized Hotel
10
Hotel Hugo
Director of Operations from 100 to 199 room Boutique in New York City (United States)
Verified
5 years ago
-app display of property's amenities and personalization
-user friendly key app integration
-I like the expediency and communication with developers on design
United States
United States
Director of Operations
Large Hotel
- 1
It looks like Zaplox is not recommended by any hotels
Check out the top 10 most recommended Zaplox alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Zaplox is a great solution for hotels looking for the best experience in the Low Touch / Touchless side of the business. Zaplox works well in all kinds of devices and is focused on giving the travelers control of their stay.
Showing all answers to: "What does this product or service do well?"
Zaplox is a great solution for hotels looking for the best experience in the Low Touch / Touchless side of the business.
Zaplox works well in all kinds of devices and is focused on giving the travelers control of their stay.
Zaplox is a great product that allows hotels to replace their key cards and create revenue-generating offers tailored specifically to guests. Without key cards, hotels can reduce their plastic waste and provide convenient guest services via a mobile app. Zaplox products give guests direct access to services that allow hotel staff to free up their time to engage more with guests.
Question:
What differentiates this product or service from the competition?
Answer:
Zaplox has a great design and capabilities alongside being an innovative company. We had been working with Zaplox for many years and it has always been a pleasure to work with such highly motivated team.
Showing all answers to: "What differentiates this product or service from the competition?"
Zaplox has a great design and capabilities alongside being an innovative company.
We had been working with Zaplox for many years and it has always been a pleasure to work with such highly motivated team.
Zaplox does a great job of keeping guests secure. Additionally, it works with hotels that already have their own app as well as with hotels that do not have their own unique hotel app-- making it convenient for both you and your guests to use.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Zaplox and Oracle Hospitality have partnered together for many to create innovation solution, powered by great integrations. Now, more than ever before with the rise of the NEW NEXT solutions such as Zaplox are needed to help the industry recover.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Zaplox and Oracle Hospitality have partnered together for many to create innovation solution, powered by great integrations. Now, more than ever before with the rise of the NEW NEXT solutions such as Zaplox are needed to help the industry recover.
If you’re considering investing in Zaplox, take a look at all their different products to find out which one works best for your hotel. From Zaplox SDK to Zaplox Premium, find out which of their products can make the most impact on your hotel from a guest and staff perspective.
Recommended by
Fabricio Titiro
Principal Product Manager - Integrations
@
Oracle Hospitality
Lola Feiger
Director of Marketing
@
ALICE
Fabricio Titiro
Principal Product Manager - Integrations
@
Oracle Hospitality
Lola Feiger
Director of Marketing
@
ALICE
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2026
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