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Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
SmarterMail
3.0 (1 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
SmarterMail
Unranked in Staff Collaboration Tools
software, email, help desk, saas, website statistics, business intelligence, and SEO
60% recommended by 1 hotels
More than 50% of SmarterMail’s reviews come from United States.
What is SmarterMail?
Founded in 2003 | Headquarters in Phoenix | 20 employees
SmarterMail is a comprehensive email and collaboration server software designed to support the communication needs of small to enterprise-level businesses. It offers a wide range of features including email, chat, team workspaces, and video meetings, making it a versatile solution that fits seamlessly into various business operations. SmarterMail's robust security measures, such as advanced anti-spam and anti-virus protection, ensure safe communication channels. Its user-friendly interface and easy integration with existing IT infrastructure make it valuable for companies looking to enhance internal and external communications efficiently.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of SmarterMail products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
SmarterMail Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
SmarterMail Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by SmarterMail
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
SmarterMail's Provided Description:
"Founded in 2003, SmarterTools Inc. is an information technology management software company that builds applications to help companies communicate, measure, and support their worldwide business operations. SmarterTools products serve thousands of companies across the globe in a broad base of market segments—including those in the technology, financial, education, and hosting industries. Today, SmarterTools has more than 15 million end users and a strong, global network of channel partnerships. In addition, SmarterTools has targeted various small and enterprise-level businesses, Web hosts, and service providers to grow its install base to include customers in more than 100 countries. With industry-leading products, a strong financial position, an international customer base, and enviable referral and retention rates, SmarterTools is aligned to remain an industry leader now and for years to come."
FAQs
SmarterMail doesn’t have any screenshots available
SmarterMail Alternatives
Not sure if SmarterMail is right for your hotel? Here are similar Staff Collaboration Tools vendors that could be a good fit for your hotel:
Capabilities
SmarterMail doesn’t have any benefits or use cases available
Features
Task Management
4/5 features
Messaging & Collaboration
4/5 features
Escalations & Alerts
4/5 features
Reporting
4/5 features
Automation
4/5 features
Templates
4/5 features
SmarterMail Reviews Summary
Ease of Use
3.0/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
3.0/5
Recommended by
Achievements
This vendor's trending score is rising, SmarterMail is the #16 most trending product in the Staff Collaboration Tools category (out of 61) and the #935 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSmarterMail’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
SmarterMail Pricing
Pricing Available By Request
SmarterMail has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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More Together, Less Siloed
Teamwork so smooth, you could spread it on toast.
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Hotelier Rating
Looking for specific info?
6
Could email be our highest tech system?
Night Auditor from 5 to 9 room in Rhinebeck (United States)
Verified
9 years ago
It’s an email system - it integrates multiple accounts, allows communication between departments, is one of our main modes of communication with guests and potential guests.
United States
United States
Night Auditor
X-Small Hotel
- 1
It looks like SmarterMail is not recommended by any hotels
Check out the top 10 most recommended SmarterMail alternativesExpert Q&A and Partner Recommendations
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SmarterMail hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsSmarterMail Integrations
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Support
Unverified
SmarterMail has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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