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hotelkit Collaboration & Service Optimization

Ranked 1st (out of 44) in Staff Collaboration Tools

Staff Collaboration Tools

100
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

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Ratings Snapshot

Certificate of Excellence
Read 266 reviews
96%
Recommend
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #1 out of 44 in Staff Collaboration Tools

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.7/5
Customer support
4.9/5
Verified Customer Support

hotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more

hotelkit Collaboration & Service Optimization Overview

About hotelkit

Founded in 2012 | Headquarters in Salzburg, Austria | 41 employees

Integrates with

  • Property Management Systems
  • Staff Collaboration Tools
  • Guest Messaging Software
  • Mobile Ordering & Room Service
  • Guest Room Tablets
  • Reputation Management
  • Business Intelligence
  • Hotel Guest Apps
  • Hotel CRM & Email Marketing
  • Marketplaces & Integrators
  • Reporting & Accounting Software
  • Upselling Software
  • Preventive Maintenance Software
  • Scheduling & Labor Management
  • Hospitality TV
  • Livechat & Chatbots
  • Guest Surveys & Feedback
  • Direct Booking Tools
Browse integrations (26 verified)

What customers love about hotelkit Collaboration & Service Optimization

96% recommend

Front Desk Manager in München (Germany)

General Manager in Hamburg (Germany)

Director HR from Limited Service

Director of operations from City Center

GM from City Center

MICE Manager from Branded

Verwaltungsleiterin from Resort

IT Manager from Airport/ conference

General Manager from Boutique

IT Manager from Other

Manager

Asst. HR Manager from City Center

Project Manager from Boutique

Manager from Other

Secretary from Resort

Geschäftsführender Gesellschafter from Other

Project Manager from Boutique

Empfangsleiter from Boutique

Accomodation Manager from Serviced Apartment

General Manager from Boutique

Direktion from Bed & Breakfast

Owner from Boutique

Assistent der Geschäftsführung from Resort

Managing Director from Boutique

CIO from Serviced Apartment

General Manager from Serviced Apartment

Director of Excellence & Quality from City Center

Management Assistant from City Center

Assistant Manager from City Center

Sales & Marketing Executive from City Center

Management from Other

General Manager

Operations Manager from City Center

Management Assistant from Branded

Inhaber (Owner) from Other

Assistant Manager from Boutique

Executive Manager from Resort

Event Coordinator from Branded

General Manager from Branded

General Manager from Boutique

CMO from Other

Direktor from Other

Senior Sales & Marketing Manager from Branded

General Manager from Resort

CEO from Resort

General Manager from City Center

Hotel Manager from Branded

Operations from Resort

Head of Sales from Serviced Apartment

Direktor from Other

Personalreferentin from Branded

Front Office Clerk

Hotel Manager from Resort

Managing Director from Branded

IT & Purchasing Logistics Manager from Branded

Director of Front Office from Other

HR Manager from Boutique

General Manager

Director of Engineering

Geschäftsführer from City Center

Hotel Manager from Branded

Manager from Bed & Breakfast

Management Trainee from Branded

HR Payroll Agent

Assistant Front Office Manager from Branded

Marketing from Resort

General Manager from Resort

Operational Manager from City Center

General Manager from Airport/ conference

General Manager

Software Administrator from Boutique

Front Office Supervisor from Branded

Manager from Bed & Breakfast

General Manager from Boutique

Manager from Boutique

from Boutique in

General Manager from Boutique

F&B Manager from City Center

Marketing Manager from City Center

owner from Boutique in

CEO from Airport/ conference

General Manager from Bed & Breakfast

Owner from Resort

Assistant Manager from Resort

Operations from Boutique

n/a

Duty Manager from Serviced Apartment

General manager from Branded

Front Office Manager from Bed & Breakfast

Assistant Manager from Budget

General Manager from Other

Owner from Boutique

Online Manager from Resort

from Boutique in

Front Office from Bed & Breakfast

Deputy Manager from Other

HR from Boutique

Rooms Divison Manager from City Center

qualitätsmanager from Limited Service

Manager from City Center

Owner from City Center

Facility Management from Budget

Quality Manager

Data Scientist from Budget in

Managing Director from Extended Stay

Manager from Resort

Resident Manager from City Center

General Manager from Branded

Director from Boutique

Direktor from Resort

Resident Manager from Bed & Breakfast

Member of the board from Resort

Owner from Bed & Breakfast

Cluster Hotel Director from Other

Unknown

General Manager from Resort

Rooms Project Manager from Branded

CIO from Serviced Apartment

Cluster Hotelmanager from Branded

Bürokraft from Resort

Director of Development from Serviced Apartment

Manager from Serviced Apartment

Hotel Manager

Front Office Manager from Resort

Owner from Resort

Cluster Hotel Director from Resort

Executive Assistant

Owner from Resort

Reservation Manager from Boutique

Gastronomie Manager from Boutique

GM from City Center in

11 from Resort in

IT Manager from City Center

Manager from Resort

Managing Directors from Extended Stay

Geschäftsführer from Resort

Project Manager from Resort

Owner from Boutique

Hotelmanager from Branded in

Assistant Hotel Manager from Resort

Manager

CEO from Resort

Owner from Resort

General Manager from Resort

Director from Resort

Director of Engineering from Serviced Apartment

Senior Manager Service Center from Other

Reception Manager from Resort

Customer Experience Manager from Other

Operations Manager from Hostel

Reservation Agent from Bed & Breakfast

Reservation Agent from Bed & Breakfast

GM from City Center

General Manager from Serviced Apartment

stellv. Direktorin from City Center

General Manager from City Center

Direktor from Other

F&B Manager from Serviced Apartment

SM from Serviced Apartment

Assistant GM from Boutique

Hotel Manager from City Center

Front Office Manager from City Center

General Manager from Branded

GM from Branded

Manager from Boutique

Receptionist from City Center

Reception from City Center

Quality Manager

director from Boutique in

General Manager

HR Manager from Boutique

Marketing Manager from Resort

Assistant Front Office Manager from Serviced Apartment

Reservation Agent from Budget

Front Office Manager from Branded

General Manager from City Center

Quality Responsible from Other

Meeting Welcomer

Rezeption from Resort

Director of operations

Reservation Manager from Resort

Reservation Agent from Budget

Receptionist from Resort

Manager from Resort

General Manager from Branded

Manager

Operations Manager

Management from Resort

n/a

Director from Hostel

Reception

Vice managing director from Resort

CEO from Bed & Breakfast

Revenue Manager

Assistant Manager from Resort

Direktionsassistentin from Resort

Hotel Team Captain from Budget in

Reception from Resort

Event Manager from Serviced Apartment

Hostel Manager from Hostel

Reception

Hotel Coordinator from Other

Owner from City Center

CEO from Boutique

Reservierungseitung from Resort

HR Coordinator from Boutique

IT Manager from Other

SUBDIRECTOR from Extended Stay

Marketing & Sales from Resort

General Manager from Boutique

Assistant F&B Manager from Boutique

HR und Administration from Other

Manager from Boutique

Hotel director from Other

Managing Director from Boutique

Maintenance Manager UK

Revenue Manager from Serviced Apartment

CEO from Branded

Reservation & Sales from Resort

General Manager from Airport/ conference

GF from Hostel

General Manager from Branded

Restaurant & Catering from Other

HR & Personnel from City Center

Vice Manager from City Center in

Owner from Boutique

General Manager from Extended Stay

Owner from Boutique

Executive Director from Other

HR Manager from Boutique

General Manager from Boutique

Assistant Project Manager from Branded

Rooms Division Manager from Bed & Breakfast

Front Office Manager from Bed & Breakfast

Shift supervisor Front Office from Bed & Breakfast

Asst. Reservation Manager from Bed & Breakfast

Front Office Agent from City Center

Management assistant from Bed & Breakfast

Aßt. Front Office Manager from Bed & Breakfast

GM from Bed & Breakfast

Human resources from Motel

Manager from Resort

CEO Assistent from Resort

Accounting Manager from Other

Executive Assistant from Resort

Owner from Other in

Night Manager from City Center

Director from Boutique

Head Concierge from Resort

Receptionist from City Center

Front Desk and Reservations Manager from Other

Assistant General Manager from Extended Stay

General Manager from Other in

Receptionist from Airport/ conference

HR Manager from Branded

Head of Reception from Other in

Receptionist from Other

Front Office Manager from Other

Head of Reception from Resort

Managing Director from Resort

Manager from Other

Hotel Manager from Branded

Manager from Other

Reception from Branded

Cluster Manager from Branded

Marketing from Resort

Read reviews

Features

  • Lost & found module
  • Late checkouts
  • Virtual logbook
  • Real time task tracking
  • Preventative maintenance module
  • Deep cleaning
  • Inspection
  • Print old records
  • Multi-property portfolio monitoring
  • Team goal setting (e.g. rewards sign-ups, satisfaction)
  • Compensation Tracking
  • Mobile access on any device
  • In app translation
  • Analytics dashboard
  • Open API
  • Service Recovery/Escalation
  • Case Management
  • Message Routing
  • Staff Collaboration
  • Asset Tracking
  • Meter Reading
  • File Library Support (images, documents and videos)
  • Work Prioritization

Want to go behind the scenes and see how hotelkit Collaboration & Service Optimization works?

Clients & references

References & testimonials

Christian Andresen CEO at the The Mandala Berlin
Franz-Josef Pirktl General Director at the Alpenresort Schwarz
Maren Woldag Operations Manager at the 25 hours Hotel

Featured partners

Awards & Certifications

hotelkit doesn’t have any awards or certifications

Want to connect with a hotelier like you to get the inside scoop?

Active Markets

Pricing

Freemium (hotel can trial for free)
30 day trial

Recent News & Content

Resources & reports

hotelkit doesn’t have any free e-books or reports available