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Ratings Snapshot
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Ranked #1 out of 49 in Staff Collaboration Tools
hotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn morehotelkit Collaboration Overview
hotelkit Collaboration Overview
hotelkit is an award-winning global software provider designed to simplify and enhance hotel operations and internal communication by connecting employees together on a single platform, and thereby reducing costs and improving the guest experience. hotelkit Collaboration replaces internal emails, phone calls and written notes and makes communicating with the entire team much quicker and more effic...
About hotelkit View website
Founded in 2012 | Headquarters in Salzburg, Austria | 100 employeeshotelkit is a Hotel Operations Platform that connects hotel teams, improves internal communication, and fully digitalizes and simplifies daily hotel workflows! ...
Other Products by hotelkit
Integrates with
- Property Management Systems
- Guest Messaging Software
- Mobile Ordering & Room Service
What customers love about hotelkit Collaboration
General Manager in Hamburg (Germany)
They know from experience what is important to the hospitality user. The software was created by hoteliers for hoteliers.
Director HR
service and support of the great team from hotelkit. the mobile function and the flexibility
GM
very good tool easy to use good internal communication tool to reach all employees in each division repairs option is great
Expert Q&A and Partner Recommendations
What does this product or service do well?
They've really managed to innovate in the task manager field, making it really easy to connect to other systems. They're a very good example of what the next generation of hotel software tools should be like in terms of ease of use and connectivity.
by Augusto Guitard (STAY) on October 03, 2022
See more answers (16)What differentiates this product or service from the competition?
From the point of view of a third party which has to integrate with them, they make this process very fast and straight forward. There is no previous catalogue synchronisation needed, which takes away a lot of the pain in a process like this.
by Augusto Guitard (STAY) on October 03, 2022
See more answers (16)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
The product is really to use, but in case you have any trouble or any doubts, make sure to contact their customer team. They are very reactive and helpful so you'll never feel like there's nobody on the other side who can help you.
by Augusto Guitard (STAY) on October 03, 2022
See more answers (16)Features
Clients & references
References & testimonials
In finding hotelkit, we found the solution we were looking for and, added to that, hotelkit also increased the motivation of our employees: Now, there is a lively exchange between the different hotels...
Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours.
Case studies
Awards & Certifications
Active Markets
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Germany
- Austria
- Switzerland
- Spain
- Italy
- Netherlands
- France
- United Kingdom
March 06, 2023
hotelkit Collaboration Review: Optimal structuring of the work
Hauswirtschafsmeister from Bed & Breakfast & Inns in Basel (Switzerland)
What do you like most?
I can see what my employees are working on at any time. The reception can also see the room status at any time. This accelerates the flow of information and the guest can be checked in much more quickly.
What do you dislike or think could be improved?
The age of the children is not stored. Children are displayed, but not their age. Here it would be cool if an automatic comment would still be visible.
February 03, 2023
hotelkit Collaboration Review: scheduling
Einkauf/ Cost Controlling from Other in Bischofswiesen (Germany)
What do you like most?
easy to use tool, easy to understand, wide range of tools to work with. Why should I write more just to reach the minimum word count?
What do you dislike or think could be improved?
Integration of Outlook appointments into the hotelkit calendar, this would make it easier to coordinate work. Keeping the calendars twice takes a lot of time
January 26, 2023
hotelkit Collaboration Review: The best collaboration software
general manager from Resorts in Odorheiu Secuiesc (Romania)
What do you like most?
This is the way how we keep organized and under control our to-do's or goal our daily tasks and internal rules and so I like but not only me, the way in which I can control who read it and who not a task ...
What do you dislike or think could be improved?
I would like to see a summery view about my completed and uncompleted tasks what I done in a day and it would be good to set goals in this to keep motivated employees to do well there job. I would like to...
December 31, 2022
hotelkit Collaboration Review: Hotelkit, a fabulous tool
QUALITY MANAGER from Other in Calp (Spain)
What do you like most?
It is a very complete tool that connects all the staff and you can see what is happening in the hotel in real time.
What do you dislike or think could be improved?
Sometimes, the number of notifications are burdering you a bit, there are people who do not know how it works yet, but that is because not everyone has the same ease with technology.
December 14, 2022
hotelkit Collaboration Review: Information is power!
Front Office Supervisor from City Center Hotels in (United Kingdom)
What do you like most?
The software makes the connection between departments much faster and more efficient, resulting in a minimal problem-solving time that will keep customers happy and at a high standard. Happy client, happy...
What do you dislike or think could be improved?
I think you need to make the software more user-friendly and bring it into actuality with the Tech from today that makes everyone use a mobile phone most easily and simply.
December 13, 2022
hotelkit Collaboration Review: Less paper with hotelkit
Reception
What do you like most?
- less paper - everything is registered digitally - more efficient communication as before
What do you dislike or think could be improved?
- less steps to find the ítems you need. - it would be easier if you could write it down straight away instead of searching.
Pricing
Mews
Property Management SystemsAn innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Oracle OPERA PMS
Property Management SystemsOPERA Hospitality Property Management Suite is a leading enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency.
Front Desk Manager in München (Germany)
I like that technical deficiencies can be tracked easily and the follow up is easy. I also like that all the contacts personal information is included (email, phone, job title) for easy access