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Flexkeeping - Collaborations Suite
4.9 (109 REVIEWS)
HT Score
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Julia, Allison, Samantha + 21 more experts recommend Flexkeeping
Read Recommendations
Flexkeeping - Collaborations Suite
Ranked 3 (out of 61) in Staff Collaboration Tools
2026 Finalist
HotelTechAwards
Hoteliers voted Flexkeeping as the #2 Staff Collaboration Tools provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldTeamwork so smooth, you could spread it on toast.
97% recommended by 214 hotels
Sheraton, Hilton, Accor & 211 others
Bell - AI powered product analyst
I analyzed all of Flexkeeping’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Flexkeeping is a powerful digital platform enhancing hotel staff collaboration, especially among housekeeping and reception, by streamlining operations and improving efficiency. Its strong task management and real-time communication features save time, organize tasks, and improve team collaboration. Users highlight its ability to assign rooms efficiently, track analytics, and boost staff productivity, although there's room for improvement in customization and language options. Overall, Flexkeeping minimizes downtime, enhances workflows, and improves guest experiences.
Sheraton, Hilton, Accor & 211 others
Read their reviewsWhat Types of Hotels Flexkeeping is Popular For
Size
2 | X-Small (1-9 room)
35 | Small (10-49 room)
68 | Mid-Sized (50-99 room)
121 | Large (100-499 room)
33 | X-Large (500+ room)
Country
56 | Croatia
39 | Slovenia
30 | United Kingdom
18 | Australia
13 | United States
13 | Germany
9 | Austria
8 | Serbia
6 | Norway
5 | Sweden
5 | Netherlands
5 | Denmark
5 | Spain
4 | Bulgaria
4 | Costa Rica
4 | Italy
4 | Mexico
3 | Peru
3 | Colombia
2 | Argentina
2 | Canada
2 | Belgium
2 | Brazil
1 | Czech Republic
1 | Singapore
1 | Switzerland
1 | Vietnam
1 | Netherlands Antilles
1 | Zimbabwe
1 | South Africa
1 | Belize
1 | France
1 | Panama
1 | China
1 | Iceland
1 | Kenya
1 | Hungary
Type
102 | Boutique Hotels
85 | Luxury Hotels
85 | Resorts
77 | Branded Hotels
74 | City Center Hotels
69 | Airport/Conference Hotels
63 | Bed & Breakfast & Inns
55 | Limited Service & Budget Hotels
40 | Extended Stay & Serviced Apartments
26 | Hostels
16 | RV Parks & Campgrounds
8 | Casinos
7 | Vacation Rentals & Villas
6 | Motels
Region
196 | Europe
19 | North America
18 | Oceania
15 | South America
3 | Asia Pacific
3 | Africa
2 | Central America
Category
251 | Housekeeping Software
164 | Hotel Maintenance Software
109 | Staff Collaboration Tools
25 | Concierge Software
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What is Flexkeeping?
Founded in 2012 | Headquarters in Ljubljana (Slovenia) | 29 employees
Flexkeeping - Collaborations Suite is a hotel operations management software designed to enhance teamwork and streamline communication among hotel staff. The platform features a user-friendly interface that promotes seamless communication, comprehensive task management, and efficient coordination, significantly reducing operational inefficiencies. It enables faster room turnovers, improved maintenance response times, and streamlined housekeeping operations, ultimately cutting costs and boosting guest satisfaction. By integrating with Property Management Systems (PMS), Flexkeeping provides a unified workflow that consolidates processes and ensures all departments stay connected in real-time, delivering exceptional guest services.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Flexkeeping products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Flexkeeping Reviews Analyzed: 10
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Flexkeeping Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Flexkeeping
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Flexkeeping's Provided Description:
"A suite of solutions for foolproof teamwork. Put real-time info in every pocket, eliminate language barriers, deliver guest requests as they happen, and connect departments through a single app."
FAQs
Capabilities
Automatic scheduling & room allocation
Automatic scheduling & room allocation
Instantly assign work and forecast staffing needs long in advance. Schedule dynamic and complex cleaning patterns based on length of stay, room rate, or any other PMS data.
Automatic updates & tracking
Automatic updates & tracking
Tasks are instantly updated when any reservation data changes. Track room cleanliness in real time and send urgent requests through the app.
Room inspections & amenities management
Room inspections & amenities management
Create comprehensive checklists tailored to different inspection types. Report cleaning mistakes instantly through voice-to-text and image uploads. Easily create schedules and assign work long in advance. Digitally manage consumption and keep track of inventory in real-time to avoid shortages.
Easily coordinate repairs
Easily coordinate repairs
Create, prioritize, and delegate maintenance issues in real-time and easily attach images or videos. Manage preventive maintenance with digital checklists and recurring tasks. Synchronise automatically with housekeeping teams
Manage all tasks digitally
Manage all tasks digitally
Create, delegate, and track inter-departmental tasks, record shift handover notes and to do's, and schedule recurring and preventative tasks in one platform.
AI-powered voice assistant
AI-powered voice assistant
Flexie AI allows staff to create tasks automatically using just their voice, in any language
Manage lost & found items
Manage lost & found items
Keep track of all lost items digitally from any device to ensure their swift return.
Auto-translations
Auto-translations
Staff can collaborate across cultures and customize the app to be in their native tongue.
Mobile task tracking
Mobile task tracking
Give every team member clear priorities on-the-go, so nothing gets missed.
Real-time guest requests
Real-time guest requests
Track ad-hoc and pre-arrival requests to ensure guests get what they need, when they need it.
Actionable analytics
Actionable analytics
In-depth data helps you spot trends, detect bottlenecks, avoid idle labour, and make more informed decisions.
Features
Task Management
4/5 features
Messaging & Collaboration
4/5 features
Escalations & Alerts
4/5 features
Reporting
4/5 features
Automation
4/5 features
Templates
4/5 features
Available Add-ons & Modules
Task Management
Staff Collaboration Tools
Assign, prioritize, and monitor tasks across all departments. Set to-do lists and track completion in real time. Use one centralized channel to keep everyone up-to-date—no WhatsApp or phone calls necessary.
Automated Services
Staff Collaboration Tools
Make special touches scalable. Use PMS data to automate personalized guest services, from expected standards to surprise and delight moments.
Automated Cleanings
Staff Collaboration Tools
Schedule complex and dynamic cleaning patterns based on any number of guest needs.
SOPs
Create a digital library of standards for any property with images, video tutorials, and documents.
Guest Feedback Management
Staff Collaboration Tools
Address complaints immediately while guests are still in-house. Easily track your Cost of Quality (COQ). Assign feedback resolution to relevant individuals for effective management.
Chat (In Beta)
Staff Collaboration Tools
Quickly discuss and resolve issues as they arise, in one centralized platform. Give context, keep records, reduce errors, improve response times with real-time communication.
Flexkeeping Reviews Summary
Ease of Use
4.9/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.9/5
Recommended by
Achievements
This vendor's trending score is rising, Flexkeeping - Collaborations Suite is the #3 most trending product in the Staff Collaboration Tools category (out of 61) and the #61 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreFlexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Flexkeeping as the #2 Staff Collaboration Tools provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Flexkeeping Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Flexkeeping Case Studies
How Hotel Oderberger Berlin Increased Productivity by 89% and Saved Over 30 Hours Monthly with Flexkeeping
Berlin (Germany)
How ISS Future-Proofed Its Housekeeping Services
Sandnes (Norway)
How Norway’s Largest Hotel Saved 464 Hours Per Month With Flexkeeping
Oslo (Norway)
How Strawberry Hotels Achieved a 570% ROI With Flexkeeping
Oslo (Norway)
How Villa Copenhagen Automated 13,778 Tasks in 3 Months With Flexkeeping
Copenhagen (Denmark)
How Hotel Jakarta Amsterdam Achieved a 283% ROI While Boosting Staff Productivity by 95% with Flexkeeping
Amsterdam (Netherlands)
Housekeeping Automation at REVO Munich
Munich (Germany)
Transforming Operations: How Valamar Parentino Hotel streamlined their operations with Flexkeeping
Porec (Croatia)
From Housekeeping to Maintenance and beyond - automating Operations at Falkensteiner Hotel Diadora with Flexkeeping
Petrcane (Croatia)
How Flexkeeping helped Grand Park Hotel improve the guest experience by automating operations and supercharging collaboration
Rovinj (Croatia)
The Remington Orange achieves housekeeping triumph with Flexkeeping
Orange (Australia)
How Palace Resorts automated daily operations in 10 all-inclusive luxury resorts with Flexkeeping
Cancun (Mexico)
Digitize, automate, win: The Zetter Group's story of triumph with Flexkeeping
London (United Kingdom)
Elevating Hostel Dynamics: How Flexkeeping helped Viajero Hostel Buenos Aires digitalise their operations
Buenos Aires (Argentina)
References
"With Flexkeeping, we don’t miss anything anymore. There are no communication breakdowns, and it’s all done immediately. In the old days, we used to have everything in a book, which was massively inefficient."
Sheldon Martin
General Manager @
Mobys Beachside Retreat
"We reviewed several platforms, but Flexkeeping was a clear winner. The product was superior and the team was incredibly enthusiastic."
Diana Lukić Grandov
Room Division Manager @
Adriatic Hotel by Maistra Collection
"I can’t imagine working without Flexkeeping. It’s such a time saver and the most significant improvement we have seen in our daily operations."
Alex Tran
Room Division Manager @
The Remington Orange
"Housekeeping was running on papers, the maintenance team constantly got calls, and our management team lost hours every week preparing reports."
Liutauras Vaitkevicius
Managing Director @
"Organization would take multiple hours combining PMS reports, printed reports and other notes. With Flexkeeping, we could automate over 1 million room service deliveries per year."
Magdalena Kazimierczak
Corporate Rooms Division Manager @
Palace Resorts Mexico
"Our Front Desk can now be sure that the rooms marked as clean are ready. Flexkeeping saves us so much time and encourages full accountability."
Ellen Larson Lee
Owner @
Maya Beach Hotel
"Every comment a guest makes gets immediately communicated throughout the whole hotel. Since it’s such a transparent platform, staff can react instantly, and management can stay informed about the situation. Flexkeeping empowered us to use our existing resources better. We managed to increase guest satisfaction by delivering personalized customer service."
Peter Loesch
General Manager @
Adriatic Hotel by Maistra Collection
"Flexkeeping is a project with a WOW effect. I experienced this only once before in my entire career. It’s been a great pleasure working with you."
Vlastimir Ivancic
CIO @
Valamar Parentino Hotel
"Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to work without it any more."
Stefanie Augustin
Head of Housekeeping @
Holiday Inn Vienna - South, an IHG Hotel
"You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is smooth and the number of errors has decreased enormously."
Barbara Polak Tomsic
Housekeeping Manager @
Grand Hotel Union
"Flexkeeping is most definitely an indispensable element in innovative hotel management, which takes you a step closer to a luxurious service. By optimizing all work processes among the staff it minimizes human errors. Flexkeeping enhances the quality of our service, which leads to greater guest satisfaction."
Gregor Jamnik
General manager @
Best Western Premier Hotel Slon
Featured Customers
More Products by Flexkeeping
Hotelier Rating
Looking for specific info?
10
Life changer
Housekeeping Manager from 50-74 room Boutique in Leatherhead (United Kingdom)
Verified
5 months ago
Flexkeeping has been a great tool for managing our housekeeping operations. It’s made day-to-day tasks much more organized and easier to track. Lost and found control has improved a lot, with better logging and follow-up.
The system works really well for maintenance tasks, decorating and painting, as well as deep cleaning and pre-arrival t...
United Kingdom
United Kingdom
Housekeeping Manager
Mid-Sized Hotel
10
Irreplaceable tool for hotel operations
IT Manager from 500+ room Bed & Breakfast & Inn in Ovoshtnik (Bulgaria)
Verified
5 months ago
In a large area hotel the communication between all the departments is of great importance. Flexkeeping is helping us deliver the best service to our guests. The traceability of everyday tasks in housekeeping and repairs in maintenance is excellent. Teamwork is a breeze with this software, all the functionality is well thought of. Support i...
Bulgaria
Bulgaria
IT Manager
X-Large Hotel
10
Amazing analytics
Ass. Style Manager from 500+ room Branded Hotel in Oslo (Norway)
Verified
5 months ago
track Analytics, very easy for housekeeping, efficiency, rooms information, send ticket, maintain reporting and good communication, easy chat, collaborate well with other departments, clean and easy to read task.
Norway
Norway
Ass. Style Manager
X-Large Hotel
10
Flexkeeping is an outstanding and indispensable tool in modern hotel operations.
General manager from 50-74 room Boutique in Ljubljana (Slovenia)
Verified
5 months ago
It seamlessly connects housekeeping, maintenance, front office, and management into one intuitive platform, dramatically improving efficiency, transparency, and response times. What truly sets Flexkeeping apart is how effortlessly it transforms daily operations into a well-coordinated, data-driven workflow.
The real-time task management, cl...
Slovenia
Slovenia
General manager
Mid-Sized Hotel
10
Making magic happen
Service Owner from 500+ room Luxury Hotel in Bergen (Norway)
Verified
6 months ago
The way operations go from chaos to control in under a week. That the cleaners already on day 2 are confident in using the app.
Norway
Norway
Service Owner
X-Large Hotel
10
Hotel Manager
Hotel Manager from 500+ room Bed & Breakfast & Inn in Stockholm (Sweden)
Verified
6 months ago
- Analytics.
- Automation between MEWS and Flexkeeping.
- Functionality in the app for housekeeping staff.
- Room allocation.
- Task.
Sweden
Sweden
Hotel Manager
X-Large Hotel
10
How Norway’s Largest Hotel Saved 464 Hours Per Month With Flexkeeping
Assistant General Manager from 500+ room Branded Hotel in Oslo (Norway)
Verified
6 months ago
For the first time, every department is using the same system. Housekeeping, reception, maintenance, F&B, even events. Everyone is connected.
Norway
Norway
Assistant General Manager
X-Large Hotel
10
User friendly
General Manager from 100 to 199 room Bed & Breakfast & Inn in Velden am Wörhtersee (Austria)
Verified
6 months ago
very easy to handle
user friendly
good improvement of different functions
fast connection with our hotel system, less troubles at all
Austria
Austria
General Manager
Large Hotel
10
A great support system for daily workprocesses
Group Trainer from 100 to 199 room Luxury Hotel in Vienna (Austria)
Verified
6 months ago
flexibility
easy handling
overview
standards can be included for every teammeber - makes work easier
translation too - it is amazing how fast the translation in the system work
Austria
Austria
Group Trainer
Large Hotel
8
Efficient tool for communicating across departments.
Front Office Manager from Luxury Hotel in Oslo (Norway)
Verified
6 months ago
Easy and efficient to delegate tasks to maintenance and housekeeping. To set specific rooms as priority is very convenient. Results in less communication with mobile phone.
Norway
Norway
Front Office Manager
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Flexkeeping supports hotels with bridging the gap between guest requests and operations. They can take for example upsells sold by Oaky and turn them into actionable tasks. This gives teams full visibility into responsibilities, timing, and ownership at every step so nothing slips through the cracks. Combined with automation through Mews, hotels gain a more efficient and effortless way to manage tasks across departments.
Showing all answers to: "What does this product or service do well?"
Flexkeeping supports hotels with bridging the gap between guest requests and operations. They can take for example upsells sold by Oaky and turn them into actionable tasks. This gives teams full visibility into responsibilities, timing, and ownership at every step so nothing slips through the cracks. Combined with automation through Mews, hotels gain a more efficient and effortless way to manage tasks across departments.
Flexkeeping excels at translating guest-facing actions, such as upsells sold in Oaky, into clear, trackable operational tasks. Their platform ensures that teams know exactly what needs to happen, when, and by whom. Hotels benefit from fewer miscommunications, smoother workflows, and truly reliable service delivery. The automation through Mews further strengthens operational efficiency and makes execution seamless.
Flexkeeping keeps the operations team fully up to date by turning guest requests, like Oaky upsells, into clear tasks that won’t be overlooked. It gives staff straightforward instructions, reduces confusion, and helps ensure guests get exactly what they expect.
Flexkeeping does an excellent job automating day-to-day hotel operations across housekeeping, maintenance, and guest service. Tasks trigger instantly from live events — whether a room becomes clean, a guest requests something, or maintenance needs arise — and get routed to the right team without manual effort.
With a solution like the hotel operations platform, not only have they managed to increase savings on a financial and time perspective, but their product also boosts the employees' productivity, enabling them to take care of their customers in ways that matter
Question:
What differentiates this product or service from the competition?
Answer:
Flexkeeping naturally fits into the day-to-day rhythm of hotel teams. Its workflows are straightforward, practical, and closely aligned with already existing operations. This ensures teams can get up and running quickly with minimal friction. On top of that, strong integrations (like with Oaky and Mews) enable upsells to flow directly into tasks, creating a connected and automated system.
Showing all answers to: "What differentiates this product or service from the competition?"
Flexkeeping naturally fits into the day-to-day rhythm of hotel teams. Its workflows are straightforward, practical, and closely aligned with already existing operations. This ensures teams can get up and running quickly with minimal friction. On top of that, strong integrations (like with Oaky and Mews) enable upsells to flow directly into tasks, creating a connected and automated system.
Flexkeeping stands out for its intuitive workflow design and outstanding alignment with real hotel operations. The platform is built with a deep understanding of housekeeping, maintenance, and cross-department collaboration, which makes adoption easy for teams. Their strong integrations, especially with Oaky and Mews, create a unified ecosystem where upsells convert effortlessly into actionable tasks. This interoperability is a major competitive advantage and a clear value driver for our mutual clients.
Flexkeeping really shines in how simple it makes day-to-day hotel work. The tool feels natural for teams, so they pick it up quickly. What makes them especially strong is how well they connect with systems like Oaky and Mews. When everything talks to each other, upsells and guest requests move into the operation without anyone needing to chase things manually.
Flexkeeping stands out because it blends intelligent automation with strong team-enablement features. Its AI-supported collaboration tools help multicultural, multilingual teams communicate easily, while its forecasting, analytics, and performance dashboards give management clear visibility into operational health and profitability.
The amount of care and energy they put into making sure that all users have the training they need to use the product as efficiently and effectively as possible is what I believe differentiates them from the competition
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you are looking to streamline your operations and ensure that guest requests and upsells are handled effortlessly. Flexkeeping is a solid choice for hotels that want to deliver a more seamless experience for both staff and guests.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
If you are looking to streamline your operations and ensure that guest requests and upsells are handled effortlessly. Flexkeeping is a solid choice for hotels that want to deliver a more seamless experience for both staff and guests.
Choose Flexkeeping if you want operational consistency and seamless execution of upsells and guest requests. It’s a smart investment for any hotel looking to elevate productivity and guest satisfaction through better team coordination.
Go with Flexkeeping if you want your team to stay aligned and tasks to be handled reliably. It’s a great choice for hotels that want smoother operations and happier guests without adding extra work for staff.
To get the most out of Flexkeeping, lean into its automation from day one. The platform is strongest when it’s configured to mirror your real processes, allowing its intelligent routing and performance insights to work at full capacity. Once set up, you’ll see smoother team coordination, fewer missed tasks, and a clearer view of where your hotel can gain efficiency and profitability.
A lot of the people who work at flexkeeping were previously in roles in the hospitality industry. One advice would be to be as open and transparent about what you need as they will be very understanding and are willing to offer you the best support possible
Recommended by
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Are you a consultant or vendor that recommends Flexkeeping?
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Flexkeeping
4 years ago
Flexkeeping Announces Technology Integration with apaleo, an API-First Cloud Platform
Flexkeeping Integrations
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| Company | Functionality | |
|---|---|---|
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Canary Technologies
96% recommended by 2571 hotels |
Upselling Software
|
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Cloudbeds
91% recommended by 1845 hotels |
Channel Managers
+3 more |
|
Mews
93% recommended by 777 hotels |
Property Management Systems
|
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Oracle Hospitality
92% recommended by 615 hotels |
Property Management Systems
|
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This integration hasn’t been verified by Flexkeeping yet.
Duve
94% recommended by 599 hotels |
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RoomRaccoon
96% recommended by 572 hotels |
Property Management Systems
|
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RMS
86% recommended by 402 hotels |
Hotel Management Software
|
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MARA Solutions
97% recommended by 353 hotels |
Reputation Management
|
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roommaster
89% recommended by 215 hotels |
Hotel Management Software
|
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This integration hasn’t been verified by Amadeus yet.
Amadeus
84% recommended by 179 hotels |
Property Management Systems
|
Support
Verified Support
Flexkeeping has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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