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SurveyMonkey
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
SurveyMonkey
Unranked in Guest Survey Software
See what guests think about the experience at your hotel by sending them this expert-certified hotel feedback survey.
Not yet recommended by any hotels
SurveyMonkey has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is SurveyMonkey?
Founded in 1999 | Headquarters in San Mateo, CA | 798 employees
SurveyMonkey is a survey creation and data collection platform that allows businesses to easily design, distribute, and analyze surveys. Ideal for garnering feedback, SurveyMonkey can be used to understand customer satisfaction, employee engagement, market research, and more. Its intuitive interface and robust analytic tools help organizations make data-driven decisions. In the hotel and hospitality industry, for instance, businesses can leverage SurveyMonkey to send out expert-certified hotel feedback surveys, gaining valuable insights into guests' experiences and improving overall service quality and reputation.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of SurveyMonkey products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
SurveyMonkey Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
SurveyMonkey Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by SurveyMonkey
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
SurveyMonkey's Provided Description:
"The hotel and hospitality business is often based on reputation–and you want to make sure your hotel is getting a five-star rating. See what guests think about the experience at your hotel by sending them this expert-certified hotel feedback survey. From questions on food service to affordability, our hotel feedback survey gives you insights into your hotel’s performance, from check-in to check-out."
FAQs
SurveyMonkey doesn’t have any screenshots available
SurveyMonkey Alternatives
Not sure if SurveyMonkey is right for your hotel? Here are similar Guest Survey Software vendors that could be a good fit for your hotel:
Capabilities
SurveyMonkey doesn’t have any benefits or use cases available
Features
Survey Builder
4/5 features
Delivery Channels
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
SurveyMonkey Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, SurveyMonkey is the #17 most trending product in the Guest Survey Software category (out of 25) and the #1037 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSurveyMonkey’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
SurveyMonkey Pricing
Pricing Available By Request
SurveyMonkey has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare SurveyMonkey to Top Alternatives
Live survey solution to engage guests
Customer Alliance makes it easy to capture, understand, share and act on feedback and reviews
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Hotelier Rating
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It looks like SurveyMonkey is not recommended by any hotels
Check out the top 10 most recommended SurveyMonkey alternativesExpert Q&A and Partner Recommendations
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SurveyMonkey hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsSurveyMonkey Integrations
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Support
Unverified
SurveyMonkey has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Products Reviewed
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Ease of Use
0.0/5
Customer Support
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ROI
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