GLIDEPARCS (by Premium Parking)

4.8 (11 REVIEWS)

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HT Score  
0 out of 100
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GLIDEPARCS (by Premium Parking)

4.8 (11 REVIEWS)

Unranked in Parking Management

Go Beyond Valet and Say Hello to Happier Parkers. Best-in-class gateless parking solutions.

More than 50% of Premium Parking’s reviews come from United States of America.

Ratings Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
5.0/5
ROI
4.7/5
Implementation
5.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, GLIDEPARCS (by Premium Parking) is the #1 most trending product in the Parking Management category (out of 14) and the #304 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Premium Parking’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About GLIDEPARCS (by Premium Parking)
Founded in 2005 | Headquarters in 7 (United States) | 127 employees
GLIDEPARCS is the industry's leading gateless parking management system. Premium Parking has built a full-stack cloud-based platform that includes PARCS (parking access and revenue control), digital parking payments, reservations, validations, an online presence for marking and selling parking, enterprise analytics and best-in-class parking management with integrated enforcement -- all on one tested platform. We deliver a better customer-focused parking experience and generate greater net operating income, all at a lower cost.

Capabilities

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Premium Parking doesn’t have any benefits or use cases available

Features

Ticketing & Validation

4/5 features

Payments

4/5 features

Access Control

4/5 features

Analytics & Reporting

4/5 features

Multi-Site Management

4/5 features

Pricing

Pricing Available By Request

Premium Parking has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
10
Very Good
0
Average
1
Poor
0
Terrible
0

Property Size

  • Large (2)
  • X-Large (8)

Country

  • United States of America
    United States of America
    (10)

Region

  • North America
    North America
    (10)
10

Very Convenient!

General Manager from 200 to 499 room Branded Hotel in Dallas (United States of America)

Verified
4 years ago
It's very easy to use. There are many options for payment which include a kiosk, QR Scan or text right from your mobile phone.
Country United States of America
General Manager
X-Large Hotel
10

Hands on for the guests

Front Office Manager from 200 to 499 room Branded Hotel in Dallas (United States of America)

Verified
4 years ago
I enjoy the fact that it is hands on for the guests. It lends to a complete understanding of the parking process.
Country United States of America
Front Office Manager
X-Large Hotel
7

Efficient and more convenient for our guests

FRONT OFFICE SUPERVISOR from 200 to 499 room Branded Hotel in Dallas (United States of America)

Verified
4 years ago
Its beneficial to our staff members, I like recommending them to the kiosk because its efficient and more convenient for our guest including when it ensure the guest by pring out a receipt at the kiosk.
Country United States of America
FRONT OFFICE SUPERVISOR
X-Large Hotel
10

Guest love this

Assistant Director of Sales from 200 to 499 room Branded Hotel in Dallas (United States of America)

Verified
4 years ago
Guest love this. They love how they can pay with their phone or the kiosk in the lobby
Country United States of America
Assistant Director of Sales
X-Large Hotel
10

Premium Parking has been amazing with our guests!

General Manager from 100 to 199 room Branded Hotel in Galveston (United States of America)

Verified
4 years ago
Premium Parking has been amazing with our guests! The contactless payment and no equipment really fit with the current events. This has been an amazing addition to our business! Also, the response time from Premium Parking is fantastic. Any suggestion we make is immediately implemented with a sense of urgency.
Country United States of America
General Manager
Large Hotel
10

Communication and partnership

General Manager from 200 to 499 room Branded Hotel in Atlanta (United States of America)

Verified
4 years ago
Communication and partnership, finding alternatives that work for both Management and vendor.
Country United States of America
General Manager
X-Large Hotel
10

I love this company and how they are tackling the parking problem at hotels

Events, Communication & Marketing Manager from in

Verified
4 years ago
I love this company and how they are tackling the problems we are facing today. - Phone app - very convenient - User friendly - At the location - has signs to pay for the parking - Easy to read - On point - Working personally with Jim Tortorici - He understands what the needs are - Very reliable
Events, Communication & Marketing Manager
10

Super simple, great customer service

Revenue Manager from 200 to 499 room Branded Hotel in Dallas (United States of America)

Verified
4 years ago
-It's super simple and easy to park and pay. -Great customer service -Very helpful with any issues
Country United States of America
Revenue Manager
X-Large Hotel
10

Relevant information at you fingertips

General Manager from 100 to 199 room City Center Hotel in New Orleans (United States of America)

Verified
4 years ago
Great reporting I am informed about my business daily Relevant information at you fingertips
Country United States of America
General Manager
Large Hotel
10

GLIDEPARCS Is The Way To Go

Director of Guest Services from 200 to 499 room Luxury Hotel in Houston (United States of America)

Verified
4 years ago
Glideparcs allows for alternative payment/validation services like "TextPay" and self-service kiosks. This reduces labor costs and relieves pressure off of the Front Desk so they can focus on service and guest satisfaction. Premium's leadership team (like Jim T) understand the needs of the hotel's outlets and factor these into their operation.
Country United States of America
Director of Guest Services
X-Large Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

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Integrations

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0% recommended by 0 hotels

Parking Management

Support

Unverified

Premium Parking has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

97%

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