Home / CRM para hotéis e marketing por e-mail / Amadeus Alternatives

10 melhores alternativas de Amadeus 2026

A competição pelos hóspedes do hotel é mais intensa do que nunca. Entender quem são seus hóspedes e clientes em potencial e personalizar suas comunicações com eles melhora drasticamente sua capacidade de fidelizar e gerar negócios repetidos – e superar seus concorrentes. O Guest Management Solutions (GMS) da Amadeus é mais do que apenas uma ferramenta de gerenciamento de relacionamento com o cliente (CRM), oferece um conjunto abrangente de ferramentas de automação de marketing para envolver os hóspedes do hotel e gerar receita incremental. Direcione os hóspedes com a mensagem certa no momento certo, mesmo que seus comportamentos mudem, e personalize perfeitamente seu alcance antes, durante e depois da estadia. Maximize o valor dos dados de seus hóspedes para aumentar continuamente a receita e o engajamento do seu hotel.

Recommended by 10 hoteliers

Reguest

CRM para hotéis e marketing por e-mail

Re:Guest is the most advanced hotel CRM on the market, with an intelligent communication system for sales and marketing at every stage of the guest journey. The CRM is based on Re:Guest Intelligence, the artificial intelligence tailored for the hotel industry, available 24/7 in all areas – for text creation, translation and answering guests’ questions automatically. It also allows you to collect, store and use guest data for personalized offers, upselling actions and effective communication, including tailored newsletters sent at the right time and through the right channel, from e-mail to WhatsApp.

Reviewers say compared to Amadeus, Reguest is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Less features
Worse for: Hostels
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Rezeptionistin in Lagundo (Italy)

Inhaberin Appartement Elke in Algund

See all Reguest Reviews

Akia

Hotel CRM & Email Marketing

Introducing the Akia Marketing Suite: a comprehensive platform that seamlessly integrates email and SMS marketing with your property's management system, empowering you to connect with guests like never before. Designed for busy hospitality teams, this all-in-one solution simplifies guest communication and fosters loyalty, encouraging direct bookings.

Sojern

CRM para hotéis e marketing por e-mail

Guest Marketing Suite allows you to easily and efficiently engage your guests pre-stay, mid-stay, and post-stay through email, SMS, and chat capabilities. Create genuine guest relationships through consistent and relevant communications to help you drive direct bookings, increase ancillary revenue, and build long-term loyalty.

Reviewers say compared to Amadeus, Sojern is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Less features
Worse for: Hostels, Motels
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Owner in

DORM in Miami Beach (United States of America)

See all Sojern Reviews

WANT to compare top alternatives?

COMPARE TOP Amadeus ALTERNATIVES

Amadeus

vs.

Reguest

vs.

Akia

Launch comparison

Thynk

CRM para hotéis e marketing por e-mail

Thynk’s Hospitality Commercial Platform, powered by Salesforce, empowers hoteliers to boost direct sales and increase operational capability while enhancing the customer experience at scale. By seamlessly integrating customer data from different systems and properties, Thynk provides strategic, actionable insights and drives personalization at every step of the customer journey, ensuring consistency and efficiency across all touch points. With its customizable features, multi-property management, multi-currency support, and multi-PMS integration ability, Thynk allows you to automate workflows and manage everything easily from a user-friendly platform.

Reviewers say compared to Amadeus, Thynk is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Less features
Worse for: Airport/Conference Hotels, Hostels, Motels
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Cluster Sales Assistant in Santa Maria (Cape Verde)

DOS in Tam Tien (Vietnam)

See all Thynk Reviews

Smart Host GmbH

CRM para hotéis e marketing por e-mail

Mit der Smart Host CRM Software máquina Sie Ihre Gastdaten zu Gold! Gemeinsam sorgen wir dafür, dass aus Ihren Erstbesuchern leale und umsatzstarke Stammgäste werden. Smart Host ist Ihre Lösung für professionelles Gästemanagement und personalisierte Kommunikation. Bleiben Sie nicht auf den wertvollen Gästedaten sitzen, die Sie bereits in Ihrem PMS haben. Nutzen Sie Ihre Daten, um die Qualität Ihrer Kommunikation zu verbessern und Ihren Gästen ein einmaliges Urlaubserlebnis zu bieten. Com o Smart Host Produkten ist genau dies möglich. Wir bieten Ihnen zwei Module die gemeinsam ou einzeln genutzt werden können. Smart Host CRM é uma ferramenta para otimizar Gäste- und Kampagnenmanagement und Smart Host CONNECT ist unsere Lösung for automatisiertes Angebotsmanagement für individuelle, professionelle Angebotserstellung in weniger als einer Minute.

Reviewers say compared to Amadeus, Smart Host GmbH is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Worse for: Airport/Conference Hotels, Hostels, Motels, RV Parks & Campgrounds
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

General Manager

Hotel Owner

See all Smart Host GmbH Reviews

Bookboost

CRM para hotéis e marketing por e-mail

With Bookboost, say goodbye to long hours creating marketing campaigns or guest journeys. Designed specifically for hospitality, Bookboost's CRM helps hospitality brands manage guest communication and deliver more effective marketing campaigns. The platform consolidates data from different sources, allowing hoteliers to extract insights and use them to create a more personalised guest experience, driving customer lifetime value (CLTV) and loyalty. Create personalised guest journeys for your hotel; segment your guests in the way you want them; send SMS, WhatsApp and Email for 9x times more conversions, and more.

Reviewers say compared to Amadeus, Bookboost is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Worse for: Hostels
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Junior System Administrator

co founder

See all Bookboost Reviews

TrustYou

CRM para hotéis e marketing por e-mail

TrustYou CDP is the AI-powered guest data platform built for hospitality. It unifies profiles across systems to create a single source of truth, enabling smart segmentation, personalized communication, and automated marketing journeys. Hotels use it to boost guest retention, increase direct bookings, and reduce reliance on third-party platforms—securely and at scale.

Reviewers say compared to Amadeus, TrustYou is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Less features
Worse for: Hostels, RV Parks & Campgrounds
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Front Office Manager in Thu Dau Mot (Vietnam)

Assistant Front Office Manager in Ho Chi Minh City (Vietnam)

See all TrustYou Reviews

Profitroom

CRM para hotéis e marketing por e-mail

Construímos um sistema de automação de marketing com funcionalidades exclusivas de CRM que lhe dão acesso a poderosos insights baseados em dados para gerar receita, aumentar o envolvimento dos hóspedes, nutrir relações de longo prazo e apoiar sua estratégia de reserva direta. Essa ferramenta fácil de usar permite que você mantenha contato com os hóspedes sem esforço, segmentando e automatizando ofertas e conteúdos relevantes.

Reviewers say compared to Amadeus, Profitroom is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Worse for: Hostels, Motels, RV Parks & Campgrounds
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

General Manager

See all Profitroom Reviews

dailypoint™

CRM para hotéis e marketing por e-mail

O dailypoint™ é a solução líder em Gerenciamento de Dados e CRM para hotéis individuais e grupos de hotéis. O dailypoint™ coleta dados de todas as fontes relevantes, como PMS, POS, site, boletim informativo ou Wi-Fi e cria um perfil de hóspede central e consolidado - que é o coração do seu negócio! Processos de limpeza integrados e inteligência artificial especial (IA) são usados para gerar um amplo conhecimento adicional dos hóspedes. O dailypoint™ consiste em 16 módulos e é complementado pelo dailypoint™ Marketplace com quase 200 parceiros de soluções. Isso permite que o dailypoint™ não seja usado apenas para marketing mensurável (CRM) e vendas diretas ideais, mas também cobre toda a jornada do cliente e, portanto, oferece suporte a todos os departamentos de um hotel. dailypoint™ é o #realCRM para gerenciar dados de convidados em um perfil central. Aplicativos incluídos: - Lavanderia de dados - Mecanismo de perfil - Gerenciador de reservas - Gerenciador de campanhas (CRM) - Site Connect - Painel de privacidade (manuseio de GDPR) - Sistema de vouchers - Programa de fidelidade - Gerenciamento de reputação online (ORM) - Smart WiFi - Calendário de eventos - Informações sobre convidados Sistema - Business Intelligence (relatórios) - Vendas básicas - Listas inteligentes - API

Reviewers say compared to Amadeus, dailypoint™ is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
More press mentions
Worse for: Boutiques, Airport/Conference Hotels, Hostels, Motels, RV Parks & Campgrounds

RECENT HOTELIER RECOMMENDATIONS

Managing Director

Marketing Consultant

See all dailypoint™ Reviews

#10

Cendyn

CRM para hotéis e marketing por e-mail

Cendyn CRM unifies guest data from every touchpoint into a single, accurate profile, giving hotels a complete view of each guest. With built-in automation, segmentation, and 200+ hospitality-focused integrations, it empowers hotels to streamline communications and personalize the guest journey at every stage, fostering long-term loyalty and maximizing direct revenue. Real-time analytics and AI-powered insights make it easy to understand guest behavior, optimize campaigns, and strengthen guest relationships at scale.

Reviewers say compared to Amadeus, Cendyn is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Worse for: Hostels, RV Parks & Campgrounds
Fewer press mentions