10 melhores alternativas de TrustYou 2026
CRM para hotéis e marketing por e-mail
92 
HT Score
TrustYou CDP is the AI-powered guest data platform built for hospitality. It unifies profiles across systems to create a single source of truth, enabling smart segmentation, personalized communication, and automated marketing journeys. Hotels use it to boost guest retention, increase direct bookings, and reduce reliance on third-party platforms—securely and at scale.
Recommended by 44 hoteliers
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All Hotel CRM & Email Marketing Products10 Alternatives & Competitors to TrustYou
#1
Bookboost AB
CRM para hotéis e marketing por e-mail
98
HT Score
With Bookboost, say goodbye to long hours creating marketing campaigns or guest journeys.
Designed specifically for hospitality, Bookboost's CRM helps hospitality brands manage guest communication and deliver more effective marketing campaigns.
The platform consolidates data from different sources, allowing hoteliers to extract insights and use them to create a more personalised guest experience, driving customer lifetime value (CLTV) and loyalty.
Create personalised guest journeys for your hotel; segment your guests in the way you want them; send SMS, WhatsApp and Email for 9x times more conversions, and more.
Reviewers say compared to TrustYou, Bookboost AB is
- More features
- Better for: Branded Hotels, City Center Hotels, Limited Service & Budget Hotels, Resorts, RV Parks & Campgrounds
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Luxury Hotels, Other, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
co founder
#2
Hapi
CRM para hotéis e marketing por e-mail
31
HT Score
O Salesforce com Hapi Connect permite que você pegue os dados armazenados em seu PMS e os exponha ao Salesforce, o software de CRM líder mundial. Construído como uma coleção de componentes do Lightning, o Hapi Connect for Salesforce oferece a flexibilidade de gerenciar uma variedade de casos de uso para recursos B2B e B2C relacionados à hospitalidade, incluindo uma visão de 360 graus do hóspede, relatórios e painéis sobre dados de estadia e consumo do hóspede, e campanhas de marketing digital. Para redes hoteleiras e empresas de administração hoteleira que centralizam vendas e operações no Salesforce, o Hapi Connect possibilita enriquecer seus registros de clientes e contas com dados reais de receita do hotel de uma ampla variedade de sistemas de gerenciamento de propriedades, incluindo Oracle Opera PMS e Infor HMS.
Reviewers say compared to TrustYou, Hapi is
- More features
- Better for: Branded Hotels, City Center Hotels, Limited Service & Budget Hotels, Resorts
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Casinos, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Luxury Hotels, Motels, Other, RV Parks & Campgrounds, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
SVP Innovation, Digital Transformation and Strategy
Senior Director - Guest Facing Applications
#3
Akia
Hotel CRM & Email Marketing
Introducing the Akia Marketing Suite: a comprehensive platform that seamlessly integrates email and SMS marketing with your property's management system, empowering you to connect with guests like never before. Designed for busy hospitality teams, this all-in-one solution simplifies guest communication and fosters loyalty, encouraging direct bookings.
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#4
Smart Host GmbH
CRM para hotéis e marketing por e-mail
99
HT Score
Mit der Smart Host CRM Software máquina Sie Ihre Gastdaten zu Gold! Gemeinsam sorgen wir dafür, dass aus Ihren Erstbesuchern leale und umsatzstarke Stammgäste werden. Smart Host ist Ihre Lösung für professionelles Gästemanagement und personalisierte Kommunikation. Bleiben Sie nicht auf den wertvollen Gästedaten sitzen, die Sie bereits in Ihrem PMS haben. Nutzen Sie Ihre Daten, um die Qualität Ihrer Kommunikation zu verbessern und Ihren Gästen ein einmaliges Urlaubserlebnis zu bieten. Com o Smart Host Produkten ist genau dies möglich. Wir bieten Ihnen zwei Module die gemeinsam ou einzeln genutzt werden können. Smart Host CRM é uma ferramenta para otimizar Gäste- und Kampagnenmanagement und Smart Host CONNECT ist unsere Lösung for automatisiertes Angebotsmanagement für individuelle, professionelle Angebotserstellung in weniger als einer Minute.
Reviewers say compared to TrustYou, Smart Host GmbH is
- Better at support
- More features
- Better for: Branded Hotels
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#5
Profitroom
CRM para hotéis e marketing por e-mail
99
HT Score
Construímos um sistema de automação de marketing com funcionalidades exclusivas de CRM que lhe dão acesso a poderosos insights baseados em dados para gerar receita, aumentar o envolvimento dos hóspedes, nutrir relações de longo prazo e apoiar sua estratégia de reserva direta. Essa ferramenta fácil de usar permite que você mantenha contato com os hóspedes sem esforço, segmentando e automatizando ofertas e conteúdos relevantes.
Reviewers say compared to TrustYou, Profitroom is
- More features
- Better for: Branded Hotels, City Center Hotels, Limited Service & Budget Hotels, Resorts
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Casinos, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Luxury Hotels, Motels, Other, RV Parks & Campgrounds, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
#6
Reguest
CRM para hotéis e marketing por e-mail
84
HT Score
Re:Guest is the most advanced hotel CRM on the market, with an intelligent communication system for sales and marketing at every stage of the guest journey. The CRM is based on Re:Guest Intelligence, the artificial intelligence tailored for the hotel industry, available 24/7 in all areas – for text creation, translation and answering guests’ questions automatically. It also allows you to collect, store and use guest data for personalized offers, upselling actions and effective communication, including tailored newsletters sent at the right time and through the right channel, from e-mail to WhatsApp.
Reviewers say compared to TrustYou, Reguest is
- Better at support
- More features
- Better for: Branded Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Extended Stay & Serviced Apartments, Luxury Hotels, Other
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#7
dailypoint™
CRM para hotéis e marketing por e-mail
100
HT Score
O dailypoint™ é a solução líder em Gerenciamento de Dados e CRM para hotéis individuais e grupos de hotéis. O dailypoint™ coleta dados de todas as fontes relevantes, como PMS, POS, site, boletim informativo ou Wi-Fi e cria um perfil de hóspede central e consolidado - que é o coração do seu negócio! Processos de limpeza integrados e inteligência artificial especial (IA) são usados para gerar um amplo conhecimento adicional dos hóspedes. O dailypoint™ consiste em 16 módulos e é complementado pelo dailypoint™ Marketplace com quase 200 parceiros de soluções. Isso permite que o dailypoint™ não seja usado apenas para marketing mensurável (CRM) e vendas diretas ideais, mas também cobre toda a jornada do cliente e, portanto, oferece suporte a todos os departamentos de um hotel. dailypoint™ é o #realCRM para gerenciar dados de convidados em um perfil central. Aplicativos incluídos: - Lavanderia de dados - Mecanismo de perfil - Gerenciador de reservas - Gerenciador de campanhas (CRM) - Site Connect - Painel de privacidade (manuseio de GDPR) - Sistema de vouchers - Programa de fidelidade - Gerenciamento de reputação online (ORM) - Smart WiFi - Calendário de eventos - Informações sobre convidados Sistema - Business Intelligence (relatórios) - Vendas básicas - Listas inteligentes - API
Reviewers say compared to TrustYou, dailypoint™ is
- More features
- Better for: RV Parks & Campgrounds
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
#8
Cendyn
CRM para hotéis e marketing por e-mail
0
HT Score
Cendyn CRM unifies guest data from every touchpoint into a single, accurate profile, giving hotels a complete view of each guest. With built-in automation, segmentation, and 200+ hospitality-focused integrations, it empowers hotels to streamline communications and personalize the guest journey at every stage, fostering long-term loyalty and maximizing direct revenue. Real-time analytics and AI-powered insights make it easy to understand guest behavior, optimize campaigns, and strengthen guest relationships at scale.
Reviewers say compared to TrustYou, Cendyn is
- More features
- Better for: Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other
RECENT HOTELIER RECOMMENDATIONS
#9
Thynk
CRM para hotéis e marketing por e-mail
82
HT Score
Thynk’s Hospitality Commercial Platform, powered by Salesforce, empowers hoteliers to boost direct sales and increase operational capability while enhancing the customer experience at scale. By seamlessly integrating customer data from different systems and properties, Thynk provides strategic, actionable insights and drives personalization at every step of the customer journey, ensuring consistency and efficiency across all touch points.
With its customizable features, multi-property management, multi-currency support, and multi-PMS integration ability, Thynk allows you to automate workflows and manage everything easily from a user-friendly platform.
Reviewers say compared to TrustYou, Thynk is
- Better for: RV Parks & Campgrounds, Vacation Rentals & Villas
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Less features
- Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts
RECENT HOTELIER RECOMMENDATIONS
#10
Amadeus
CRM para hotéis e marketing por e-mail
0
HT Score
A competição pelos hóspedes do hotel é mais intensa do que nunca. Entender quem são seus hóspedes e clientes em potencial e personalizar suas comunicações com eles melhora drasticamente sua capacidade de fidelizar e gerar negócios repetidos – e superar seus concorrentes. O Guest Management Solutions (GMS) da Amadeus é mais do que apenas uma ferramenta de gerenciamento de relacionamento com o cliente (CRM), oferece um conjunto abrangente de ferramentas de automação de marketing para envolver os hóspedes do hotel e gerar receita incremental. Direcione os hóspedes com a mensagem certa no momento certo, mesmo que seus comportamentos mudem, e personalize perfeitamente seu alcance antes, durante e depois da estadia. Maximize o valor dos dados de seus hóspedes para aumentar continuamente a receita e o engajamento do seu hotel.
Reviewers say compared to TrustYou, Amadeus is
- More features
- Better for: Hostels, RV Parks & Campgrounds
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
Director of Marketing in Sunnyvale (United States)
Marketing & Social Media Manager in Auburn (United States)
O que os hoteleiros do United States estão verificando
Com o apoio de mais de 60.000 avaliações verificadas de softwares de hotéis
Junior System Administrator