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Review of HiJiffy

8
Guest Communication Made Simple
Marketing Manager from 200 to 499 room Boutiques in Alcantarilha (Portugal)
Verified
2 days ago
Products Reviewed
Guest Messaging Software
What do you like most?
HiJiffy centralizes guest interactions across multiple platforms; website, WhatsApp, Facebook Messenger, Instagram, SMS, and even OTAs like Booking.com and Expedia. This ensures guests can reach the resort through their preferred channel, enhancing accessibility and convenience .
What do you dislike or think could be improved?
While we're not currently aware of other services from the competition, our experience with the HiJiffy chatbot has shown several strengths. It offers a well-integrated solution for guest communication, with omnichannel support and 24/7 availability. However, one area where it could improve is its machine learning capabilities. Enhancing its ability to learn from guest interactions and adapt responses more intelligently would make it even more effective and personalized.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
3.0/5
ROI
4.0/5
Implementation
5.0/5

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