Review of Smartness

10
Easy life, great results!
General Manager from 25-49 room Hostels in Agerola (Italy)
Verified
4 days ago
What do you like most?
I’ve been using Smartness for several months now, and it has truly transformed the way we manage revenue in our hotel. The platform is intuitive, easy to navigate, and tailored perfectly to the needs of hoteliers. The dynamic pricing engine is particularly impressive — it automatically adjusts rates based on demand, market trends, and competitor activity. Since adopting Smartness, we’ve seen a clear improvement in both RevPAR and overall profitability. The reporting and analytics features are also excellent, providing actionable insights that help us make well-informed decisions quickly and confidently. Another strong point is the customer support: the Smartness team is responsive, professional, and genuinely committed to our success. Onboarding was smooth, and whenever we’ve had questions, their assistance has been fast and effective. Overall, Smartness has become an indispensable tool in our daily operations. It saves us valuable time, optimizes our pricing strategy, and maximizes revenue. I would highly recommend Smartness to any hotel aiming to stay competitive and achieve consistent growth.
What do you dislike or think could be improved?
The only thing that was to improve was the layout but they did that already! Everything works well now.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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