Smartpricing

4.8 (162 REVIEWS)

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85 out of 100
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Smartpricing

4.8 (162 REVIEWS)

Ranked 7 (out of 65) in Revenue Management Systems

Finds the best rates for your accommodation. 24/7

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Bell avatar Bell - AI powered product analyst

I analyzed all of Smartpricing’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like that Smartpricing allows them to efficiently manage pricing strategies, significantly increase revenue, and save time on daily operations. The software's dynamic pricing adjusts based on market conditions, occupancy, and competitor analysis, maximizing both high and low season income. Despite being technically complex, once set up, the system requires minimal daily intervention, allowing hoteliers to focus on enhancing guests' experiences. Some users noted the need for improved mobile functionality, enhanced competitor analysis, and more intuitive manual adjustments.

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Support

World-class

26 reviews mentions in "Support""

23 positive

3 negative

Hoteliers often praise the Smartpricing team for their excellent customer support. They highlight the team's professionalism and responsiveness, noting that assistance is readily available and issues are resolved promptly. Users appreciate the knowledgeable and effective support staff who provide valuable advice and guidance, ensuring a smooth onboarding process. Additionally, the availability of helpful resources such as FAQs and tutorials is commended, making it easier for new users to navigate the software. However, some users express a desire for more personal assistance, such as video calls with consultants to discuss sales progress, indicating an area for improvement in support services.

Gerete hotelero

4 months ago

Verified

... The contract is a scam, you pay monthly, like any service that you pay monthly, however Smartpricing has a 13-month contract, and if you don't pay for a month, the contract continues, meaning they ...

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responsabile hotel

4 months ago

Verified

... I appreciated the operator's availability, as he explained ways to facilitate the insertion of prices by providing faster and more intuitive solutions ...

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General Manager

5 months ago

Verified

... Smartpricing team was really efficient to allow us to use the tool very quickly and once we managed the kind of strategy and followed the revenue trend, we reached the first goal of improvement of ...

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General manager

6 months ago

Verified

... Interaction with the agent was clear and effective, her suggestions are appreciated, we will be able to implement our effectiveness. ...

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Entrepreneur

6 months ago

Verified

... Terrific customer service ...

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Proprietario

7 months ago

Verified

... Very good and responsive assistance. Very valuable tool, easy to understand and clear on the display. Very useful tool to improve sales. ...

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owner

7 months ago

Verified

... Very brilliant in identifying prices, but above all, great support from the consultants, very competent and patient even with people not accustomed to these tools ...

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Owner of B&B

8 months ago

Verified

... Nothing at the moment. In fact, they are always the ones who contact me with news and improvements. For example, now there is also the 'LAB' which I will use to further improve the performance of my small business. Excellent service and always looking ...

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Einzelkaufmann

8 months ago

Verified

... The friendliness and helpfulness of the Smartpricing employees. The Smartpricing portal is very clear and easy to use. Quick response to questions. ...

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Titolare

8 months ago

Verified

... It would be useful to be able to have a basis of reasoning for the following year's prices to best plan future strategies. ...

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Entrepeneur

8 months ago

Verified

... The revenue managment system is sensitive to the market fluctuations and helps to set the correct price for each day. It needs some time to set it at the beginning but then it works almost ...

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Proprietario hotel

8 months ago

Verified

... The simplicity and usefulness of not having to think about price management , the staff i very helpful and very professional. ...

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Guest Relations

8 months ago

Verified

... Events are taken into account immediately, no need to research them ourselves. The rate is calculated automatically, so you can save time on calculations. I only need to review the prices before ...

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Receptionist

9 months ago

Verified

... The results we have achieved in terms of revenue since we have been using it. We really like the professionalism with which they work and the skill in providing assistance and support. ...

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Receptionist

9 months ago

Verified

... Nothing to add about it. I find that the Smartpricing team is always ready to update us on the news, if something happens! ...

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Office manager

9 months ago

Verified

... A perfect tool for refining pricing management, as well as guaranteeing a very useful window that is always open on the dynamics of the local extra-hotel market. The contacts are always super ...

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proprietario

9 months ago

Verified

... Valid and convenient system for analyzing and managing the rates of my structure, assistance always active and attentive to requests. Convenient to use, easy and gives immediate results. ...

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CEO

10 months ago

Verified

... Awsome team @ Smartpricing, excellent response time and support, great UI and UX, really powerfulAPI, results do matter due to market relevant pricing strategy. ...

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Titolare

10 months ago

Verified

... Personal assistance must absolutely be integrated. They do not include any video calls with a consultant to be able to see the sales progress together. It feels quite abandoned. There no longer ...

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Engineer

10 months ago

Verified

... The initial assistance and during use were very good and professional. Interesting and useful analyzes to optimize configurations. ...

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Socia proprietaria

10 months ago

Verified

... Friendliness, empathy, listening skills ...

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CEO

10 months ago

Verified

... The software understand what you need at the best!And also the company is very responsive and give me a lot of advice ...

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Owner

10 months ago

Verified

... Great Revenue Management System, better people work for it! ...

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manager

10 months ago

Verified

... Automatic price calculation; sales strategy setting; sales report; comparison with competitors; perfect customer service. That are a part of the things that you can do with this software: seeing is ...

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Revenue Manager

10 months ago

Verified

... Finding Smartprcing was the best solution to stop worrying about having to constantly review the prices of our vacation rental properties. The team accompanies you at all times, even if it is not ...

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Inhaber

11 months ago

Verified

... Professional contact, easy to set up. ...

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Manager

11 months ago

Verified

... Unfortunately, you have no insight into when the rates were last changed or sent to the PMS or other providers. Some kind of LOG would be great. ...

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Titolare

11 months ago

Verified

... Easy usability and always effective and punctual assistance. The possibility of increasing turnover based on accurate market analyses. I also appreciate that the company is young and open to ...

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Booking Office

11 months ago

Verified

... The thing I like most is the possibility of being able to independently intervene on the strategy, while always being able to count on valid, precise and punctual assistance. ...

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Ferienwohnung Brunow

11 months ago

Verified

... I like the uncomplicated application and the very, very nice and competent advice. You still feel valued as a customer. ...

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Revenue Manager

12 months ago

Verified

... The possibility of modifying the rates as I prefer, always keeping an eye on the rate proposed by the algorithm and the possibility of modifying the strategies to adapt the platform to my structure. ...

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Proprietario

12 months ago

Verified

... It would be nice if Smartpricing could also manage minimum stays, leaving a minimum stay period of three months from now and as the period approaches and also depending on bookings, it could shorten ...

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Dott.

12 months ago

Verified

... The certainty of having a price list that is always moving to maximize revenue. Furthermore, it relieves you of the task of analyzing prices, understanding if they are correct, etc. The software must ...

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Proprietario

13 months ago

Verified

... I love how Smartpricing simplifies my work routine, allowing me to focus on other aspects of management. Furthermore, the presence of Sabrina, the country revenue manager, was fundamental: her ...

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Automation

Effortless

17 reviews mentions in "Automation""

14 positive

3 negative

Hoteliers often highlight the automation features of Smartpricing's Revenue Management System for its ability to streamline tasks and optimize processes autonomously. The platform effectively manages dynamic pricing, adapting rates based on factors such as occupancy, events, and reservation timings, which significantly reduces the need for constant manual oversight. Users appreciate the automatic adjustments that not only save time but also potentially lead to increased profitability. However, there are suggestions for further enhancements in automation, such as including detailed logs for pricing changes and a more personalized approach to initial setup. Overall, automation within Smartpricing is recognized for enhancing workflow efficiency by minimizing manual intervention and errors.

Gerete hotelero

4 months ago

Verified

... Automatic and intelligent price management, after configuring it in theory everything is automatic based on occupancy, events, dates, reservation distance, etc. ...

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responsabile hotel

4 months ago

Verified

... At the moment nothing to report. I would like to possibly in the future, better understand how to set up strategies differentiating them by product and not necessarily tie the whole structure to the ...

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FO Manager

4 months ago

Verified

... Actually, this platform is constantly proposing improvements and gives the feeling of anticipating possible proposals. I have no particular suggestions at this time. ...

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General Manager

5 months ago

Verified

... Smartpricing team was really efficient to allow us to use the tool very quickly and once we managed the kind of strategy and followed the revenue trend, we reached the first goal of improvement of ...

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General manager

6 months ago

Verified

... Possibility of a more detailed market analysis by room type, possibility of a strategy that takes into account the market analysis by type, occupancy rates and market trends. ...

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owner

7 months ago

Verified

... It doesn't work alone. I think it needs to be personalized more at the beginning in correctly identifying the starting price which is fundamental. At the same time, an employment/turnover objective should be agreed upon, and the system ...

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Owner of B&B

8 months ago

Verified

... I love it because since I manage my property alone (from breakfast, to cleaning, check-in, check-out, accounting, etc.) I don't have much time to manage and check prices on a daily basis. smartpricing ...

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CEO

8 months ago

Verified

... Overall, we are very happy with the service. I can't think of much that could be improved. Perhaps you could make more settings on the phone to work even faster and more efficiently. ...

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Guest Relations

8 months ago

Verified

... Events are taken into account immediately, no need to research them ourselves. The rate is calculated automatically, so you can save time on calculations. I only need to review the prices before ...

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Owner

9 months ago

Verified

... Time saving: Smartpricing helps me optimize my times and sales strategy. Very simple intervention and excellent support. ...

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proprietario

9 months ago

Verified

... Perhaps the possibility of scheduling calls scheduled in advance to better analyze the strategies and performance of the structure, especially a little in advance ...

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CEO

10 months ago

Verified

... Awsome team @ Smartpricing, excellent response time and support, great UI and UX, really powerfulAPI, results do matter due to market relevant pricing strategy. ...

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Titolare

10 months ago

Verified

... Perfect and reliable software for those who prefer an automatic system and have no interest in reading and interpreting data, there is everything to be able to act independently: modification of ...

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manager

10 months ago

Verified

... Minimum stay automations, only this thing is to improve: highly recommended, a software that save your time and improve your business. ...

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Revenue Manager

10 months ago

Verified

... Finding Smartprcing was the best solution to stop worrying about having to constantly review the prices of our vacation rental properties. The team accompanies you at all times, even if it is not ...

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Revenue Manager

10 months ago

Verified

... Effective price management - customization - details ...

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Manager

11 months ago

Verified

... Unfortunately, you have no insight into when the rates were last changed or sent to the PMS or other providers. Some kind of LOG would be great. ...

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Titolare

11 months ago

Verified

... I would like to see the part relating to forecasting analysis of its structure and performance in general strengthened. I would also like to have a single tool that combines management, channel manager and dynamic ...

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Revenue Manager

12 months ago

Verified

... The possibility of modifying the rates as I prefer, always keeping an eye on the rate proposed by the algorithm and the possibility of modifying the strategies to adapt the platform to my structure. ...

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Proprietario

12 months ago

Verified

... With Smartpricing I solved the problem of what price to include in my price list, the management system takes care of it, also resulting in more profits than the prices I entered manually and leaving ...

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Dott.

12 months ago

Verified

... The certainty of having a price list that is always moving to maximize revenue. Furthermore, it relieves you of the task of analyzing prices, understanding if they are correct, etc. The software must ...

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Proprietario

13 months ago

Verified

... As for Smartpaying, despite having sponsored it, both via links with an automatic message and with qr-codes scattered around the apartment, at the moment I have not yet received the hoped-for ...

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Integrations

Seamless

3 reviews mentions in "Integrations""

2 positive

1 negative

Hoteliers often mention the integrations of Smartpricing’s Revenue Management Systems as a meaningful factor in their reviews. Users appreciate the ability to integrate with various essential systems, such as Property Management Systems (PMS) and Customer Relationship Management (CRM) tools, which enhances the operational efficiency of the platform. The range of integrations is seen as robust, allowing for better connectivity and synchronization across different platforms. However, some users note that setting up these integrations can occasionally pose challenges, requiring improvements in the simplicity and customizability of setup processes. Despite these challenges, once established, the integrations are generally reliable, working consistently without major syncing issues. This ability to create a more interconnected management environment is considered a valuable aspect of Smartpricing, contributing to its positive reception among hoteliers.

Entrepreneur

6 months ago

Verified

... Dive deeping the LAB session Moreover, the user interface could be more intuitive, there are so many features to discover. ...

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Booking Manager

8 months ago

Verified

... We have been collaborating with Smartpricing for 2 years and we are very satisfied. We have multiple facilities on Lake Garda and we use the platform for all of them. This Revenue Management Systems is very intuitive, fast and functional. We are performing better and better every year, increasing employment in the low season and maximizing revenue during the high season. Implementations are continuous ...

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CEO

10 months ago

Verified

... Integration of other tourist attractions into the AI based pricing process, e.g. cable cars, water resorts to support dynamic pricing in a more holistic scenario ...

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Owner

10 months ago

Verified

... Nothing specific to point out to make their service more efficient. The only thing I would perhaps improve is smartphone use for Android devices ...

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titolare

11 months ago

Verified

... I like the time savings in comparing prices with other properties. I feel comfortable not to exaggerate in increasing prices and actually the proceeds are higher than they would have been with a ...

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Inhaber

11 months ago

Verified

... Punctuality and transparent service. Pleasant contact. I was particularly impressed by the use of standard and the latest tools and communication options (Google Meets, etc.). ...

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Titolare

11 months ago

Verified

... I would like to see the part relating to forecasting analysis of its structure and performance in general strengthened. I would also like to have a single tool that combines management, channel manager and dynamic price list in an integrated ...

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Ferienwohnung Brunow

11 months ago

Verified

... Actually I have nothing to complain about. Perhaps there is still the opportunity to have a little more influence or to make a price calculation for different portals. Depending on how strong the ...

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Dott.

12 months ago

Verified

... The competitor analysis can be improved which is not perfect now (even if in beta version, obviously); the web interface, the speed of processing the prices of the applied strategies. ...

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Proprietario

13 months ago

Verified

... As for Smartpaying, despite having sponsored it, both via links with an automatic message and with qr-codes scattered around the apartment, at the moment I have not yet received the hoped-for ...

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Value

Outstanding

34 reviews mentions in "Value""

33 positive

1 negative

Hoteliers often highlight the value aspect of Smartpricing’s Revenue Management Systems positively. They note the system's ability to increase profits by automating and optimizing pricing strategies, which effectively frees up their time for other tasks. Users appreciate the clear, time-saving price calculation and the strategic insights provided, such as market analyses and dynamic pricing adjustments. They also value the platform’s support in managing occupancy rates while offering competitive prices compared to manual methods. Despite these benefits, some users express concerns over the pricing model, particularly the 13-month contract, which can lead to unexpected charges. Overall, users find that Smartpricing provides significant value in enhancing revenue without requiring constant manual adjustments.

Wohnungsverwalter

4 months ago

Verified

... Clear, time-saving price calculation ...

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Gerete hotelero

4 months ago

Verified

... The contract is a scam, you pay monthly, like any service that you pay monthly, however Smartpricing has a 13-month contract, and if you don't pay for a month, the contract continues, meaning they ...

See full review

responsabile hotel

4 months ago

Verified

... Webinar on basic pricing of starting strategy ...

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General Manager

5 months ago

Verified

... Smartpricing team was really efficient to allow us to use the tool very quickly and once we managed the kind of strategy and followed the revenue trend, we reached the first goal of improvement of ...

See full review

General manager

6 months ago

Verified

... Implementations ...

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owner

7 months ago

Verified

... It doesn't work alone. I think it needs to be personalized more at the beginning in correctly identifying the starting price which is fundamental. At the same time, an employment/turnover objective ...

See full review

Owner of B&B

8 months ago

Verified

... I love it because since I manage my property alone (from breakfast, to cleaning, check-in, check-out, accounting, etc.) I don't have much time to manage and check prices on a daily basis. smartpricing does it all for me, taking into consideration many values ​​that perhaps I wouldn't even know (market ...

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Owner

8 months ago

Verified

... Easy of use, the intuitiveness and above all the results. After 6 months of use I can say that I am really satisfied. ...

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Titolare

8 months ago

Verified

... Simplicity of the program and immediate vision of the results, prices and strategies as well as turnover period by period month by month. ...

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Booking Manager

8 months ago

Verified

... We have been collaborating with Smartpricing for 2 years and we are very satisfied. We have multiple facilities on Lake Garda and we use the platform for all of them. This Revenue Management Systems is very intuitive, fast and functional. We are performing better and better every year, increasing ...

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Proprietario hotel

8 months ago

Verified

... Great and useful. ...

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CEO

8 months ago

Verified

... Thanks to Smartpricing, we have managed to improve our occupancy and always be able to offer our guests the best price. I can only recommend this tool to everyone. THANK YOU! ...

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Guest Relations

8 months ago

Verified

... Time-saving pricing system ...

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Receptionist

9 months ago

Verified

... The results we have achieved in terms of revenue since we have been using it. We really like the professionalism with which they work and the skill in providing assistance and support. ...

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Receptionist

9 months ago

Verified

... #Pricing We like to exploit the dynamism and all the potential that Smartpricing offers! #strategy Since working with Smartpricing, we have noticed an increase in bookings ...

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Office manager

9 months ago