Review of WebRezPro

10
Great customer support and great user interface
Owner from 10 to 24 room Bed & Breakfast & Inns in Otego (United States of America)
Verified
5 days ago
What do you like most?
WebRezPro is great software and I tell everyone I can! Their customer service, training, and support is top notch. The system is very user friendly and intuitive. Running my Inn is so much easier with this system...I don't know how I could do it without WebRezPro. Highly recommend to anyone in the lodging industry. Starting with the training we received during our on-boarding period, to continued usage of the program, I am continuously appreciative and impressed at how robust the system is an how knowledgeable the support team is. Sometimes the support I need is as simple as looking it up in their online user manual. Other times I need to call and speak with a support team member. When that happens, the person is always friendly, patient, and will go above and beyond to make sure that I am satisfied with the solution and that the system is doing what I need it to do. I look forward to continuing to work with WebRezPro as my property grows.
What do you dislike or think could be improved?
I can't think of anything right now that I would want improved. I appreciate that they are continuously doing updates and upgrades to make it better.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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