Review of WebRezPro

10
Great customer support and great user interface
Owner from 10 to 24 room Bed & Breakfast & Inns in Otego (United States of America)
Verified
1 months ago
What do you like most?
WebRezPro is great software and I tell everyone I can! Their customer service, training, and support is top notch. The system is very user friendly and intuitive. Running my Inn is so much easier with this system...I don't know how I could do it without WebRezPro. Highly recommend to anyone in the lodging industry. Starting with the training we received during our on-boarding period, to continued usage of the program, I am continuously appreciative and impressed at how robust the system is an how knowledgeable the support team is. Sometimes the support I need is as simple as looking it up in their online user manual. Other times I need to call and speak with a support team member. When that happens, the person is always friendly, patient, and will go above and beyond to make sure that I am satisfied with the solution and that the system is doing what I need it to do. I look forward to continuing to work with WebRezPro as my property grows.
What do you dislike or think could be improved?
I can't think of anything right now that I would want improved. I appreciate that they are continuously doing updates and upgrades to make it better.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Sarah D. from WebRezPro replied
Thank you so much for this incredible review! We’re thrilled to hear how much WebRezPro has supported your operations and that our training and support team have made such a positive impact. Your kind words mean a lot to us, and we truly appreciate your recommendation. We’re glad the system continues to meet your needs, and we look forward to supporting you as your property grows!

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