WebRezPro

Ranked 7 (out of 184) in Property Management Systems

Property Management Systems

WebRezPro™ is a powerful, cloud-based property management system designed for properties of all ty...

Ratings Snapshot

Certificate of Excellence
Read 119 reviews
94%
Recommend
HTR Score icon
HT SCORE
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #7 out of 184 in Property Management Systems

Ease of Use
4.6/5
ROI
4.6/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

WebRezPro’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutique 27 verified reviews
    99%
  • Resort 25 verified reviews
    93%
  • Motel 22 verified reviews
    95%
  • Bed & Breakfast 10 verified reviews
    91%
  • Vacation Rental 9 verified reviews
    89%
  • Hostel 4 verified reviews
    98%
  • Limited Service 3 verified reviews
    100%
  • Serviced Apartment 2 verified reviews
    100%
  • Budget 2 verified reviews
    80%
  • Villas 1 verified reviews
    100%
  • City Center 1 verified reviews
    100%

WebRezPro Overview

WebRezPro Overview

WebRezPro is a complete, automated and flexible cloud property management system designed to increase productivity and revenue for all types of accommodations. From reservation and inventory management to accounting and reporting, the full-featured yet easy-to-use solution modernizes and streamlines front desk and back office operations. WebRezPro provides lodging operators with an innovative, s...

About WebRezPro View website

Founded in 2003 | Headquarters in Calgary, AB, Canada | 29 employees

WebRezPro is a powerful, easy-to-use cloud property management system for all accommodation types and sizes. The fully integrated and automated system saves lod...

Other Products by WebRezPro

Integrates with

  • Reporting & Accounting Software
  • Distribution Channels
  • Booking Engine
Browse integrations (91 verified)

What customers love about WebRezPro

Like 94% recommend

General Manager / Owner from Boutique

WebRezPro is extremely simple to learn yet surprisingly powerful. Recently updated interface. The greatest feature of WebRezPro in my mind is its extensibility and WebRez is very good about adding new interfaces regula...

Owner from Boutique

The company has fantastic customer support and will work with you to customize the software to your needs. It integrates very well with the GDS and the engineers did a great job to create a seamless interface with our ho...

Managing Director from Boutique

We have used WebRezPro at two mid-sized boutique hotels (70 rooms and 62 rooms) for over a decade. WebRezPro has been extremely reliable in that time. It is versatile and can be adapted to any needs. It can scale as y...

Events and Catering Sales

Help is just a phone call away or you can contact them via email. They are very eager and helpful with things the system is capable of doing. No question is wrong or crazy, they really care that you find solutions or the...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

WebRezPro offers boutique hotels and smaller independent operators a wide array of intuitive features along with a robust marketplace of 3rd party integrations—all without breaking the bank. They’re a fantastic team with helpful customer service.

by Josh Binder (Nuvola) on February 25, 2021

See more answers (16)
Question:

What differentiates this product or service from the competition?

Answer:

WebRezPro differentiates themselves at their price point while still having the ability to provide high quality customer service. Mix that with an open API so that 3rd party hospitality technology companies can integrate, and hotels who use WebRezPro will be able to develop a valuable integrated tec...

by Josh Binder (Nuvola) on February 25, 2021

See more answers (16)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Understanding the different PMS’s that are out there and knowing what is most valuable, feature wise, is my biggest piece of advice for anyone reviewing a PMS like WebRezPro. It’s a highly competitive marketplace so do your due diligence and review as many as you can.

by Josh Binder (Nuvola) on February 25, 2021

See more answers (16)
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+ 14 recommend
Recommended by Show More (12)

Features

  • Spa & Wellness Module
  • Channel Manager
  • EPoS
  • Revenue management module
  • Integrated CRS
  • Payment processing
  • Booking engine
  • Calendar view
  • Reservation management
  • Ancillary revenue tracking
  • Custom rates
  • RevPaR & ADR Reports
  • Housekeeping module
  • Direct billing
  • Group functionality
  • Online 24/7 support
  • Automated night audit
  • E-training
  • Mobile App
  • Centralized user & role management
  • On premise
  • Cloud based
  • Multi-currency
  • Multi-lingual
  • Gift Vouchers
  • Guest CRM
  • Guest profiles
  • Mobile access on any device
  • Native Email Marketing
  • Digital Registration
  • Integrated ID & Passport Scanner
  • Mobile Device Notes & Tasks (Voice-to-Text)
  • Guest Communication (SMS Messaging)
  • Integrated Payment Terminal & Card Reader

Want to go behind the scenes and see how WebRezPro works?

Clients & references

References & testimonials

Testimonial avatar
WRP is intuitive and easy to use. It meets all of our needs and has many great features that we regularly take advantage of. The customer service we receive is absolutely stellar!
Emily Cesca General Manager at the Shadowcliff Mountain Lodge
Testimonial avatar
This is, hands down, the easiest PMS system we've ever used. During implementation, our staff became comfortable with it almost immediately. It also significantly reduced training time for new hires b...
Lucy Clark Director of Development at the Riversage Billings Inn

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Canada
  • Turks and Caicos Islands
  • Mexico
  • Cayman Islands
  • Tanzania
  • Barbados
  • United Kingdom

119 Verified WebRezPro Reviews

Likelihood to Recommend
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October 25, 2021

WebRezPro Review: Simply the Best

Director of Revenue from Resort in The Bight Settlement (Turks and Caicos Islands)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

The simplicity of the system, it's user friendly and doesn't cost thousands of dollars to use. It also has numerous features included or at a small fee that the other PMS systems charge huge amounts to ...

What do you dislike or think could be improved?

Travel agency commission tracking is not active, although you can run travel agency commission, there is no way to track that the commission has been paid within WRP.

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

October 13, 2021

WebRezPro Review: Good service for the price but has some issues.

owner/operator from Vacation Rental in Port Renfrew (Canada)

Recommend 6/10
Full blue star
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Full blue star
Empty blue star

What do you like most?

I enjoy the simplicity of webrezpro. I use it to manage multiple vacation properties and the channel integration, reservation system, and template setups are very easy and intuitive.

What do you dislike or think could be improved?

There currently is no method of, or a plan to implement, generating annual statements for our owner clients. This is frustrating as it should be easy to implement and is a huge time suck for me and my bi...

Customer Support
3
Ease of Use
5
Value for money
4
Implementation
4

October 12, 2021

WebRezPro Review: Amazing PMS

General Manager from Boutique in San Juan (Puerto Rico)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

WebRezPro is all we will ever need to manage our property beautifully. It's robust, integrates smoothly with other related applications (like channel manager and CRM), it's super reasonably priced and the...

What do you dislike or think could be improved?

At this point I find no room for improvement whatsoever, we are sincerely happy with WebRezPro's excellent product and services.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 12, 2021

WebRezPro Review: Great company , great support staff

Owner/manager from Other in Tofino (Canada)

Recommend 9/10
Full blue star
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What do you like most?

Amazing support staff. Easy to use . Very functional booking system . Easy to train new workers . Very few program glitches .

What do you dislike or think could be improved?

Maybe more on line instruction . Would like a app for iPhone for WebRezPro when on the road travelling .

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

October 11, 2021

WebRezPro Review: Rhode Island Owner/GM Review of WebRezPro

Owner/GM from Boutique in Newport (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Customer service and ease of use. Mike and his team Patrick, Lesley, Vanessa and everyone else are amazing!

What do you dislike or think could be improved?

I would love if WebRezPro was integrated with Google Hotels. I truly think this would be beneficial for everyone.

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
4.5
arrow review On Oct 13, 2021 Sarah D. from WebRezPro replied:
 Thank you so much for updating your review! We are pleased to let you know that we do have an integr... 

October 07, 2021

WebRezPro Review: I've worked in hotels for 20+ years and WRP is very user friendly

General Manager from Limited Service in Gatlinburg (United States)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

I've worked in hotels for 20+ years and find WebRezPro to be a very user friendly PMS system. It works well with OTA interfaces. Patrick in support, is very knowledgeable and has been extremely helpful ...

What do you dislike or think could be improved?

The group functionality could be more user friendly, adding and dropping inventory, etc. But for small groups, it works.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)
$7/room/month - $10/room/month

Recent News & Content

Resources & reports

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Popular WebRezPro Integrations

View all (91 WebRezPro Integrations)