WebRezPro

Ranked 7 (out of 207) in Property Management Systems

Property Management Systems

WebRezPro™ is a powerful, cloud-based property management system designed for properties of all ty...

Ratings Snapshot

Certificate of Excellence
Read 148 reviews
94%
Recommend
HTR Score icon
HT SCORE
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #7 out of 207 in Property Management Systems

Ease of Use
4.6/5
ROI
4.6/5
Implementation
4.5/5
Customer Support
4.8/5
Verified Customer Support

WebRezPro has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Motels 32 verified reviews
    93%
  • Boutiques 31 verified reviews
    97%
  • Resorts 27 verified reviews
    93%
  • Vacation Rentals & Villas 12 verified reviews
    92%
  • Bed & Breakfast & Inns 11 verified reviews
    92%
  • Luxury Hotels 6 verified reviews
    98%
  • Limited Service & Budget Hotels 6 verified reviews
    87%
  • Hostels 4 verified reviews
    98%
  • Extended Stay & Serviced Apartments 3 verified reviews
    93%
  • City Center Hotels 1 verified reviews
    100%

WebRezPro Overview

WebRezPro Overview

WebRezPro is a complete, automated and flexible cloud property management system designed to increase productivity and revenue for all types of accommodations. From reservation and inventory management to accounting and reporting, the full-featured yet easy-to-use solution modernizes and streamlines front desk and back office operations. WebRezPro provides lodging operators with an innovative, s...

About WebRezPro View website

Founded in 2003 | Headquarters in Calgary, AB, Canada | 29 employees

WebRezPro is a powerful, easy-to-use cloud property management system for all accommodation types and sizes. The fully integrated and automated system saves lod...

Other Products by WebRezPro

Integrates with

  • Staff Collaboration Tools
  • Channel Managers
  • Booking Engine
Browse integrations (95 verified)

What customers love about WebRezPro

Like 94% recommend

General Manager / Owner from Luxury Hotels

WebRezPro is extremely simple to learn yet surprisingly powerful. Recently updated interface. The greatest feature of WebRezPro in my mind is its extensibility and WebRez is very good about adding new interfaces regula...

Owner from Motels

The company has fantastic customer support and will work with you to customize the software to your needs. It integrates very well with the GDS and the engineers did a great job to create a seamless interface with our ho...

Managing Director from Boutiques

We have used WebRezPro at two mid-sized boutique hotels (70 rooms and 62 rooms) for over a decade. WebRezPro has been extremely reliable in that time. It is versatile and can be adapted to any needs. It can scale as y...

General Manager from Bed & Breakfast & Inns

Easy to use. Keep record. Print Invoices. Add other sales items. Great booking and accounting tool.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

WebRezPro offers boutique hotels and smaller independent operators a wide array of intuitive features along with a robust marketplace of 3rd party integrations—all without breaking the bank. They’re a fantastic team with helpful customer service.

by Josh Binder (Nuvola) on February 25, 2021

See more answers (16)
Question:

What differentiates this product or service from the competition?

Answer:

WebRezPro differentiates themselves at their price point while still having the ability to provide high quality customer service. Mix that with an open API so that 3rd party hospitality technology companies can integrate, and hotels who use WebRezPro will be able to develop a valuable integrated tec...

by Josh Binder (Nuvola) on February 25, 2021

See more answers (16)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Understanding the different PMS’s that are out there and knowing what is most valuable, feature wise, is my biggest piece of advice for anyone reviewing a PMS like WebRezPro. It’s a highly competitive marketplace so do your due diligence and review as many as you can.

by Josh Binder (Nuvola) on February 25, 2021

See more answers (16)
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+ 14 recommend
Recommended by Show More (12)

Features

Accounting & Finance

4/5 features

Administration & Configuration

4/5 features

Marketing & Ecommerce

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Groups Management

4/5 features

Guest Experience

4/5 features

Housekeeping

4/5 features

Payments

4/5 features

Reservations Management

4/5 features

Revenue Management

4/5 features

Taxes & Compliance

4/5 features

Support & Training

4/5 features

Want to go behind the scenes and see how WebRezPro works?

Clients & references

References & testimonials

Testimonial avatar
WRP is intuitive and easy to use. It meets all of our needs and has many great features that we regularly take advantage of. The customer service we receive is absolutely stellar!
Emily Cesca General Manager at the Shadowcliff Mountain Lodge
Testimonial avatar
This is, hands down, the easiest PMS system we've ever used. During implementation, our staff became comfortable with it almost immediately. It also significantly reduced training time for new hires b...
Lucy Clark Director of Development at the Riversage Billings Inn

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Canada
  • Turks and Caicos Islands
  • Barbados
  • Anguilla
  • Mexico
  • Puerto Rico
  • Costa Rica
  • Cayman Islands

148 Verified WebRezPro Reviews

Likelihood to Recommend
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May 16, 2022

WebRezPro Review: Excellent Customer Service

Owner/Manager from Motels in Chewelah (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

We are very pleased with the responsiveness and helpfulness of the customer service process. Explanations are clear and easy to understand. Reps are pleasant/courteous and direct us to the right "depart...

What do you dislike or think could be improved?

The training was definitely overwhelming. The trainer spoke very fast and it was difficult to keep up with, however, she was incredibly kind and very knowledgeable.

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
3.5

May 13, 2022

WebRezPro Review: The support team is very efficient

Manager from Motels in Port-Cartier (Canada)

Recommend 10/10
Full blue star
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What do you like most?

Program is easy to work with and understand. Having access no matter where i am . And the ability to contact support very easly.

What do you dislike or think could be improved?

Haven't work with it long enough yet to see if something needs to be improved. But our program is in French and not all of it is in French.

Customer Support
5
Ease of Use
4.5
Value for money
4.5
Implementation
4.5

May 13, 2022

WebRezPro Review: Very responsive and reliable

Assistant General Manager from Boutiques in Seattle (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

I like the fact that every time that we bring a discrepancy or error, they help to fix it and get back to us in timely matter. Their answer it's always positive and help us to find a solution. I like tha...

What do you dislike or think could be improved?

To me the housekeeping options can be improve, and maintenance. If you add a room to maintenance availability, and at the expired date, it should send you a message or ask before it gets removed without...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

May 13, 2022

WebRezPro Review: Little unknown gem

IT from Other in Sept-Iles (Canada)

Recommend 10/10
Full blue star
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What do you like most?

- Speed and easyness of the software - The integrated booking engine - Support and training, the whole team is really performant and easy going - Multi format / responsive content to be able to use the...

What do you dislike or think could be improved?

- FRENCH support and training DEFINITLY - GUI can be more interesting (NEW UI is better but need a bit more lifting - still have some older UI sections) - Better dashboard with graphics and visuals - A...

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4

May 13, 2022

WebRezPro Review: Outstanding Customer Service

Office Manager from Motels in Narragansett (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

WebRezPro’s customer service is outstanding. I never have to worry about not knowing how to run a report or change a property setting because I can email or call them anytime and they get back to me so...

What do you dislike or think could be improved?

An improved mobile version would be nice since we only use iPads in our office. The buttons on the calendar are pretty small for taping with your finger.

Customer Support
4.5
Ease of Use
5
Value for money
5
Implementation
5

May 13, 2022

WebRezPro Review: Look no further, this is the best PMS you can get.

Marketing Director from Vacation Rentals & Villas in Grace Bay (Turks and Caicos Islands)

Recommend 9/10
Full blue star
Full blue star
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Full blue star
Half blue star

What do you like most?

All of the staff is very professional and patient. You always get your problem solved on the first call and they are there every step of the way.

What do you dislike or think could be improved?

I am told there may be a calendar view change, which we wish would not occur. We prefer the "non beta version".

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)
$7/room/month - $10/room/month

Recent News & Content

Recent press releases

Resources & reports

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Popular WebRezPro Integrations

View all (95 WebRezPro Integrations)