WebRezPro

Ranked 7th (out of 152) in Property Management Systems

Property Management Systems

WebRezPro™ is a powerful, cloud-based property management system designed for properties of all ty...

Ratings Snapshot

Certificate of Excellence
Read 108 reviews
94%
Recommend
HTR Score icon
HT SCORE
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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WebRezPro has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #7 out of 152 in Property Management Systems

Ease of Use
4.6/5
ROI
4.6/5
Implementation
4.6/5
Customer support
4.9/5
Verified Customer Support

WebRezPro’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutique 24 verified reviews
    99%
  • Resort 23 verified reviews
    93%
  • Motel 23 verified reviews
    95%
  • Bed & Breakfast 9 verified reviews
    90%
  • Vacation Rental 8 verified reviews
    93%
  • Hostel 4 verified reviews
    98%
  • Limited Service 2 verified reviews
    100%
  • Serviced Apartment 2 verified reviews
    100%
  • Budget 1 verified reviews
    80%
  • Villas 1 verified reviews
    100%
  • Extended Stay 1 verified reviews
    100%
  • City Center 1 verified reviews
    100%

WebRezPro Overview

WebRezPro Overview

WebRezPro is a complete, automated and flexible cloud property management system designed to increase productivity and revenue for all types of accommodations. From reservation and inventory management to accounting and reporting, the full-featured yet easy-to-use solution modernizes and streamlines front desk and back office operations. WebRezPro provides lodging operators with an innovative, s...

About WebRezPro View website

Founded in 2003 | Headquarters in Calgary, AB, Canada | 29 employees

WebRezPro is a powerful, easy-to-use cloud property management system for all accommodation types and sizes. The fully integrated and automated system saves lod...

Other Products by WebRezPro

Integrates with

  • Staff Collaboration Tools
  • Hotel CRM & Email Marketing
  • Channel Managers
Browse integrations (81 verified)

What customers love about WebRezPro

Like 94% recommend

General Manager / Owner from Boutique

WebRezPro is extremely simple to learn yet surprisingly powerful. Recently updated interface. The greatest feature of WebRezPro in my mind is its extensibility and WebRez is very good about adding new interfaces regula...

Owner from Boutique

The company has fantastic customer support and will work with you to customize the software to your needs. It integrates very well with the GDS and the engineers did a great job to create a seamless interface with our ho...

Managing Director from Boutique

We have used WebRezPro at two mid-sized boutique hotels (70 rooms and 62 rooms) for over a decade. WebRezPro has been extremely reliable in that time. It is versatile and can be adapted to any needs. It can scale as y...

Events and Catering Sales

Help is just a phone call away or you can contact them via email. They are very eager and helpful with things the system is capable of doing. No question is wrong or crazy, they really care that you find solutions or the...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

WebRezPro offers boutique hotels and smaller independent operators a wide array of intuitive features along with a robust marketplace of 3rd party integrations—all without breaking the bank. They’re a fantastic team with helpful customer service.

by Josh Binder (Nuvola) on February 25, 2021

See more answers (16)
Question:

What differentiates this product or service from the competition?

Answer:

WebRezPro differentiates themselves at their price point while still having the ability to provide high quality customer service. Mix that with an open API so that 3rd party hospitality technology companies can integrate, and hotels who use WebRezPro will be able to develop a valuable integrated tec...

by Josh Binder (Nuvola) on February 25, 2021

See more answers (16)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Understanding the different PMS’s that are out there and knowing what is most valuable, feature wise, is my biggest piece of advice for anyone reviewing a PMS like WebRezPro. It’s a highly competitive marketplace so do your due diligence and review as many as you can.

by Josh Binder (Nuvola) on February 25, 2021

See more answers (16)
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+ 14 recommend
Recommended by Show More (12)

Features

  • Spa & Wellness Module
  • Channel Manager
  • EPoS
  • Revenue management module
  • Integrated CRS
  • Payment processing
  • Booking engine
  • Calendar view
  • Reservation management
  • Ancillary revenue tracking
  • Custom rates
  • RevPaR & ADR Reports
  • Housekeeping module
  • Direct billing
  • Group functionality
  • Online 24/7 support
  • Automated night audit
  • E-training
  • Mobile App
  • Centralized user & role management
  • On premise
  • Cloud based
  • Multi-currency
  • Multi-lingual
  • Gift Vouchers
  • Guest CRM
  • Guest profiles
  • Mobile access on any device
  • Native Email Marketing
  • Digital Registration
  • Integrated ID & Passport Scanner
  • Mobile Device Notes & Tasks (Voice-to-Text)
  • Guest Communication (SMS Messaging)
  • Integrated Payment Terminal & Card Reader

Want to go behind the scenes and see how WebRezPro works?

Clients & references

References & testimonials

Testimonial avatar
WRP is intuitive and easy to use. It meets all of our needs and has many great features that we regularly take advantage of. The customer service we receive is absolutely stellar!
Emily Cesca General Manager at the Shadowcliff Mountain Lodge
Testimonial avatar
This is, hands down, the easiest PMS system we've ever used. During implementation, our staff became comfortable with it almost immediately. It also significantly reduced training time for new hires b...
Lucy Clark Director of Development at the Riversage Billings Inn

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Canada
  • Turks and Caicos Islands
  • Mexico
  • Cayman Islands
  • Tanzania
  • Barbados
  • United Kingdom

108 Verified WebRezPro Reviews

Likelihood to Recommend
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This vendor is 17% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Property Management Systems providers. It is advised that you ask for recent references before proceeding.

Dec 14, 2020

WebRezPro Review: WebrezPro is exactly what our 3 Hotels need to get the job Done!

Financial Controller from Boutique in Miami Beach (United States)

Recommend 10/10
Full blue star
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What do you like most?

One of the most important parts of WebrezPro for me is the Owner section in Accounting since all my hotels have individual owners. Another great thing is the Reports section, there are so good and elabor...

What do you dislike or think could be improved?

One of the things that I would love to be easier is the email templates. Another thing is to have a log on each reservation or a general log for cash transactions. Once a cash transaction is voided there...

Customer support
5
Ease of Use
5
Value for money
5
Implementation
4.5

Dec 10, 2020

WebRezPro Review: Best Choice WRP!

Assistant General Manager from City Center in Mackinac Island (United States)

Recommend 10/10
Full blue star
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What do you like most?

-Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hou...

What do you dislike or think could be improved?

There are various features that we would like to see added and have been throughout our experience with WRP. The main one we are still waiting for is to be able to book multiple room types on one rese...

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 09, 2020

WebRezPro Review: Lifesaver

Vice President from Resort in Hillman (United States)

Recommend 10/10
Full blue star
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Full blue star
Half blue star

What do you like most?

Our company was doing things "old school" for years, dealing with paper. This software sytem simplified our life. It is so easy to use and teach new staff.

What do you dislike or think could be improved?

reporting geared towards specific business, most businesses are unique. It would be nice to have a reporting system set up for our company based on our system.

Customer support
5
Ease of Use
4.5
Value for money
4.5
Implementation
5

Dec 08, 2020

WebRezPro Review: The best system out there..

mgmt from Hostel in Rossland (Canada)

Recommend 10/10
Full blue star
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What do you like most?

The ease of use is amazing. Everything is there at your finger tips.If you run into problems just one call and the friendly staff are there to talk you through any problems you might have A1 in my books...

What do you dislike or think could be improved?

I have not come across anything that needs to be improved as of yet, but if i do i'll let you know..

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 08, 2020

WebRezPro Review: Phenomenal customer service and first rate, easy to use system.

Owner / Operator from Boutique in Paducah (United States)

Recommend 10/10
Full blue star
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What do you like most?

Speed of response by representatives when I have a question / concern. System is easy to use and navigate. Very economical pricing structure.

What do you dislike or think could be improved?

I enjoy all aspects of the system but the report features could be restructured to be a bit more user friendly.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 08, 2020

WebRezPro Review: WebRezPro allows us to efficiently run our five properties all at once.

Director of Operations from Resort in Canmore (Canada)

Recommend 9/10
Full blue star
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What do you like most?

Easy to go between different properties Check ins and check outs is one click away Is easily connected to Whistle text message system

What do you dislike or think could be improved?

This is not an improvement but a possible addition. Allow housekeepers to change the room status from dirty to clean from their smartphone. This will then allow the supervisor or manager to know it is com...

Customer support
4
Ease of Use
5
Value for money
n/a
Implementation
5
arrow review On Jun 30, 2021 Sarah D. from WebRezPro replied:
 Thank you so much for the kind review. We wanted to let you know that we took your suggestion to hea... 

Pricing

Monthly subscription (/room/month)
$7/room/month - $10/room/month

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Popular WebRezPro Integrations

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