WebRezPro

4.6 (219 REVIEWS)

HTR Score icon
HT Score  
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Miguel, Marisa, Kevin + 27 more experts recommend WebRezPro

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Ranked 8 (out of 324) in Property Management Systems

WebRezPro™ is a powerful, cloud-based property management system designed for properties of all types and sizes. The fully integrated and automated solution saves lodging operators time and increases revenue by streamlining and modernizing daily operations.

Bell avatar Bell - AI powered product analyst

I analyzed all of WebRezPro’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like WebRezPro for its diverse and easy-to-use system that integrates with numerous third-party platforms, enhancing both revenue management and operational efficiency. Users highlight the platform's capability for custom features and robust reporting tools, despite some experiencing slower performance with additional modules. The software's continuous updates, training videos, and responsive customer service make it a preferred choice, though improvements are needed in user interface aesthetics, mobile accessibility, and specific functionalities like group bookings and activity management.

Partners say

Industry experts recommend WebRezPro for its versatile cloud-based capabilities, allowing hotel staff and management to operate from anywhere seamlessly. Notable features include extensive integration possibilities with over 125 partners, customizable tools for properties of any size, and specialized functions like group booking and advanced billing. The system's adaptability, ease of use, and consistent innovation make it particularly appealing for a wide range of accommodation types.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Miguel, Marisa, Kevin and 27 others

Read their recommendations

What Types of Hotels WebRezPro is Popular For

Size

35 | X-Small (1-9 room)

97 | Small (10-24 room)

70 | Mid-Sized (25-74 room)

35 | Large (75-199 room)

8 | X-Large (200+ room)

Country

137 | United States of America

85 | Canada

4 | Mexico

3 | Belize

2 | United Kingdom

2 | Turks and Caicos Islands

2 | Costa Rica

1 | Tanzania

1 | Cayman Islands

1 | Australia

1 | France

1 | India

1 | New Zealand

1 | Fiji

1 | Turkey

1 | Philippines

1 | Bahamas

Type

124 | Bed & Breakfast & Inns

94 | Resorts

85 | Boutiques

64 | Limited Service & Budget Hotels

51 | Motels

38 | City Center Hotels

38 | Luxury Hotels

27 | Airport/Conference Hotels

24 | Branded Hotels

23 | Vacation Rentals & Villas

14 | Extended Stay & Serviced Apartments

11 | RV Parks & Campgrounds

8 | Hostels

4 | Casinos

Region

226 | North America

7 | Central America

3 | Europe

3 | Oceania

2 | Asia Pacific

2 | South America

1 | Middle East

1 | Africa

Category

219 | Property Management Systems

165 | Hotel Management Software

What is WebRezPro?

Founded in 2003 | Headquarters in Calgary, AB, Canada | 29 employees
WebRezPro is a comprehensive, flexible cloud property management system designed to boost productivity and revenue for various types of accommodations. The platform offers seamless management of reservations, inventory, accounting, and reporting, streamlining both front desk and back office operations. With features like an integrated, commission-free online booking engine and robust connectivity with over 125 third-party platforms, it enhances both operational efficiency and revenue management. WebRezPro's adaptability is highlighted by its customizable tools and advanced functionalities, such as group booking and extensive billing options. Designed to be user-friendly, the system is optimized for mobile devices, allowing hotel staff and management to operate from anywhere. It’s supported by continuous updates, training resources, and responsive customer service, making it an ideal choice for diverse accommodation types looking to modernize their operations.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of WebRezPro products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by WebRezPro

FAQs

Capabilities

Automate front desk operations

Drive more online bookings and revenue

Guest self-check-in

Rate and revenue management

Housekeeping

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

ActivityEngine

Property Management Systems
Whether you package activities with accommodation or sell room and activity bookings separately, WebRezPro’s ActivityEngine Module makes managing both your room and activity reservations a breeze. From bookings to billing, we’ve got you covered.

PREMIUM ADD-ON

Owner Payout Module

Vacation Rental Software
Whether dealing with single or multiple ownership scenarios, WebRezPro’s Owner Payout Module automatically tracks owner revenue and charges, and generates owner payout statements, saving property managers a lot of time in the office.

PREMIUM ADD-ON

Commission-Free Booking Engine

Booking Engine
WebRezPro’s commission-free hotel booking engine checks all the boxes for today’s online travel planner. Unit slideshows, bookable maps, multiple currencies and add-on products/services are just a few advantages.

INCLUDED

WebRezPro Websites

Website Design
WebRezPro's experienced web designers bring together a professional understanding of design, technology and user experience to turn your vision into a beautiful, fully functional website that reflects your business' unique identity.

PREMIUM ADD-ON

Centralized Administration Module

Property Management Systems
WebRezPro's centralized admin module allows designated employees to switch between member properties without having to log in and out of each hotel’s system. Employees can access a centralized guest profile database, search availability across all member properties and standardize operations across the group.

INCLUDED

WebRezPro Reviews Summary

4.6
Excellent
Ease of Use
4.6/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, WebRezPro is the #7 most trending product in the Property Management Systems category (out of 324) and the #206 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

WebRezPro has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
88 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

WebRezPro Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

WebRezPro Average WebRezPro

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5

Success Stories

10

References

20

Featured Customers

More Products by WebRezPro

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WebRezPro Reviews

Hotelier Rating

Excellent
178
Very Good
23
Average
16
Poor
1
Terrible
1

Property Size

  • X-Small (29)
  • Small (83)
  • Mid-Sized (62)
  • Large (30)
  • X-Large (8)

Country

  • United States of America
    United States of America
    (117)
  • Canada
    Canada
    (74)
  • Belize
    Belize
    (3)
  • Mexico
    Mexico
    (3)
  • United Kingdom
    United Kingdom
    (2)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (2)
  • Tanzania
    Tanzania
    (1)
  • Costa Rica
    Costa Rica
    (1)
  • Cayman Islands
    Cayman Islands
    (1)
  • Australia
    Australia
    (1)
  • France
    France
    (1)
  • India
    India
    (1)
  • New Zealand
    New Zealand
    (1)
  • Fiji
    Fiji
    (1)
  • Turkey
    Turkey
    (1)
  • Philippines
    Philippines
    (1)
  • Bahamas
    Bahamas
    (1)

Region

  • North America
    North America
    (194)
  • Europe
    Europe
    (3)
  • Asia Pacific
    Asia Pacific
    (2)
  • Oceania
    Oceania
    (3)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (1)
  • Central America
    Central America
    (7)
  • Africa
    Africa
    (1)
7

Simple, straight forward

Assistant Manger from 75-99 room Boutique in Charlottetown (Canada)

Verified
1 days ago
Having access to real people to troubleshoot. Easy access to support. Easy navigation. Full access to set, and no hassle to do so.
Country Canada
Assistant Manger
Large Hotel
Sarah from WebRezPro replied
Thank you so much for taking the time to write a review. We appreciate your feedback immensely. In regards to the reservation reporting, revenue should be reflected on the day it occurs, therefore correctly tracked on the reports. If you are experiencing different results, we encourage you to contact support with details of the issue so we can help you resolve it. We can also offer a one-on-one reporting review session with a WebRezPro Onboarder if that is helpful. Bulk overrides are also available in the system, as well as the ability to set weekend rates at needed. We recommend calling support to speak with an expert who can walk you through the different rate updating options, or emailing your questions to [email protected]. Thanks again for writing a review!
9

Very professional and easy to use reservation and property management system

Owner from 10 to 24 room Branded Hotel in Lockeport (Canada)

Verified
1 days ago
We needed a dependable and easy-to-use reservation management system for our small cottage rental resort in Nova Scotia. We chose WebRezPro because it offered almost everything we were looking for in such a system and feel confident they will continue to offer new features and processes that will benefit us and our customers.
Country Canada
Owner
Small Hotel
10

Great Customer Service.

Customer Relations Manager from 100 to 199 room Branded Hotel in Cannes (France)

Verified
6 days ago
We moved to WebRezPro after working with a different supplier and are very happy we did. The reservation system is easy to learn. The support is great. The user manual and videos are very user friendly. When you do need to speak with someone or email, their response if very quick and knowledgeable.
Country France
Customer Relations Manager
Large Hotel
10

The BEST PMS software we have had!!

revenue manager from 25-49 room Bed & Breakfast & Inn in Glenwood Springs (United States of America)

Verified
6 days ago
We have been using Webrezpro since 2014, it was recommended by Travel Channel host from Hotel Impossible!! I have recommend this software to many owners of hotels. It is easy to navigate, has amazing interfaces which we use, dependable and accurate, never have any issues! I truly believe we have vastly increased revenue because of the softw...
Country United States of America
revenue manager
Mid-Sized Hotel
10

Simple to Use Inexpsensive PMS with a TON of Interfaces Available

General Manager / Owner from 25-49 room Bed & Breakfast & Inn in Sedona (United States of America)

Verified
6 days ago
WebRezPro is extremely simple to learn yet surprisingly powerful. Recently updated interface. The greatest feature of WebRezPro in my mind is its extensibility and WebRez is very good about adding new interfaces regularly. At present we use eleven different interfaces that encompass everything from payment processing to reputation manage...
Country United States of America
General Manager / Owner
Mid-Sized Hotel
10

Awesome piece of software

General Manager from 25-49 room Bed & Breakfast & Inn in FalconLake (Canada)

Verified
7 days ago
Really appreciate the all encompassing capacity of Webrezpro and how it is constantly innovating, updating and making itself better. Lots of integrations, GREAT customer service, lots of power and usful tools. Very tailored to the needs of hoteliers and property management businesses. Great value for the price.
Country Canada
General Manager
Mid-Sized Hotel
10

User Friendly

Assistant Manager from 10 to 24 room Luxury Hotel in Punta Gorda (Belize)

Verified
7 days ago
Fast and reliable, we use for guest bookings and it work flawless with no issue. No complaints so far. The new update made things much easier to find.
Country Belize
Assistant Manager
Small Hotel
10

Great team!

General Manager from 10 to 24 room Bed & Breakfast & Inn in East Hampton (United States of America)

Verified
7 days ago
They are easy to reach, extremely well versed in their subjects and I always end up with the answers I need.
Country United States of America
General Manager
Small Hotel
9

Excellent Property Management System

VP Marketing & Tech from 200 to 499 room Bed & Breakfast & Inn in Calgary (Canada)

Verified
7 days ago
Super simple and easy to use, taking reservations is a breeze and very intuitive. Calendar system is a great setup.
Country Canada
VP Marketing & Tech
X-Large Hotel
10

Outstanding Customer Service

Office Manager from 10 to 24 room Bed & Breakfast & Inn in Narragansett (United States of America)

Verified
7 days ago
WebRezPro’s customer service is outstanding. I never have to worry about not knowing how to run a report or change a property setting because I can email or call them anytime and they get back to me so quickly! That’s something that’s so so important when you are in the midst of a busy day. WebRezPro has made the reservation process seam...
Country United States of America
Office Manager
Small Hotel
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  • 22

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Their platform is very user friendly, it allows the hoteliers to have access to different reports and customize it as their needs rule. Support is always on time, and the way to manage the system is very easy to even non tech savvy people.

Question:

What differentiates this product or service from the competition?

Answer:

Cloud Base PMS that offers different connectivities, the partnerships that they had built allows their customer to pick from a bunch of external services to complement the PMS, and also direct connections with some channels and tech providers that make the hotelier more confident on choosing this PMS.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Excellent system for independent properties that are looking to get more reservations taking advantage of the different tools that provide this PMS. Easy management of payment services that allows you to work with different providers, housekeeping reports customized and with a good support system.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 27 recommend
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Are you a consultant or vendor that recommends WebRezPro? Leave a recommendation

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WebRezPro Integrates Moneris Payment Gateway

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WebRezPro Partners with Planet to Streamline Hotel Guest Payments

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WebRezPro Expands Partnership with Lightspeed

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WebRezPro Integrates Duve Guest Experience Platform

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WebRezPro Partners with HelloShift for Seamless Guest Messaging and Self-check-in

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WebRezPro Automates Hotel Check-in with Goki

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WebRezPro Streamlines Group Bookings with Tripleseat

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2 years ago

WebRezPro + Novera Payment Processing Integration Now Available to Hotels in Canada

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Rocky Mountain Resort Goes Live with Flexible PMS to Manage Groups, Activity Bookings and Complex Packages

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Linden Row Inn’s on-property PMS was over 10 years old when the management team decided it was time to upgrade.

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How Calaway's Amusement Park Leverages WebRezPro's Cloud PMS to Generate Seamless Online Bookings

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Busy Motel Streamlines All Aspects of Their Business with WebRezPro

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How Hotel Tech Powers Proactive Guest Service

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How to Use Your PMS to Personalize the Guest Experience

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WebRezPro Integrates Pricepoint to Drive Hotel Revenue

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6 PMS Integrations that Save Time

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How Hotel Tech Can Help with Labor Shortages

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Boutique Hotel Group Finds a Modern PMS that Supports their Properties’ Operational Objectives and Company Culture

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WebRezPro Partners with Google to Help Hotels Drive Direct Bookings

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WebRezPro Integrates with Kipsu

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3 years ago

WebRezPro Connects to Vrbo

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4 years ago

Systemize the New Standard of Hotel Housekeeping with Hotel Management Software

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4 years ago

WebRezPro Integrates Qualitelis for Better Guest Feedback Management

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WebRezPro Integrates LOXE for Easy Keyless Entry

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4 years ago

WebRezPro + Breezeway Integration Elevates Property Care and Guest Service

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WebRezPro Integrates WIHP Hotels Metasearch Manager, Meta I/O

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WebRezPro Integrates VRScheduler for Vacation Rental Management

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WebRezPro Integrates BookingPal Channel Manager

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WebRezPro Integrates Akia Guest Messaging

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WebRezPro Eliminates Data Barriers with Hapi Connection

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WebRezPro Interfaces with Key Data Dashboard

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5 years ago

WebRezPro Integrates Tenerum Payment Gateway

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5 years ago

WebRezPro Enhances Guest Service Delivery with ALICE Integration

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5 years ago

WebRezPro Integrates Hotelitix Revenue Management Solution

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5 years ago

WebRezPro Now Offers Integration with Airbnb

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5 years ago

WebRezPro Integrates VOILÀ Hotel Rewards

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5 years ago

WebRezPro PMS Integrates Lynx Home Automation Platform

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5 years ago

WebRezPro Integrates i-Hotel Casting Solution by Intello

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WebRezPro Integrations

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Verified Support

WebRezPro has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

94%

Optimized for quick response

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