Review of Flexkeeping

10
Maximize my HSK abilities by using Flexkeeping
Executive Housekeeper from 200 to 499 room Branded Hotels in Brisbane (Australia)
Verified
20 days ago
Products Reviewed
What do you like most?
What I like most is how easy it is to allocate tasks in the morning. Before, we used to spend up to two hours just assigning rooms, and it was very hard to make changes during the day. Now, with this new system, everything is faster and simpler. We can assign and reassign tasks quickly without any hassle. Another great feature is how it connects with other departments like reception and maintenance. We can see who’s been assigned to which task, who has picked it up, and what’s already been done. This makes communication smoother and helps everyone stay on the same page. The report generation tool is a huge improvement. It lets us create clear, professional reports for owners and stakeholders in just a few clicks. This saves time and makes our reporting more accurate and consistent. The system also keeps a history of each room attendant’s work. This helps us see who might need extra training or support. It’s a good way to keep standards high and make sure everyone is doing their best. Going digital has also helped us cut down on paper use. Room attendants no longer need printed sheets, which is better for the environment and reduces waste. The interface is simple and easy to understand. It uses icons and color coding, which makes it easier for new staff to learn quickly. This means less time spent on training and more confidence for new team members. Overall, this system has made a big difference in how we run our housekeeping. It’s efficient, easy to use, eco-friendly, and helps us work better with other departments. It’s a great tool for modern hotel operations.
What do you dislike or think could be improved?
Flexkeeping support is impressively responsive, consistently resolving issues quickly—even during occasional lapses in RMS integration. Their 1:1 FaceTime sessions provide clear, hands-on guidance, making the learning process smooth and effective. I’ve found their support team to be knowledgeable and proactive, ensuring minimal disruption to operations. Overall, the experience has been seamless, and I haven’t identified any specific areas needing improvement. The combination of fast resolution and personalized assistance makes Flexkeeping a reliable and valuable tool for our team.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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