Flexkeeping (Housekeeping)

4.9 (180 REVIEWS)

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HT Score  
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Blanche, Yumiko, Damir + 10 more experts recommend Flexkeeping

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Flexkeeping (Housekeeping)

4.9 (180 REVIEWS)

Ranked 2 (out of 33) in Housekeeping Software

2024 Finalist HotelTechAwards

Hoteliers voted Flexkeeping as the #2 Housekeeping Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Remove the heavy lifting for housekeepers

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Ratings Summary

4.9
Excellent
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Flexkeeping (Housekeeping) is the #2 most trending product in the Housekeeping Software category (out of 33) and the #36 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Flexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Flexkeeping as the #2 Housekeeping Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
97 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Flexkeeping (Housekeeping)
Founded in 2012 | Headquarters in Ljubljana (Slovenia) | 29 employees
Schedule shifts and remotely assign rooms long in advance. Flexkeeping let's you view cleanliness status in real-time, automate room inspections, track and manage linen and amenities consumption, analyse housekeeper productivity and spot trends.

View website

Capabilities

Schedule and allocate

Real-time updates & tracking

Room inspections

Automated cleanings

Linen & amenities management

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Available Add-ons & Modules

Housekeeping Suite

Housekeeping Software
Schedule shifts and remotely assign rooms long in advance. Flexkeeping let's you view cleanliness status in real-time, automate room inspections, track and manage linen and amenities consumption, analyse housekeeper productivity and spot trends.

INCLUDED

Task Management

Housekeeping Software
Manage tasks with ease by assigning, prioritising and monitoring them across all departments and setting to-do lists. Using one centralised channel removes the need for messy WhatsApps, emails and phone calls and keeps everyone up to date with notifications and alerts.

INCLUDED

Checklists

Housekeeping Software
From conducting room inspections to proactive maintenance checks to prioritising health & safety measures, access a comprehensive range of checklists right from your smartphone.

PREMIUM ADD-ON

Chat (Beta)

Housekeeping Software
Quickly discuss and resolve issues as they arise. Give context, keep records, reduce errors, improve response times and never miss a thing with real-time communication.

PREMIUM ADD-ON

Standard Operating Procedures (SOPs)

Housekeeping Software
Create tailor-made Standard Operating Procedures (SOPs) for any property with rich digital content including images, video tutorials and documents. Instantly update and effortlessly distribute these brand standards to your team, granting the relevant department or individual instant access via their smartphone or computer.

INCLUDED

Lost & Found

Housekeeping Software
Record, track and digitally manage all Lost & Found items to ensure their swift return. Attach photos and let Flexkeeping run your Lost & Found from the cloud with easy access from any computer or device.

INCLUDED

Analytics

Housekeeping Software
Actionable Analytics and Reporting lets you see the bigger picture - spot trends, detect bottlenecks, avoid idle labour and start planning ahead. Making data-driven decisions means lower costs and less time wasted.

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

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No matching results

7

Success Stories

11

References

35

Featured Customers

Popularity by Segment

Size

2 | X-Small (1-9 room)

12 | Small (10-24 room)

50 | Medium (25-74 room)

58 | Large (75-199 room)

56 | X-Large (200+ room)

Country

51 | Croatia

38 | Slovenia

17 | United Kingdom

15 | Australia

10 | United States of America

8 | Serbia

6 | Germany

5 | Austria

5 | Spain

4 | Costa Rica

4 | Italy

3 | Mexico

3 | Colombia

3 | Bulgaria

3 | Brazil

3 | Peru

2 | Argentina

1 | Belize

1 | Hungary

1 | Netherlands Antilles

1 | Panama

1 | Belgium

1 | Czech Republic

1 | Netherlands

1 | South Africa

1 | Singapore

Type

48 | Resorts

45 | Luxury Hotels

29 | City Center Hotels

27 | Branded Hotels

23 | Boutiques

19 | Hostels

15 | Bed & Breakfast & Inns

13 | Extended Stay & Serviced Apartments

11 | RV Parks & Campgrounds

8 | Limited Service & Budget Hotels

5 | Motels

4 | Airport/Conference Hotels

3 | Casinos

2 | Vacation Rentals & Villas

Region

141 | Europe

16 | South America

15 | Oceania

13 | North America

2 | Central America

1 | Asia Pacific

1 | Africa

Category

180 | Housekeeping Software

114 | Hotel Maintenance Software

63 | Staff Collaboration Tools

29 | Mobile Ordering & Room Service

20 | Concierge Software

19 | Guest Surveys & Feedback

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Hotelier Rating

Excellent
179
Very Good
7
Average
2
Poor
0
Terrible
1

Property Size

  • X-Small (2)
  • Small (12)
  • Medium (50)
  • Large (58)
  • X-Large (56)

Country

  • Croatia
    Croatia
    (51)
  • Slovenia
    Slovenia
    (38)
  • United Kingdom
    United Kingdom
    (17)
  • Australia
    Australia
    (15)
  • United States of America
    United States of America
    (10)
  • Serbia
    Serbia
    (8)
  • Germany
    Germany
    (6)
  • Austria
    Austria
    (5)
  • Spain
    Spain
    (5)
  • Costa Rica
    Costa Rica
    (4)
  • Italy
    Italy
    (4)
  • Mexico
    Mexico
    (3)
  • Colombia
    Colombia
    (3)
  • Bulgaria
    Bulgaria
    (3)
  • Brazil
    Brazil
    (3)
  • Peru
    Peru
    (3)
  • Argentina
    Argentina
    (2)
  • Belize
    Belize
    (1)
  • Hungary
    Hungary
    (1)
  • Netherlands Antilles
    Netherlands Antilles
    (1)
  • Panama
    Panama
    (1)
  • Belgium
    Belgium
    (1)
  • Czech Republic
    Czech Republic
    (1)
  • Netherlands
    Netherlands
    (1)
  • South Africa
    South Africa
    (1)
  • Singapore
    Singapore
    (1)

Region

  • North America
    North America
    (13)
  • Europe
    Europe
    (141)
  • Asia Pacific
    Asia Pacific
    (1)
  • Oceania
    Oceania
    (15)
  • South America
    South America
    (16)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (1)
10

Flexkeeping has been a blessing !

Manager from 50-74 room Branded Hotel in Fitzroy (Australia)

Verified
29 days ago
Integration with RMS means live updates between the front desk and the Housekeepers, this saves so much time communicating via text messages
Country Australia
Manager
Medium Hotel
10

Excellent easy friendly using product

General Manager from 100 to 199 room Branded Hotel in Korčula (Croatia)

Verified
1 months ago
Easy to use, one or two clicks to make a command, user-friendly even for our housekeeping staff that is usually afraid of the new technology, Just in time solution - everybody can see what needed
Country Croatia
General Manager
Large Hotel
10

Stellar Productivity and Seamless Communication

Front Desk Manager from in Miami (United States of America)

Verified
1 months ago
Our experience with this product has been nothing short of exceptional, with a focus on user friendliness, effective communication, and outstanding customer support. Here's why our team finds it indispensable: 1. User Friendly Interface: One of the standout features of this product is its intuitively designed interface, making it remarkably...
Country United States of America
Front Desk Manager
10

Kaye - Central Apartment Group - Implementation at Central Lagoons & currently at Toowoomba Central Apartments

General Manager from 50-74 room Branded Hotel in Toowoomba City (Australia)

Verified
1 months ago
*No paperwork for each housekeeper/ effective time management of Housekeeping supervisor. The analytics of staffing and amenities and be used to really streamline operations and ensure that effective forecast on ordering of amenities. *Records of maintenance of the property and what is lacking in each room. This can used to plan for a budge...
Country Australia
General Manager
Medium Hotel
10

Housekeeping Software

General Manager from 50-74 room Motel in Kent Town (Australia)

Verified
2 months ago
The software allows is to manage staff, inventory and real-life updates within the maintenance module. We have saved a lot of hours and phone calls with the great interatction the software has with the PMS and staff.
Country Australia
General Manager
Medium Hotel
10

A true asset to track & streamline hotel communication of cleaning, maintainance tickets, prevent oversights.

Owner from 10 to 24 room Boutique in Denver (United States of America)

Verified
2 months ago
The App/homepage is easy to grasp, even for non-tech savvy staff members. We love the colors and UI design of the app showing quickly which rooms are stripped, clean, ready to inspect, and DND rooms. We use the app for maintenance and lost items. The app promotes staff collaboration, reducing the need for phone calls, to streamline communic...
Country United States of America
Owner
Small Hotel
10

Very efficient and helpful

Front Office Supervisor from 25-49 room City Center Hotel in Melbourne (Australia)

Verified
2 months ago
Very efficient way of communication between housekeeping and front desk. Rooms are updated along the way which makes it very easy for the front desk. Also easy for front desk to push out tasks to housekeeping. Easy to keep track.
Country Australia
Front Office Supervisor
Medium Hotel
10

Best Hotel tracking system

Housekeeping Manager from 25-49 room City Center Hotel in Melbourne (Australia)

Verified
2 months ago
I love that it is Easy to use, efficient, its simplicity makes it easy to train other staff members. And i always find it to be Reliable.
Country Australia
Housekeeping Manager
Medium Hotel
10

The Flexkeeping APP and also the staff collaboration help a lot to develop ours staff and this was excellent

F&B Manager from 200 to 499 room Luxury Hotel in Zadar (Croatia)

Verified
2 months ago
This APP is very Easy -to learn and use Fast - Efficient for the maintenance for missing understanding with pictures
Country Croatia
F&B Manager
X-Large Hotel
10

Nice and easy

General manager from 50-74 room Boutique in New Orleans (United States of America)

Verified
2 months ago
User experience ! ! ! It’s really easy to navigate in this app. Makes productivity easy to analyze as a manager
Country United States of America
General manager
Medium Hotel
  • 1
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  • 4
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  • ...
  • 18

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Increased Efficiency and Productivity: FlexKeeping provides a streamlined and automated solution for hotel housekeeping operations. By utilizing its advanced features, hotels can experience a significant boost in efficiency and productivity. The system helps in task assignment, tracking, and communication, ensuring that housekeeping staff can complete their duties promptly and with minimal errors.

Question:

What differentiates this product or service from the competition?

Answer:

Enhanced Guest Satisfaction: With FlexKeeping, hotels can maintain higher standards of cleanliness and service. The solution ensures that rooms are cleaned and prepared in a timely manner, contributing to an overall positive guest experience. The real-time updates and coordination offered by FlexKeeping help in addressing guest requests promptly and especially when integrated to Bowo, leading to increased satisfaction and positive reviews.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Optimized Resource Management: FlexKeeping enables hotels to optimize their housekeeping resources effectively. Through intelligent task allocation and real-time monitoring, the solution helps in managing staff workloads efficiently. This leads to a reduction in operational costs, as hotels can deploy the right number of staff to meet demand, avoiding overstaffing or underutilization of resources.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 10 recommend
Recommended by
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Blanche de Saint jacob Head of Sales @ Bowo
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Elizabeth Lewis Senior Partner Marketing Manager @ Mews
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Jonas Melzer Business Development Director DACH @ RMS Cloud
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Blanche de Saint jacob Head of Sales @ Bowo
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Yumiko Pagnoux Partner Associate @ Mews
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Damir Knezevic @ Hoteza
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Elizabeth Lewis Senior Partner Marketing Manager @ Mews
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Jonas Melzer Business Development Director DACH @ RMS Cloud
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Karina Zaynagabdinova Customer Experience Manager @ Hoteza
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Tatjana Radjenovic GM @ Montora/Hotel Vissi d'Arte
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Sandra Holland Marketing Manager @ Benbria
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Support

Verified Support

Flexkeeping has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

98%

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