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Flexkeeping - Housekeeping Suite
4.9 (252 REVIEWS)
HT Score
98 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Julia, Allison, Polina + 22 more experts recommend Flexkeeping
Read Recommendations
Flexkeeping - Housekeeping Suite
Ranked 2 (out of 37) in Housekeeping Software
2026 Finalist
HotelTechAwards
Hoteliers voted Flexkeeping as the #2 Housekeeping Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldDeclutter everything—scheduling, tracking, and even the most complex cleaning needs.
97% recommended by 214 hotels
Sheraton, Hilton, Accor & 211 others
Bell - AI powered product analyst
I analyzed all of Flexkeeping’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Flexkeeping significantly enhances hotel housekeeping efficiency by automating room assignments, improving task management, and boosting communication across departments. Its real-time updates and mobile access allow staff to quickly address room status and maintenance needs, leading to higher guest satisfaction and reduced operational costs. The platform's analytics facilitate data-driven decision-making. However, users note areas for improvement in app connectivity and PMS integration.
Sheraton, Hilton, Accor & 211 others
Read their reviewsWhat Types of Hotels Flexkeeping is Popular For
Size
2 | X-Small (1-9 room)
35 | Small (10-49 room)
69 | Mid-Sized (50-99 room)
122 | Large (100-499 room)
32 | X-Large (500+ room)
Country
56 | Croatia
39 | Slovenia
31 | United Kingdom
18 | Australia
13 | United States
13 | Germany
9 | Austria
8 | Serbia
6 | Sweden
5 | Netherlands
5 | Denmark
5 | Norway
5 | Spain
4 | Bulgaria
4 | Costa Rica
4 | Italy
4 | Mexico
3 | Peru
3 | Colombia
2 | Argentina
2 | Canada
2 | Belgium
2 | Brazil
1 | Czech Republic
1 | Singapore
1 | Switzerland
1 | Vietnam
1 | Netherlands Antilles
1 | Zimbabwe
1 | South Africa
1 | Belize
1 | France
1 | Panama
1 | China
1 | Iceland
1 | Kenya
1 | Hungary
Type
106 | Boutique Hotels
86 | Luxury Hotels
85 | Resorts
80 | Branded Hotels
76 | City Center Hotels
70 | Airport/Conference Hotels
63 | Bed & Breakfast & Inns
58 | Limited Service & Budget Hotels
42 | Extended Stay & Serviced Apartments
26 | Hostels
16 | RV Parks & Campgrounds
8 | Casinos
7 | Vacation Rentals & Villas
6 | Motels
Region
197 | Europe
19 | North America
18 | Oceania
15 | South America
3 | Asia Pacific
3 | Africa
2 | Central America
Category
252 | Housekeeping Software
165 | Hotel Maintenance Software
109 | Staff Collaboration Tools
25 | Concierge Software
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What is Flexkeeping?
Founded in 2012 | Headquarters in Ljubljana (Slovenia) | 29 employees
Flexkeeping - Housekeeping Suite is a comprehensive housekeeping management platform designed to enhance the efficiency of hotel operations. By streamlining task assignments and enabling real-time inter-departmental communication, it effectively reduces manual errors and empowers hotel staff with insightful analytics for better decision-making. Seamlessly integrating with property management systems (PMS), Flexkeeping saves time and improves guest satisfaction through quicker room readiness. The platform automates scheduling and provides a 360° view of team progress, supporting hoteliers in delivering exceptional customer experiences and boosting revenue.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Flexkeeping products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Flexkeeping Reviews Analyzed: 15
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Flexkeeping Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Flexkeeping
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Flexkeeping's Provided Description:
"A suite of solutions for complex cleaning schemas. Automate scheduling, communicate instantly across departments, and have a 360° view of your team’s progress—24/7."
FAQs
Capabilities
Smart scheduling & auto assignments
Smart scheduling & auto assignments
Automatically delegate tasks by floor, skill, shift, or workload. Create dynamic cleaning schedules based on stay length, room rate, or PMS data—planned in advance with optimal staffing to avoid shortages.
Live status updates
Live status updates
See the cleanliness status of any room in real time, plus automatic updates whenever reservation data changes.
Easy room inspections
Easy room inspections
Create comprehensive checklists tailored to different inspection types. Report cleaning mistakes instantly through an AI-powered voice assistant and image or video uploads.
Track linen consumption
Track linen consumption
Manage amenities digitally and be more profitable in the process.
See to-do's on mobile
See to-do's on mobile
Give housekeepers clear priorities with no confusion, wherever they are in the property.
Manage lost & found items
Manage lost & found items
Keep track of all lost items digitally from any device to ensure their swift return.
Actionable analytics
Actionable analytics
In-depth data helps you spot trends, detect bottlenecks, avoid idle labour, and make more informed decisions.
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
Available Add-ons & Modules
Automated Services
Housekeeping Software
Make special touches scalable. Use PMS data to automate personalized guest services, from expected standards to surprise and delight moments.
Automated Cleanings
Housekeeping Software
Schedule complex and dynamic cleaning patterns based on any number of guest needs.
Task Management
Housekeeping Software
Assign, prioritize, and monitor tasks across all departments. Set to-do lists and track completion in real time. Use one centralized channel to keep everyone up-to-date—no WhatsApp or phone calls necessary.
SOPs
Housekeeping Software
Create a digital library of standards for any property with images, video tutorials, and documents.
Checklists
Housekeeping Software
Add and assign custom checklists to help staff uphold standards on the go.
Guest Feedback Management
Housekeeping Software
Address complaints immediately while guests are still in-house. Easily track your Cost of Quality (COQ). Assign feedback resolution to relevant individuals for effective management.
Chat (In Beta)
Housekeeping Software
Quickly discuss and resolve issues as they arise, in one centralized platform. Give context, keep records, reduce errors, improve response times with real-time communication.
Flexkeeping Reviews Summary
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Flexkeeping - Housekeeping Suite is the #4 most trending product in the Housekeeping Software category (out of 37) and the #72 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreFlexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Flexkeeping as the #2 Housekeeping Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Flexkeeping Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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Flexkeeping Case Studies
The Annex Hotel achieves 454% ROI in Year 2 with Flexkeeping
Toronto (Canada)
How Hotel Oderberger Berlin Increased Productivity by 89% and Saved Over 30 Hours Monthly with Flexkeeping
Berlin (Germany)
How ISS Future-Proofed Its Housekeeping Services
Sandnes (Norway)
How Norway’s Largest Hotel Saved 464 Hours Per Month With Flexkeeping
Oslo (Norway)
How Strawberry Hotels Achieved a 570% ROI With Flexkeeping
Oslo (Norway)
How Villa Copenhagen Automated 13,778 Tasks in 3 Months With Flexkeeping
Copenhagen (Denmark)
How Hotel Jakarta Amsterdam Achieved a 283% ROI While Boosting Staff Productivity by 95% with Flexkeeping
Amsterdam (Netherlands)
Housekeeping Automation at REVO Munich
Munich (Germany)
Transforming Operations: How Valamar Parentino Hotel streamlined their operations with Flexkeeping
Porec (Croatia)
From Housekeeping to Maintenance and beyond - automating Operations at Falkensteiner Hotel Diadora with Flexkeeping
Petrcane (Croatia)
How Flexkeeping helped Grand Park Hotel improve the guest experience by automating operations and supercharging collaboration
Rovinj (Croatia)
The Remington Orange achieves housekeeping triumph with Flexkeeping
Orange (Australia)
How Palace Resorts automated daily operations in 10 all-inclusive luxury resorts with Flexkeeping
Cancun (Mexico)
Digitize, automate, win: The Zetter Group's story of triumph with Flexkeeping
London (United Kingdom)
Elevating Hostel Dynamics: How Flexkeeping helped Viajero Hostel Buenos Aires digitalise their operations
Buenos Aires (Argentina)
References
"With Flexkeeping, we don’t miss anything anymore. There are no communication breakdowns, and it’s all done immediately. In the old days, we used to have everything in a book, which was massively inefficient."
Sheldon Martin
General Manager @
Mobys Beachside Retreat
"We reviewed several platforms, but Flexkeeping was a clear winner. The product was superior and the team was incredibly enthusiastic."
Diana Lukić Grandov
Room Division Manager @
Adriatic Hotel by Maistra Collection
"I can’t imagine working without Flexkeeping. It’s such a time saver and the most significant improvement we have seen in our daily operations."
Alex Tran
Room Division Manager @
The Remington Orange
"Housekeeping was running on papers, the maintenance team constantly got calls, and our management team lost hours every week preparing reports."
Liutauras Vaitkevicius
Managing Director @
"Organization would take multiple hours combining PMS reports, printed reports and other notes. With Flexkeeping, we could automate over 1 million room service deliveries per year."
Magdalena Kazimierczak
Corporate Rooms Division Manager @
Palace Resorts Mexico
"Our Front Desk can now be sure that the rooms marked as clean are ready. Flexkeeping saves us so much time and encourages full accountability."
Ellen Larson Lee
Owner @
Maya Beach Hotel
"Every comment a guest makes gets immediately communicated throughout the whole hotel. Since it’s such a transparent platform, staff can react instantly, and management can stay informed about the situation. Flexkeeping empowered us to use our existing resources better. We managed to increase guest satisfaction by delivering personalized customer service."
Peter Loesch
General Manager @
Adriatic Hotel by Maistra Collection
"Flexkeeping is a project with a WOW effect. I experienced this only once before in my entire career. It’s been a great pleasure working with you."
Vlastimir Ivancic
CIO @
Valamar Parentino Hotel
"Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to work without it any more."
Stefanie Augustin
Head of Housekeeping @
Holiday Inn Vienna - South, an IHG Hotel
"You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is smooth and the number of errors has decreased enormously."
Barbara Polak Tomsic
Housekeeping Manager @
Grand Hotel Union
"Flexkeeping is most definitely an indispensable element in innovative hotel management, which takes you a step closer to a luxurious service. By optimizing all work processes among the staff it minimizes human errors. Flexkeeping enhances the quality of our service, which leads to greater guest satisfaction."
Gregor Jamnik
General manager @
Best Western Premier Hotel Slon
Featured Customers
More Products by Flexkeeping
Hotelier Rating
Looking for specific info?
10
Just great & easy to use
Director of sales and marketing from 100 to 199 room Branded Hotel in Ljubljana (Slovenia)
Verified
9 days ago
One of the best tools in the hotel industry, very user-friendly. It is easy to use and saves us a lot of time and a lot of manual work in hotel operations.
Slovenia
Slovenia
Director of sales and marketing
Large Hotel
10
all you can need
IT System Administrator from 100 to 199 room Boutique in Pula (Croatia)
Verified
9 days ago
From the beginning of 2015, we are using application in almost all facilities, since then the development of the application has only improved. Information circulates instantly with a simple insight into the situation. Easy to implement and use with good support.
Croatia
Croatia
IT System Administrator
Large Hotel
10
Easy to use with great AI translation and integrations — reporting could be better
COO from 75-99 room Boutique in London (United Kingdom)
Verified
10 days ago
Very smooth to work with, very easy to use and quick to adapt to. Love the AI functionality that staff can speak in their own language and it translates. The integrations are excellent - particularly with MARA.
United Kingdom
United Kingdom
COO
Mid-Sized Hotel
8
Housekeeping
General manager from 50-74 room Bed & Breakfast & Inn in Edmore (United States)
Verified
10 days ago
The mobile app for my housekeepers to use on the go. The ability to add assignments for my housekeeping staff
United States
United States
General manager
Mid-Sized Hotel
10
We've been using Flexkeeping at our hotel and it has significantly streamline our operations.
Operations Manager from 75-99 room Boutique in Sint Willibrordus (Caribbean)
Verified
10 days ago
The platform's communication tools and task management features have greatly enhanced our team's efficiency, particularly in track cleaning times, organizing housekeeping schedules and allowing for quicker response times to guest needs.
Its detailed reporting capabilities have also provided us with valuable insights into our daily operatio...
Caribbean
Caribbean
Operations Manager
Mid-Sized Hotel
10
Amazing software for hotels!
Front Office Manager from 50-74 room Bed & Breakfast & Inn in Opatija (Croatia)
Verified
10 days ago
Efficient and precise instructions for all hotel departments, reduces miscommunication and makes tasks easier to accomplish, so definitely high recommendation for users!
Croatia
Croatia
Front Office Manager
Mid-Sized Hotel
10
Flexkeeping app
Housekeeping manager from 100 to 199 room in Crikvenica (Croatia)
Verified
10 days ago
All maintenance issues are being distributed without verbal order which is good in hotel bussines and also monitoring work being done by employes on daily basis is very helpful.
Croatia
Croatia
Housekeeping manager
Large Hotel
9
Efficiency
gerente from 25-49 room Vacation Rentals & Villa in Puerto del Carmen (Spain)
Verified
10 days ago
Very easy to organize apartment cleaning work, tasks and repairs.If something goes wrong (almost nothing) they fix it right away.
Spain
Spain
gerente
Small Hotel
10
Useful program
Front office manager from 100 to 199 room Branded Hotel in Stari Grad (Croatia)
Verified
10 days ago
The best program for the hotel industry, i mean the program used in the housekeeping and also the tool we use at the reception, such as the entry of good and bad gust reviews.
Croatia
Croatia
Front office manager
Large Hotel
10
One word: Efficiency
Employee Performance and Talent Development Manager from 200 to 499 room Bed & Breakfast & Inn in Sofia (Bulgaria)
Verified
10 days ago
Quick and easy communication between departments. Less telephone calls and less stress. Thank you very much to Mitja Hvalc who helped us with the training! He is a great professionalist and really nice person!
Bulgaria
Bulgaria
Employee Performance and Talent Development Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Flexkeeping is a powerful and intuitive housekeeping and operations platform that helps streamline communication between hotel departments. It makes task management easy, ensures accountability, and helps teams operate more efficiently. From real-time room status updates to maintenance tracking and staff messaging, it significantly improves day-to-day operations, saving time and reducing errors across the board.
Showing all answers to: "What does this product or service do well?"
Flexkeeping is a powerful and intuitive housekeeping and operations platform that helps streamline communication between hotel departments. It makes task management easy, ensures accountability, and helps teams operate more efficiently. From real-time room status updates to maintenance tracking and staff messaging, it significantly improves day-to-day operations, saving time and reducing errors across the board.
Flexkeeping supports hotels with bridging the gap between guest requests and operations. They can take for example upsells sold by Oaky and turn them into actionable tasks. This gives teams full visibility into responsibilities, timing, and ownership at every step so nothing slips through the cracks. Combined with automation through Mews, hotels gain a more efficient and effortless way to manage tasks across departments.
Flexkeeping keeps the operations team fully up to date by turning guest requests, like Oaky upsells, into clear tasks that won’t be overlooked. It gives staff straightforward instructions, reduces confusion, and helps ensure guests get exactly what they expect.
Flexkeeping makes it easy for hotel teams to act on information coming from tools like Oaky by turning those updates into clear, practical tasks. Teams can track responsibilities without guessing, which helps prevent small issues from escalating. Combined with Mews' automation, daily operations tend to stay organized and much easier to manage.
Flexkeeping excels at translating guest-facing actions, such as upsells sold in Oaky, into clear, trackable operational tasks. Their platform ensures that teams know exactly what needs to happen, when, and by whom. Hotels benefit from fewer miscommunications, smoother workflows, and truly reliable service delivery. The automation through Mews further strengthens operational efficiency and makes execution seamless.
Question:
What differentiates this product or service from the competition?
Answer:
Flexkeeping stands out for its exceptional user experience and depth of features tailored to real-world hotel operations. It’s highly customizable, integrates well with PMS platforms, and is designed to be easy for teams to adopt quickly, even those with limited tech experience. Their team is also incredibly responsive and proactive, offering dedicated support and truly listening to hotelier feedback for ongoing improvements.
Showing all answers to: "What differentiates this product or service from the competition?"
Flexkeeping stands out for its exceptional user experience and depth of features tailored to real-world hotel operations. It’s highly customizable, integrates well with PMS platforms, and is designed to be easy for teams to adopt quickly, even those with limited tech experience. Their team is also incredibly responsive and proactive, offering dedicated support and truly listening to hotelier feedback for ongoing improvements.
Flexkeeping naturally fits into the day-to-day rhythm of hotel teams. Its workflows are straightforward, practical, and closely aligned with already existing operations. This ensures teams can get up and running quickly with minimal friction. On top of that, strong integrations (like with Oaky and Mews) enable upsells to flow directly into tasks, creating a connected and automated system.
Flexkeeping really shines in how simple it makes day-to-day hotel work. The tool feels natural for teams, so they pick it up quickly. What makes them especially strong is how well they connect with systems like Oaky and Mews. When everything talks to each other, upsells and guest requests move into the operation without anyone needing to chase things manually.
A key advantage of Flexkeeping is how naturally it fits into the routines of hotel departments. Its integrations with Oaky and Mews strengthen that experience by linking upsells and guest requests directly to the right teams.
Flexkeeping stands out for its intuitive workflow design and outstanding alignment with real hotel operations. The platform is built with a deep understanding of housekeeping, maintenance, and cross-department collaboration, which makes adoption easy for teams. Their strong integrations, especially with Oaky and Mews, create a unified ecosystem where upsells convert effortlessly into actionable tasks. This interoperability is a major competitive advantage and a clear value driver for our mutual clients.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Don’t underestimate the operational lift Flexkeeping can give your team. Take time during setup to fully map out your internal processes, the more thought you put into configuration, the more powerful it becomes. It’s a tool that scales with you and adapts to your needs, so be sure to involve your key team members early for the smoothest onboarding and long-term success.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Don’t underestimate the operational lift Flexkeeping can give your team. Take time during setup to fully map out your internal processes, the more thought you put into configuration, the more powerful it becomes. It’s a tool that scales with you and adapts to your needs, so be sure to involve your key team members early for the smoothest onboarding and long-term success.
If you are looking to streamline your operations and ensure that guest requests and upsells are handled effortlessly. Flexkeeping is a solid choice for hotels that want to deliver a more seamless experience for both staff and guests.
Go with Flexkeeping if you want your team to stay aligned and tasks to be handled reliably. It’s a great choice for hotels that want smoother operations and happier guests without adding extra work for staff.
Look into Flexkeeping if you want operations that feel more coordinated and easier for teams to stay on top of. It’s a practical choice for improving consistency and making sure guest needs are handled promptly.
Choose Flexkeeping if you want operational consistency and seamless execution of upsells and guest requests. It’s a smart investment for any hotel looking to elevate productivity and guest satisfaction through better team coordination.
+ 22
recommend
Recommended by
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Sandra Holland
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Benbria
Thibault Gence
Partnerships Manager
@
apaleo GmbH
Are you a consultant or vendor that recommends Flexkeeping?
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News
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Elevating Hostel Dynamics: How Flexkeeping helped Viajero Hostel Buenos Aires digitalise their operations
Flexkeeping
3 years ago
In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion
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4 years ago
16 Key Features to Look for in a Hotel Housekeeping Software
Flexkeeping
5 years ago
Flexkeeping Announces Technology Integration with apaleo, an API-First Cloud Platform
Flexkeeping Integrations
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|---|---|---|
Canary Technologies
96% recommended by 2686 hotels |
Upselling Software
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Cloudbeds
91% recommended by 1936 hotels |
Channel Managers
+3 more |
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Mews
92% recommended by 1056 hotels |
Property Management Systems
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This integration hasn’t been verified by Flexkeeping yet.
Duve
94% recommended by 693 hotels |
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RoomRaccoon
96% recommended by 573 hotels |
Property Management Systems
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RMS
86% recommended by 407 hotels |
Hotel Management Software
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MARA Solutions
97% recommended by 386 hotels |
Reputation Management
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|
This integration hasn’t been verified by Flexkeeping yet.
Guestnet
95% recommended by 184 hotels |
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Planet
78% recommended by 131 hotels |
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Shiji Group
89% recommended by 111 hotels |
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Support
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Flexkeeping has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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