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Flexkeeping - Housekeeping Suite
4.9 (251 REVIEWS)
HT Score
98 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Julia, Allison, Samantha + 21 more experts recommend Flexkeeping
Read Recommendations
Flexkeeping - Housekeeping Suite
Ranked 2 (out of 36) in Housekeeping Software
2026 Finalist
HotelTechAwards
Hoteliers voted Flexkeeping as the #2 Housekeeping Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldDeclutter everything—scheduling, tracking, and even the most complex cleaning needs.
97% recommended by 214 hotels
Sheraton, Hilton, Accor & 211 others
Bell - AI powered product analyst
I analyzed all of Flexkeeping’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Flexkeeping significantly enhances hotel housekeeping efficiency by automating room assignments, improving task management, and boosting communication across departments. Its real-time updates and mobile access allow staff to quickly address room status and maintenance needs, leading to higher guest satisfaction and reduced operational costs. The platform's analytics facilitate data-driven decision-making. However, users note areas for improvement in app connectivity and PMS integration.
Sheraton, Hilton, Accor & 211 others
Read their reviewsWhat Types of Hotels Flexkeeping is Popular For
Size
2 | X-Small (1-9 room)
35 | Small (10-49 room)
68 | Mid-Sized (50-99 room)
121 | Large (100-499 room)
33 | X-Large (500+ room)
Country
56 | Croatia
39 | Slovenia
30 | United Kingdom
18 | Australia
13 | United States
13 | Germany
9 | Austria
8 | Serbia
6 | Sweden
5 | Netherlands
5 | Denmark
5 | Norway
5 | Spain
4 | Bulgaria
4 | Costa Rica
4 | Italy
4 | Mexico
3 | Peru
3 | Colombia
2 | Argentina
2 | Canada
2 | Belgium
2 | Brazil
1 | Czech Republic
1 | Singapore
1 | Switzerland
1 | Vietnam
1 | Netherlands Antilles
1 | Zimbabwe
1 | South Africa
1 | Belize
1 | France
1 | Panama
1 | China
1 | Iceland
1 | Kenya
1 | Hungary
Type
104 | Boutique Hotels
85 | Luxury Hotels
85 | Resorts
80 | Branded Hotels
75 | City Center Hotels
70 | Airport/Conference Hotels
63 | Bed & Breakfast & Inns
57 | Limited Service & Budget Hotels
41 | Extended Stay & Serviced Apartments
26 | Hostels
16 | RV Parks & Campgrounds
8 | Casinos
7 | Vacation Rentals & Villas
6 | Motels
Region
196 | Europe
19 | North America
18 | Oceania
15 | South America
3 | Asia Pacific
3 | Africa
2 | Central America
Category
251 | Housekeeping Software
164 | Hotel Maintenance Software
109 | Staff Collaboration Tools
25 | Concierge Software
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What is Flexkeeping?
Founded in 2012 | Headquarters in Ljubljana (Slovenia) | 29 employees
Flexkeeping - Housekeeping Suite is a comprehensive housekeeping management platform designed to enhance the efficiency of hotel operations. By streamlining task assignments and enabling real-time inter-departmental communication, it effectively reduces manual errors and empowers hotel staff with insightful analytics for better decision-making. Seamlessly integrating with property management systems (PMS), Flexkeeping saves time and improves guest satisfaction through quicker room readiness. The platform automates scheduling and provides a 360° view of team progress, supporting hoteliers in delivering exceptional customer experiences and boosting revenue.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Flexkeeping products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Flexkeeping Reviews Analyzed: 15
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Flexkeeping Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Flexkeeping
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Flexkeeping's Provided Description:
"A suite of solutions for complex cleaning schemas. Automate scheduling, communicate instantly across departments, and have a 360° view of your team’s progress—24/7."
FAQs
Capabilities
Smart scheduling & auto assignments
Smart scheduling & auto assignments
Automatically delegate tasks by floor, skill, shift, or workload. Create dynamic cleaning schedules based on stay length, room rate, or PMS data—planned in advance with optimal staffing to avoid shortages.
Live status updates
Live status updates
See the cleanliness status of any room in real time, plus automatic updates whenever reservation data changes.
Easy room inspections
Easy room inspections
Create comprehensive checklists tailored to different inspection types. Report cleaning mistakes instantly through an AI-powered voice assistant and image or video uploads.
Track linen consumption
Track linen consumption
Manage amenities digitally and be more profitable in the process.
See to-do's on mobile
See to-do's on mobile
Give housekeepers clear priorities with no confusion, wherever they are in the property.
Manage lost & found items
Manage lost & found items
Keep track of all lost items digitally from any device to ensure their swift return.
Actionable analytics
Actionable analytics
In-depth data helps you spot trends, detect bottlenecks, avoid idle labour, and make more informed decisions.
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
Available Add-ons & Modules
Automated Services
Housekeeping Software
Make special touches scalable. Use PMS data to automate personalized guest services, from expected standards to surprise and delight moments.
Automated Cleanings
Housekeeping Software
Schedule complex and dynamic cleaning patterns based on any number of guest needs.
Task Management
Housekeeping Software
Assign, prioritize, and monitor tasks across all departments. Set to-do lists and track completion in real time. Use one centralized channel to keep everyone up-to-date—no WhatsApp or phone calls necessary.
SOPs
Housekeeping Software
Create a digital library of standards for any property with images, video tutorials, and documents.
Checklists
Housekeeping Software
Add and assign custom checklists to help staff uphold standards on the go.
Guest Feedback Management
Housekeeping Software
Address complaints immediately while guests are still in-house. Easily track your Cost of Quality (COQ). Assign feedback resolution to relevant individuals for effective management.
Chat (In Beta)
Housekeeping Software
Quickly discuss and resolve issues as they arise, in one centralized platform. Give context, keep records, reduce errors, improve response times with real-time communication.
Flexkeeping Reviews Summary
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Flexkeeping - Housekeeping Suite is the #3 most trending product in the Housekeeping Software category (out of 36) and the #87 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreFlexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Flexkeeping as the #2 Housekeeping Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Flexkeeping Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Flexkeeping Case Studies
How Hotel Oderberger Berlin Increased Productivity by 89% and Saved Over 30 Hours Monthly with Flexkeeping
Berlin (Germany)
How ISS Future-Proofed Its Housekeeping Services
Sandnes (Norway)
How Norway’s Largest Hotel Saved 464 Hours Per Month With Flexkeeping
Oslo (Norway)
How Strawberry Hotels Achieved a 570% ROI With Flexkeeping
Oslo (Norway)
How Villa Copenhagen Automated 13,778 Tasks in 3 Months With Flexkeeping
Copenhagen (Denmark)
How Hotel Jakarta Amsterdam Achieved a 283% ROI While Boosting Staff Productivity by 95% with Flexkeeping
Amsterdam (Netherlands)
Housekeeping Automation at REVO Munich
Munich (Germany)
Transforming Operations: How Valamar Parentino Hotel streamlined their operations with Flexkeeping
Porec (Croatia)
From Housekeeping to Maintenance and beyond - automating Operations at Falkensteiner Hotel Diadora with Flexkeeping
Petrcane (Croatia)
How Flexkeeping helped Grand Park Hotel improve the guest experience by automating operations and supercharging collaboration
Rovinj (Croatia)
The Remington Orange achieves housekeeping triumph with Flexkeeping
Orange (Australia)
How Palace Resorts automated daily operations in 10 all-inclusive luxury resorts with Flexkeeping
Cancun (Mexico)
Digitize, automate, win: The Zetter Group's story of triumph with Flexkeeping
London (United Kingdom)
Elevating Hostel Dynamics: How Flexkeeping helped Viajero Hostel Buenos Aires digitalise their operations
Buenos Aires (Argentina)
References
"With Flexkeeping, we don’t miss anything anymore. There are no communication breakdowns, and it’s all done immediately. In the old days, we used to have everything in a book, which was massively inefficient."
Sheldon Martin
General Manager @
Mobys Beachside Retreat
"We reviewed several platforms, but Flexkeeping was a clear winner. The product was superior and the team was incredibly enthusiastic."
Diana Lukić Grandov
Room Division Manager @
Adriatic Hotel by Maistra Collection
"I can’t imagine working without Flexkeeping. It’s such a time saver and the most significant improvement we have seen in our daily operations."
Alex Tran
Room Division Manager @
The Remington Orange
"Housekeeping was running on papers, the maintenance team constantly got calls, and our management team lost hours every week preparing reports."
Liutauras Vaitkevicius
Managing Director @
"Organization would take multiple hours combining PMS reports, printed reports and other notes. With Flexkeeping, we could automate over 1 million room service deliveries per year."
Magdalena Kazimierczak
Corporate Rooms Division Manager @
Palace Resorts Mexico
"Our Front Desk can now be sure that the rooms marked as clean are ready. Flexkeeping saves us so much time and encourages full accountability."
Ellen Larson Lee
Owner @
Maya Beach Hotel
"Every comment a guest makes gets immediately communicated throughout the whole hotel. Since it’s such a transparent platform, staff can react instantly, and management can stay informed about the situation. Flexkeeping empowered us to use our existing resources better. We managed to increase guest satisfaction by delivering personalized customer service."
Peter Loesch
General Manager @
Adriatic Hotel by Maistra Collection
"Flexkeeping is a project with a WOW effect. I experienced this only once before in my entire career. It’s been a great pleasure working with you."
Vlastimir Ivancic
CIO @
Valamar Parentino Hotel
"Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to work without it any more."
Stefanie Augustin
Head of Housekeeping @
Holiday Inn Vienna - South, an IHG Hotel
"You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is smooth and the number of errors has decreased enormously."
Barbara Polak Tomsic
Housekeeping Manager @
Grand Hotel Union
"Flexkeeping is most definitely an indispensable element in innovative hotel management, which takes you a step closer to a luxurious service. By optimizing all work processes among the staff it minimizes human errors. Flexkeeping enhances the quality of our service, which leads to greater guest satisfaction."
Gregor Jamnik
General manager @
Best Western Premier Hotel Slon
Featured Customers
More Products by Flexkeeping
Hotelier Rating
Looking for specific info?
10
Game changer
Managing Partner from 50-74 room Extended Stay & Serviced Apartment in Vancouver (Canada)
Verified
7 months ago
The system is very easy to use, conects really well to MEWS and the support is on time and they keep doing new updates.
Canada
Canada
Managing Partner
Mid-Sized Hotel
10
Life changer
Housekeeping Manager from 50-74 room Boutique in Leatherhead (United Kingdom)
Verified
7 months ago
Flexkeeping has been a great tool for managing our housekeeping operations. It’s made day-to-day tasks much more organized and easier to track. Lost and found control has improved a lot, with better logging and follow-up.
The system works really well for maintenance tasks, decorating and painting, as well as deep cleaning and pre-arrival t...
United Kingdom
United Kingdom
Housekeeping Manager
Mid-Sized Hotel
10
Great tool
Housekeeping manager from 500+ room Airport/Conference Hotel in Arlandastad (Sweden)
Verified
7 months ago
Flexkeeping made our operations much easier. We are more efficient to divide the rooms for the housekeepers. Lost and found system is making it easier to track the items, for both reception and housekeeping. Big plus in my team is that my staff can have it in their language, which makes it easier for them to work with Flexkeeping.
Sweden
Sweden
Housekeeping manager
X-Large Hotel
10
Irreplaceable tool for hotel operations
IT Manager from 500+ room Bed & Breakfast & Inn in Ovoshtnik (Bulgaria)
Verified
7 months ago
In a large area hotel the communication between all the departments is of great importance. Flexkeeping is helping us deliver the best service to our guests. The traceability of everyday tasks in housekeeping and repairs in maintenance is excellent. Teamwork is a breeze with this software, all the functionality is well thought of. Support i...
Bulgaria
Bulgaria
IT Manager
X-Large Hotel
10
Amazing analytics
Ass. Style Manager from 500+ room Branded Hotel in Oslo (Norway)
Verified
7 months ago
track Analytics, very easy for housekeeping, efficiency, rooms information, send ticket, maintain reporting and good communication, easy chat, collaborate well with other departments, clean and easy to read task.
Norway
Norway
Ass. Style Manager
X-Large Hotel
10
Flexkeeping is an outstanding and indispensable tool in modern hotel operations.
General manager from 50-74 room Boutique in Ljubljana (Slovenia)
Verified
7 months ago
It seamlessly connects housekeeping, maintenance, front office, and management into one intuitive platform, dramatically improving efficiency, transparency, and response times. What truly sets Flexkeeping apart is how effortlessly it transforms daily operations into a well-coordinated, data-driven workflow.
The real-time task management, cl...
Slovenia
Slovenia
General manager
Mid-Sized Hotel
8
Satisfactory
Housekeeping Substitute for the manager from 500+ room Boutique in Berlin (Germany)
Verified
7 months ago
Simplicity of arranging the rooms for cleaners.
Tasks section shows to which cleaner or checker the task is assigned.
Repairs section has option to take a photo.
Germany
Germany
Housekeeping Substitute for the manager
X-Large Hotel
10
Making magic happen
Service Owner from 500+ room Luxury Hotel in Bergen (Norway)
Verified
7 months ago
The way operations go from chaos to control in under a week. That the cleaners already on day 2 are confident in using the app.
Norway
Norway
Service Owner
X-Large Hotel
10
Hotel Manager
Hotel Manager from 500+ room Bed & Breakfast & Inn in Stockholm (Sweden)
Verified
7 months ago
- Analytics.
- Automation between MEWS and Flexkeeping.
- Functionality in the app for housekeeping staff.
- Room allocation.
- Task.
Sweden
Sweden
Hotel Manager
X-Large Hotel
10
How Norway’s Largest Hotel Saved 464 Hours Per Month With Flexkeeping
Assistant General Manager from 500+ room Branded Hotel in Oslo (Norway)
Verified
7 months ago
For the first time, every department is using the same system. Housekeeping, reception, maintenance, F&B, even events. Everyone is connected.
Norway
Norway
Assistant General Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Flexkeeping is a powerful and intuitive housekeeping and operations platform that helps streamline communication between hotel departments. It makes task management easy, ensures accountability, and helps teams operate more efficiently. From real-time room status updates to maintenance tracking and staff messaging, it significantly improves day-to-day operations, saving time and reducing errors across the board.
Showing all answers to: "What does this product or service do well?"
Flexkeeping is a powerful and intuitive housekeeping and operations platform that helps streamline communication between hotel departments. It makes task management easy, ensures accountability, and helps teams operate more efficiently. From real-time room status updates to maintenance tracking and staff messaging, it significantly improves day-to-day operations, saving time and reducing errors across the board.
Flexkeeping supports hotels with bridging the gap between guest requests and operations. They can take for example upsells sold by Oaky and turn them into actionable tasks. This gives teams full visibility into responsibilities, timing, and ownership at every step so nothing slips through the cracks. Combined with automation through Mews, hotels gain a more efficient and effortless way to manage tasks across departments.
Flexkeeping makes it easy for hotel teams to act on information coming from tools like Oaky by turning those updates into clear, practical tasks. Teams can track responsibilities without guessing, which helps prevent small issues from escalating. Combined with Mews' automation, daily operations tend to stay organized and much easier to manage.
Flexkeeping excels at translating guest-facing actions, such as upsells sold in Oaky, into clear, trackable operational tasks. Their platform ensures that teams know exactly what needs to happen, when, and by whom. Hotels benefit from fewer miscommunications, smoother workflows, and truly reliable service delivery. The automation through Mews further strengthens operational efficiency and makes execution seamless.
Flexkeeping keeps the operations team fully up to date by turning guest requests, like Oaky upsells, into clear tasks that won’t be overlooked. It gives staff straightforward instructions, reduces confusion, and helps ensure guests get exactly what they expect.
Question:
What differentiates this product or service from the competition?
Answer:
Flexkeeping stands out for its exceptional user experience and depth of features tailored to real-world hotel operations. It’s highly customizable, integrates well with PMS platforms, and is designed to be easy for teams to adopt quickly, even those with limited tech experience. Their team is also incredibly responsive and proactive, offering dedicated support and truly listening to hotelier feedback for ongoing improvements.
Showing all answers to: "What differentiates this product or service from the competition?"
Flexkeeping stands out for its exceptional user experience and depth of features tailored to real-world hotel operations. It’s highly customizable, integrates well with PMS platforms, and is designed to be easy for teams to adopt quickly, even those with limited tech experience. Their team is also incredibly responsive and proactive, offering dedicated support and truly listening to hotelier feedback for ongoing improvements.
Flexkeeping naturally fits into the day-to-day rhythm of hotel teams. Its workflows are straightforward, practical, and closely aligned with already existing operations. This ensures teams can get up and running quickly with minimal friction. On top of that, strong integrations (like with Oaky and Mews) enable upsells to flow directly into tasks, creating a connected and automated system.
A key advantage of Flexkeeping is how naturally it fits into the routines of hotel departments. Its integrations with Oaky and Mews strengthen that experience by linking upsells and guest requests directly to the right teams.
Flexkeeping stands out for its intuitive workflow design and outstanding alignment with real hotel operations. The platform is built with a deep understanding of housekeeping, maintenance, and cross-department collaboration, which makes adoption easy for teams. Their strong integrations, especially with Oaky and Mews, create a unified ecosystem where upsells convert effortlessly into actionable tasks. This interoperability is a major competitive advantage and a clear value driver for our mutual clients.
Flexkeeping really shines in how simple it makes day-to-day hotel work. The tool feels natural for teams, so they pick it up quickly. What makes them especially strong is how well they connect with systems like Oaky and Mews. When everything talks to each other, upsells and guest requests move into the operation without anyone needing to chase things manually.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Don’t underestimate the operational lift Flexkeeping can give your team. Take time during setup to fully map out your internal processes, the more thought you put into configuration, the more powerful it becomes. It’s a tool that scales with you and adapts to your needs, so be sure to involve your key team members early for the smoothest onboarding and long-term success.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Don’t underestimate the operational lift Flexkeeping can give your team. Take time during setup to fully map out your internal processes, the more thought you put into configuration, the more powerful it becomes. It’s a tool that scales with you and adapts to your needs, so be sure to involve your key team members early for the smoothest onboarding and long-term success.
If you are looking to streamline your operations and ensure that guest requests and upsells are handled effortlessly. Flexkeeping is a solid choice for hotels that want to deliver a more seamless experience for both staff and guests.
Look into Flexkeeping if you want operations that feel more coordinated and easier for teams to stay on top of. It’s a practical choice for improving consistency and making sure guest needs are handled promptly.
Choose Flexkeeping if you want operational consistency and seamless execution of upsells and guest requests. It’s a smart investment for any hotel looking to elevate productivity and guest satisfaction through better team coordination.
Go with Flexkeeping if you want your team to stay aligned and tasks to be handled reliably. It’s a great choice for hotels that want smoother operations and happier guests without adding extra work for staff.
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News
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Flexkeeping Elevates Guest Personalization at Valamar with Full Rollout of Automated Services
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Villa Copenhagen Automates Over 13,700 Tasks in 3 Months Using Flexkeeping’s Automated Services
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Flexkeeping Launches Breakthrough Solution to Completely Automate Personalized Guest Experiences
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1 year ago
Housekeeping Automation at REVO Munich
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Strawberry Chooses Flexkeeping to Completely Automate its Operations
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2 years ago
Flexkeeping Launches First-Ever AI Voice Assistant For Multilingual Hotel Teams
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Transforming Operations: How Valamar Parentino Hotel streamlined their operations with Flexkeeping
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FlexKeeping Introduces Innovative Automated Cleanings Feature to Enhance Housekeeping Efficiency and Customisation
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From Housekeeping to Maintenance and beyond - automating Operations at Falkensteiner Hotel Diadora with Flexkeeping
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How Flexkeeping helped Grand Park Hotel improve the guest experience by automating operations and supercharging collaboration
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The Remington Orange achieves housekeeping triumph with Flexkeeping
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How Palace Resorts automated daily operations in 10 all-inclusive luxury resorts with Flexkeeping
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Digitize, automate, win: The Zetter Group's story of triumph with Flexkeeping
Flexkeeping
3 years ago
Elevating Hostel Dynamics: How Flexkeeping helped Viajero Hostel Buenos Aires digitalise their operations
Flexkeeping
3 years ago
In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion
Flexkeeping
4 years ago
16 Key Features to Look for in a Hotel Housekeeping Software
Flexkeeping
4 years ago
Flexkeeping Announces Technology Integration with apaleo, an API-First Cloud Platform
Flexkeeping Integrations
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Canary Technologies
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Cloudbeds
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Duve
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RoomRaccoon
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RMS
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roommaster
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This integration hasn’t been verified by Flexkeeping yet.
Guestnet
95% recommended by 158 hotels |
|
Support
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Flexkeeping has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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