Flexkeeping (Housekeeping)

Ranked 3 (out of 26) in Housekeeping Software

Housekeeping Software

The most comprehensive housekeeping app

Ratings Snapshot

Certificate of Excellence
Read 88 reviews
98%
Recommend
HTR Score icon
HT SCORE
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 26 in Housekeeping Software

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.9/5
Customer Support
4.9/5
Verified Customer Support

Flexkeeping’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Flexkeeping (Housekeeping) Overview

Top Alternative: ALICE Housekeeping

Flexkeeping (Housekeeping) Overview

The only housekeeping solution created by a housekeeper. Empower your housekeepers to do everything with a click, from viewing assigned tasks and confirming room statuses to updating minibar consumption and reporting maintenance issues. Supervisors can oversee all activities and provide instant feedback or comments.

About Flexkeeping

Founded in 2012 | Headquarters in Ljubljana Slovenia | 20 employees

Flexkeeping is a hotel housekeeping and staff communication platform created by a former housekeeper to streamline hospitality staff’s workflow, not add to it...

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Channel Managers
Browse integrations (15 verified)

Pros & Cons

Like 98% recommend

Hotel manager from Boutiques

Flexkeeping App is very easy to use at all levels. Saves a lot of time since tasks are distributed in a moment, helps to keep a valuable track of activities and to monitor costs at various levels. But of course, any tool...

Director of sales and marketing from City Center Hotels in

The product is our fundamental tool for our Operations and it really helps us to work faster and smarter. The support is always very proactive and the product is constantly improving.

Senior Sales Manager from Luxury Hotels

All their products are very user friendly and easy to adapt. Specially for Housekeeping and Maintenance it gives speed and accuracy to the entire process. It is easy to implement, to give training to employees and it ...

owner from Boutiques

would like the ability to message staff in real time, separate from task assignments. Presently just use text and email.

Hotel Manager from Luxury Hotels

Nothing to improve on our end. All is as it should be in order for departments to function and communicate between each other as they should

Hotel manager from Boutiques

There is always space for improvement but the products that we are using currently are fully meeting our needs and expectations. I used to work with the Flexkeeping App before when I was working for a hotel chain with la...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Flexkeeping provides a quick, to-the-point and seamless platform that helps make hotel operations work more efficiently, faster and it helps to minimize the response time. It helps optimize guest communication and feedback, and software in charge of staff communications eliminates the long response ...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (5)
Question:

What differentiates this product or service from the competition?

Answer:

Flexkeeping's approach to projects and how they use the experience in hospitality when shaping their services and product. They are deteremined to provide the best solution that fits specific needs, and they offer different modules to cater to different needs of different client types. Flexkeeping a...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (5)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My recommendation for the potential clients is to communicate their needs openly with the Flexkeeping team. Flexkeeping team has knowledge and experience which will allow them to give the potential client the best solution recommendations within their platform. They are dedicated and will bring a pe...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (5)
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+ 3 recommend
Recommended by Show More (1)

Flexkeeping Alternatives

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GETTING STARTED

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Features

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Slovenia
  • Croatia
  • United Kingdom
  • Serbia
  • Spain
  • United States of America
  • Mexico
  • Austria
  • Belize

88 Verified Flexkeeping Reviews

Likelihood to Recommend
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Low review volume alert

This vendor is 25% below the category average..

March 17, 2022

Flexkeeping (Housekeeping) Review: AWESOME Support and APP!!

Owner from Resorts in Pineola (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

We are so pleased with the Training and Support we have received in launching the Flexkeeping APP. We are excited to be using such a great app to streamline all of our housekeeping and maintenance needs a...

What do you dislike or think could be improved?

We’re still new to the Flexkeeping APP, but we sure like how they are continually improving all of its features.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 28, 2021

Flexkeeping (Housekeeping) Review: Quick and practical

Event organizer from Bed & Breakfast & Inns in (Slovenia)

Recommend 10/10
Full blue star
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What do you like most?

As a former receptionist, I liked that Flexkeeping enabled me quick orders of tasks for housekeeping and maintenance and also supervision over those tasks and room status. Once it also served well as ...

What do you dislike or think could be improved?

Visual design - stronger color scheme for quicker orientation among plenty of rooms. More pop-up reminders - maybe also connected with Opera, if possible. Maybe direct chatbox included would be useful (...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 28, 2021

Flexkeeping (Housekeeping) Review: All is really confortable to handle

Managment from Other in Puerto Malabrigo (Peru)

Recommend 10/10
Full blue star
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What do you like most?

All turns really sistematic and eficient, converts all your workers more productive, the reports are very useful to handle people

What do you dislike or think could be improved?

maybe a sistematic tool in the logistic area and inventory daily, that would be easy to control more ur loses

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
4

December 16, 2021

Flexkeeping (Housekeeping) Review: Makes the flow of information much easier

Salesman from Bed & Breakfast & Inns in (Slovenia)

Recommend 10/10
Full blue star
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What do you like most?

You dont need to call everybody working in the hotel to tell them what they need to do, or if something is allready done. Or if something has to be done. So it save time defintley

What do you dislike or think could be improved?

I wouldnt change anything acctually it made my work a lot easier. Maybe to change the colours to make it more comftorbale for the eyes

Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
4.5

December 15, 2021

Flexkeeping (Housekeeping) Review: Amazing company

GM from City Center Hotels in (Slovenia)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

It is an amazing company, with innovating tools that helps us run our business more smoothly. Working with Felxkeeping is start of the hotel digital transformation.

What do you dislike or think could be improved?

Amazing company. Nothing to say hear at the moment, tools that helps us run our business more smoothly

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 15, 2021

Flexkeeping (Housekeeping) Review: Simple and responsive

Hotel Concierge from Bed & Breakfast & Inns in (Slovenia)

Recommend 10/10
Full blue star
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What do you like most?

Very easy to manage. The team from flexkeeping is super responsive and always eager to help. The features which they provide are custom made for better individual experience.

What do you dislike or think could be improved?

Honestly, I really can't think of a thing. I am very satisfied with everything they provide. Good job flexkeeping team!

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
Less than $3/room/month

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