Flexkeeping (Housekeeping)

Ranked 4 (out of 29) in Housekeeping Software

Housekeeping Software

The most comprehensive housekeeping app

Ratings Snapshot

Certificate of Excellence
Read 88 reviews
98%
Recommend
HTR Score icon
HT SCORE
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #4 out of 29 in Housekeeping Software

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.9/5
Customer Support
4.9/5
Verified Customer Support

Flexkeeping’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Resorts 23 verified reviews
    98%
  • City Center Hotels 16 verified reviews
    99%
  • Luxury Hotels 13 verified reviews
    97%
  • Boutiques 11 verified reviews
    98%
  • Bed & Breakfast & Inns 10 verified reviews
    99%
  • Branded Hotels 5 verified reviews
    100%
  • Extended Stay & Serviced Apartments 4 verified reviews
    98%
  • RV Parks & Campgrounds 4 verified reviews
    100%
  • Limited Service & Budget Hotels 4 verified reviews
    95%
  • Airport/Conference Hotels 3 verified reviews
    97%
  • Casinos 2 verified reviews
    100%
  • Hostels 2 verified reviews
    90%

Flexkeeping (Housekeeping) Overview

Flexkeeping (Housekeeping) Overview

The only housekeeping solution created by a housekeeper. Empower your housekeepers to do everything with a click, from viewing assigned tasks and confirming room statuses to updating minibar consumption and reporting maintenance issues. Supervisors can oversee all activities and provide instant feedback or comments.

About Flexkeeping View website

Founded in 2012 | Headquarters in Ljubljana Slovenia | 20 employees

Flexkeeping is a hotel housekeeping and staff communication platform created by a former housekeeper to streamline hospitality staff’s workflow, not add to it...

Other Products by Flexkeeping

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Channel Managers
Browse integrations (17 verified)

What customers love about Flexkeeping (Housekeeping)

Like 98% recommend

Hotel Manager

It's simple to use and very helpful, less time is spent on repairing faults

Room Divisions Director

The facility to comunicate between the involved departments and the opportunity to improve the service for our guests

IT specialist

Flexkeeping is really a WOW app. It makes every operations in the hotel run smoothly and without waiting. It makes all communications fast and well tracked. It is very simple to use and extremely user friendly. Using the...

Director

The ability to provide my housekeeping teams with up to date room information, task and maintenance management. With the addition of stock and laundry management, i can manage most aspects of my housekeeping operations t...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Flexkeeping provides a quick, to-the-point and seamless platform that helps make hotel operations work more efficiently, faster and it helps to minimize the response time. It helps optimize guest communication and feedback, and software in charge of staff communications eliminates the long response ...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (5)
Question:

What differentiates this product or service from the competition?

Answer:

Flexkeeping's approach to projects and how they use the experience in hospitality when shaping their services and product. They are deteremined to provide the best solution that fits specific needs, and they offer different modules to cater to different needs of different client types. Flexkeeping a...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (5)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My recommendation for the potential clients is to communicate their needs openly with the Flexkeeping team. Flexkeeping team has knowledge and experience which will allow them to give the potential client the best solution recommendations within their platform. They are dedicated and will bring a pe...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (5)
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+ 3 recommend
Recommended by Show More (1)

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Want to go behind the scenes and see how Flexkeeping (Housekeeping) works?

Clients & references

References & testimonials

Testimonial avatar
You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is...
Barbara Polak Tomsic Housekeeping Manager at the Grand Hotel Union
Testimonial avatar
Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to wo...
Stefanie Augustin Head of Housekeeping at the Holiday Inn Vienna - South, an IHG Hotel

Featured partners

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Case studies

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Flexkeeping doesn’t have any case studies available

Awards & Certifications

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Flexkeeping doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Slovenia
  • Croatia
  • United Kingdom
  • Serbia
  • Spain
  • United States of America
  • Mexico
  • Austria
  • Italy

88 Verified Flexkeeping Reviews

Likelihood to Recommend
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March 17, 2022

Flexkeeping (Housekeeping) Review: AWESOME Support and APP!!

Owner from Resorts in Pineola (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

We are so pleased with the Training and Support we have received in launching the Flexkeeping APP. We are excited to be using such a great app to streamline all of our housekeeping and maintenance needs a...

What do you dislike or think could be improved?

We’re still new to the Flexkeeping APP, but we sure like how they are continually improving all of its features.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 28, 2021

Flexkeeping (Housekeeping) Review: Quick and practical

Event organizer from Bed & Breakfast & Inns in (Slovenia)

Recommend 10/10
Full blue star
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What do you like most?

As a former receptionist, I liked that Flexkeeping enabled me quick orders of tasks for housekeeping and maintenance and also supervision over those tasks and room status. Once it also served well as ...

What do you dislike or think could be improved?

Visual design - stronger color scheme for quicker orientation among plenty of rooms. More pop-up reminders - maybe also connected with Opera, if possible. Maybe direct chatbox included would be useful (...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 28, 2021

Flexkeeping (Housekeeping) Review: All is really confortable to handle

Managment from Other in Puerto Malabrigo (Peru)

Recommend 10/10
Full blue star
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What do you like most?

All turns really sistematic and eficient, converts all your workers more productive, the reports are very useful to handle people

What do you dislike or think could be improved?

maybe a sistematic tool in the logistic area and inventory daily, that would be easy to control more ur loses

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
4

December 16, 2021

Flexkeeping (Housekeeping) Review: Makes the flow of information much easier

Salesman from Bed & Breakfast & Inns in (Slovenia)

Recommend 10/10
Full blue star
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What do you like most?

You dont need to call everybody working in the hotel to tell them what they need to do, or if something is allready done. Or if something has to be done. So it save time defintley

What do you dislike or think could be improved?

I wouldnt change anything acctually it made my work a lot easier. Maybe to change the colours to make it more comftorbale for the eyes

Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
4.5

December 15, 2021

Flexkeeping (Housekeeping) Review: Amazing company

GM from City Center Hotels in (Slovenia)

Recommend 10/10
Full blue star
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What do you like most?

It is an amazing company, with innovating tools that helps us run our business more smoothly. Working with Felxkeeping is start of the hotel digital transformation.

What do you dislike or think could be improved?

Amazing company. Nothing to say hear at the moment, tools that helps us run our business more smoothly

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 15, 2021

Flexkeeping (Housekeeping) Review: Simple and responsive

Hotel Concierge from Bed & Breakfast & Inns in (Slovenia)

Recommend 10/10
Full blue star
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What do you like most?

Very easy to manage. The team from flexkeeping is super responsive and always eager to help. The features which they provide are custom made for better individual experience.

What do you dislike or think could be improved?

Honestly, I really can't think of a thing. I am very satisfied with everything they provide. Good job flexkeeping team!

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
Less than $3/room/month

Recent News & Content

Resources & reports

Profile empty

Flexkeeping doesn’t have any free e-books or reports available