Flexkeeping (Housekeeping)

Ranked 4 (out of 33) in Housekeeping Software

Housekeeping Software

The most comprehensive housekeeping app

Ratings Snapshot

Certificate of Excellence
Read 140 reviews
99%
Recommend
HTR Score icon
HT SCORE
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #4 out of 33 in Housekeeping Software

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.9/5
Customer Support
4.9/5
Verified Customer Support

Flexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Luxury Hotels 36 verified reviews
    98%
  • Resorts 34 verified reviews
    99%
  • City Center Hotels 25 verified reviews
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  • Branded Hotels 18 verified reviews
    99%
  • Boutiques 18 verified reviews
    98%
  • Bed & Breakfast & Inns 12 verified reviews
    99%
  • RV Parks & Campgrounds 9 verified reviews
    99%
  • Extended Stay & Serviced Apartments 7 verified reviews
    99%
  • Limited Service & Budget Hotels 6 verified reviews
    97%
  • Hostels 6 verified reviews
    93%
  • Airport/Conference Hotels 4 verified reviews
    98%
  • Casinos 2 verified reviews
    100%
  • Motels 1 verified reviews
    100%
  • Vacation Rentals & Villas 1 verified reviews
    100%

Flexkeeping (Housekeeping) Overview

Flexkeeping (Housekeeping) Overview

The only housekeeping solution created by a housekeeper. Empower your housekeepers to do everything with a click, from viewing assigned tasks and confirming room statuses to updating minibar consumption and reporting maintenance issues. Supervisors can oversee all activities and provide instant feedback or comments.

About Flexkeeping View website

Founded in 2012 | Headquarters in Ljubljana Slovenia | 20 employees

Flexkeeping is a hotel housekeeping and staff communication platform created by a former housekeeper to streamline hospitality staff’s workflow, not add to it...

Other Products by Flexkeeping

1/3

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Channel Managers
Browse integrations (18 verified)

What customers love about Flexkeeping (Housekeeping)

Like 99% recommend

Hotel Manager

It's simple to use and very helpful, less time is spent on repairing faults

Room Divisions Director

The facility to comunicate between the involved departments and the opportunity to improve the service for our guests

IT specialist

Flexkeeping is really a WOW app. It makes every operations in the hotel run smoothly and without waiting. It makes all communications fast and well tracked. It is very simple to use and extremely user friendly. Using the...

Director

The ability to provide my housekeeping teams with up to date room information, task and maintenance management. With the addition of stock and laundry management, i can manage most aspects of my housekeeping operations t...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Flexkeeping is the most popular solution in our marketplace for housekeeping and team collaboration. They provide a seamless and very comprehensive solution that allows properties to have complete control over all of their operations. Sign up with Flexkeeping and you should see an immediate positive...

by Nadia Petropoulou (Cloudbeds) on December 07, 2022

See more answers (6)
Question:

What differentiates this product or service from the competition?

Answer:

The Flexkeeping team is very responsive and puts customer needs first. They consistently get very good feedback from hoteliers because of the high quality of their products and service. They offer an excellent, easy-to-use interphase and multiple different modules to suit all kinds of property types...

by Nadia Petropoulou (Cloudbeds) on December 07, 2022

See more answers (6)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Having worked with Flexkeeping for some time now, I can say that this solution works with the PMS seamlessly to reduce the hotelier's daily operational burden and ultimately increase both guest and staff satisfaction in a big way.

by Nadia Petropoulou (Cloudbeds) on December 07, 2022

See more answers (6)
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+ 4 recommend
Recommended by Show More (2)

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Want to go behind the scenes and see how Flexkeeping (Housekeeping) works?

Clients & references

References & testimonials

Testimonial avatar
You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is...
Barbara Polak Tomsic Housekeeping Manager at the Grand Hotel Union
Testimonial avatar
Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to wo...
Stefanie Augustin Head of Housekeeping at the Holiday Inn Vienna - South, an IHG Hotel

Featured partners

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Awards & Certifications

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Flexkeeping doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Croatia
  • Slovenia
  • United Kingdom
  • Serbia
  • United States of America
  • Spain
  • Costa Rica
  • Bulgaria
  • Austria

140 Verified Flexkeeping Reviews

Likelihood to Recommend
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December 15, 2022

Flexkeeping (Housekeeping) Review: Housekeeping operations optimized

Room Division Manager in Orange (Australia)

Recommend 10/10
Full blue star
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What do you like most?

No matter where I am, I know precisely what's going on just by glancing over Flexkeeping. I am finally able to have a full grasp of hotel operations! Now we can also show our staff that there is a career ...

What do you dislike or think could be improved?

- dedicated team based in OCE or SEA for ease of communication (they are already working on it)

Customer Support
4.5
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 14, 2022

Flexkeeping (Housekeeping) Review: Housekeeping SHE Dubrovnik

Housekeeping Executive from Branded Hotels in Srebreno (Croatia)

Recommend 10/10
Full blue star
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What do you like most?

It is easy to use, functional and reliable. The rapid flow of information makes the work more efficient. History is tracked and saved. Laundry summary is of great help.

What do you dislike or think could be improved?

In near future it would be great if there were a possibility for guests to have a version of flexkeeping app to communicate their needs, complaints and praise.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 12, 2022

Flexkeeping (Housekeeping) Review: Excellent solutions

Program Manager from Resorts in Novigrad (Croatia)

Recommend 10/10
Full blue star
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What do you like most?

I like that all information is in one place, that it's shared between multiple people within the same team, as well as between multiple teams

What do you dislike or think could be improved?

It would greatly help if I could log in once and stay logged on without having to log in every now and then.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

December 11, 2022

Flexkeeping (Housekeeping) Review: Just great & easy to use

Director of sales and marketing from Branded Hotels in (Slovenia)

Recommend 10/10
Full blue star
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What do you like most?

One of the best tools in the hotel industry, very user-friendly. It is easy to use and saves us a lot of time and a lot of manual work in hotel operations.

What do you dislike or think could be improved?

We’ve been working with Flexkeeping since 2015 and together we’ve been improving a lot of features during these years. At this point, I consider there are no flaws in the software and I’m really hap...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 10, 2022

Flexkeeping (Housekeeping) Review: Flexkeeping is an application full of accurate data that makes housekeeping work 90% easier

executive housekeeper from Luxury Hotels in Split (Croatia)

Recommend 10/10
Full blue star
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What do you like most?

That I can see the operation of the hotel, the state of breakdowns, consumption tables at any time, from anywhere.

What do you dislike or think could be improved?

everything is perfect, I am very satisfied. Flexkeeping - I can't imagine working without it ever again. I recommend it to everyone, it is so precise

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

December 09, 2022

Flexkeeping (Housekeeping) Review: It helps us a lot in every day bussines

FOM from Resorts in Zadar (Croatia)

Recommend 10/10
Full blue star
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What do you like most?

I like speed of the processes and accuracy, also I like constant update and support from the help desk. .

What do you dislike or think could be improved?

It will be better to have long term status of the booking in the flex, to have more functions .

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
Less than $3/room/month