HotelTime PMS
4.7 (436 REVIEWS)
Stephane, Sarah, Christopher + 45 more experts recommend HOTELTIME
Read RecommendationsHotelTime PMS
Ranked 4 (out of 284) in Property Management Systems
Hoteliers voted HOTELTIME as the #3 Property Management Systems provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldFully featured cloud-based PMS system with more than 600 customers in 20 countries world-wide.
94% recommended by 286 hotels
Asten Hotels, SUHA Hospitality, L’Hotels & 283 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, HotelTime PMS is the #4 most trending product in the Property Management Systems category (out of 284) and the #76 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHOTELTIME has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted HOTELTIME as the #3 Property Management Systems provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Intuitive navigation
Dashboards
Save time with automated payments
Save time with automated payments
Take advantage of our in-built automated payment feature that can process regular and virtual credit cards, issue and send automatically tax documents for the payments, allow you different setting for each rate-code and puts you in PCI compliance mode. Saves a lot of time and money to staff using this feature.
INBUILT housekeeping APP
INBUILT housekeeping APP
Save time with our FREE in-built housekeeping app, that allows instant exchange of information between reception and housekeeping about the status of the reservation and status of the room. It allows as well charging the minibar, report maintanance issues, lost and found and much more
Unlimited data in your system reports
Unlimited data in your system reports
Take advantage of the cloud system and access all your historical data including agregated reports, data analysis, and even filter by multiple criteria to find the piece of information you need. When done, you are free to export those reports to excel or use some of our API´s to get the data directly from the system.
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Other
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Success Stories
SUHA Hospitality's Journey to Process Automation
دبي (United Arab Emirates)
More effective operation in Losehill House thanks to HotelTime Solutions
(United Kingdom)
Absolute Hotels and Resorts needed a solution for multiple properties and cost reduction
Phuket (Thailand)
Thai Garden Resort and HotelTime Solutions: Professional management, functioning accounting, comprehensive solution and extensive options of integration with third-party systems
Muang Pattaya (Thailand)
300 apartments in different areas in London effectively managed by HotelTime PMS
(United Kingdom)
Why Asten Hotels Partnered with HotelTime to Reduce Admin Costs, Modernize their Operation, and Eliminate Manual Work
Špindlerův Mlýn (Czech Republic)
How Luxury Boutique Chateau Mcely Upgraded its Tech Stack to Streamline Operations & Deliver Better Service
Mcely (Czech Republic)
How Nezvalova Archa Designed a Fully Automated Smart Hotel Built on HotelTime
Olomouc (Czech Republic)
References
"Fantastic system and easy to operate software. The support from the HotelTime team is also outstanding! They help us every time we need something. Highly recommended!"
"We switched to a cloud-based HotelTime PMS and we are more effective and less overwhelmed with work since then. A real-time interface makes reservation administration much easier. With a few clicks, you can make single or even multiple bookings. Check-in & check-out are simpler, too. Billing is not complicated at all; you can see everything on just one screen. It’s also pretty easy to add charges or items to the invoice even if the reservation is checked out. All the revenue-related reports are handy and available to export in excel. With real-time inventory updates in the channel manager, you can distribute the availability and the rates on time across all the channels. Most importantly, rate loading for 365 days is way too easier in the PMS than in the channel manager. And our team is also looking to the future. I was surprised to see that HotelTime PMS can charge the credit card without any payment terminal. With this advanced solution, we will become the first property in the UAE to have an auto payment setup. This will eliminate all the hours of manual work and errors."
"We like the in-depth statistics that we are able to get from HotelTime. The HotelTime interface is quite intuitive and easy to use. The paymasters feature is very useful for use with events. Vento is super easy to use and versatile. Also, it can be used as in-depth as needed. The inventory system is easy to use once you learn how. Good, quick support."
"Although we are not a canonical hotel, we have found that Libero SPA system suits all of our needs and requirements. The team really took the time to consult with us through the system setup, in order to ensure it suited our needs. Libero SPA even did some technical development work to get the correct solution. Since it went live, the system has made a huge difference to our operations: streamlining processes, improving management reporting, allowing greater flexibility with the management of groups and invoicing, and vastly improving revenue by integrating with all the various distribution platforms. Of course, we faced some challenges along the way, but the support staff (and the management team) were always on the other end of the phone and willing to help. A very happy (non-hotel) customer over here on Wigmore Street!"
"Although we are not a canonical hotel, we have found that Vento ePOS system suits all of our needs and requirements. The team really took the time to consult with us through the system setup, in order to ensure it suited our needs. Vento ePOS even did some technical development work to get the correct solution. Since it went live, the system has made a huge difference to our operations: streamlining processes, improving management reporting, allowing greater flexibility with the management of groups and invoicing, and vastly improving revenue by integrating with all the various distribution platforms. Of course, we faced some challenges along the way, but the support staff (and the management team) were always on the other end of the phone and willing to help. A very happy (non-hotel) customer over here on Wigmore Street!"
"We appreciate the user-friendliness and the cloud solution since it allows easy and clear reporting anytime, anywhere."
"One of the biggest advantages is that both systems for hotels and restaurants are cloud based so we can access our data from anywhere."
"We very much appreciate the working relationship we have with HOTELTIME SOLUTIONS. They enhance our operations with their products and services. The product is user-frienldy and flexible and their support are always helpful and efficient. In short, HOTELTIME is our partner who always has time for our hotels."
"We have been using HotelTime system for the hotel and the restaurant and we are extremely happy with how it works."
"Although we are not a canonical hotel, we have found that HOTELTIME SOLUTIONS system suits all of our needs and requirements. The team really took the time to consult with us through the system setup, in order to ensure it suited our needs. HOTELTIME SOLUTIONS even did some technical development work to get the correct solution. Since it went live, the system has made a huge difference to our operations: streamlining processes, improving management reporting, allowing greater flexibility with the management of groups and invoicing, and vastly improving revenue by integrating with all the various distribution platforms. Of course, we faced some challenges along the way, but the support staff (and the management team) were always on the other end of the phone and willing to help. A very happy (non-hotel) customer over here on Wigmore Street!"
Featured Customers
Popularity by Segment
Size
16 | X-Small (1-9 room)
51 | Small (10-24 room)
182 | Medium (25-74 room)
91 | Large (75-199 room)
52 | X-Large (200+ room)
Country
357 | Czech Republic
46 | Thailand
20 | United Arab Emirates
12 | United Kingdom
9 | Sri Lanka
6 | Kenya
6 | Indonesia
5 | Estonia
5 | Tanzania
5 | Fiji
3 | Philippines
2 | Hungary
2 | Latvia
1 | Maldives
1 | Congo (Brazzaville)
1 | Bulgaria
1 | Vietnam
1 | Germany
1 | Slovakia
1 | Seychelles
Type
138 | Resorts
134 | Luxury Hotels
81 | City Center Hotels
67 | Bed & Breakfast & Inns
66 | Boutiques
54 | Branded Hotels
33 | Airport/Conference Hotels
24 | Hostels
18 | Limited Service & Budget Hotels
17 | RV Parks & Campgrounds
15 | Vacation Rentals & Villas
13 | Extended Stay & Serviced Apartments
2 | Motels
Region
381 | Europe
66 | Asia Pacific
20 | Middle East
13 | Africa
5 | Oceania
Category
436 | Property Management Systems
218 | Restaurant Management Software
96 | Spa Software
More Products by HOTELTIME
Hotelier Rating
simple
A from 50-74 room Boutique in (Czech Republic)
It's simple to work with
Front office manager from 100 to 199 room City Center Hotel in (Czech Republic)
Hoteltime never sleeps
Hotel director from 25-49 room Boutique in (Czech Republic)
ideal for small hotels
Resident manager from 50-74 room Bed & Breakfast & Inn in (Czech Republic)
HotelTime reports, payments and support
General Manager from 50-74 room City Center Hotel in Rīga (Latvia)
First year in operation
front office from 10 to 24 room Boutique in (Czech Republic)
#reservations #report #purchasing costs
Deputy Director from 25-49 room Luxury Hotel in (Czech Republic)
We are satisfied.
Marketing & Sales manager from 25-49 room Luxury Hotel in (Czech Republic)
Proven PMS
hotel manager from 25-49 room Bed & Breakfast & Inn in (Czech Republic)
Simple and smart Original: Jednoduché a chytré
Receptionist from Extended Stay & Serviced Apartment in Řepov (Czech Republic)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
I am pleased to share my appreciation and recognition for the exceptional partnership between Carmen Software and HotelTime Solutions. Carmen Software and HotelTime Solutions have seamlessly integrated our cutting-edge software solutions to deliver a complete hotel management experience. Our software interface combines the strengths of both front-office and back-office functionalities, providing our clients throughout APAC with a streamlined and efficient solution. This integrated approach not only enhances operational efficiency but also elevates the overall guest experience, contributing to the success of hotels and resorts in the region. The success of this collaboration is a testament to the strong partnership and support structure established between Carmen Software and HotelTime Solutions. The dedication and commitment shown by both teams have played a pivotal role in overcoming challenges and achieving shared goals. The synergy between our organizations has not only resulted in a powerful software solution but has also fostered a relationship built on trust, mutual respect, and a shared vision for the future. Furthermore, I would like to acknowledge the unwavering support and collaborative spirit demonstrated by the teams at HotelTime Solutions. Their commitment to excellence and responsiveness to our evolving needs have been instrumental in the seamless integration of our software solutions. I recommend HotelTime Solutions as a strategic partner in the hospitality industry. Our shared success is a testament to the strength of our collaboration, and we look forward to continuing this journey together. As we move forward, Carmen Software remains dedicated to innovation, excellence, and the continued enhancement of our offerings for the benefit of our clients.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Hoteltime PMS stands out prominently in the competitive landscape through its unparalleled commitment to excellence and innovation, epitomized by its fully cloud-based solution. Unlike many competitors, Hoteltime PMS has embraced a forward-thinking approach that addresses the diverse needs of the hospitality industry comprehensively, covering the requirements of hotels, restaurants, and spas seamlessly. The fully cloud-based solution offered by Hoteltime PMS is a game-changer. It not only enhances operational efficiency but also provides the flexibility and scalability that modern establishments demand. This cutting-edge technology allows for real-time access to critical data, facilitating quick and informed decision-making. The ease of integration across various departments ensures a harmonized and streamlined experience for both staff and clients. What truly sets Hoteltime PMS apart is its commitment to delivering a holistic solution that caters to the multifaceted needs of the hospitality sector. The platform seamlessly manages hotel operations, restaurant functions, and spa services, offering a unified experience that is both comprehensive and intuitive. This all-encompassing approach is a testament to Hoteltime PMS's dedication to providing a one-stop solution for the diverse requirements of its clients. Equally noteworthy is the exceptional support structure provided by Hoteltime. Their commitment to client success goes beyond just delivering a product; it extends to a robust support system that ensures clients are empowered and confident in their utilization of the platform. The responsive and knowledgeable support team at Hoteltime has earned strong recognition for their dedication to resolving issues promptly and providing valuable insights to optimize system utilization. In a market saturated with options, Hoteltime PMS stands out as a true leader, not only for its state-of-the-art technology but also for the unwavering support that accompanies it. As a partner, Carmen Software can confidently attest that Hoteltime PMS not only meets but exceeds expectations, making it a strategic choice for any establishment aspiring to thrive in today's dynamic hospitality landscape.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Consider Hoteltime as a long-term investment with a forward-thinking partner that understands the hospitality industry well. Their complete solution and local presence in Thailand ensure world-class service to all APAC customers.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Posts
HOTELTIME
1 month ago
SUHA Hospitality's Journey to Process Automation
HOTELTIME
1 month ago
More effective operation in Losehill House thanks to HotelTime Solutions
HOTELTIME
2 months ago
Absolute Hotels and Resorts needed a solution for multiple properties and cost reduction
HOTELTIME
1 year ago
Thai Garden Resort and HotelTime Solutions: Professional management, functioning accounting, comprehensive solution and extensive options of integration with third-party systems
HOTELTIME
1 year ago
300 apartments in different areas in London effectively managed by HotelTime PMS
HOTELTIME
1 year ago
Why Asten Hotels Partnered with HotelTime to Reduce Admin Costs, Modernize their Operation, and Eliminate Manual Work
HOTELTIME
1 year ago
How Luxury Boutique Chateau Mcely Upgraded its Tech Stack to Streamline Operations & Deliver Better Service
HOTELTIME
1 year ago
HotelTime Solutions Integrate With Adyen
HOTELTIME
1 year ago
How PMSs Help Mobile Applications Push Hospitality Forward
HOTELTIME
1 year ago
How Nezvalova Archa Designed a Fully Automated Smart Hotel Built on HotelTime
HOTELTIME
1 year ago
Is the Future of Revenue Management Humanless?
HOTELTIME
1 year ago
HotelTime Sends Employees to Work Remotely for Month to Learn Local Markets
HOTELTIME
1 year ago
Hotel Payments Processing: Understanding the Fees and Stakeholders
HOTELTIME
2 years ago
8 Ways a Hotel PMS Improves Operations and the Guest Experience
HOTELTIME
2 years ago
OREA Hotels & Resorts Signs With HotelTime Solutions
HOTELTIME
3 years ago
The Hotels of the Future: Anthropocentric, Technocentric and Hybrid
HOTELTIME
4 years ago
A 1,000 word micro-history of hotel distribution
HOTELTIME
5 years ago
Social Media for Hotels: How it Drove 6% of Direct Bookings
HOTELTIME
5 years ago
The Co-Pilot Theory: How to increase revenue by throwing your tie away
HOTELTIME
5 years ago
8 tips to choose a hotel marketing agency
Integrations
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