HotelTime PMS

Ranked 4 (out of 210) in Property Management Systems

Property Management Systems

Fully featured cloud-based PMS system with more than 550 customers in 16 countries world-wide.

Ratings Snapshot

Certificate of Excellence
Read 305 reviews
95%
Recommend
HTR Score icon
HT SCORE
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #4 out of 210 in Property Management Systems

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

HOTELTIME has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Resorts 58 verified reviews
    93%
  • Bed & Breakfast & Inns 47 verified reviews
    97%
  • Luxury Hotels 46 verified reviews
    93%
  • City Center Hotels 32 verified reviews
    97%
  • Airport/Conference Hotels 23 verified reviews
    100%
  • Boutiques 22 verified reviews
    95%
  • Extended Stay & Serviced Apartments 11 verified reviews
    92%
  • Vacation Rentals & Villas 8 verified reviews
    94%
  • Limited Service & Budget Hotels 8 verified reviews
    100%
  • Branded Hotels 3 verified reviews
    97%
  • Hostels 3 verified reviews
    100%
  • Motels 1 verified reviews
    100%

HotelTime PMS Overview

HotelTime PMS Overview

The First Cloud-Native PMS Suitable for properties of all sizes including resorts and groups Running In More Than 550 Properties In 16 Countries Worldwide

About HOTELTIME View website

Founded in 2002 | Headquarters in United Kingdom | 27 employees

“Since 2002, when HotelTime was established, our vision has been to become a leading supplier of quality, modern and complex online software solutions with an...

Other Products by HOTELTIME

Integrates with

  • Channel Managers
  • Booking Engine
  • Guest Surveys & Feedback
Browse integrations (61 verified)

What customers love about HotelTime PMS

Like 95% recommend

Sales Department from Other

It is a great tool for managing the reservations from anywhere with the access to the internet. Quick response to our questions and input from the support team. Improving over the time, keeping up with the demands ...

Manager

The speed of your help line ... There is also good clarity and intuitiveness of your application ... Although the names of bookmarks and functions are not always completely corresponding ... Original: Rychlost vaší he...

Director from Luxury Hotels

I like that Hoteltime is very easy to learn, very practical and gives me information that I need.

Owner from Branded Hotels

My staff only required a day's training and they knew this system inside out. From their feedback, it's the easiest software they have used. For myself, all the information management requires is all available.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Hotel Time makes it easy to integrate with their PMS and POS. Their support and service are outstanding. As a cloud-based solution, they are helping hotels worldwide connect better with their guests through booking and channel management.

by Rohan Watt (Orderlina) on June 09, 2022

See more answers (22)
Question:

What differentiates this product or service from the competition?

Answer:

Hotel Time provides an affordable PMS solution within reach of properties of any size. Even our own clients mention their support team who manage on-site implementations on the property and in person.

by Rohan Watt (Orderlina) on June 09, 2022

See more answers (22)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Look at their channel and booking engine product add-ons. Also, by connecting an integrated guest app order entry is removed and sent directly to the POS and added to the end of stay bill on the PMS.

by Rohan Watt (Orderlina) on June 09, 2022

See more answers (22)
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+ 20 recommend
Recommended by Show More (18)

Features

Accounting & Finance

4/5 features

Administration & Configuration

4/5 features

Marketing & Ecommerce

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Want to go behind the scenes and see how HotelTime PMS works?

Clients & references

References & testimonials

Testimonial avatar
Although we are not a canonical hotel, we have found that HOTELTIME SOLUTIONS system suits all of our needs and requirements. The team really took the time to consult with us through the system setup,...
Joanne Bowers Accommodation Manager at the Anglo Educational Services
Testimonial avatar
We have been using HotelTime system for the hotel and the restaurant and we are extremely happy with how it works.
Ben Bansal Owner at the Devoncove Hotel

Featured partners

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Awards & Certifications

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HOTELTIME doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Antarctica
  • Oceania
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Czech Republic
  • United Arab Emirates
  • Thailand
  • United Kingdom
  • Estonia
  • Tanzania
  • Kenya
  • Fiji

305 Verified HOTELTIME Reviews

Likelihood to Recommend
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April 29, 2022

HotelTime PMS Review: Hotel PMS system from Heaven with Incredible Customer Support and Tailor-made Features for an Extremely Satisf...

Owner of The Victorian House Hotel from Bed & Breakfast & Inns in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
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Full blue star

What do you like most?

After many years of trying and testing different PMS systems we luckily came across Hoteltime almost a decade ago and have never looked back. All our personal business needs have been met and exceeded usi...

What do you dislike or think could be improved?

Not much they can improve for myself to be honest. Everything i have requested has been actioned upon almost immediately. A supervisor feature whereby each User's click by click login activity can be moni...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 28, 2021

HotelTime PMS Review: HotelTime & Vento

Reservations Manager from Bed & Breakfast & Inns in (Czech Republic)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I have a very good experience with both HotelTime and Vento. Both are easy to use and Hoteltime Solution continually improving the system. Housekeeping aplication is great as well. Their support team is v...

What do you dislike or think could be improved?

Nothing important. Maybe editing Rates and Special Dates could be more user friendly. But overal I can recommend HotelTime to everyone.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 20, 2021

HotelTime PMS Review: Advanced Cloud PMS

Receptionist from Vacation Rentals & Villas in دبي (United Arab Emirates)

Recommend 10/10
Full blue star
Full blue star
Full blue star
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Full blue star

What do you like most?

Easy to access- a few click can do a lot of work in this pms. Check in a reservation take seconds, so does the check out!

What do you dislike or think could be improved?

Everything works perfectly fine according to what we need in the PMS. Probably in future, there might be changes required and we are confident that they will do it for us

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 16, 2021

HotelTime PMS Review: High standard and reliability

General Manager from Other in (Czech Republic)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We are using the system for about 12 years now. It has helped us to grow the business to this level "largest chain of Thai massage salons in Czechia". We mostly appreciate: - reliability - never been ha...

What do you dislike or think could be improved?

There are always million things that could suit us better and be precise for what we need, but objectively no system is perfect and there is always a budget cap for the changes/upgrades./systems. We haven...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 15, 2021

HotelTime PMS Review: Joint interconnection of programs

Manager from Extended Stay & Serviced Apartments in Rokytnice nad Jizerou (Czech Republic)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

Easy work with the program. Summary reports from multiple programs at once. The flexibility of use over the web extends to the phone.

What do you dislike or think could be improved?

At the moment, I can't think of anything, any shortcoming has always been quickly resolved or adjusted according to the needs.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 13, 2021

HotelTime PMS Review: Hotel chain 18 hotels with recent implementation

General Manager Orea hotel Pyramida from Airport/Conference Hotels in (Czech Republic)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- easy to use for all our staff - short period of training for all departments - prepared for the new era of digitalization

What do you dislike or think could be improved?

Front end of the apps is great, just the back end needs some minor improvements, but all of our requests were addressed immediately

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
$2501-$7500
Monthly subscription (/room/month)
$7/room/month - $10/room/month

Popular HotelTime PMS Integrations

View all (61 HOTELTIME Integrations)