HotelTime PMS

4.7 (455 REVIEWS)

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HT Score  
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Stephane, Sarah, Christopher + 45 more experts recommend HOTELTIME

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HotelTime PMS

4.7 (455 REVIEWS)

Ranked 5 (out of 311) in Property Management Systems

Fully featured cloud-based PMS system with more than 640 customers in 20 countries world-wide.

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Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, HotelTime PMS is the #6 most trending product in the Property Management Systems category (out of 311) and the #153 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

HOTELTIME has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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92 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About HotelTime PMS
Founded in 2002 | Headquarters in United Kingdom | 44 employees
The First Cloud-Native PMS Suitable for properties of all sizes including resorts and groups Running In More Than 640 Properties In 20 Countries Worldwide

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Capabilities

Intuitive navigation

Dashboards

Save time with automated payments

INBUILT housekeeping APP

Unlimited data in your system reports

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

HOTELTIME Average HOTELTIME

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7

Success Stories

10

References

24

Featured Customers

Popularity by Segment

Size

18 | X-Small (1-9 room)

56 | Small (10-24 room)

191 | Medium (25-74 room)

90 | Large (75-199 room)

57 | X-Large (200+ room)

Country

371 | Czech Republic

48 | Thailand

21 | United Arab Emirates

12 | United Kingdom

11 | Sri Lanka

6 | Estonia

6 | Kenya

6 | Indonesia

5 | Tanzania

5 | Fiji

3 | Philippines

2 | Hungary

2 | Latvia

1 | Maldives

1 | Congo (Brazzaville)

1 | Bulgaria

1 | Vietnam

1 | Germany

1 | Slovakia

1 | Seychelles

Type

145 | Luxury Hotels

140 | Resorts

90 | City Center Hotels

71 | Boutiques

69 | Bed & Breakfast & Inns

57 | Branded Hotels

37 | Airport/Conference Hotels

26 | Hostels

19 | Limited Service & Budget Hotels

18 | Extended Stay & Serviced Apartments

18 | RV Parks & Campgrounds

14 | Vacation Rentals & Villas

3 | Motels

Region

396 | Europe

70 | Asia Pacific

21 | Middle East

13 | Africa

5 | Oceania

Category

455 | Property Management Systems

221 | Restaurant Management Software

99 | Spa Software

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Hotelier Rating

Excellent
420
Very Good
57
Average
25
Poor
9
Terrible
1

Property Size

  • X-Small (18)
  • Small (56)
  • Medium (191)
  • Large (90)
  • X-Large (57)

Country

  • Czech Republic
    Czech Republic
    (371)
  • Thailand
    Thailand
    (48)
  • United Arab Emirates
    United Arab Emirates
    (21)
  • United Kingdom
    United Kingdom
    (12)
  • Sri Lanka
    Sri Lanka
    (11)
  • Estonia
    Estonia
    (6)
  • Kenya
    Kenya
    (6)
  • Indonesia
    Indonesia
    (6)
  • Tanzania
    Tanzania
    (5)
  • Fiji
    Fiji
    (5)
  • Philippines
    Philippines
    (3)
  • Hungary
    Hungary
    (2)
  • Latvia
    Latvia
    (2)
  • Maldives
    Maldives
    (1)
  • Congo (Brazzaville)
    Congo (Brazzaville)
    (1)
  • Bulgaria
    Bulgaria
    (1)
  • Vietnam
    Vietnam
    (1)
  • Germany
    Germany
    (1)
  • Slovakia
    Slovakia
    (1)
  • Seychelles
    Seychelles
    (1)

Region

  • Europe
    Europe
    (396)
  • Asia Pacific
    Asia Pacific
    (70)
  • Oceania
    Oceania
    (5)
  • Middle East
    Middle East
    (21)
  • Africa
    Africa
    (13)
8

All in one place

Resort manager from 25-49 room Boutique in Horní Planá (Czech Republic)

Verified
5 months ago
We really appreciate the option of multiuse of this program - I mean PMS, channel manager etc. in one program.
Country Czech Republic
Resort manager
Medium Hotel
10

Great PMS with good local support.

GM from 10 to 24 room Boutique in Galle (Sri Lanka)

Verified
5 months ago
We have been using Hotel Times and Vento and it is been a great tool for enhancing efficiency and productivity overall. The system is sophisticated and provides a good array of management reports. Also, Vento comes with an inventory management system which is very useful. More importantly hotel time has good local support team in any circum...
Country Sri Lanka
GM
Small Hotel
9

Real-Time Data and forecast report

E -marketing manager from 10 to 24 room Resort in ตำบล กะทู้ (Thailand)

Verified
5 months ago
I am happy that forecast reports can be filtered view by monthly, yearly, and daily. Detailed Reporting and Advanced Forecasting Tools Aid in Inventory and Rate Management
Country Thailand
E -marketing manager
Small Hotel
10

Intuitive and clear POS and PMS

Zástupce ředitele from 1 to 4 room in (Czech Republic)

Verified
5 months ago
A large degree of customization of the system according to our needs. Very good communication with HotelTime representatives, both with Mr. Skurzok, and professional training for Mr. Kureš's staff.
Country Czech Republic
Zástupce ředitele
X-Small Hotel
10

The best PMS system out there!

Owner from 25-49 room Boutique in (United Kingdom)

Verified
5 months ago
HotelTime's PMS system is by far the most user friendly and advanced one out there! The customer service is also first class! I would highly recommend it!
Country United Kingdom
Owner
Medium Hotel
10

Simple operation with many functions

Receptionist from 25-49 room Bed & Breakfast & Inn in Harrachov (Czech Republic)

Verified
6 months ago
- quick response to any query or problem - online trainings at the time of covid, all explained in detail - friendly and helpful staff
Country Czech Republic
Receptionist
Medium Hotel
10

Exceptional Customer Support, the customer support provided by hoteltime have outstanding and their team quick responsive.

Resort Manager from 25-49 room Hostel in Tambon Patong (Thailand)

Verified
6 months ago
Reliable Performance the system's performance is consistently. smooth and uninterrupted operations during peak hours, Customization options and scalability make it adaptable to our business needs.
Country Thailand
Resort Manager
Medium Hotel
8

Krumlov hotels

sales from 10 to 24 room Hostel in (Czech Republic)

Verified
6 months ago
Overview of reservations, reporting, home page with preset links, I will work with the system long enough to make an overall evaluation. . .
Country Czech Republic
sales
Small Hotel
Veronika from HOTELTIME replied
Thank you for letting us know!:-)
10

I have been working with the HT system for 4 months here at Nutrend. During the whole time I did not come across any particular problem. Occasional system hacking is easily overlooked. Otherwise, everything is clear, very well organized and the system is easy to work with. From the beginning, I found the functioning of the system complicated, but now, on the contrary, I think that it is very well thought out.

Recepční from 10 to 24 room Airport/Conference Hotel in (Czech Republic)

Verified
6 months ago
Quick check in, check out. A few clicks and everything is quickly completed. Furthermore, reports and statistics that can be easily searched in the system. Almost every mistake made by our receptionists can be corrected very easily.
Country Czech Republic
Recepční
Small Hotel
Veronika from HOTELTIME replied
Happy you are satisfied! Thank you for taking the time to share your thoughts.
10

Great and easy to use

Receptionist from 25-49 room City Center Hotel in (Czech Republic)

Verified
6 months ago
Easy to learn - easy to use and to learn the systemPractical usage - Its really practical and you can do almost everythingSystem is visualy great
Country Czech Republic
Receptionist
Medium Hotel
Veronika from HOTELTIME replied
Thank you for highlighting the aspects you enjoyed. It's customers like you that make our work so fulfilling.
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