HotelTime PMS

Ranked 4 (out of 195) in Property Management Systems

Property Management Systems

Fully featured cloud-based PMS system with more than 500 customers in 11 countries world-wide.

Ratings Snapshot

Certificate of Excellence
Read 304 reviews
95%
Recommend
HTR Score icon
HT SCORE
98 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #4 out of 195 in Property Management Systems

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

HOTELTIME has opened its internal systems to

Learn more
Most popular for
  • Resort 71 verified reviews
    93%
  • Bed & Breakfast 48 verified reviews
    97%
  • Boutique 44 verified reviews
    95%
  • City Center 35 verified reviews
    97%
  • Airport/ conference 23 verified reviews
    100%
  • Budget 8 verified reviews
    100%
  • Extended Stay 7 verified reviews
    91%
  • Villas 5 verified reviews
    88%
  • Serviced Apartment 5 verified reviews
    90%
  • Vacation Rental 5 verified reviews
    94%
  • Branded 3 verified reviews
    97%
  • Hostel 3 verified reviews
    100%
  • Motel 1 verified reviews
    100%

HotelTime PMS Overview

HotelTime PMS Overview

The First Cloud-Native PMS Running In More Than 550 Properties In 12 Countries Worldwide 94% Client Retention

About HOTELTIME View website

Founded in 2002 | Headquarters in United Kingdom | 27 employees

“Since 2002, when HotelTime was established, our vision has been to become a leading supplier of quality, modern and complex online software solutions with an...

Other Products by HOTELTIME

Integrates with

  • Booking Engine
  • Channel Managers
  • Digital Marketing Agencies
Browse integrations (52 verified)

What customers love about HotelTime PMS

Like 95% recommend

Sales Department from Other

It is a great tool for managing the reservations from anywhere with the access to the internet. Quick response to our questions and input from the support team. Improving over the time, keeping up with the demands ...

Manager

The speed of your help line ... There is also good clarity and intuitiveness of your application ... Although the names of bookmarks and functions are not always completely corresponding ... Original: Rychlost vaší he...

Director from Boutique

I like that Hoteltime is very easy to learn, very practical and gives me information that I need.

Owner from Branded

My staff only required a day's training and they knew this system inside out. From their feedback, it's the easiest software they have used. For myself, all the information management requires is all available.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Hoteltime is a fully cloud based PMS but it still allow seamless integration with local hardware solutions like our Granus readers, which scanning travel documents - e.g. ID cards, national passports, visas, credit cards.

by Slavomir Galus (Granus s.r.o.) on December 06, 2021

See more answers (20)
Question:

What differentiates this product or service from the competition?

Answer:

From what I can tell the communication with HotelTime team is always prompt and we never experienced any trouble. Our common clients are happy with the seamless integration. The support would be something to emphasize, since we get a great feedback on it.

by Slavomir Galus (Granus s.r.o.) on December 06, 2021

See more answers (20)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

From my long term experience I can tell HotelTime team always never stops improving their systems and integrations and most importantly, they always put the clients first.

by Slavomir Galus (Granus s.r.o.) on December 06, 2021

See more answers (20)
User avatar image User avatar image User avatar image
+ 18 recommend
Recommended by Show More (16)

Features

  • Spa & Wellness Module
  • Channel Manager
  • EPoS
  • Revenue management module
  • Integrated CRS
  • Payment processing
  • Booking engine
  • Calendar view
  • Reservation management
  • Ancillary revenue tracking
  • Custom rates
  • RevPaR & ADR Reports
  • Housekeeping module
  • Direct billing
  • Group functionality
  • Online 24/7 support
  • Automated night audit
  • E-training
  • Mobile App
  • Centralized user & role management
  • On premise
  • Cloud based
  • Multi-currency
  • Multi-lingual
  • Gift Vouchers
  • Guest CRM
  • Guest profiles
  • Mobile access on any device
  • Native Email Marketing
  • Digital Registration
  • Integrated ID & Passport Scanner
  • Mobile Device Notes & Tasks (Voice-to-Text)
  • Guest Communication (SMS Messaging)
  • Integrated Payment Terminal & Card Reader

Want to go behind the scenes and see how HotelTime PMS works?

Clients & references

References & testimonials

Testimonial avatar
Although we are not a canonical hotel, we have found that HOTELTIME SOLUTIONS system suits all of our needs and requirements. The team really took the time to consult with us through the system setup,...
Joanne Bowers Accommodation Manager at the Anglo Educational Services
Testimonial avatar
We have been using HotelTime system for the hotel and the restaurant and we are extremely happy with how it works.
Ben Bansal Owner at the Devoncove Hotel

Featured partners

Brand image
Brand image
Brand image
Brand image
Brand image
Brand image

Awards & Certifications

techAwards empty image

HOTELTIME doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Czech Republic
  • United Arab Emirates
  • Thailand
  • United Kingdom
  • Estonia
  • Tanzania
  • Kenya
  • Fiji

304 Verified HOTELTIME Reviews

Likelihood to Recommend
Filter by property type
Filter by geography

December 28, 2021

HotelTime PMS Review: HotelTime & Vento

Reservations Manager from Bed & Breakfast in (Czech Republic)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I have a very good experience with both HotelTime and Vento. Both are easy to use and Hoteltime Solution continually improving the system. Housekeeping aplication is great as well. Their support team is v...

What do you dislike or think could be improved?

Nothing important. Maybe editing Rates and Special Dates could be more user friendly. But overal I can recommend HotelTime to everyone.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 20, 2021

HotelTime PMS Review: Advanced Cloud PMS

Receptionist from Vacation Rental in دبي (United Arab Emirates)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Easy to access- a few click can do a lot of work in this pms. Check in a reservation take seconds, so does the check out!

What do you dislike or think could be improved?

Everything works perfectly fine according to what we need in the PMS. Probably in future, there might be changes required and we are confident that they will do it for us

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 16, 2021

HotelTime PMS Review: High standard and reliability

General Manager from Other in (Czech Republic)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We are using the system for about 12 years now. It has helped us to grow the business to this level "largest chain of Thai massage salons in Czechia". We mostly appreciate: - reliability - never been ha...

What do you dislike or think could be improved?

There are always million things that could suit us better and be precise for what we need, but objectively no system is perfect and there is always a budget cap for the changes/upgrades./systems. We haven...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 15, 2021

HotelTime PMS Review: Joint interconnection of programs

Manager from Extended Stay in Rokytnice nad Jizerou (Czech Republic)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Easy work with the program. Summary reports from multiple programs at once. The flexibility of use over the web extends to the phone.

What do you dislike or think could be improved?

At the moment, I can't think of anything, any shortcoming has always been quickly resolved or adjusted according to the needs.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 13, 2021

HotelTime PMS Review: Hotel chain 18 hotels with recent implementation

General Manager Orea hotel Pyramida from Airport/ conference in (Czech Republic)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- easy to use for all our staff - short period of training for all departments - prepared for the new era of digitalization

What do you dislike or think could be improved?

Front end of the apps is great, just the back end needs some minor improvements, but all of our requests were addressed immediately

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 11, 2021

HotelTime PMS Review: Hotel Time clear program, leads step by step

Front Office from Resort in Harrachov (Czech Republic)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

I like it the speed of work the most, clarity, I don't have to recalculate EUR / CZK, connection with ARES, automatic download of payments, fast payment thanks to the connection with the terminal

What do you dislike or think could be improved?

distribution of amounts for billing, lengthy process of printing registration cards, it is not visible in the ladders that the room is clean / dirty

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

Pricing

Implementation fee
$2501-$7500
Monthly subscription (/room/month)
$3/room/month - $6/room/month

Popular HotelTime PMS Integrations

View all (52 HOTELTIME Integrations)