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REVENUE MANAGEMENT
How a luxury island resort shifted from manual upselling and established a robust ancillary revenue stream
Discover how Oaky assisted SAiii Phi Phi Island Village in implementing streamlined and personalised upselling, leading to incredible revenue results.
Establishing an additional revenue: The resort sought to optimise upsells by showcasing distinct experiences to both direct bookers and OTA guests, which opened new avenues to generate additional revenue beyond traditional bookings.
Automated upselling: For SAii Phi Phi, it was crucial to implement an upsell tool seamlessly integrated with various PMS systems while offering an intuitive interface.
Ongoing source of inspiration: Recognising the evolving preferences of modern travellers, SAii Phi Phi Island Village’s objective was to provide guests with ways to inspire creative and memorable experiences. Oaky not only became the point of inspiration for guests but also the software that enabled them to purchase these experiences.