Manager - E-Commerce

2 months ago

Verified

... of packages which can help address concerns of taxation for India properties. ...

Front Office Manager

2 months ago

Verified

... The program needs more clarification regarding the guest’s method of canceling the request through the website and in the event that the request is non-refundable. ...

GM

2 months ago

Verified

... Everything seems fine to us so nothing that I can think that needs improvement. You have all the videos to understand the working. ...

Director of Sales & Marketing

2 months ago

Verified

... Suggestions for different packages from different destinations that can be easily copied and updated by each hotel individually. notification for key packages and advises for best utilization. ...

Director of diital Marketing

2 months ago

Verified

... have been very helpful in ensuring continues improvement. Looking forward to working with ...

Revenue Manager

2 months ago

Verified

... In depth reporting is not fully accessible via extranet yet, but can be requested at anytime be market manager directly if needed ...

General Manager

2 months ago

Verified

... The ease of use when a guest makes a booking and the results are there to show the system's success. ...

Reservation manager

3 months ago

Verified

... Auto sending system to the guest who has an email address on their profile and no need to take any action by manually. ...

E-Commerce Manager

3 months ago

Verified

... Additionally, providing more in-depth training or onboarding resources for new team members would be beneficial ...

Digital Marketing Executive

3 months ago

Verified

... efficiently. The simplicity of the platform has significantly improved our workflow and reduced the learning curve for new team ...

Senior Marketing manager

3 months ago

Verified

... automated processes, and ability to customize upsell options make it easy to integrate ...

Reservations Manager

3 months ago

Verified

... The implementation of the room upgrade bidding system has been a great help in giving our guests the chance to get room upgrades at a price they feel happy to pay. ...

Area Director Revenue Optimisation

3 months ago

Verified

... Oaky has helped enhance the overall customer journey and also improve guest engagement. With the continuous improvement on tech side hotels see more opportunities in 2025. ...

Director Of Revenue

3 months ago

Verified

... User friendly system and very supportive PIC ...

Revenue Manger

3 months ago

Verified

... Oaky is a powerful upselling tool for hotels, helping them increase revenue by offering tailored ...

Front Office Manager

3 months ago

Verified

... deals and update them without any hassle. Also the contact with Oaky runs smoothly and quick. Also the automated response ...

Front Office & Reservations Supervisor

3 months ago

Verified

... upgrade only for one or two nights, it would be good to add a date that for example only the final night on the reservation ...

Front Office Manager

3 months ago

Verified

... Additional revenue without any staff input, which also brings down our cost for bonuses ...

Revenue Manager

3 months ago

Verified

... At the beginning of using the app you have create feedback and follow ups from Oaky team but later it “goes awa ...

Director of Revenue and Customer Sales

3 months ago

Verified

... In general the tool is very easy to use and most important, they are very fast on responding in case you have enquiry. ...

Hotel Manager

3 months ago

Verified

... More support directly when somebody goes live, perhaps a support number to reach. Otherwise a good system. I do not have more feedback. ...

Reservation agent

3 months ago

Verified

... needs to be improved. Is there a link or someone to contact in case we have some recommendations to make. ...

General Manager

3 months ago

Verified

... The setup process - especially for chain hotels with its IT infrastructure highly restricted and protected by firewalls and other safety measures make the integration quite a process. ...

Reservations Supervisor

3 months ago

Verified

... and frustration with our guests. We had previously raised this with support and we were told there was no issue. This could ...

GM

3 months ago

Verified

... Maybe to have an app where we can follow everything. All sells made and all request we received. Good idea. ...

Director of Revenue

3 months ago

Verified

... response was delays. It would be nice to have a 24 hours support or extend the current hours for support. ...

CEO

3 months ago

Verified

... Oaky is efficient, trustworhy and revenue driven. A very helpful program and tool that we simply cannot be without today. ...

Training & Quality Manager

3 months ago

Verified

... Very good system and helpful for hotel very much, very perfect upsell software in hotel and hospitality industry and guests. ...

Frint office Manager

3 months ago

Verified

... Ravina and Aimee was experience handling people and answers all question when ask. Overall was a good and informative demo. They also offered to send email when queati8n wasn't answers. ...

Manager Revenue & Channels

3 months ago

Verified

... different segments, length of stay or day of arrival. * Great helpdesk that come with nice suggestions for deals. * ...

Associate Cluster Revenue Manager

3 months ago

Verified

... improvement would be on analytical side. It would be interesting to see some sort of benchmark between hotels or markets ...

Hotel manager

3 months ago

Verified

... In the beginning we had great follow up from you team but when we are up and running we never hear anything from you, so maybe the service can improve. ...

Revenue Analyst

3 months ago

Verified

... Very straightforward interface and easy to manage, efficient tool for room upgrades and services upsell. Customer service is at the highest level with quick responses and always helpful. ...

Reception Manager

3 months ago

Verified

... Not sure. Perhaps some solution where the guest gets our email, if they order something through OAKY and we might need more info ...

Welcome Office Manager

3 months ago

Verified

... that simplifies the process. It integrates sales into daily routines, making it easier for teams to stay on track ...

Welcome Office Manager

3 months ago

Verified

... colleagues. The oaky team also does a great job at listening to the consumers and are working diligently on improving it ...

General Manager

4 months ago

Verified

... We need to do this more often, thank you for reaching out and making us better! Looking forward to next session, I will bring a colleague aswell then. ...

General Manager

4 months ago

Verified

... sharing of what others are doing to encourage more usage - ie explaining offers that have worked elsewhere, suggestions for best placed photography. unless it is there already and I missed it ...

Distribution support executive

4 months ago

Verified

... -Oaky helps to advertise extras and upgrades that we're selling; - Most of the bookings are made online and without any human contact, so Oaky helps us to promote our services and upgrades, and increase our revenue; -Very easy to use offer managing platform and guest facing side is also very easy and straightforward to use; - Support is very quick to answer questions and help with queries, -I ...

Director of Revenue Management

4 months ago

Verified

... Helps to automate upselling and follow through on upsell journey. Since have implemented Oaky in one of our hotels, it is the highest revenue upsell on the island and directly helps with uplift of GOP. ...

Reservation Manager

5 months ago

Verified

... The Customer service from Marjorie and Carolina and Aziz, they are very helpful and always ...

Revenue manager

5 months ago

Verified

... I have worked with Oaky in previous hotels and the experience was amazing. This time I had a new set up with Carolina Lula who was very professional and helpful ...

Reception

6 months ago

Verified

... that we will be able to increase our sales with this platform and we have no doubts about it. The ease with which guests can book the different categories of the hotel. It is also a very agile system when it comes to requesting up selling. More direct bookings will increase the level of customer enquiries and consequently higher sales volume. This year, this platform has been introduced in our company. I believe that if customers ...

Global Ancillary Director

6 months ago

Verified

... experience during the pre-arrival stage. Fast and kind support from Oaky team, always ready to help and improve ...

Front Office Manager

6 months ago

Verified

... Easy to use, intuitive and provides extra income as well as it increases guests' satisfaction. We've had no issues with it and the support service contact provides help efficiently. ...

Marketing Manager

6 months ago

Verified

... preferences and optimising our offerings accordingly. My recent review session with Michel was particularly beneficial. ...

Front Office Manager

6 months ago

Verified

... Great tool for Hotel Front Desk Upselling ...

Guest Service Manager

7 months ago

Verified

... Its gives easy access to the guests information (email address, arrival date) in order to contact the guest and assist them with their requirements. ...

Digital Marketing

8 months ago

Verified

... customization process can be somewhat complex, requiring a steeper learning curve for new users. Improved onboarding support ...

Commercial Director

8 months ago

Verified

... Mainly the connectivity with Sihot and Synxs. I believe those were the mainly issues we have. Besides this I don´t have any other inputs. ...

Corp. Senior Digital Marketing Manager

8 months ago

Verified

... I like to use the upselling feature as it helps our Front Office team for upselling higher room category prior guest arrival. ...

E-Commerce

8 months ago

Verified

... • Easy to navigate • Excellent features • Second-to-none after sales service • AI-powered recommendation • Hassle-free integration • Wider network ...

Director, Revenue

8 months ago

Verified

... partnership. From day one, Marjorie has consistently provided outstanding assistance, which we greatly appreciate! ...

Director of Revenue

10 months ago

Verified

... Oaky team has been helpful. Tooling wise will BW great to see more improvements on analytics in the dashboard for more visual reporting and customizable reports ...

Front Desk Manager

10 months ago

Verified

... We like the most the easy way to put us in contact wit our client and insitate our sales (room upgrades) ...

Reservation Manager

11 months ago

Verified

... GUEST E MAILLING SHOULD IMPROVE AND FEEDBACKS SHOULD BE MORE USEFUL ABOUR GUEST EXPERINCE , MAYBE ADD OTHER LANGUAGES LIKE CHINESE ETC.. ...

Inside sales

11 months ago

Verified

... Nothing at the moment! Easy to use dashboard.Onboarding was fast and from we get quick answers from the support team ...

Hotel Operations Manger

11 months ago

Verified

... Other ways for guests requests as per notifications to be more effect and fast to handle not only by email . ...

Cluster Director of Operations

11 months ago

Verified

... period and we gathered a lot of information for the team and clarified any issues. I also liked the statistics of ...

Reservation Lead Creative

11 months ago

Verified

... has been a game-changer for us. The collaboration and support from the Oaky team have made the transition ...

Room’s Division Manager

11 months ago

Verified

... Excellent Tools & cummunications ...

12 months ago

Verified

... Oaky always reminder before the guest arrival by email, and this feature is very useful for us in operation. ...

Regional Director of Revenue, Virgin Hotels Scotland

12 months ago

Verified

... Love the upselling software, and the team at Oaky, who is always so lovely and willing to assist in a very timely manner. ...

Area Reservations Manager

12 months ago

Verified

... number, thus causes confusion for all. I wish Oaky can access our occupancy and room type availability in Opera Cloud, ...

Director of Revenue

12 months ago

Verified

... cyber security I believe Oaky can up their games. The password requirements sre not strict enough and theiur is no ...

Rooms Division Manager

12 months ago

Verified

... All of these great advertisment are eye catching which is really important beacuse we know ...

Assistant E-Commerce Manager

14 months ago

Verified

... The platform is intuitive, seamlessly integrating with our operations. The results speak for themselves –increased ancillary revenue and delighted guests. An upselling game-changer for any hotel! ...

Property Manager

14 months ago

Verified

... The connectivity to the PMS could get even better, to remove small issues that occur occasionally. Otherwise, there is nothing coming to mind. ...

Group Systems Manager

14 months ago

Verified

... OHIP connectivity and easy to maintain. There is a wonderful support and account managment team available to assist ...

GM

14 months ago

Verified

... Possibly linking Oaky to AI to generate preferences and propose offerings. ...

revenue manager

14 months ago

Verified

... *it's really friendly to modify package or personalize it, also to restrict or open levels of upgrades, it helped to increase revenue before arrival. ...

maintenance

14 months ago

Verified

... It is easy to work with , when having issues , really easy to contact , and quick with problem solutions . ...

GENERAL MANAGER

14 months ago

Verified

... Upselling is the key of success in our property, Gests arrive with all information known regarding our facilities, thanks to Oaky assisting our team at every single check in ...

Villa Operation Manager

14 months ago

Verified

... Able to offer various offer, reduce traffic offer. Sometime hotel is required refreshment training to utilize the system as much as possible. ...

Revenue Analyst

14 months ago

Verified

... relevant and effective. Moreover, the upselling tool's performance analytics provide valuable insights into guest behavior ...

Sales Leader

14 months ago

Verified

... Simple set up, easy and clear operation, personalization of the messages is great, room upgrade is automatic, it works without any technical difficulties ...

GM

14 months ago

Verified

... Connectivity with our PMS - Monthly Reporting - High value customer perception - Upselling opportunities Since ...

Associate Director of Revenue Management

14 months ago

Verified

... Simplicity and support is super fast and efficient. They even create personalized tutorial videos how to do something in the portal in case you don't know. ...

Revenue Manager

14 months ago

Verified

... Introduce feedback mechanisms for both hotels and guests to facilitate improvement. Online videos to allow new comers to get acquainted with the system easier. ...

Revenue Executive

14 months ago

Verified

... one key, would be good to have a set of pre arrival services I can customize for whoever books the special Bamboo Villa for example (which is the only one I have on inventory). I would like to have more detailed graphs of what I picked up per month, what items within each category (F&B/ Spa) are popular and to have a monthly call with Oaky to advise me based on the data possible improvement points. I would like the account manager as well to be slightly more familiar with the property so they can advise what can be best, a customized service. ...

Cluster Executive Chef

14 months ago

Verified

... Communication with the guest prior to arrival which serves as a marketing tool selling our F&B and rooms which creates incremental revenue for the hotel. ...

Director of revenue

15 months ago

Verified

... To add an archive file (to avoid having all the offers on the same page) To add an overview of offers ending soon ...

Reservations Manager

15 months ago

Verified

... system could read and update email address after the creation of the reservation. We have quite a number of pre-arrival ...

Revenue & E-commerce Trainee

15 months ago

Verified

... for example. Also, it would be nice to know which email the guest used to book. ...

Marketing Manager

15 months ago

Verified

... - Automatic translation to other languages based on AI - Even more personalisation options for the design of the emails ...

Front office manager

15 months ago

Verified

... more options for flexible prices (changing room supplements with low / high season), in mews the room upgrades always comes as an overbooking and is not assigned to a room number ...

Head of Hotel Marketing

15 months ago

Verified

... revolutionised the upselling process by alleviating manual efforts for the hotel team and introducing a proactive ...

Manager - E-Commerce

2 months ago

Verified

... drive incremental revenue. - Auto fetch available room type level inventory. ...

Cluster Revenue Manager

2 months ago

Verified

... More in technicality such as a featured where guest can pay directly after they book/reserve the services. in my opinion, it will be easier for both hotels and guests. ...

eCommerce Manager

2 months ago

Verified

... It's straightforward, the system is easy to use, fast support (if you have any questions) Ease of creating new services. ...

GM

2 months ago

Verified

... Integration with our PMS software where nothing much team has to do and everything is exported properly with all the details. ...

Revenue Manager

2 months ago

Verified

... Very easy to implement, various opportunities to improve addons, little to no additional work after initial setup, high additional revenue immedatly ...

Reservation manager

3 months ago

Verified

... Auto sending system to the guest who has an email address on their profile and no need to take any action by manually. ...

Cluster E-Commerce Manager

3 months ago

Verified

... The new feature 2-way integration allow the whole process automatic and minimize manual process. Oaky allow flexibility to upload different services in the platform. ...

Welcome office manager

3 months ago

Verified

... The integration and the system set up was confusing and hard without any prior knowledge. Also the system could benefit of an update that works better with upsells after check in ...

Area Director Revenue Optimisation

3 months ago

Verified

... videos/carousals for Gen Z customers. Besides email notifications potential tagging/following after services rendered to continue ...

Director Of Revenue

3 months ago

Verified

... If to really need to provide a comment, suggest to integrate the upselling package code from PMS directly instead of require setup manually again in the platform. ...

Reservations Manager

3 months ago

Verified

... Oaky has a good support team with quick response time. The product also facilitates ease of use and smooth automation. ...

Director rooms & revenue

3 months ago

Verified

... Customized offers based on hotel. So hotel team select the offers and go live without thinking or creating new offers. Also if AI can be integrated ...

Front Office & Reservations Supervisor

3 months ago

Verified

... upgrade only for one or two nights, it would be good to add a date that for example only the final night on the reservation should be upgraded, and that the system can add the upgrade cost for only one night ...

Revenue Manager

3 months ago

Verified

... The process of handling contracts and renew policy. Every time there is a payment ...

Asst. Revenue Manager

3 months ago

Verified

... integration team could have a look into the integration with Opera cloud. I have noticed that if a booking has a fixed rate in Opera the upgrades via Oaky would fail and we would need to do it manually. ...

Director of Revenue

3 months ago

Verified

... friendly interface it makes it easy to navigate. It also updates the amount in the PMS system so the team doesn't have to ...

Rooms Division Manager

3 months ago

Verified

... An App application to make it more user friendly, as compared to only website as of now. It helps with quick ways to approve or reject in fingertips. ...

Front Office Assistant Manager

3 months ago

Verified

... The best part is The way it comes to the system and create the charge directly into the guest billing. ...

Assistant Director of E-Commerce & Digital Campaigns

3 months ago

Verified

... 2-way integration has been a game-changer for us. It's supercharged our operations, making things smoother and faster. Our ...

Manager Revenue & Channels

3 months ago

Verified

... arrival. * Great helpdesk that come with nice suggestions for deals. * Easy accessible reports about sales. * Deals can be easily switched on and off. ...

Commercial Development Manager

3 months ago

Verified

... will be interfaced, without huge extra costs for the hotels. I would like to have a free of charge interface to our Property Management System, so all the manual work would disappear. ...

Revenue Technology Supervisor

3 months ago

Verified

... customization options for upsell offers. While the current segmentation is effective, additional flexibility to ...

Front Office & Reservations Manager

3 months ago

Verified

... - automated upsell with unlimited options - web app in different languages - results much higher than anticipated - integrated with PMS - easy set-up ...

Revenue Analyst

3 months ago

Verified

... We represent the resort in Maldives with AVG lead time over 60 days and would be great to be able to send pre-arrival emails earlier than 30 days before guests' arrival. ...

Welcome Office Manager

3 months ago

Verified

... I think further integration with the 2-way communication would be great, such as cancelling upsell products or adding the upsell again after it already has been added. ...

Distribution support executive

4 months ago

Verified

... convenient on the website at the moment is that Oaky is updating it's platform in stages and new windows switch between new ...

Director of Revenue Management

4 months ago

Verified

... Helps to automate upselling and follow through on upsell journey. ...

Global Ancillary Director

6 months ago

Verified

... An intelligent room upgrade and cross selling solution to start generating revenue even before your guest arrives to your property ...

Responsable SPA

7 months ago

Verified

... had to be made to the client's request and even to send reminders and confirmations (in case of SPA appoin ...

Digital Marketing

8 months ago

Verified

... existing property management systems and the ability to automate upsell offers based on guest preferences and behavior are ...

E-Commerce

8 months ago

Verified

... • Easy to navigate • Excellent features • Second-to-none after sales service • AI-powered recommendation • Hassle-free integration • Wider network ...

Director, Revenue

8 months ago

Verified

... enhances our ancillary and room upgrade revenue but also streamlines the entire upsell process. The platform's intuitive interface ...

eCommerce Manager

10 months ago

Verified

... activities, experience, sand service, upon guests arrival - Easy interface to modify services and room upgrades for guests - Report is just a click away, I love how easy to generate report in this platform for my monthly re ...

Director of Revenue

10 months ago

Verified

... smoothly with our existing pms, making it easy to automate upsells and personalise the experience for guests a ...

Inside sales

11 months ago

Verified

... Oaky is a great tool to use for upselling. The tool is very userfriendly. The services that you can upsell are endless. I most like the segmentation, where you can personalize offers to your guests. ...

Hotel Operations Manger

11 months ago

Verified

... Other ways for guests requests as per notifications to be more effect and fast to handle not only by email . ...

Cluster Director of Operations

11 months ago

Verified

... package so as to make it easier for approvals add in the video training sessions with an oaky expert. Also because ...

Front Of House Manager

11 months ago

Verified

... Endless possibility to create new upselling services. Possibility of room upsell. Great Customer Service. ...

Area Reservations Manager

12 months ago

Verified

... The daily Pre-arrival guest list is very helpful to make sure ...

Rooms Division Manager

12 months ago

Verified

... increasing overall hotel revenue. Additionally, its automated fulfillment system streamlines the delivery of upsell ...

Property Manager

14 months ago

Verified

... with IDeaS, that provides dynamic pricing and the automatic confirmation and input of the sold upsells and services. ...

GM

14 months ago

Verified

... Has given us an opportunity to ensure we are meeting guest needs and generating revenues as well as creating awareness of offerings available to them. Simple and easy to use. ...

Revenue Manager

14 months ago

Verified

... Oaky. The system has a simple structure. Changes are saved and implemented in a flash. And even if you don't have ...

GENERAL MANAGER

14 months ago

Verified

... Upselling is the key of success in our property, Gests arrive with all information known regarding our facilities, thanks to Oaky assisting our team at every single check in ...

Business Controller

14 months ago

Verified

... Some enhancement on the look and feel of the extranet to manage even more easily the deals to the guests and some more pictures free to use to enhance the content. ...

Operations MAnager

14 months ago

Verified

... Customer may feel that there are too many Emails which are getting send to them on a weekly basis until arrival ...

GM

14 months ago

Verified

... Quick, easy and professionnal. Upgrade quicly done revenue are optimized Very useful ...

General Manager

14 months ago

Verified

... 10min training, two-way-interface that eliminates manual interactions, low cost for high return, easy-to-use ...

GM

14 months ago

Verified

... part of our inventory. When a guest books a room, he receives by email an invite to personalize their stay. You can ...

Associate Junior Revenue Manager

14 months ago

Verified

... Easy, understandable, user friendly. Great tool to upsell extra services before arrival. Creates extra revenue, but less work to our reception, as everything is automated. ...

Digital Marketing Manager

14 months ago

Verified

... We would love to customize and highlight our service rather than automating from the system. And ...

Revenue & E-commerce Trainee

15 months ago

Verified

... sold services and upgrades per month. It would be more interesting to get some more insights into when and for which the service or upgrade ...

Group Revenue & Distribution Manager

15 months ago

Verified

... OAKY is an easy platform to update and manage. from central it is easy to see reporting and look at production and which packages ...

Rooms Division Manager

15 months ago

Verified

... Not all of the packages get into our system automatically. We still have to manually go in to make sure nothing is missed. ...

Manager - E-Commerce

2 months ago

Verified

... 2 way connectivity with Opera Cloud with fixed charges functionality instead of packages which can help address concerns of taxation for India properties. ...

eCommerce Manager

2 months ago

Verified

... unless a guest has more than one reservation for the same day with the same email address, we will receive a notification so that ...

GM

2 months ago

Verified

... Integration with our PMS software where nothing much team has to do and everything is exported properly with all the details. ...

Director of diital Marketing

2 months ago

Verified

... Oaky doesn't require integration with other systems which makes it easy to implement. Especially since we moved to Opera Cloud the dynamic upgrades has really ...

Revenue Manager

2 months ago

Verified

... In depth reporting is not fully accessible via extranet yet, but can be requested at anytime be market manager directly if needed ...

Reservation manager

3 months ago

Verified

... Auto sending system to the guest who has an email address on their profile and ...

Operation Manager

3 months ago

Verified

... I think they can improve their services through more accurate data & information from hotel sides. It will help a lot. ...

Welcome office manager

3 months ago

Verified

... The integration and the system set up was confusing and hard without any prior knowledge. Also ...

Area Director Revenue Optimisation

3 months ago

Verified

... Two integration not only for rooms but also other products, ... ... improvement on tech side hotels see more opportunities in 2025. ...

Director Of Revenue

3 months ago

Verified

... If to really need to provide a comment, suggest to integrate the upselling package code from PMS directly instead of require setup manually again in the platform. ...

Director rooms & revenue

3 months ago

Verified

... Customized offers based on hotel. So hotel team select the offers and go live without thinking or creating new offers. Also if AI can be integrated ...

Front Office Manager

3 months ago

Verified

... update them without any hassle. Also the contact with Oaky runs smoothly and quick. Also the automated response to the hotelguest is a great feature. We are transferring to a cloud based PMS system and will have the possibility to connect Oaky in order to automatically open/close possible ...

Front Office Manager

3 months ago

Verified

... guest prior to arrival. Easy setup and customization. Perfect Integration with the PMS. ...

Revenue & eCommerce Manager

3 months ago

Verified

... Not much, the "new" api to our PMS is quick and stable, a great improvement to the old one where there was sometimes issues. ...

Director of Revenue and Customer Sales

3 months ago

Verified

... Insight from Oaky or dashboard on their side can be enhanced more so hotel knows where the opportunities are and improve from there. ...

Commercial Manager

3 months ago

Verified

... To perzonalize the email even more and to send confirmation emails through OAKY as wellTo further personalize the email and send confirmation emails through OAKY as well. ...

Assistant General Manager

3 months ago

Verified

... Nothing at this time. We currently do not use the integrated version, but look forward to integrating with our PMS platform. ...

Asst. Revenue Manager

3 months ago

Verified

... Opera cloud. I have noticed that if a booking has a fixed rate in Opera the upgrades via Oaky would fail and ...

Reservation agent

3 months ago

Verified

... key moments without being pushy or intrusive. This subtle integration ensures that customers feel the suggestions ...

General Manager

3 months ago

Verified

... The setup process - especially for chain hotels with its IT infrastructure highly restricted and protected by firewalls and other safety measures make the integration quite a process. ...

Reservations Supervisor

3 months ago

Verified

... When a reservation is cancelled in our system, upgrade emails are still being sent. This causes concern and ...

Director of Revenue

3 months ago

Verified

... with Oaky and the platform. I like the user friendly interface it makes it easy to navigate. It also updates the amount in the PMS system so the team doesn't have to ...

Regional Director of Revenue Optimization

3 months ago

Verified

... Interactive, easy to use, super flexible, great team, customer support. Easy connectivity with ...

CEO

3 months ago

Verified

... How this program and tool can be integrated with the help of AI and become even more powerful and increase service and quality and drive even more revenue. ...

Assistant Director of E-Commerce & Digital Campaigns

3 months ago

Verified

... A 69% increase in guest request acceptance rate: Anantara Siam Bangkok's journey to enhanced guest experience and revenue with the Oaky x OPERA Cloud via OHIP integration ...

Associate Cluster Revenue Manager

3 months ago

Verified

... hotel and client side. Lastly, Okay's possibility to integrate into your system allows you to carelessly watch as ...

Commercial Development Manager

3 months ago

Verified

... a great benefit if the whole functionality will be interfaced, without huge extra costs for the hotels. I would like to have a free of charge interface to our Property Management System, so all the manual work ...

Reception Manager

3 months ago

Verified

... Not sure. Perhaps some solution where the guest gets our email, if they order something through OAKY and we might need more info ...

Welcome Office Manager

3 months ago

Verified

... can customize how we want to use it. Also having it communicate with our main hotel PMS system makes it much more effective and easy to ...

Guest Relations Agent

4 months ago

Verified

... At Leonardo Hotels, we love working with the OAKY system because it allows us to deliver personalized ...

Distribution support executive

4 months ago

Verified

... like that Oaky is a forward thinking company and is implementing new features that can connect directly with our property ...

Reservation Manager

5 months ago

Verified

... We hope that OAKY can connect with Comanche in the future. It would be good if you can have 24 hours customer service. Recommend to increase staff as I heard that they are lack of staff. ...

Revenue manager

5 months ago

Verified

... I have worked with Oaky in previous hotels and the experience was amazing. This time I had a new set up with Carolina Lula who was very professional and helpful ...

Director of Revenue

6 months ago

Verified

... Not to their own fault, but some brands do not yet allow a two way interface with Oaky and the PMS which is essential to capture the highest possible revenue. ...

Front Office Manager

6 months ago

Verified

... much training, and the tool is integrated with the hotel's PMS. They provide easy to understand information that ...

Responsable SPA

7 months ago

Verified

... communication route with the client. Some type of chat could be integrated in case changes had to be made to the client's ...

Commercial Director

8 months ago

Verified

... Mainly the connectivity with Sihot and Synxs. I believe those were the mainly issues we have. Besides this I don´t have any other inputs. ...

E-Commerce

8 months ago

Verified

... • Easy to navigate • Excellent features • Second-to-none after sales service • AI-powered recommendation • Hassle-free integration • Wider network ...

Director, Revenue

8 months ago

Verified

... and tangible benefits. However, we encountered a challenge concerning the direct integration with our OPMS, particularly due to our ...

Front Desk Manager

10 months ago

Verified

... We like the most the easy way to put us in contact wit our client and insitate our sales (room upgrades) ...

Inside sales

11 months ago

Verified

... Great software for upselling - with 2 way integration ...

Cluster Director of Operations

11 months ago

Verified

... for various analysis. Customer support from Duvan in implementation and then Irene was phenomenal. This is the game changer. The both of them were always available to answer or assist with anything and this is what made the project successful. The training platform was easy for the staff to understand and I like that you can personalize agent goals and targets. This made tracking much easier to monitor performance. The customer service also offered best practices which were very helpful for us to implement and try increase revenue. No complaints from customers in terms of the email which was a great indication. No major issues on syncing or room errors. It was overall a great experience and a must have for hotels to introduce an upselling culture in their property. The monthly calls with the agent were super useful in the pilot period and we gathered a lot of information for the team and clarified any issues. I also liked the statistics of emails sent, emails opened, conversion rates and so on that the platform provided. I joined implementation at the last phase and it was ...

Reservations Manager

11 months ago

Verified

... At the moment we are using the Oaky platform in the areas we are interested in upselling and we are doing very well ...

Revenue Manager

11 months ago

Verified

... Great tool to apply pricing strategy to my pre arrival upselling and packages, reporting, the connection 2 way is very helpful tool to ensure room upselling. ...

Reservation Lead Creative

11 months ago

Verified

... Emma 2way integration ...

Room’s Division Manager

11 months ago

Verified

... Excellent Tools & cummunications ... ... them and their options and also their Communication and platform- ...

Regional Director of Revenue, Virgin Hotels Scotland

12 months ago

Verified

... 2 way interface with our PMS, it is very expensive at the moment. Would be able to award and allocate rooms straight away. ...

Director/ Owner

13 months ago

Verified

... - Can import external reservation widget into their system. If they do that, it will really be a mega upgrade ...

Property Manager

14 months ago

Verified

... Best thing about Oaky is the connectivity with IDeaS, that provides dynamic pricing and the automatic ...

Marketing Dept

14 months ago

Verified

... automated alerts in case of connectivity problem -emphasizing on D EDGE developpement (for example only proposing upgrades that are available) ...

Group Systems Manager

14 months ago

Verified

... The Oaky prestay is easy to implement using Oracle's OHIP connectivity and easy to maintain. There is a ...

GM

14 months ago

Verified

... interactive options would drive this further. Possibly linking Oaky to AI to generate preferences and propose off ...

revenue manager

14 months ago

Verified

... *the connectivity to the pms in 2 ways, they have to work on mapping different ratecodes and improve the velocity of data ...

Cluster Revenue Coordinator

14 months ago

Verified

... A 2-way connection wopuld be helpfull (but I know they are working on it). More dynamic pricing options to be added. ...

Marketing Manager

14 months ago

Verified

... Notifications are working smoothly, could also consider adding notifications on a per product/offering basis. This would bring more opportunities for complex organisations. ...

Assistant Director of Revenue

14 months ago

Verified

... We are ready to launch the new integration with our recently implemented RMS and we can't wait to see how this will improve our trevpar performances ...

Operations MAnager

14 months ago

Verified

... The upselling tool works the best and creates great revenue - without having to send plenty of Emails. As it is linked with Mews it gets booked direktly into the system ...

GM

14 months ago

Verified

... - Easy to set up - Connectivity with our PMS - Monthly Reporting - High value customer ...

Director of Spa

14 months ago

Verified

... Guests can be connected directly to the Spa rather than be connected to the Spa via Hotel's reservation department. The rest is fine ...

Marketing Manager

15 months ago

Verified

... Easy to set-up and possible to reach out to guests who book through OTAs. Great that you can also see examples of the best performing products in the market. ...

Manager - E-Commerce

2 months ago

Verified

... Unique Upsell Tool for generating incremental ancillary revenue ...

Director of Food & Beverage

2 months ago

Verified

... Great Upselling Tool Unlocking Hidden Revenue Potential with Oaky ...

E-Commerce & Distribution Manager

2 months ago

Verified

... Great Upselling Tool! ...

GM

2 months ago

Verified

... Everything seems fine to us so nothing that I can think that needs improvement. You have all the videos to understand the working. ...

Revenue Director

2 months ago

Verified

... system is user -friendly, offering automatic upsell confirmation, ensuring a seamless ... ... would be great to clearly display the discount once applied, providing transparency and enhancing ...

Director of Sales & Marketing

2 months ago

Verified

... Revenue, upsell, upgrade ...

Director of diital Marketing

2 months ago

Verified

... success manager whom have been very helpful in ensuring continues improvement. Looking forward to working with Oaky next ...

Global Online Sales, Head of Digital Ancillary

2 months ago

Verified

... Upselling enabled: How Iberostar Hotels & Resorts integrated ancillary sales into the pre-arrival stage with Oaky ...

Revenue Manager

2 months ago

Verified

... Very easy to implement, various opportunities to improve addons, little to no additional work after initial setup, high additional revenue immedatly ...

Manager, Distribution

3 months ago

Verified

... The best upselling program ...

Director of Revenue

3 months ago

Verified

... upselling platform—it's a powerhouse designed to drive revenue, enhance guest satisfaction, and streamline operations. Here’s why Oaky stands out in the market: 1. Live Inventory Updates With Oaky, you can ensure accurate, real-time inventory management. This feature eliminates errors and keeps upselling offers aligned with availability, ensuring a seamless and reliable experience for both your team and your guests. 2. Wide Variety of Offerings Oaky isn’t just about upselling rooms—it’s about creating opportunities to sell a diverse range of ancillary products. Whether it’s dining packages, spa services, or unique experiences, Oaky caters to a broad spectrum of guest preferences, driving ancillary revenue like never before. 3. Comprehensive Reporting Gain actionable insights through Oaky’s detailed reporting features. From tracking performance to identifying trends, the robust analytics help you refine strategies and maximize revenue potential with data-driven decision-making. 4. Outstanding Customer Support Oaky’s dedicated support team is always ready to assist. Whether it’s onboarding, troubleshooting, or guidance on optimizing your offers, the customer support team ensures smooth operations and continuous success. 5. Intelligent Upselling Platform Oaky’s personalized upselling platform empowers your property to maximize revenue effortlessly. Tailored offers for every guest not only increase RevPAR but also elevate the overall guest experience, making their stay memorable and customized. 6. Proven Results in Revenue Growth Properties using Oaky consistently see measurable improvements in RevPAR. Its data-driven approach and automated upselling capabilities remove the guesswork, ensuring significant revenue growth. 7. Seamless Integration Oaky ...

Operation Manager

3 months ago

Verified

... It is very efficient assistance tool. I really helping in showcasing hotel services and upsell hotel facilites to hotel guest. ...

Welcome office manager

3 months ago

Verified

... Great program for motivation for the team! ...

Reservations Manager

3 months ago

Verified

... At this stage I feel I do not have any suggestions for anything that could be improved with our Oaky experience. ...

Area Director Revenue Optimisation

3 months ago

Verified

... rooms but also other products, videos/carousals for Gen Z customers. Besides email notifications potential ...

Director Of Revenue

3 months ago

Verified

... System easy to operate and navigate, able to generate soundable results for the operator. Very proactive in providing support for upselling opportunity and any system integration issues. ...

EAM/RDM

3 months ago

Verified

... Easy platform to use, fast access and clear information improving the upselling of the hotel product. More option you can found. ...

Revenue Manger

3 months ago

Verified

... Oaky is a powerful upselling tool for hotels, helping them increase revenue ...

Front Office & Reservations Supervisor

3 months ago

Verified

... It's super easy to use and makes the upsell fun. It's good that you can be flexible with the upgrade cost as well. ...

Front Office Manager

3 months ago

Verified

... Reports loading and information provided could be more efficient, at the moment it is quite slow. Also search in Request overview could be improved with more view and faster loading time. ...

Revenue & eCommerce Manager

3 months ago

Verified

... Incredible Results Achieved with Oaky in 2024! ...

Front Office

3 months ago

Verified

... Easy to use for guests and for us as hotel to approve or deny any requests the guests make and make notes to go with it. ...

Revenue Manager

3 months ago

Verified

... contracts and renew policy. Every time there is a payment increment. At the beginning of using the app you have ...

Resort General Manager

3 months ago

Verified

... Oaky boosts sales of items we wouldn't normally not sell, and would very rarely our guests would ask for. Improves the communication with our guests and provides them with options! ...

Asst. Revenue Manager

3 months ago

Verified

... Oaky is very easy to use and helps a lot with increasing our revenue. They have a very friendly and helpful customer service. ...

Cluster revenue manager

3 months ago

Verified

... Adding more customization options for offer designs could enhance brand alignment. Including real-time performance insights directly in the dashboard would streamline monitoring and adjustments. ...

Reservation agent

3 months ago

Verified

... Make your clients stay even more personalized ...

Director of Sales&Marketing

3 months ago

Verified

... Best upselling tool ...

Reservations Supervisor

3 months ago

Verified

... Cancellation emails ...

GM

3 months ago

Verified

... The easy way to use it. It is a daily pleasure and it is really for the team on the daily basis. ...

Revenue Manager

3 months ago

Verified

... IT would be nice to have a potential revenue upside or incrementatal revenue indication against to each offer alongside recommendations or best practices. ...

Revenue Manager

3 months ago

Verified

... Opportunities for incremental revenue, availability of reports for tracking and analysis, friendly way of approving requests, provides value-add services that meet guest preferences ...

Rooms Division Manager

3 months ago

Verified

... Oaky Software helps guest to know what to expect and what is there to offer before arriving at the property. ...

General Manager

3 months ago

Verified

... Frequent updates for pre-loaded offers in library with details and mechanics. Would be good if there are metrics to use success of pre-loaded offers. ...

Regional Director of Revenue Optimization

3 months ago

Verified

... Is Interactive, easy to use, super flexible, great team, customer support. Easy connectivity with PMS and great 2 way integration reducing the amount of manual work ...

General Manager

3 months ago

Verified

... Very easy to use and manage. Totally user friendly. Products can be easily changed or added. Good add to ride revenue. ...

CEO

3 months ago

Verified

... Telling is upselling! ...

Area Director of Revenue

3 months ago

Verified

... Okay hotel upselling tools can significantly boost your hotel's revenue. They offer a convenient ...

Training & Quality Manager

3 months ago

Verified

... Very good system and helpful for hotel very much, very perfect upsell software in hotel and hospitality industry and guests. ...

Frint office Manager

3 months ago

Verified

... Ravina and Aimee was experience handling people and answers all question when ask. Overall was a good and informative demo. They also offered to send email when queati8n wasn't answers. ...

Front office supervisor

3 months ago

Verified

... An Unforgettable Stay/Service ...

Assistant Director of E-Commerce & Digital Campaigns

3 months ago

Verified

... experiences, while we maximize revenue with dynamic room upgrade pricing adjustments. It’s like having a powerful ...

Associate Cluster Revenue Manager

3 months ago

Verified

... Why Oaky is with a doubt the #1 upsell tool which can boost your ancillary revenue and increase your trevpar. ...

Director of Revenue Optimization

3 months ago

Verified

... Good platform to push offers that will enhance guests stay experience. ...

Senior Director Revenue Technology

3 months ago

Verified

... Oaky is an easy tool to setup and use, able to quickly generate a concrete ROI to our hotels. Their ability to reach 80%+ customers is key! ...

Revenue manager

3 months ago

Verified

... Good upselling directly to bookings. Generating extra revenue for the hotel. directly integrates with our Property management system while controlling inventory. ...

Commercial Development Manager

3 months ago

Verified

... Touching virgin territory for hoteliers! Have used for 2 years after using Nor1, which I didn't like at all. ...

Revenue Technology Supervisor

3 months ago

Verified

... working with Oaky, we can confidently say it’s a must-have for upselling. The platform’s user-friendly ...

Front Office & Reservations Manager

3 months ago

Verified

... Small investment, big returns! ...

Reception Manager

3 months ago

Verified

... Oaky just makes it very easy for us to sell upgrades or add ons. It also provides the guests with options to enhance their stay. Win-win! ...

Welcome Office Manager

3 months ago

Verified

... It integrates sales into daily routines, making it easier for teams to stay on track and maintain productivity ...

General Manager

4 months ago

Verified

... Oaky really makes the task of upselling simple, and we've seen some fantastic conversion results, which has really helped increase our rooms revenue. ...

General Manager

4 months ago

Verified

... sharing of what others are doing to encourage more usage - ie explaining offers that have worked elsewhere, suggestions for best placed photography. unless it is there already and I missed it ...

Reception Supervisor

4 months ago

Verified

... I like how easy it is for guests to upgrade their rooms and make their stay at the hotel special. It's especially good if they have any celebrations coming up. ...

Distribution support executive

4 months ago

Verified

... -Oaky helps to advertise extras and upgrades that we're selling; - Most of the ...

Director of Revenue Management

4 months ago

Verified

... revenue upsell on the island and directly helps with uplift of GOP. ...

Reservation Manager

5 months ago

Verified

... work with. Their system very easy to use. When I was missed out something they are always recommended us to do ...

Revenue manager

5 months ago

Verified

... I have worked with Oaky in previous hotels and the experience was amazing. This time I had a new set up with Carolina Lula who was very professional and helpful ...

Assistant Reservations Manager

5 months ago

Verified

... Exceptional Upsell Platform for Enhanced Guest Experience ...

Reception

6 months ago

Verified

... be good to be able to put in some period that the hotel is full to increase the prices to have a higher profitability. ...

Global Ancillary Director

6 months ago

Verified

... operation. No doubt to get a positivive ROI with OAKY and a very clear improvement of your ...

Front Office Manager

6 months ago

Verified

... Easy to use, intuitive and provides extra income as well as it increases guests' satisfaction. We've had no issues with it and the support service contact provides help efficiently. ...

Marketing Manager

6 months ago

Verified

... enhance guest service, reduce the pressure on our front-of-house (FOH) teams, and significantly drive pre-stay ...

Director of Revenue

6 months ago

Verified

... Not to their own fault, but some brands do not yet allow a two way interface with Oaky and the PMS which is essential to capture the highest possible revenue. ...

Front Office Manager

6 months ago

Verified

... Great tool for Hotel Front Desk Upselling ...

Room division Manager

7 months ago

Verified

... I love all their services. They are very efficient and professional. Excellent platform and very good to work with. They always respond quickly. ...

Responsable SPA

7 months ago

Verified

... Good sales tool. ...

Digital Marketing

8 months ago

Verified

... Best up selling platform ...

Corp. Senior Digital Marketing Manager

8 months ago

Verified

... We are the first property utilized this platform and its help us to boost our upselling budget ...

E-Commerce

8 months ago

Verified

... • Easy to navigate • Excellent features • Second-to-none after sales service • AI-powered recommendation • Hassle-free integration • Wider network ...

Director, Revenue

8 months ago

Verified

... operations, our journey has been one of satisfaction and tangible benefits. However, we encountered a challenge concerning ...

Licenciado

9 months ago

Verified

... That the tool is very easy to use and is a great opportunity and options for Guests and to increase our sales. ...

eCommerce Manager

10 months ago

Verified

... - Help us to upsell hotel activities, experience, sand service, upon guests arrival ...

Director of Revenue

10 months ago

Verified

... Our efforts are tielding favorable returns and easy to use ...

Front Desk Manager

10 months ago

Verified

... We like the most the easy way to put us in contact wit our client and insitate our sales (room upgrades) ...

Assistant Manager, Product and Personailisation

10 months ago

Verified

... have thoroughly enjoyed using the Oaky backend. As a product owner of several applications and website tools, I ...

Reservation Manager

11 months ago

Verified

... GUEST E MAILLING SHOULD IMPROVE AND FEEDBACKS SHOULD BE MORE USEFUL ABOUR GUEST EXPERINCE , MAYBE ADD OTHER LANGUAGES LIKE CHINESE ETC.. ...

Inside sales

11 months ago

Verified

... Oaky is a great tool to use for upselling. The tool is very userfriendly. The services that you can upsell are endless. I most like the segmentation, where you can personalize offers to your guests. ...

Marketing Manager

11 months ago

Verified

... Easy tool to use, endless possibilities to add services and upgrades. The tool is a nice extra to add in your marketing strategy. Thanks to Oaky, our guests can make their stay even more pleasant. ...

Hotel Operations Manger

11 months ago

Verified

... Good for upselling and give our guests many choices and benefits during the reservation before they visit the hotel and use our facility ...

Cluster Director of Operations

11 months ago

Verified

... there is a baseline on performance to compare against. Difficult for properties that perhaps rely on travel agent group ...

Reservations Manager

11 months ago

Verified

... We are using it for upselling room types and services ...

Reservation Lead Creative

11 months ago

Verified

... integration with Oaky has been a game-changer for us. The collaboration and support from the Oaky team have made the transition ...

2º Jefe de recepcion

12 months ago

Verified

... Since we have OKAY with us, we are happy, because it works very well, it is easy to use and understand. The hotel's income increases and we are happy ...

Regional Director of Revenue, Virgin Hotels Scotland

12 months ago

Verified

... 2 way interface with our PMS, it is very expensive at the moment. Would be able to award and allocate rooms straight away. ...

Area Reservations Manager

12 months ago

Verified

... The daily Pre-arrival guest list is very helpful to make sure reservations and front office team are set ...

Director of Revenue

12 months ago

Verified

... Oaky really helped us boost upselling. The platform is seamlessly integrating and ...

Front Office Manager

12 months ago

Verified

... The visibility, the marketing of Oaky and we would like to get more business through it. I realised that is not well know by our guests, but we will get there :) ...

Rooms Division Manager

12 months ago

Verified

... You can make your services more available, more likeable and more accessible and you just need to offer an upgrade or sell a package. In this competitive wide range of hospitality industry enhancig guest experience is really cardinal and everyone wants to be the best. All of these great advertisment are eye catching which is really important beacuse we know that the this market is always full of advertisments and promises. With its user friendly interface, staff can easily identify ancillary services and upgrades tailored to guests' preferences, enhancing their overall experience. While the guest can enjoy so many discounts with these amazig upsell tool our revenue will grow on the other hand. By leveraging guest data and preferences the software enables driving higher TRevPAR and increasing overall hotel revenue. Additionally, its automated fulfillment system streamlines the delivery of upsell packages, minimizing operational complexities and ensuring timely service. In summary, this hotel upselling software ...

Assistant E-Commerce Manager

14 months ago

Verified

... The platform is intuitive, seamlessly integrating with our operations. The results speak for themselves –increased ancillary revenue and delighted guests. An upselling game-changer for any hotel! ...

Property Manager

14 months ago

Verified

... Top Upselling Software ...

Cluster E-Commerce Manager

14 months ago

Verified

... system which is very easy to use and support team, quick response and provide with necessary informantion which is always beyond expectation ...

Group Systems Manager

14 months ago

Verified

... Creating Upsell Cultures ...

GM

14 months ago

Verified

... further. Possibly linking Oaky to AI to generate preferences and propose offerings. ... ... meeting guest needs and generating revenues as well as creating awareness of offerings ...

Revenue Manager

14 months ago

Verified

... leading to increased satisfaction. Oaky's ability to upsell services and amenities has proven to be a powerful ...

Revenue Manager

14 months ago

Verified

... Generating additional sales made easy ...

Area Director of Revenue Management

14 months ago

Verified

... clients in a well studied and proved way. It generated unexpected results, and the whole team likes it. ...

Guest service supervisor

14 months ago

Verified

... I would like to say that it works great, is easy and simple to understand. very easy to upsell rooms ...

Digital marketing executive F&B

14 months ago

Verified

... - Pre- arrival email for upselling products & services. The function is simple and can generate report which we could see revenue generated. ...

Cluster Director of Sales & Marketing

14 months ago

Verified

... While Oaky has many basic templates, it would be great if Oaky could increase ...

Marketing Manager

14 months ago

Verified

... Notifications are working smoothly, could also consider adding notifications on a per product/offering basis. This would bring more opportunities for complex organisations. ...

General Manager

14 months ago

Verified

... So far, the software serves the purpose for our needs. In future, we could expect to have a more dynamic pricing approach depending on requests volumes and preferred offers. ...

GENERAL MANAGER

14 months ago

Verified

... Upselling is the key of success in our property, Gests arrive with all information known regarding our facilities, thanks to Oaky assisting our team at every single check in ...

Villa Operation Manager

14 months ago

Verified

... This is a great tool for upselling platform and guest enhancement. There are many special deal offers to all guest prior to the arrival. ...

Business Controller

14 months ago

Verified

... Some enhancement on the look and feel of the extranet to manage even more easily the deals to the guests and some more pictures free to use to enhance the content. ...

Director

14 months ago

Verified

... We doubled our turnover for additional sales thanks to OAKY. Customers are also very happy to benefit from discounted prices, not to mention live chat. ...

Assistant Director of Revenue

14 months ago

Verified

... Just launched, amazing #results already! ...

Operations MAnager

14 months ago

Verified

... The upselling tool works the best and creates great revenue - without having to send plenty of Emails. As it is linked with Mews it gets booked direktly into the system ...

Sales Leader

14 months ago

Verified

... Super Upselling Tool ...

General Manager

14 months ago

Verified

... Money made easy ...

GM

14 months ago

Verified

... Excellent from a customer point of view, extremely profitable for us. ...

Associate Junior Revenue Manager

14 months ago

Verified

... Extra revenue generator ...

Revenue Coordinator

14 months ago

Verified

... Oaky provides a great platform to upsell hotel packages. It's modern look and user friendly platform ensures the seamless building and selling of offers, which increases our incremental revenue. ...

Revenue Manager

14 months ago

Verified

... Introduce feedback mechanisms for both hotels and guests to facilitate improvement. Online videos to allow new comers to get acquainted with the system easier. ...

General Manager

14 months ago

Verified

... At the present moment we are still exploring all the program options and revenue possibilities so I do not have any relevant improvement suggestions at this moment ...

Hotel Manager

14 months ago

Verified

... The step up and reach out number of time to the guest priro to the arrival time which also inculde FB , SPA , VIlla offers ...

Executive Assistant

14 months ago

Verified

... Maximizing incremental revenue ...

Front office manager

15 months ago

Verified

... more options for flexible prices (changing room supplements with low / high season), in mews the room upgrades always comes as an overbooking and is not assigned to a room number ...

Director of Revenue

2 months ago

Verified

... Perhaps the system could be further developed to incorporate more functions and connectivity options, with focus on mobile platforms and upsell of all core products. ...

Manager - E-Commerce

2 months ago

Verified

... Auto posting of applicable charges. - Flexibility of creating any type of deal to upsell. - Improves guest experience. - Helps ...

Front Office Manager

2 months ago

Verified

... Ease of use of the program and the distinctive application interface with the ability to enter and exit and perform the check in a distinctive way is an excellent opportunity to increase sales on ...

Cluster Revenue Manager

2 months ago

Verified

... More in technicality such as a featured where guest can pay directly after they book/reserve the services. in my opinion, it will be easier for both hotels and guests. ...

Director of Food & Beverage

2 months ago

Verified

... automatically sends targeted offers to guests at the optimal moment, maximizing revenue potential. Oaky empowers ...

Head of Guest Experience

2 months ago

Verified

... Great software for any business for upselling. Very user friendly, you can change promotions/ packages at any time to adjust your needs/ stock. ...

E-Commerce & Distribution Manager

2 months ago

Verified

... Some more extra features maybe ? But in general we are very much satisfied with this great upselling tool. ...

GM

2 months ago

Verified

... Integration with our PMS software where nothing much team has to do and everything is exported properly with all the details. ...

Director of Sales & Marketing

2 months ago

Verified

... Suggestions for different packages from different destinations that can be easily copied and updated by each hotel individually. notification for key packages and advises for best utilization. ...