Ratings Snapshot
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Ranked #1 out of 61 in Upselling Software
Oaky has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
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Luxury Hotels 53 verified reviews96%
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Resorts 52 verified reviews96%
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City Center Hotels 48 verified reviews96%
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Branded Hotels 46 verified reviews95%
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Boutiques 42 verified reviews97%
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Hostels 11 verified reviews96%
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Bed & Breakfast & Inns 10 verified reviews95%
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Vacation Rentals & Villas 10 verified reviews96%
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RV Parks & Campgrounds 8 verified reviews94%
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Limited Service & Budget Hotels 7 verified reviews93%
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Extended Stay & Serviced Apartments 5 verified reviews96%
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Airport/Conference Hotels 3 verified reviews87%
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Motels 1 verified reviews90%
Oaky Overview
Oaky Overview
Let Oaky work for you – Become an expert at modern Upselling. With a high conversion, Oaky puts your arriving guests in control of taking offers that both drive revenue and enhance their experience. Using the online dashboard, Hoteliers add new guest-facing deals in just one minute. Real-time revenue reports help Revenue Managers maximize profit. Use Oaky to: ✓ Increase TRevPar ✓ Sell more r...
About Oaky View website
Founded in 2013 | Headquarters in Amsterdam, NH | 54 employeesBrowsing from best-selling upsell offers, hoteliers can add personalised guest-facing deals in a few clicks, and promote them through perfectly timed guest comm...
Integrates with
- Property Management Systems
- Channel Managers
- Hotel Management Software
What customers love about Oaky
Revenue Manager in Amsterdam (Netherlands)
It helps in an easy way to sell extra products/services to our guests pre-arrival. Definite worth it!
Revenue Manager in Amsterdam (Netherlands)
After a short introduction and an initial setup it's time to see the upgrade request flowing in. I am still very surprised about the amount of requests and addistional revenue it generates for the hotels.
Commercial Development Manager in Amsterdam (Netherlands)
The fact that it tackles pre-arrival upseling which is often still virgin territory for hoteliers.
Expert Q&A and Partner Recommendations
What does this product or service do well?
The solution allows clients to extract full revenue potential from each guest by automatically excluding or including deals based on the timing and duration of their stay. Thereby it allows the client to promote special add-ons specific to seasons, events and times of the week.
by Mano Ladhar (IDeaS) on December 14, 2022
See more answers (30)Showing all answers to: "What does this product or service do well?"
December 08, 2022, Damien has seen a demo of the
Oaky helps hoteliers to boost their revenue thanks to an advanced and innovative customisable solution. User friendly, guests can better plan their stay in advance adding all kinds of services, activities or upgrades.
November 30, 2022, Guido regularly uses the
Oaky is hyper focused on enhancing the upselling experience enabling hotel guests to have a memorable stay while generating additional revenue for the hotel. The ability to facilitate a natural conversation between the hotel and guest allows for a unique upse...
October 17, 2022, Thibault has seen a demo of the
Oaky is amazing by its capacity to do 1 thing only, but 1 thing very well, and that is upselling. The product has evolved over the years to become a fully fletched upselling machine. Aside from more detailed functionalities, Oaky has always done a fantastic j...
October 11, 2022, Michael heard from clients about the
Oaky offers a state-of-the-art and very sexy upselling tool that is constantly being developed according to the hotels` latest needs. Oaky helps hoteliers to unlock revenues that may not otherwise be assessed. As a partner, we are dealing with very positive hi...
October 07, 2022, Joao has seen a demo of the
Oaky is a fantastic solution, with an energetic team behind it. With them, upselling can go for a completely different level, allowing hoteliers to maximize their revenue. If you are looking for ideas to upsell, you should talk with Oaky's team.
October 07, 2022, Romkje regularly uses the
Oaky allows hoteliers to think more strategically about upsells and incremental revenues. The solution and UX makes is super easy for both hoteliers but also guests to think about their strategy. Oaky thinks more from a perspective to truly help the hoteliers ...
October 05, 2022, John heard from clients about the
Upselling. Plain and simple. In my opinion, Oaky is the leader in upselling software and provides the most comprehensive and effective solution. Unlike other upselling software, Oaky provides hyper-personalized upsell offers that lead to better engagement and ...
October 05, 2022, Danica has seen a demo of the
Oaky´s upselling tool delights the guest even before they push the doors of the hotel. Anticipating the needs of guests in a very cool and subtle way that is in a personalized manner is what upsell should be about. Providing great data analytics to help hotel...
May 04, 2022, Roger has seen a demo of the
Oaky answer several of the core questions that hoteliers ask themselves on a daily basis, such as how can I sell more higher room categories or how do I bring more customers to my restaurant. With their solutions, Oaky can delivers a constant revenue boost st...
December 15, 2021, Tatiana has seen a demo of the
Oaky automate upselling is intuitive and allow guests to personalise their stay which increases guest experience. By having personalised deals, conversion is higher and therefore allows you to maximize profit.
December 14, 2021, Paula has seen a demo of the
Oaky is an amazing upselling tool that helps hoteliers make more money from existing guests. It sends emails/text messages at optimal times to ensure high open rates. It also optimizes revenue, something extremely important when bookings are still scarce due ...
December 03, 2021, Nicolas heard from clients about the
Oaky helps Property to increase their revenue, helping Customer to upsell or upgrade Focusing on providing an excellent guest experience Automation Branding Guest communication Hotel Chain Personalization Reporting
December 01, 2021, Jeremy heard from clients about the
Oaky is a upselling software that allows hoteliers to maximize their revenue, even after the booking was made. Oaky is easy to use and friendly to both the hoteliers and the end customer. It keeps releasing new features.
November 23, 2021, Maria has seen a demo of the
Oaky is the perfect tool to start maximizing hotel’s upselling opportunities and direct revenue while creating a unique guests’ experience. It provides a smart solution that allows hotels to stand out from the crowd by creating innovative service proposals...
December 02, 2020, Marie-Theres heard from clients about the
Oaky is the ultimate one-stop-solution fulfilling all your upselling needs. It's easy to use and you will become a rockstar at upselling in no time. The team that is all about innovation with a truly customer-centric approach.
November 18, 2020, Dylan has seen a demo of the
Oaky's quick onboarding means that hoteliers are able to connect and begin utilising the platform almost immediately. The product allows properties to automate upselling on both high margin deals and low-margin services and experiences that lead to a great gue...
November 17, 2020, Olga heard from clients about the
Oaky provides a high return on investment with its quick onboarding. Their solution facilitates upselling of the right offer at the right time for the right guest. The automated upselling works for both high margin deals and low-margin services.
November 16, 2020, Tamara has seen a demo of the
Oaky has a very quick and smooth onboarding process and provide a high return on investment. Their main focus is to make sure that the right upselling offer is sent at the right time to the right guest. The automation of the processes makes them a very easy an...
November 06, 2020, Tarun has seen a demo of the
- High Return on Investment - Quick onboarding - Facilitates upselling of the right offer at the right time to the right guest - Automated upselling of both high margin deals and low-margin services and experiences that lead to a great guest experience
November 03, 2020, Sebastien heard from clients about the
- love the return of investment our mutual customer's experience. - Quick onboarding: with our seamless integration it only takes a few minutes to get going. - Facilitates upselling of the right offer at the right time to the right guest
October 29, 2020, Amona heard from clients about the
Oaky is really good at personalisation and providing the right offer to the right guest at the right time. They offer a high return on investment and are really quick at onboarding new customers. They are all about enhancing the guest experience and they excel...
October 28, 2020, Rodd has seen a demo of the
- Dynamic room upgrade pricing that drives revenues - Upsell deal-library with amazing ideas to help with designing new items. - High conversion rates - Partnership integrations with Cendyn that drive personalization
October 14, 2020, Léa heard from clients about the
Oaky is helping hotels growing their revenue with it's super advanced and flexible up selling solution. By providing guidance on how to best showcase your property to future or returning guests, Oaky is the right tool to enhance the booking experience.
December 13, 2019, James has seen a demo of the
Oaky is an easy-to-use upselling platform which allows the hotelier to present ultra-personalised offerings to all their arriving guests, who can book room upgrades, ancillary services or external activities in just one click. In short, Oaky offers upsells in ...
December 12, 2019, Alexandra has seen a demo of the
Oaky is a great, intuitive solution for upselling rooms, products and services in your hotel. Oaky lets you generate more revenue from services you already offer. To take your upselling to the next level you can also cross-sell services from other departments,...
December 11, 2019, Tom heard from clients about the
The range of options a hotel can offer sets Oaky apart. While there is a focus on room-specific upgrades, Oaky also allows guests to advance purchase local tours and activities. The hotel can personalise all content and timing and can manage and track their ac...
November 22, 2019, Ruben heard from clients about the
Oaky is a great tool to increase your revenues. It will send a personalised message to the guest asking them to upgrade and buy ancillary services like breakfast etc. The personalisation is great, as it will make sure the experience for the guest is welcoming....
November 21, 2019, Marius has seen a demo of the
Oaky is the #1 upselling tool on the market. The company offers various tools to its clients to increase their revenue and enhance the guest experience. Fully integrated with all relevant PMS providers it is very easy to implement and operate.
November 19, 2019, Michael has seen a demo of the
Oaky allows any hotelier to become a pro at upselling. By segmenting your business, Oaky generate tailor-made offers to each individual guest, driving better guest experiences and revenue simultaneously.
November 19, 2019, Michael has seen a demo of the
Oaky allows any hotelier to become a pro at upselling. By segmenting your business, Oaky generate tailor-made offers to each individual guest, driving better guest experiences and revenue simultaneously.
What differentiates this product or service from the competition?
Oaky offers a fully-branded extension of the client that can be adjusted to fit in alongside the hotel's other communication, thus providing a digital guest experience that aligns with the client's tone of voice and visual style.
by Mano Ladhar (IDeaS) on December 14, 2022
See more answers (30)Showing all answers to: "What differentiates this product or service from the competition?"
December 08, 2022, Damien has seen a demo of the
Adaptable to upselling strategy of the hotel, being able to segment group of customers and target them independently. Their advanced personalisation options are also a great benefit, combined to the fact you can use different offers according to the season, sp...
November 30, 2022, Guido regularly uses the
The secret to Oaky runs far deeper than their ability to drive high conversions and click through rates. It's the company culture and passion to innovate that really differentiates them for others. They obsessed with exploring new ways to drive value for bot...
October 17, 2022, Thibault has seen a demo of the
Oaky always has a desire to be a front-runner in upselling innovation. Their recent introduction of dynamic pricing/revenue management on deals, alongside one of the leading revenue management companies, is an example of that. They have also introduced check-i...
October 11, 2022, Michael heard from clients about the
Oaky is a great upselling tool which has a nice integration to dailypoint, which makes it very easy to use Oaky as part of the dailypoint CRM/Campaign Mangement. It helps hoteliers to increase revenue and provide a great guest experience as it sends only relev...
October 07, 2022, Joao has seen a demo of the
Oaky's team is dynamic, flexible and always looking for ideas to personalize the product for each client. The interface is simple and user-friendly and fully integrated with the different systems such as the PMS, CRM, RMS or chatbot.
October 07, 2022, Romkje regularly uses the
The Design looks fresh, new and innovative. The contact with the teams is super easy, both on support and partnerships level. Overall a very ux friendly tool which is very easy also for clients to understand.
October 05, 2022, John heard from clients about the
As mentioned before, Oaky delivers actual personalized upsell offers, unlike some other systems. Additionally, Oaky goes even further to differentiate its offering by engaging guests across all stages of their journey. This provides a more engaging experience,...
October 05, 2022, Danica has seen a demo of the
At ReviewPro we like to partner with Oaky as we share the same goal - to improve the guest experience for hoteliers. Both the Oaky and ReviewPro teams have been working hard to build a solid partnership, from product integrations to developing educational con...
May 04, 2022, Roger has seen a demo of the
Personalisation, flexibility and dynamism are the key. In addition to the standard and common upselling options, Hoteliers have a blank page to decide what type of service or upgrade they want to provide to their clients so the marketing teams can be as creat...
December 15, 2021, Tatiana has seen a demo of the
Personalization is the key making upselling easy. The connectivity and partnerships Oaky has drive automations, increase guest experience and therefore satisfaction while incrementing revenue for the hotel,
December 14, 2021, Paula has seen a demo of the
The sleek design and the ease of use of the tool. Next to that, hotels can fully personalise the look and feel of the guest-facing design with their own pictures, logo, colours and font. Moreover, Oaky has a deal library with more than 100 'deals' translated i...
December 03, 2021, Nicolas heard from clients about the
Easy to manage Multi property Customizable Reporting facilities Flexible pricing types Personalized guest messaging Export data Live reporting Dedicated success team Role Management live chat CRM
December 01, 2021, Jeremy heard from clients about the
One of Oaky main differentiator is how they take into account the evolution of rates over time. That allows them so recommend best upsell rates given the premium room price evolution. Oaky competitors do not take that into account I believe.
November 23, 2021, Maria has seen a demo of the
Oaky is a great ally for hotels to create personalized and dynamic upselling offers, based on guests’ segmentation. Moreover, it also allows collecting useful data about guests' favorites and behavior, providing an opportunity for hoteliers to keep adjusting...
December 02, 2020, Marie-Theres heard from clients about the
The very simple and user-friendly interface makes the upselling process highly efficient. By being fully integrated into various existing systems (PMS & CRM), offering the ability to be personalized on the clients' design and a clear focus on data - Okay is a ...
November 18, 2020, Dylan has seen a demo of the
Oaky see the value of partnership integrations that drive personalization and allow hoteliers to pair technologies. This not only enbales continued incremental revenue across the property but ultimately created better guest experiences.
November 17, 2020, Olga heard from clients about the
Oaky offers a dynamic room upgrade pricing that provides high conversion rates and upsell deal-library. Oaky has strong partnerships and integrations that drive automation and personalization and make upselling easy.
November 16, 2020, Tamara has seen a demo of the
Their upsell deal-library makes them very easy to set-up and use. The dynamic room upgrade pricing gives the possibility to maximize revenue. And their focus on sending the right offer at the right time drives high conversion rate.
November 06, 2020, Tarun has seen a demo of the
- Dynamic room upgrade pricing - Upsell deal-library - High conversion rates - Partnership integrations that drive personalization - Has a great team with a good level of support. - Has some good marketing strategies. --
November 03, 2020, Sebastien heard from clients about the
- Dynamic room upgrade pricing. You control the exact price at all times. - Upsell deal-library. More than just a simple room upsell. - High conversion rates. The performance is awesome. - Partnership integrations to Cloudbeds that enables customer personal...
October 29, 2020, Amona heard from clients about the
There are few things that set Oaky apart from the rest, including dynamic room upgrade pricing, their upsell deal-library, high conversion rates as well as partnership integrations that drive automation and greater personalisation.
October 28, 2020, Rodd has seen a demo of the
- High Return on Investment - Quick onboarding - Facilitates upselling of the right offer at the right time to the right guest - Automated upselling of both high margin deals and low-margin services and experiences that lead to a great guest experience
October 14, 2020, Léa heard from clients about the
Thanks to Oaky and D-EDGE CRS - including the Smart Channel Manager, hotels won't miss any opportunity to grow ancillary revenues. Oaky team is proactive, dynamic and has its clients success at heart. It's always a pleasure working with them.
December 13, 2019, James has seen a demo of the
Oaky's fully customizable, continuously improved by a dedicated team platform is rich of 8,000 deals, helping each hotel to offer the right deal to their guests. Fully focusing on pre-arrival email upselling Oaky is a true expert in the industry.
December 12, 2019, Alexandra has seen a demo of the
With Oaky you can scale your upselling efforts by automatic offerings to your guests based on a new approach to personalized upselling. Oaky works with data insights to predict when to send upsell emails to maximise open and conversion rates as well as advanc...
December 11, 2019, Tom heard from clients about the
Oaky provides a fully automated upselling service to hotel guests. These upsell offers are personalised and segmented, ensuring that guests receive relevant offers for their specific reservation. Oaky allows hotels to convey their brand image through pre-arriv...
November 22, 2019, Ruben heard from clients about the
Oaky has smart software to determine the best time to send the messages, based on the segmentation. This increases the probability that the guest will actually buy it. Oaky understands how crucial the right timing is to get the best possible conversion. Also, ...
November 21, 2019, Marius has seen a demo of the
It's all about simplification and making the process seamless. By being fully integrated into various existing systems (PMS & CRM), offering the ability to be personalized on the clients' design and a clear focus on data - okay is a perfect fit for all hotels....
November 19, 2019, Michael has seen a demo of the
Creativity backed up by seamless PMS connectivity and automation results in a unique product which anyone who is serious about total revenue management should consider. Results are easy to track and the Oaky team is great at helping thoughts spiral outside the...
November 19, 2019, Michael has seen a demo of the
Creativity backed up by seamless PMS connectivity and automation results in a unique product which anyone who is serious about total revenue management should consider. Results are easy to track and the Oaky team is great at helping thoughts spiral outside the...
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
The hotel must decide which system best suits their needs and requirements. It is always useful to compare and contrast between similar offerings and then make a judgement on your own findings. I would always request a demo from the Oaky team.
by Mano Ladhar (IDeaS) on December 14, 2022
See more answers (30)Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
December 08, 2022, Damien has seen a demo of the
Their model of pricing based on performance is great to have a go and see the results by yourself. In 80% of cases, guests say that personalisation of their stay is a must, Oaky definitely help them in this process by allowing them to build their experience ac...
November 30, 2022, Guido regularly uses the
Leverage this platform to create memorable experiences for your guests by offering not just room upgrades but also experiences. It provides a unique opportunity to enter into meaningful conversations with your guests.
October 17, 2022, Thibault has seen a demo of the
If you have many products and services to upsell and you have never tried digital upselling in your properties before, you should definitely give it a go. You'll make your customer experience more personalised while generating more revenue.
October 11, 2022, Michael heard from clients about the
Hoteliers should make the most of their data, send relevant and individual information and offers to each individual guest to fulfill their expectations and generate the extra dollar. The It is key to create an IT stack that allows for automated processes and ...
October 07, 2022, Joao has seen a demo of the
You should give it a try. Oaky is a great solution to grow your property revenue and offer more to your guest. Make sure you take the best from their integrations with the different systems like the PMS, CRM, CRM, or chatbot.
October 07, 2022, Romkje regularly uses the
If you are looking into managing your incremental revenue flows, and you know what type of products, services and solutions you want to offer to guests, schedule time with the Oaky team to discuss the opportunities. I would also recommend this to hotel(s) that...
October 05, 2022, John heard from clients about the
Don't be afraid to try this product! Oaky makes upselling extremely simple, streamlined, and effective. If you are already using other upselling software, try Oaky in a head-to-head comparison. I'm confident that you find the results speak for themselves.
October 05, 2022, Danica has seen a demo of the
Ensure revenue upsell inaitives are delivered with operational excellence. Bring in Ops teams to help support those decisions and meetings when deciding what upsell packages to go live. You need to make sure operational, the teams on the ground can handle the ...
Commercial Director in London (United Kingdom)
- Oaky is a new and small company providing a leading software that has nearly doubled our current up-selling revenue. They are approachable and constantly taking feedback to improve the product. - At the core is impr...