Oaky

Ranked 1 (out of 55) in Upselling Software

Upselling Software

The commission-free and personalised pre-stay upsell platform for hotel groups to maximise profit an...

Ratings Snapshot

Certificate of Excellence
Read 235 reviews
95%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 55 in Upselling Software

Ease of Use
4.8/5
ROI
4.7/5
Implementation
4.7/5
Customer Support
4.9/5
Verified Customer Support

Oaky has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Resorts 43 verified reviews
    96%
  • Luxury Hotels 41 verified reviews
    96%
  • City Center Hotels 41 verified reviews
    96%
  • Boutiques 39 verified reviews
    97%
  • Branded Hotels 39 verified reviews
    94%
  • Hostels 11 verified reviews
    96%
  • Vacation Rentals & Villas 9 verified reviews
    96%
  • Bed & Breakfast & Inns 9 verified reviews
    94%
  • RV Parks & Campgrounds 8 verified reviews
    94%
  • Limited Service & Budget Hotels 5 verified reviews
    90%
  • Extended Stay & Serviced Apartments 4 verified reviews
    95%
  • Airport/Conference Hotels 3 verified reviews
    87%

Oaky Overview

Oaky Overview

Let Oaky work for you – Become an expert at modern Upselling. With a high conversion, Oaky puts your arriving guests in control of taking offers that both drive revenue and enhance their experience. Using the online dashboard, Hoteliers add new guest-facing deals in just one minute. Real-time revenue reports help Revenue Managers maximize profit. Use Oaky to: ✓ Increase TRevPar ✓ Sell more r...

About Oaky View website

Founded in 2013 | Headquarters in Amsterdam, NH | 54 employees

Browsing from best-selling upsell offers, hoteliers can add personalised guest-facing deals in a few clicks, and promote them through perfectly timed guest comm...

Integrates with

  • Property Management Systems
  • Channel Managers
  • Hotel Management Software
Browse integrations (63 verified)

What customers love about Oaky

Like 95% recommend

Commercial Director in London (United Kingdom)

- Oaky is a new and small company providing a leading software that has nearly doubled our current up-selling revenue. They are approachable and constantly taking feedback to improve the product. - At the core is impr...

Revenue Manager in Amsterdam (Netherlands)

It helps in an easy way to sell extra products/services to our guests pre-arrival. Definite worth it!

Revenue Manager in Amsterdam (Netherlands)

After a short introduction and an initial setup it's time to see the upgrade request flowing in. I am still very surprised about the amount of requests and addistional revenue it generates for the hotels.

Commercial Development Manager in Amsterdam (Netherlands)

The fact that it tackles pre-arrival upseling which is often still virgin territory for hoteliers.

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Oaky answer several of the core questions that hoteliers ask themselves on a daily basis, such as how can I sell more higher room categories or how do I bring more customers to my restaurant. With their solutions, Oaky can delivers a constant revenue boost straight to the hotels bottom line.

by Roger Miro (Sojern) on May 04, 2022

See more answers (21)
Question:

What differentiates this product or service from the competition?

Answer:

Personalisation, flexibility and dynamism are the key. In addition to the standard and common upselling options, Hoteliers have a blank page to decide what type of service or upgrade they want to provide to their clients so the marketing teams can be as creative as they wish.

by Roger Miro (Sojern) on May 04, 2022

See more answers (21)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

As a former hotelier myself, I would have loved to have a similar tool available at the time. One of our main challenges was to sell higher room categories as well as tables on the restaurant (even though it was an awarded one) so revenue opportunities were lost. After having seen Oaky's tool in act...

by Roger Miro (Sojern) on May 04, 2022

See more answers (21)
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+ 19 recommend
Recommended by Show More (17)

Features

Content Management

4/5 features

Customer Profiles

4/5 features

Guest Communication

4/5 features

Fulfillment & Payments

4/5 features

Analytics/Reporting

4/5 features

Want to go behind the scenes and see how Oaky works?

Clients & references

References & testimonials

Testimonial avatar
We really have a fantastic partnership and we continue to learn from eachother every day.
Gaby Maaswinkel-vd Bosch Associate Director of Revenue Management at the Radisson Blu Hotel, Amsterdam
Testimonial avatar
We increased our upselling revenue by 25% in the first 12 months.
Clinton Campbell Commercial Director at the Apex Hotels Ltd

Featured partners

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Case studies

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Oaky doesn’t have any case studies available

Awards & Certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Netherlands
  • United Kingdom
  • Italy
  • Belgium
  • Sweden
  • Thailand
  • Germany
  • Spain
  • Ireland

235 Verified Oaky Reviews

Likelihood to Recommend
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September 20, 2022

Oaky Review: User friendly, personalized offers to the right target, and with great advisers and support from the team.

Cluster Revenue Manager from Branded Hotels in Madrid (Spain)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Oaky is really intuitive and easy to use. It is user friendly, not only for those used to working with systems in general, but also for more operational employees. We are able to personalized the offers w...

What do you dislike or think could be improved?

The reporting part is a bit limited and could be improved. However, we can always get the reports and support we need with the Customer Managers and the appropriate actions to put in place to increase ups...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
5

September 19, 2022

Oaky Review: Easy to use and a big jump in extra revenue.

Hotel manager from Luxury Hotels in Amsterdam (Netherlands)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The easy menu's front and back office use. eusy to use by the staff and our guests. perfect match for us.

What do you dislike or think could be improved?

For me there is not much that must be improved. The 2 way interface always works without bugs etc. Works perfectly fine.

Customer Support
5
Ease of Use