Oaky
4.8 (294 REVIEWS)
TATIANA, Damien, Quinten + 40 more experts recommend Oaky
Read RecommendationsOaky
Ranked 1 (out of 62) in Upselling Software
Hoteliers voted Oaky as the #1 Upselling Software provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldBecome an Upselling Superhero
96% recommended by 256 hotels
Hard Rock, Radisson, Highgate & 253 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, Oaky is the #1 most trending product in the Upselling Software category (out of 62) and the #23 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreOaky has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Oaky as the #1 Upselling Software provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Automate your upselling
Automate your upselling
Save valuable time for your teams by streamlining operations and reducing oversights. Our automations with leading hotel tech platforms mean that your team can ‘set and forget’ your Oaky. Deals booked by guests are directly updated into the PMS and shared with operational teams to execute. Call it hands-free upselling!
Apply your branding
Multi-channel communication
Chain management
Offer personalization
Features
Content Management
Customer Profiles
Guest Communication
Fulfillment & Payments
Analytics/Reporting
Multi-Prop Management
Other
Available Add-ons & Modules
Pre-stay Upsell
Front Desk Upsell
In-stay Upsell
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Success Stories
From cumbersome to profitable and streamlined: the upsell transformation at Amari Phuket, part of ONYX Hospitality
Tambon Patong (Thailand)
TRevPAR Growth & Tailored Guest Experiences: How Sofitel Legend The Grand Amsterdam Harnesses the Power of Oaky's Pre-arrival Upselling
Amsterdam (Netherlands)
Improved communication and guest experience: How the Radisson Blu Hotel, Dubai Waterfront benefits from automated In-stay Upselling
Dubai (United Arab Emirates)
Nobis Hospitality Group embarks on a personalised upselling journey
(Sweden)
Meininger Hotels joins the Oaky family
Kreisfreie Stadt Berlin (Germany)
RevPAR growth and positive guest feedback: How Radisson Hotel Group's hotels in the Netherlands benefit from Oaky
Madrid (Spain)
How Minor Hotels brands in Asia, the Middle East, and Africa create seamless connectivity for their guests and drive TRevPAR
แขวงคลองเตย (Thailand)
How H-Hotels improve customer satisfaction and generate more revenue with automated upselling
Landkreis Waldeck-Frankenberg (Germany)
More room upgrades and a lift in ADR: The Grand, York’s results with Oaky
(United Kingdom)
Achieving a 3% TRevPAR Uplift: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation
Gent (Belgium)
How Lore Group increased upselling revenue by 400% with Oaky
(United Kingdom)
Jesper from Hotel Rival: How Front Desk Upsell automation drives exceptional upsell results while shaping our workplace culture
(Sweden)
How Hard Rock Hotels creates a well-branded, memorable guest experience with pre-arrival upselling
Daytona Beach (United States of America)
How Hotel At Six Used Digital Upselling to Multiply Incremental Revenue
(Zweden)
References
"Less hassle and increased ancillary revenue are two major changes we've been observing since we started utilising the Oaky and OPERA Cloud integration via OHIP. As personalised deals are sent to guests automatically, and booked supplements are added to OPERA Cloud without the team's involvement, it saves loads of time and helps us refine our services further. As a result, our guests have an even more memorable experience and are more likely to spread the word about our hotel."
"Oaky’s dynamic room upgrade pricing drives additional uplifts to the total revenue without the need to invest hours of manual adjustments."
"With Oaky we got the job done at record speed, onboarding the first 100 properties in 90 days."
"Oaky’s deal library inspired us to test a variety of deals, identify what our guests enjoy, and optimise our selection. Since we’re still understaffed, we’re focusing on easy-to-provide services which add a lot of value to our guests’ stays. This approach has led to a healthy ROI in terms of both revenue and guest satisfaction."
"The main struggle we had was offering add-on services that are easy to book. It was difficult personalise a guest’s stay depending on their preferences. Additionally, we did not have the opportunity to sell ancillary services to OTA guests. With Oaky, our goal is to continue adding unique deals and add-on experiences and really make the most of what the upselling software can do."
"After a short and straightforward onboarding process, we immediately started seeing results with Oaky, despite reduced demand due to the pandemic. It’s been interesting to test various offers and signature services at our different properties and give guests the chance to tailor their experience with both free and paid add-ons."
"We increased our upselling revenue by 25% in the first 12 months."
"We really have a fantastic partnership and we continue to learn from each other every day."
Featured Customers
Popularity by Segment
Size
7 | Small (10-24 room)
48 | Medium (25-74 room)
102 | Large (75-199 room)
95 | X-Large (200+ room)
Country
65 | Netherlands
34 | United Kingdom
18 | Belgium
18 | Italy
16 | Thailand
14 | Germany
13 | Spain
13 | Sweden
10 | Ireland
8 | Maldives
7 | France
6 | Czech Republic
5 | Malaysia
5 | Russian Federation
5 | Indonesia
5 | Vietnam
5 | Switzerland
5 | Malta
5 | Portugal
4 | Mexico
4 | United Arab Emirates
3 | India
3 | Japan
3 | Egypt
2 | Slovakia
2 | United States of America
2 | Philippines
1 | Austria
1 | Sri Lanka
1 | Argentina
1 | Singapore
1 | Bulgaria
1 | Luxembourg
1 | Netherlands Antilles
1 | Serbia
1 | Saudi Arabia
Type
88 | Luxury Hotels
70 | Branded Hotels
61 | Resorts
52 | Boutiques
52 | City Center Hotels
12 | Hostels
11 | Bed & Breakfast & Inns
10 | Vacation Rentals & Villas
9 | Extended Stay & Serviced Apartments
9 | RV Parks & Campgrounds
8 | Limited Service & Budget Hotels
7 | Airport/Conference Hotels
1 | Motels
Region
224 | Europe
49 | Asia Pacific
8 | Middle East
6 | North America
1 | South America
1 | Central America
Category
294 | Upselling Software
Hotelier Rating
Upselling - Pre Arrival and In house
FRONT OF HOUSE MANAGER from 100 to 199 room Branded Hotel in (United Kingdom)
Excellent way of taking the first step toward upsell and a better guest journey and experience.
General Manager from 100 to 199 room Branded Hotel in (Sweden)
From cumbersome to profitable and streamlined: the upsell transformation at Amari Phuket, part of ONYX Hospitality
Director of Revenue from 200 to 499 room Resort in Tambon Patong (Thailand)
User friendly and amazing support
Revenue Manager from 500+ room Branded Hotel in Bunnik (Netherlands)
Oaky has been an amazing tool for upselling and also allowed the team to get creative on coming up with new packages and merchandise that our guests love.
Rooms Division Manager from 100 to 199 room Boutique in Cork (Ireland)
Oaky, a wonderful partnership!
Group Hotel Marketing Manager from 100 to 199 room Boutique in Cork (Ireland)
ONYX Hospitality loves OAKY
VP of Digital and CRM from 500+ room Branded Hotel in (Thailand)
It is easy to upsell / cross sell / upgrade our guests through this tool from Oaky.
Head of reception from 50-74 room City Center Hotel in Bergen op Zoom (Netherlands)
Review of the upselling software provided to us by Oaky.
Distribution Executive from 100 to 199 room City Center Hotel in (United Kingdom)
Easy from the get-go!
Rooms Division Manager from 200 to 499 room Luxury Hotel in Amsterdam (Netherlands)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Oaky is a one of kind upselling tool which not only drives extra revenue, but has the customers at the center. An innovative automated solution which captures maximum revenue for each guest. Quick and easy onboarding, helps hotels instantly.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Oaky's key unique points are not only the high personalisation, but the ability of fast adoption and implementation. They increase guest experience and satisfaction while idriving extra revenue for the hotel.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you are looking for guest experience ROI, and easy implementation, Oaky is a solution to try. By optimizing the pricing for upsell possibilities, hotels will experience an immediate revenue uplift with minimal risk, enhancing conversion rates, and optimizing profits.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Posts
Oaky
5 days ago
From cumbersome to profitable and streamlined: the upsell transformation at Amari Phuket, part of ONYX Hospitality
Oaky
4 weeks ago
TRevPAR Growth & Tailored Guest Experiences: How Sofitel Legend The Grand Amsterdam Harnesses the Power of Oaky's Pre-arrival Upselling
Oaky
1 month ago
Improved communication and guest experience: How the Radisson Blu Hotel, Dubai Waterfront benefits from automated In-stay Upselling
Oaky
1 month ago
Nobis Hospitality Group embarks on a personalised upselling journey
Oaky
1 month ago
Meininger Hotels joins the Oaky family
Oaky
1 month ago
RevPAR growth and positive guest feedback: How Radisson Hotel Group's hotels in the Netherlands benefit from Oaky
Oaky
3 months ago
Oaky And Infor Team Up To Maximise The Upsell Potential For Hoteliers With A 2-Way Integration
Oaky
3 months ago
Achieving a 3% TRevPAR Increase in Just One Month: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation
Oaky
3 months ago
How Minor Hotels brands in Asia, the Middle East, and Africa create seamless connectivity for their guests and drive TRevPAR
Oaky
3 months ago
How H-Hotels improve customer satisfaction and generate more revenue with automated upselling
Oaky
3 months ago
Oaky Receives Prestigious Award For Excellence In Hospitality: LUXlife Magazine's Eighth Annual Resorts & Retreats Awards
Oaky
3 months ago
Oaky Empowers More PMS Solutions with Front Desk Upsell Automation for Enhanced Upsell Results at Check-in
Oaky
4 months ago
Oaky and Stayntouch Enhance Integration to Enable Automated Upselling for US and EU Hoteliers
Oaky
4 months ago
Oaky and Asksuite Partner Up to Enable Real-time Upselling Through Chatbot
Oaky
5 months ago
Curator Hotel & Resort Collection Selects Oaky as a Preferred Upselling Tool for Member Properties
Oaky
5 months ago
Unlocking the Advantages of Dynamic Pricing through the Oaky and IDeaS Integration
Oaky
7 months ago
Oaky Introduces Front Desk Upsell Automation, Revolutionizing Hotel Revenue Strategies
Oaky
10 months ago
Oaky Named #1 Hotel Upselling Software in the HotelTechAwards for the 6th Year in a Row
Oaky
11 months ago
More room upgrades and a lift in ADR: The Grand, York’s results with Oaky
Oaky
1 year ago
Shangri-La Kuala Lumpur & Carpe Diem Santorini Win Awards for Performance and Upselling
Oaky
1 year ago
Achieving a 3% TRevPAR Uplift: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation
Oaky
1 year ago
HotelREZ X Oaky Partnership: Unlocking Automated Upselling Opportunities for Over 2,500 Independent Properties and Groups.
Oaky
1 year ago
Automated In-Stay Upselling via Oaky: Increased Convenience and Efficiency for Hotel Staff and Guests
Oaky
1 year ago
Oaky Increases Room Upgrade Revenue by Over 70%
Oaky
1 year ago
Oaky and HiJiffy Release Integration to Increase Upsell Revenue Through Conversational AI
Oaky
1 year ago
How Lore Group increased upselling revenue by 400% with Oaky
Oaky
1 year ago
Jesper from Hotel Rival: How Front Desk Upsell automation drives exceptional upsell results while shaping our workplace culture
Oaky
1 year ago
How Hard Rock Hotels creates a well-branded, memorable guest experience with pre-arrival upselling
Oaky
1 year ago
How Hotel At Six Used Digital Upselling to Multiply Incremental Revenue
Oaky
1 year ago
Oaky & OPERA Cloud: Making Innovative Hotel Management Easier with the OHIP Integration
Oaky
1 year ago
Oaky and Host Hotel Systems Launch Integration to Boost Revenue and Guest Experience with Smart Upselling
Oaky
1 year ago
Sojern and Oaky Partner to Help Hoteliers Drive Direct Bookings and Revenue
Oaky
1 year ago
Oaky Ranks #1 on Hotel Tech Report’s ‘Top Upselling Software’ 2022
Oaky
2 years ago
Sea Containers London Deploys Oaky as Upselling Solution
Oaky
2 years ago
Oaky and ReviewPro: Integration Permits Upselling via Guest Messaging
Oaky
2 years ago
Oaky and Protel Upgrade Integration to Offer Fully Automated Upselling
Oaky
2 years ago
Combining CRM with Upselling at ONYX Hospitality Group
Oaky
2 years ago
Oaky Launches Chain Dashboard: Upsell Management Across Hotel Chains and Groups
Oaky
2 years ago
eBook: Embracing Total Revenue Management
Oaky
2 years ago
Nobis Hospitality Group Embarks on Personalised Upselling Journey with Oaky
Oaky
2 years ago
MEININGER Hotels Prepares for 2021 with Oaky
Oaky
2 years ago
Introducing the Oaky Upselling Course
Oaky
2 years ago
Oaky + Quicktext Integration
Oaky
2 years ago
Sofitel Legend The Grand Amsterdam Begins Digital Upselling Journey
Oaky
3 years ago
Oaky Provides Oracle Cloud and Opera Cloud Property Management System Customers with Automated Digital Upselling
Oaky
3 years ago
Oaky Wins at Skift Idea Awards!
Oaky
3 years ago
Leading Upselling Tool Oaky Launches Deal Library Feature for Hoteliers
Oaky
3 years ago
Van der Valk Hotels & Restaurants Continues Steady Uptake of Oaky
Oaky
3 years ago
Oaky Has Achieved SOC 2 Type 2 Certification
Oaky
3 years ago
Oaky + hotelkit Integration Streamlines Operations for Optimised Upselling
Oaky
3 years ago
Oaky and OTA Insight Join Forces to Maximise Total Revenue with Dynamic Room Upgrade Rates
Oaky
3 years ago
Elite Hotels of Sweden Roll Out Oaky Group-Wide
Oaky
3 years ago
A Room Upgrade for Oaky
Oaky
3 years ago
COVID-Time Hotel Marketing Strategy Guide
Oaky
3 years ago
COVID-Time Revenue Management Guide
Oaky
3 years ago
Increase Upsell Conversions with Oaky’s New Image Gallery Feature
Oaky
3 years ago
Oaky Uses ‘Downtime’ to Release the Best Converting Guest-Facing Hotel Upselling Software Design So Far
Oaky
3 years ago
Oaky Raises $9.5 Million in Series A Funding
Oaky
3 years ago
Guestline and Oaky launch integration
Oaky
3 years ago
Oaky and D-EDGE Launch Integration
Oaky
3 years ago
Oaky and Cloudbeds Launch Two-Way Integration
Oaky
4 years ago
Radisson Hotel Group rolls out Oaky in EMEA
Oaky
5 years ago
Navigating Today’s Hospitality Tech Jungle and Finding the Right Tools
More About Oaky
Oaky is an automated upsell engine designed to deliver a personalized and exceptional guest experience, enabling hotels to increase their revenue from current customers. With Oaky, hoteliers can effortlessly create customized deals for guests by selecting from the best-selling upsell offers and promoting them through timely guest communication. This empowers guests to personalize their stay with upgrades, special deals, and other complementary services. Oaky facilitates hotels in driving additional profits by offering guests a superior experience. Oaky has earned the trust of several innovative hotels, groups, and chains worldwide, including Amaris Hospitality, Onyx Hospitality Group, and Radisson Hotel Group.
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Oaky has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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