Oaky

Ranked 1st (out of 53) in Upselling Software

Upselling Software

The commission-free and personalised pre-stay upsell platform for hotels to maximise profit and enha...

Ratings Snapshot

Certificate of Excellence
Read 126 reviews
94%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Oaky has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #1 out of 53 in Upselling Software

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.5/5
Customer support
4.8/5
Verified Customer Support

Oaky has opened its internal systems to

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Most popular for
  • Boutique 27 verified reviews
    95%
  • Resort 25 verified reviews
    98%
  • City Center 23 verified reviews
    94%
  • Branded 20 verified reviews
    93%
  • Hostel 6 verified reviews
    97%
  • Vacation Rental 3 verified reviews
    93%
  • Extended Stay 2 verified reviews
    95%
  • Airport/ conference 2 verified reviews
    95%
  • Villas 2 verified reviews
    95%
  • Bed & Breakfast 1 verified reviews
    100%
  • Limited Service 1 verified reviews
    90%

Oaky Overview

Oaky Overview

Let Oaky work for you – Become an expert at modern Upselling. With a high conversion, Oaky puts your arriving guests in control of taking offers that both drive revenue and enhance their experience. Using the online dashboard, Hoteliers add new guest-facing deals in just one minute. Real-time revenue reports help Revenue Managers maximize profit. Use Oaky to: ✓ Increase TRevPar ✓ Sell more r...

About Oaky View website

Founded in 2013 | Headquarters in Amsterdam, NH | 31 employees

Browsing from best-selling upsell offers, hoteliers can add personalised guest-facing deals in a few clicks, and promote them through perfectly timed guest comm...

Integrates with

  • Property Management Systems
  • Channel Managers
  • Hotel Management Software
Browse integrations (54 verified)

What customers love about Oaky

Like 94% recommend

Commercial Director from City Center in London (United Kingdom)

- Oaky is a new and small company providing a leading software that has nearly doubled our current up-selling revenue. They are approachable and constantly taking feedback to improve the product. - At the core is impr...

Revenue Manager from Boutique in Amsterdam (Netherlands)

It helps in an easy way to sell extra products/services to our guests pre-arrival. Definite worth it!

Revenue Manager from Branded in Amsterdam (Netherlands)

After a short introduction and an initial setup it's time to see the upgrade request flowing in. I am still very surprised about the amount of requests and addistional revenue it generates for the hotels.

Commercial Development Manager from Branded in Amsterdam (Netherlands)

The fact that it tackles pre-arrival upseling which is often still virgin territory for hoteliers.

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Oaky is the ultimate one-stop-solution fulfilling all your upselling needs. It's easy to use and you will become a rockstar at upselling in no time. The team that is all about innovation with a truly customer-centric approach.

by Marie-Theres Rainer (hotelkit GmbH) on December 02, 2020

See more answers (15)
Question:

What differentiates this product or service from the competition?

Answer:

The very simple and user-friendly interface makes the upselling process highly efficient. By being fully integrated into various existing systems (PMS & CRM), offering the ability to be personalized on the clients' design and a clear focus on data - Okay is a perfect fit for all hotels.

by Marie-Theres Rainer (hotelkit GmbH) on December 02, 2020

See more answers (15)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Upselling has never been easier. With the combination of Oaky and hotelkit, you can organize all upselling processes perfectly, making them seamless and highly efficient. Just give it a try, get shit done, and become a rockstar at upselling!

by Marie-Theres Rainer (hotelkit GmbH) on December 02, 2020

See more answers (15)
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+ 13 recommend
Recommended by Show More (11)

Features

  • Gift Vouchers
  • Segmentation
  • Upsell at booking
  • Pre-arrival emails
  • On property upsells
  • Future stay offers
  • Automated A/B Testing
  • Check-in upselling
  • Dynamic Upgrade Pricing
  • Deal/Offer Templates Library
  • Omnichannel (email, chat, sms, Whatsapp)
  • Fulfillment Task Automation (via Task Mgmt Integrations)
  • Type 2 SOC 2 Certified (Data Security)

Want to go behind the scenes and see how Oaky works?

Clients & references

References & testimonials

Testimonial avatar
Enhance the guest experience and create extra revenue at the same time. The feedback we get from guests is always very positive.
Gaby Maaswinkel Commercial Development Manager at the Radisson Blu Hotel, Amsterdam
Testimonial avatar
Oaky is the best sales person of my team.
Jesper Lauersen General Manager at the Amrath Amsterdam

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Netherlands
  • Italy
  • United Kingdom
  • Belgium
  • Thailand
  • Spain
  • France
  • Sweden
  • Maldives

126 Verified Oaky Reviews

Likelihood to Recommend
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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Upselling Software providers. It is advised that you ask for recent references before proceeding.

Jul 20, 2021

Oaky Review: intuitive and performing upselling platform

SALES OFFICE from Villas in Castel D'Azzano (Italy)

Recommend 10/10
Full blue star
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What do you like most?

- easy to use and set up - attractive layout of services / upselling - performing platform - immediate results - punctual and professional assistance

What do you dislike or think could be improved?

- nothing else - nothing else - nothing else - nothing else - nothing else - nothing else - nothing else - nothing else - nothing else - nothing else

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

May 09, 2021

Oaky Review: Incremental Revenue / Excellent UI & UX

Director of Revenue Optimization from Branded in Chiyoda City (Japan)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

Oaky, by far has been one of the best upselling systems for ancillary income. Ease of customization and user accessibility gives tops up the rating to 5 star. Revenue generated through Oaky may not have b...

What do you dislike or think could be improved?

There may be a potential to improve the Room Upselling module as we see minimal contribution so far. Probably, the way it is currently displayed could be relooked at.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
3.5

May 06, 2021

Oaky Review: Best tool so far !!

Director of Revenue & Distribution from Resort in Thành phố Phú Quốc (Vietnam)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Half blue star

What do you like most?

It's convenient & Easy to use Best support team and Immediate assistance to any problems Automatic and Easy to customize Higher revenue generation

What do you dislike or think could be improved?

Individual notification set up for individual service /offers Mobile app for easy loading of promos and photos Inhouse and Post checkout communications

Customer support
5
Ease of Use
4.5
Value for money
4.5
Implementation
4.5

Apr 01, 2021

Oaky Review: Great upselling tool and professional team

Group Director of Revenue from Resort in (Vietnam)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

User friendly and result driven upselling system. Great product development team providing new features updates. Supportive, dedicated and professional team.

What do you dislike or think could be improved?

Group view and dashboard would be a plus. Continue to develop the product with new features especially on the dynamic pricing side.

Customer support
5
Ease of Use
5
Value for money
4
Implementation
4

Mar 27, 2021

Oaky Review: Friendly Service and Upselling Platform

Reservations Manager from Resort in (Maldives)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

I like most is Your Team who is very friendly and approachable. Very impressive with the service and recent business view explanation which really helps me and the team to improved the platform, special ...

What do you dislike or think could be improved?

1.When the Guest sees the GM's name in the Oaky email, they keep writing / addressing other requests and most of the cases forgets to buy anything. 2.Some of the cases guest guest feels this is spam em...

Customer support
5
Ease of Use
5
Value for money
5
Implementation
4.5

Feb 25, 2021

Oaky Review: Great tool to boost ancilliary revenue in a totally opaque way

Revenue Manager from City Center in Madrid (Spain)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

Customized services can be offered to the guest in order to suit the needs of the hotel. For instance offer and Happy Hour/2 for 1 drink or small meal deal in order to maximize Restaurante/Bar occupancy i...

What do you dislike or think could be improved?

Provide a payment solution that enables the hotel to pre charge some of the services provided. Alow dinamic room type differentials according to your online strategy.

Customer support
3.5
Ease of Use
4
Value for money
2.5
Implementation
4

Pricing

Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly subscription (/room/month)
Less than $3/room/month

Recent News & Content

Recent press releases

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Popular Oaky Integrations

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