Content Management

4/5 features

Deal/Offer Templates Library

The Upselling Tool helps their hotels to come up with creative ideas to upsell to their guests / Ideally, this is segmented and personalized per hotel. The power of this feature is for hotels to receive suggestions of the best converting offers depending on their guest mix and facilities.
Dynamic Upgrade Pricing

The Upselling Tool offers Room Upgrade dynamic pricing to the guests, supporting the overall pricing strategy set up by the Revenue Manager / This allows to follow exactly the pricing strategy of the hotel only, increasing the amount of upgrades and maximizing the profit generated by these upgrades. This is the best way to maximize RevPAR (by boosting ADR) at any time. If you upsell in advance, you can even resell the rooms that became available.
Automated A/B Testing
On property upsells
Future stay offers
Gift Vouchers

Customer Profiles

4/5 features

Segmentation

Making sure guests only see relevant offers / Increases conversion and relevance for the guests meaning happier guests and more revenue for the properties.

Guest Communication

4/5 features

Omnichannel (email, chat, sms, Whatsapp)

Ability to use more than one channel (email, chat, sms, whatsapp) / A great benefit to use omnichannel communication is to be able to reach a much higher volume of guests. With an integrated chat solution, you can let your guests upgrade their stay on your website, with sms or whatsapp, you can reach out to all guests that left their phone number.
Check-in upselling
Pre-arrival emails
Upsell at booking

Fulfillment & Payments

4/5 features

Type 2 SOC 2 Certified (Data Security)

Data Security/Audit Certification: https://www.onelogin.com/compliance/soc-2-type-2
Fulfillment Task Automation (via Task Mgmt Integrations)

Operations software / The Upselling tool integrates to one or many Operations software (like Hotelkit or Alice or Optii), automating many operational tasks and allowing hotels to reduce manual work of preparation for the guest arrival. / This allows hotels to automate tasks to prepare the guest arrival by adding the right extra to the right room.
On property upsells
Check-in upselling
Gift Vouchers

Analytics/Reporting

4/5 features

Automated A/B Testing

Multi-Prop Management

4/5 features

Multi-Property/Chain Dashboard

Other

0/1 features

Offer Performance Analytics

Direct access to property/group data on offer performance including revenue by guest exposure (booking, pre-arrival, at arrival), by offer type, and by staff member. Properties never have to wait for month-end or QBR meetings; data is immediately available for view or export into local BI tools

Quick and easy

Guest Service Manager from 50-74 room Boutique in Amsterdam (Netherlands)

Verified

3 days ago

Oaky is a very easy and clear program to work with to enhance more revenue. Upsell is easily generated though an upgrade or cross-sell, all personalized for the hotel.

Share review

Oaky is very use friendly. It has a good overview of all reports and it is very easy to use

Guest Service Pro from 50-74 room Boutique in Amsterdam (Netherlands)

That I can put a team target. It makes it very convenient to check where we at during the month and who is doing the best.

Upselling Opportunities

Associate Director of Revenue from 200 to 499 room Branded Hotel in Dammam (Saudi Arabia)

4 days ago

Oaky is helping us to reach out to our customers before they arrive via pre-arrival emails at the right lead date and time. Offer them our facilities, services, or upgrade opportunities which we couldn't do ourselves without the software. Help in increasing the incremental revenue via upselling the standard rooms to a higher room category a...

How Hotel At Six Used Digital Upselling to Multiply Incremental Revenue

Guest Relations and Service Manager from Luxury Hotel in (Zweden)

5 days ago

With Oaky, guests can clearly see what extra services or products we have to offer. By looking through all our services they can choose to add things they did not even know they wanted.

Great tool and even greater support

Marketing & Communication manager from 500+ room Branded Hotel in Amsterdam (Netherlands)

10 days ago

It's super cool to see how Oaky is growing, the events/get-togethers they organize to bring revenue/marketing managers together. They love to share knowledge. The customer support is fast and super helpful.

Highly recommended

Sales from 500+ room Branded Hotel in L'Hospitalet de Llobregat (Spain)

What I like most is the ease of use of the tool, and the support service. Nice to work with OAKY

Achieving a 3% TRevPAR Uplift: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation

Front Office Manager at Pillows Hotel Reylof from Boutique in Gent (Belgium)

11 days ago

We are extremely pleased with the results we have achieved through our partnership with Oaky. Their Front Desk Upsell Automation solution has been instrumental in driving significant revenue growth for our hotels. The additional revenue of 146,76 EUR per room and the impressive upsell conversion rate of 23% are a testament to the effectiven...

Oaky is the best!

Revenue Supervisor from 75-99 room Resort in Willemstad (Netherlands Antilles)

30 days ago

We work very good with Oaky and their team. Whenever we need something they are ready to help! And are guest make great use of the app. we love the upselling and all the options that oaky has.

intuitive and performing upselling platform

SALES OFFICE from 50-74 room Vacation Rentals & Villa in Castel D'Azzano (Italy)

1 months ago

- easy to use and set up - attractive layout of services / upselling - performing platform - immediate results - punctual and professional assistance

Making the most out of upselling!

Facility Manager from 25-49 room City Center Hotel in Venlo (Netherlands)

Oaky makes it easy for our guests to select the services they would like to use, or book the upgrade to a larger room. They way Oaky provides their service to our guests is an easy way to select what they want. The contact with Oaky is smooth and easy and I am very happy to have a good relationship with them.

Company	Functionality
SiteMinder 91% recommended by 1428 hotels	Channel Managers
Cloudbeds 91% recommended by 1106 hotels	Channel Managers +3 more
OTA Insight 96% recommended by 973 hotels	Rate Shopping & Market Intelligence
Little Hotelier 89% recommended by 643 hotels	Hotel Management Software
RoomRaccoon 97% recommended by 509 hotels	Hotel Management Software
hotelkit 95% recommended by 479 hotels	Staff Collaboration Tools +3 more
IDeaS 92% recommended by 467 hotels	Revenue Management Systems
Oracle Hospitality 89% recommended by 414 hotels	Property Management Systems
This integration hasn’t been verified by Oaky yet. Bookassist 95% recommended by 360 hotels	Booking Engine
Duetto 93% recommended by 326 hotels	Revenue Management Systems

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Deal/Offer Templates Library

Dynamic Upgrade Pricing

Automated A/B Testing

On property upsells

Future stay offers

Gift Vouchers

Segmentation

Omnichannel (email, chat, sms, Whatsapp)

Check-in upselling

Pre-arrival emails

Upsell at booking

Type 2 SOC 2 Certified (Data Security)

Fulfillment Task Automation (via Task Mgmt Integrations)

On property upsells

Check-in upselling

Gift Vouchers

Automated A/B Testing

Multi-Property/Chain Dashboard

Offer Performance Analytics