Oaky

4.7 (265 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Tatiana, Adrien, Iva + 31 more experts recommend Oaky

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Oaky

4.7 (265 REVIEWS)

Ranked 1 (out of 60) in Upselling Software

2023 Winner Hotel Software

Hoteliers voted Oaky as the #1 Upselling Software provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Become an Upselling Superhero

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Ratings Summary

4.7
Excellent
265 reviews
Ease of Use
4.8/5
Customer Support
4.9/5
ROI
4.7/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Oaky is the #3 most trending product in the Upselling Software category (out of 60) and the #50 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Oaky has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Oaky as the #1 Upselling Software provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Oaky
Founded in 2013 | Headquarters in Amsterdam, NH | 54 employees
Oaky is upselling software that helps hotels boost their revenue by offering relevant upgrades & services to their guests throughout the entire guest journey. With automation, segmentation & dynamic pricing, it maximises the average spend per guest and removes manual work. Oaky offers integrations with multiple PMSs and other hotel tech solutions, making it easy to add to your hotel tech stack and start getting revenue from day one!

Capabilities

Automate your upselling

Apply your branding

Multi-channel communication

Chain management

Offer personalization

Features

Content Management

4/5 features

Customer Profiles

4/5 features

Guest Communication

4/5 features

Fulfillment & Payments

4/5 features

Analytics/Reporting

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Oaky Average Oaky

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8

Success Stories

8

References

15

Featured Customers

Popularity by Segment

Size

87 | Large (75-199 room)

82 | X-Large (200+ room)

46 | Medium (25-74 room)

7 | Small (10-24 room)

Type

60 | Luxury Hotels

56 | Branded Hotels

54 | Resorts

51 | City Center Hotels

46 | Boutiques

11 | Hostels

10 | Bed & Breakfast & Inns

10 | Vacation Rentals & Villas

8 | RV Parks & Campgrounds

7 | Extended Stay & Serviced Apartments

7 | Limited Service & Budget Hotels

3 | Airport/Conference Hotels

1 | Motels

Region

204 | Europe

43 | Asia Pacific

6 | Middle East

5 | North America

1 | South America

1 | Central America

Category

265 | Upselling Software

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265

Reviews

34

Expert Recommendations

Hotelier Rating

Excellent
236
Very Good
22
Average
7
Poor
0
Terrible
0

By Product

  • Upselling Software
    Upselling Software

Property Size

  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Middle East
    Middle East
  • South America
    South America
  • Central America
    Central America
10

Quick and easy

Guest Service Manager from 50-74 room Boutique in Amsterdam (Netherlands)

Verified
3 days ago
Oaky is a very easy and clear program to work with to enhance more revenue. Upsell is easily generated though an upgrade or cross-sell, all personalized for the hotel.
8

Oaky is very use friendly. It has a good overview of all reports and it is very easy to use

Guest Service Pro from 50-74 room Boutique in Amsterdam (Netherlands)

Verified
3 days ago
That I can put a team target. It makes it very convenient to check where we at during the month and who is doing the best.
10

Upselling Opportunities

Associate Director of Revenue from 200 to 499 room Branded Hotel in Dammam (Saudi Arabia)

Verified
4 days ago
Oaky is helping us to reach out to our customers before they arrive via pre-arrival emails at the right lead date and time. Offer them our facilities, services, or upgrade opportunities which we couldn't do ourselves without the software. Help in increasing the incremental revenue via upselling the standard rooms to a higher room category a...
10

How Hotel At Six Used Digital Upselling to Multiply Incremental Revenue

Guest Relations and Service Manager from Luxury Hotel in (Zweden)

Verified
5 days ago
With Oaky, guests can clearly see what extra services or products we have to offer. By looking through all our services they can choose to add things they did not even know they wanted.
9

Great tool and even greater support

Marketing & Communication manager from 500+ room Branded Hotel in Amsterdam (Netherlands)

Verified
10 days ago
It's super cool to see how Oaky is growing, the events/get-togethers they organize to bring revenue/marketing managers together. They love to share knowledge. The customer support is fast and super helpful.
10

Highly recommended

Sales from 500+ room Branded Hotel in L'Hospitalet de Llobregat (Spain)

Verified
10 days ago
What I like most is the ease of use of the tool, and the support service. Nice to work with OAKY
8

Achieving a 3% TRevPAR Uplift: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation

Front Office Manager at Pillows Hotel Reylof from Boutique in Gent (Belgium)

Verified
11 days ago
We are extremely pleased with the results we have achieved through our partnership with Oaky. Their Front Desk Upsell Automation solution has been instrumental in driving significant revenue growth for our hotels. The additional revenue of 146,76 EUR per room and the impressive upsell conversion rate of 23% are a testament to the effectiven...
10

Oaky is the best!

Revenue Supervisor from 75-99 room Resort in Willemstad (Netherlands Antilles)

Verified
30 days ago
We work very good with Oaky and their team. Whenever we need something they are ready to help! And are guest make great use of the app. we love the upselling and all the options that oaky has.
10

intuitive and performing upselling platform

SALES OFFICE from 50-74 room Vacation Rentals & Villa in Castel D'Azzano (Italy)

Verified
1 months ago
- easy to use and set up - attractive layout of services / upselling - performing platform - immediate results - punctual and professional assistance
9

Making the most out of upselling!

Facility Manager from 25-49 room City Center Hotel in Venlo (Netherlands)

Verified
1 months ago
Oaky makes it easy for our guests to select the services they would like to use, or book the upgrade to a larger room. They way Oaky provides their service to our guests is an easy way to select what they want. The contact with Oaky is smooth and easy and I am very happy to have a good relationship with them.
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Newsfeed

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Oaky

4 weeks ago

Achieving a 3% TRevPAR Increase in Just One Month: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation

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Oaky

1 month ago

How Minor Hotels brands in Asia, the Middle East, and Africa create seamless connectivity for their guests and drive TRevPAR

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Oaky

1 month ago

How H-Hotels improve customer satisfaction and generate more revenue with automated upselling

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Oaky

1 month ago

Oaky Receives Prestigious Award For Excellence In Hospitality: LUXlife Magazine's Eighth Annual Resorts & Retreats Awards

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Oaky

1 month ago

Oaky Empowers More PMS Solutions with Front Desk Upsell Automation for Enhanced Upsell Results at Check-in

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Oaky

2 months ago

Oaky and Stayntouch Enhance Integration to Enable Automated Upselling for US and EU Hoteliers

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Oaky

2 months ago

Oaky and Asksuite Partner Up to Enable Real-time Upselling Through Chatbot

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Oaky

3 months ago

Curator Hotel & Resort Collection Selects Oaky as a Preferred Upselling Tool for Member Properties

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Oaky

3 months ago

Unlocking the Advantages of Dynamic Pricing through the Oaky and IDeaS Integration

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Oaky

5 months ago

Oaky Introduces Front Desk Upsell Automation, Revolutionizing Hotel Revenue Strategies

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Oaky

8 months ago

Oaky Named #1 Hotel Upselling Software in the HotelTechAwards for the 6th Year in a Row

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Oaky

9 months ago

More room upgrades and a lift in ADR: The Grand, York’s results with Oaky

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Oaky

10 months ago

Shangri-La Kuala Lumpur & Carpe Diem Santorini Win Awards for Performance and Upselling

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Oaky

11 months ago

Achieving a 3% TRevPAR Uplift: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation

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Oaky

11 months ago

HotelREZ X Oaky Partnership: Unlocking Automated Upselling Opportunities for Over 2,500 Independent Properties and Groups.

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Oaky

1 year ago

Automated In-Stay Upselling via Oaky: Increased Convenience and Efficiency for Hotel Staff and Guests

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Oaky

1 year ago

Oaky Increases Room Upgrade Revenue by Over 70%

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Oaky

1 year ago

Oaky and HiJiffy Release Integration to Increase Upsell Revenue Through Conversational AI

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Oaky

1 year ago

How Lore Group increased upselling revenue by 400% with Oaky

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Oaky

1 year ago

Jesper from Hotel Rival: How Front Desk Upsell automation drives exceptional upsell results while shaping our workplace culture

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Oaky

1 year ago

How Hard Rock Hotels creates a well-branded, memorable guest experience with pre-arrival upselling

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Oaky

1 year ago

How Hotel At Six Used Digital Upselling to Multiply Incremental Revenue

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Oaky

1 year ago

Oaky & OPERA Cloud: Making Innovative Hotel Management Easier with the OHIP Integration

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Oaky

1 year ago

Oaky and Host Hotel Systems Launch Integration to Boost Revenue and Guest Experience with Smart Upselling

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Oaky

1 year ago

Sojern and Oaky Partner to Help Hoteliers Drive Direct Bookings and Revenue

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Oaky

1 year ago

Oaky Ranks #1 on Hotel Tech Report’s ‘Top Upselling Software’ 2022

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Oaky

1 year ago

Sea Containers London Deploys Oaky as Upselling Solution

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Oaky

1 year ago

Oaky and ReviewPro: Integration Permits Upselling via Guest Messaging

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Oaky

1 year ago

Oaky and Protel Upgrade Integration to Offer Fully Automated Upselling

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Oaky

1 year ago

Combining CRM with Upselling at ONYX Hospitality Group

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Oaky

1 year ago

Oaky Launches Chain Dashboard: Upsell Management Across Hotel Chains and Groups

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Oaky

2 years ago

eBook: Embracing Total Revenue Management

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Oaky

2 years ago

Nobis Hospitality Group Embarks on Personalised Upselling Journey with Oaky

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Oaky

2 years ago

MEININGER Hotels Prepares for 2021 with Oaky

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Oaky

2 years ago

Introducing the Oaky Upselling Course

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Oaky

2 years ago

Oaky + Quicktext Integration

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Oaky

2 years ago

Sofitel Legend The Grand Amsterdam Begins Digital Upselling Journey

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Oaky

2 years ago

Oaky Provides Oracle Cloud and Opera Cloud Property Management System Customers with Automated Digital Upselling

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Oaky

2 years ago

Oaky Wins at Skift Idea Awards!

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Oaky

2 years ago

Leading Upselling Tool Oaky Launches Deal Library Feature for Hoteliers

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Oaky

2 years ago

Van der Valk Hotels & Restaurants Continues Steady Uptake of Oaky

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Oaky

2 years ago

Oaky Has Achieved SOC 2 Type 2 Certification

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Oaky

2 years ago

Oaky + hotelkit Integration Streamlines Operations for Optimised Upselling

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Oaky

3 years ago

Oaky and OTA Insight Join Forces to Maximise Total Revenue with Dynamic Room Upgrade Rates

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Oaky

3 years ago

Elite Hotels of Sweden Roll Out Oaky Group-Wide

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Oaky

3 years ago

A Room Upgrade for Oaky

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Oaky

3 years ago

COVID-Time Hotel Marketing Strategy Guide

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Oaky

3 years ago

COVID-Time Revenue Management Guide

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Oaky

3 years ago

Increase Upsell Conversions with Oaky’s New Image Gallery Feature

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Oaky

3 years ago

Oaky Uses ‘Downtime’ to Release the Best Converting Guest-Facing Hotel Upselling Software Design So Far

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Oaky

3 years ago

Oaky Raises $9.5 Million in Series A Funding

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Oaky

3 years ago

Guestline and Oaky launch integration

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Oaky

3 years ago

Oaky and D-EDGE Launch Integration

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Oaky

3 years ago

Oaky and Cloudbeds Launch Two-Way Integration

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Oaky

3 years ago

Radisson Hotel Group rolls out Oaky in EMEA

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Oaky

5 years ago

Navigating Today’s Hospitality Tech Jungle and Finding the Right Tools

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More About Oaky

Oaky is an automated upsell engine designed to deliver a personalized and exceptional guest experience, enabling hotels to increase their revenue from current customers. With Oaky, hoteliers can effortlessly create customized deals for guests by selecting from the best-selling upsell offers and promoting them through timely guest communication. This empowers guests to personalize their stay with upgrades, special deals, and other complementary services. Oaky facilitates hotels in driving additional profits by offering guests a superior experience. Oaky has earned the trust of several innovative hotels, groups, and chains worldwide, including Amaris Hospitality, Onyx Hospitality Group, and Radisson Hotel Group.

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