The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 26 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Adria Scan d.o.o. shines .
LIKE MAGIC shines in ease of use and customer support , with exclusive features like Guest Messaging and Payments.
Side-by-side ratings based on 26 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 26 |
After analyzing 26 verified reviews, Adria Scan d.o.o. users most value its , while LIKE MAGIC users highlight operational efficiency, guest experience, complexity reduction. Click any theme to see what reviewers say.
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Operational Efficiency
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Guest Experience
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Complexity Reduction
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Booking Engine Performance
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Customization and Branding
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Room Upgrade Functionality
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How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #8 10 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #14 8 reviews |
| Large (75-199 rooms) | — | #13 3 reviews |
By Property Type
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| Boutique ▾ | — | #17 6 reviews |
| Luxury | — | #28 2 reviews |
| Branded / Chain | — | #16 3 reviews |
| Extended Stay ▾ | — | #4 13 reviews |
By Region
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| North America | — | #30 1 reviews |
| Europe ▾ | — | #9 24 reviews |
When evaluating hotel guest app solutions, your primary challenge is choosing a platform that enhances operational efficiency, guest satisfaction, and revenue. Adria Scan d.o.o. offers a specialized passport/ID scanner, while LIKE MAGIC provides a comprehensive guest journey platform. Which one aligns better with your hotel’s needs?
Both products aim to improve guest onboarding and experience but diverge significantly in scope. Adria Scan focuses solely on ID data transfer, whereas LIKE MAGIC manages the entire guest interaction. Are you seeking a specialized tool or a broader guest engagement platform?
AdriaScan Passport/ID Scanner is designed for rapid, accurate identification, automating data transfer from passports and IDs without storing personal information. LIKE MAGIC, on the other hand, offers a full-suite guest app that manages bookings, check-ins, messaging, upselling, and post-stay interactions.
While AdriaScan excels at streamlining the check-in process for hotels with high-volume ID verification needs, LIKE MAGIC is better suited for hotels aiming to elevate the entire guest journey and operational automation. Given the review volume and recent feedback, LIKE MAGIC’s more recent and numerous reviews make it the more tested option. Would you prefer a dedicated ID scanner or a full guest experience platform?
If your hotel needs to automate guest identification with high speed and privacy, AdriaScan’s passport/ID scanner is ideal, especially for properties with high check-in volumes or strict privacy standards. Its data transfer system is quick and doesn’t retain personal info, reducing compliance concerns.
However, if your hotel aims to enhance guest engagement from booking to post-stay, LIKE MAGIC is the clear choice. It offers features like AI-powered messaging, digital keys, upselling, and seamless integrations, proven by its 26 reviews and an average NPS score of nearly 10. For hotels prioritizing guest experience and operational automation, LIKE MAGIC is the better fit.
AdriaScan’s system is highly specialized, with a focus on fast, accurate data capture, but the reviews are scarce and provide no detailed UI or onboarding insights. Conversely, LIKE MAGIC rates an impressive 4.96 out of 5 for ease of use and is praised for its modern, intuitive platform.
Customers commend LIKE MAGIC’s user-friendly interface and straightforward onboarding, noting how quickly staff adopt it. Given the volume of recent, positive feedback, Edge: LIKE MAGIC.
AdriaScan offers a single feature: high-speed passport, ID, and driver’s license data transfer without storing personal info. LIKE MAGIC, however, boasts nine unique features including request management, room service ordering, guest messaging, digital keys, web-app, hotel directory, payments, mobile checkout, and mobile check-in.
This wide array of features allows LIKE MAGIC to support comprehensive guest journeys beyond identification, making it a versatile tool. The clear advantage in feature count and functionality gives Edge: LIKE MAGIC.
AdriaScan provides no available support ratings or recent reviews, leaving its support quality uncertain. LIKE MAGIC, with a 4.85 out of 5 support rating and recent reviews describing responsive, helpful service, demonstrates a strong support reputation.
Guests and hotel teams alike praise LIKE MAGIC’s support for being quick and attentive, with feedback emphasizing its role in smooth onboarding and ongoing assistance. Edge: LIKE MAGIC.
AdriaScan connects with 12 verified partners, including RMS, Cloudbeds, Infor, and Yanolja Cloud Solution. LIKE MAGIC has 10 verified integrations, including common partners like Oracle Hospitality, Mews, and apaleo, as well as unique ones like SALTO Systems and Adyen.
While both platforms integrate with key property management and access systems, AdriaScan’s slightly higher partner count offers broader compatibility. Edge: AdriaScan.
AdriaScan has no reviews or ratings to evaluate, so its user perception remains unknown. LIKE MAGIC, by contrast, has 26 reviews, with a 77 out of 100 HTR Score and a 9.92/10 NPS, indicating high satisfaction.
Reviewers praise LIKE MAGIC for operational efficiency, guest satisfaction, and ease of use, especially in the extended stay and boutique hotel segments. Given the recent reviews and high ratings, Edge: LIKE MAGIC.
AdriaScan’s pricing details are unavailable, which is typical for specialized hardware solutions. LIKE MAGIC charges a base fee of $700 monthly, with no additional implementation or hidden fees.
Considering the comprehensive feature set of LIKE MAGIC, its transparent pricing provides clarity. Edge: LIKE MAGIC.
Not ideal if your hotel aims to automate the entire guest journey or increase guest engagement through digital platforms.
Not ideal if your hotel only needs basic ID verification or prefers a hardware-based system without extensive guest interaction features.
AdriaScan’s product is a niche hardware solution that automates ID data transfer, offering speed and privacy. It’s best suited for hotels with high-volume check-in needs and strict data handling requirements but lacks broader guest engagement features.
LIKE MAGIC is a full-featured guest app platform, rated highly by users for operational automation, guest satisfaction, and integrations. It’s the smarter choice for hotels seeking to transform their guest experience and streamline operations.
If your priority is quick, automated ID verification without additional guest interaction tools, go with AdriaScan. For most hotels interested in improving the entire guest journey and operational efficiency, LIKE MAGIC provides a more complete solution.
Hotel Guest Apps pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $700/mo |
According to HTR's product database, AdriaScan Passport/ID Scanner and LIKE MAGIC share 1 features. Here are the key differences — features one has that the other lacks.
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| App download | ||
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| Hotel Directory | ||
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We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Like Magic allowed us to operate with just six staff members, without compromising guest experience. The platform is easy to use, fun to work with, and has revolutionized how we ru..."
No published case study for this goal yet.
"LIKE MAGIC isn't just a tool for us, it's the backbone of our overall guest experience. If I ever worked somewhere else, I'd bring it with me."
What hoteliers love
LikeMagic significantly enhances operational efficiency by offering features such as online check-in and an integrated booking engine. It allows hotel... LikeMagic significantly enhances operational efficiency by offering features such as online check-in and an integrated booking engine. It allows hotels to automate many processes, reducing the need for external systems and enabling staff to focus more on guest experiences.
Guests benefit from a smooth and comprehensive experience using the app, enjoying seamless interactions and a well-organized journey from check-in to... Guests benefit from a smooth and comprehensive experience using the app, enjoying seamless interactions and a well-organized journey from check-in to check-out. The tailored guest journey is a notable positive aspect, enhancing satisfaction.
LikeMagic reduces the complexity of hotel operations by providing a consolidated solution that eliminates the need for multiple third-party interfaces... LikeMagic reduces the complexity of hotel operations by providing a consolidated solution that eliminates the need for multiple third-party interfaces, thus lowering operational costs and complexity.
Where hoteliers push back
Some users are disappointed by the cancellation of custom branding functionality for the platform, highlighting a need for more personalized control o... Some users are disappointed by the cancellation of custom branding functionality for the platform, highlighting a need for more personalized control over the guest portal's UI and UX for better alignment with their brand.
Users have expressed a desire for a room upgrade function to be integrated, allowing guests to easily upgrade their rooms through the app, which is cu... Users have expressed a desire for a room upgrade function to be integrated, allowing guests to easily upgrade their rooms through the app, which is currently lacking and noted as a potential improvement.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. AdriaScan Passport/ID Scanner and LIKE MAGIC share many core Hotel Guest Apps features, but each has unique capabilities. AdriaScan Passport/ID Scanner offers 12 verified integration partners, while LIKE MAGIC offers 10. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. LIKE MAGIC leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
AdriaScan Passport/ID Scanner: No. LIKE MAGIC: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Adria Scan d.o.o. has an HT Score of 0 and LIKE MAGIC has 78. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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