The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Agilysys Hospitality Solutions shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
CQR shines .
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Starting Price | From $1,000/mo | Contact sales |
| Verified Reviews | 43 | 0 |
After analyzing 43 verified reviews, Agilysys Hospitality Solutions users most value its user-friendly design, comprehensive functionalities, customization and solutions, while CQR users highlight . Click any theme to see what reviewers say.
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User-Friendly Design
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Comprehensive Functionalities
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Customization and Solutions
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Training Support
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Development and Support Concerns
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System Integration
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Cost Efficiency
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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CQR |
|---|---|---|
| Small (10-24 rooms) | #54 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #41 9 reviews | — |
| Large (75-199 rooms) | #25 4 reviews | — |
| X-Large (200+ rooms) ▾ | #6 11 reviews | — |
By Property Type
| Segment |
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CQR |
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| Boutique ▾ | #45 9 reviews | — |
| Luxury ▾ | #29 13 reviews | — |
| Branded / Chain | #48 3 reviews | — |
By Region
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CQR |
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| North America ▾ | #21 24 reviews | — |
| Asia Pacific | #27 1 reviews | — |
Choosing the right property management system is critical for your hotel's operational efficiency and guest experience. Agilysys PMS by Agilysys Hospitality Solutions offers a broad, feature-rich platform backed by a sizable user base and recent reviews, while CQR PMS appears to lack recent customer feedback and integration options. If your hotel needs a proven, well-supported PMS with extensive features, Agilysys PMS is likely the better choice. But how do they compare across key areas?
Agilysys PMS functions as a comprehensive solution with over 42 reviews, 12 of which are recent, reflecting current user experiences. It covers a wide range of functionalities, from reservations to guest communication and housekeeping, making it suitable for large resorts, casinos, and branded properties seeking integrated management. Conversely, CQR PMS has no recent reviews or verified partnerships, suggesting a less established presence. Do you prioritize proven stability and extensive features over newer, untested options?
If your hotel operates in a high-volume environment like a resort, casino, or a property that benefits from extensive automation and integrations, Agilysys PMS is the clear choice. It offers 54 unique features, including booking engines, digital registration, automated night audits, and guest CRM, tailored for complex operations. If your hotel is smaller or requires a minimal solution with less emphasis on integrations, CQR’s offering remains undefined but appears less developed; therefore, Agilysys's proven track record makes it the safer option.
Agilysys PMS scores high with a 4.36/5 ease of use rating based on user feedback, with reviews noting its logical button setup and straightforward navigation after some initial learning. Users appreciate the platform’s user-friendly interface, which reduces onboarding time for staff, including seasonal employees. In contrast, CQR has no available usability data or user feedback, making it impossible to assess its ease of use. Edge: Agilysys PMS.
Agilysys PMS boasts 54 features, including multi-currency support, guest messaging, native email marketing, guest profiles, channel management, online check-in, and mobile apps, among others. It also offers advanced modules like automated night audits, revenue management, and integrated ID scanners—features unavailable in CQR’s offering. Since CQR provides no publicly documented features, Agilysys’s feature set clearly surpasses it. Edge: Agilysys PMS.
Agilysys PMS earns a 3.92/5 support rating, with reviews highlighting its responsive customer service and onboarding assistance, though some mention delays in support responses. Hoteliers appreciate the availability of video tutorials and dedicated support channels. CQR has no recent reviews or support ratings, making it difficult to assess its service quality. Given the recent, documented feedback, Agilysys’s support is the more reliable choice. Edge: Agilysys PMS.
Agilysys PMS integrates with 23 verified partners, including prominent solutions like SiteMinder, Revinate, and SEVENROOMS, enabling extensive connectivity with other hotel systems. No integrations are listed for CQR, suggesting a lack of verified third-party partnerships. For hotels relying on a connected ecosystem, Agilysys offers a distinct advantage. Edge: Agilysys PMS.
Agilysys PMS has a 3.22/5 overall rating based on 42 reviews, with recent feedback emphasizing its ease of use and feature breadth. Its property segment ratings show a mix, but properties like resorts and branded hotels rate it relatively higher, around 4/5. CQR has no recent reviews or ratings, leaving its user satisfaction unverified. With more reviews and recent feedback, Agilysys clearly holds a stronger reputation. Edge: Agilysys PMS.
Agilysys PMS is priced at a $1,000 upfront fee, with no evident monthly charges or trial options. CQR’s pricing details are not publicly available, limiting direct comparison. Given the transparent pricing for Agilysys, your hotel can budget accordingly, while CQR’s unknown costs make financial planning difficult.
Agilysys PMS stands out as a mature, feature-rich platform with a proven track record, extensive integrations, and recent positive reviews. It caters well to larger, operation-heavy properties that need automation and scalability, making it a reliable choice supported by user feedback.
CQR PMS, with no recent reviews or verified integrations, seems to lack the maturity and validation needed for most hotels. Its absence of documented features and support data suggests it’s an untested option, better suited for very small or low-complexity properties if at all.
If your hotel prioritizes a reliable, well-supported system with a broad feature set, Agilysys PMS is the recommended choice. For those with minimal needs and no requirement for extensive integrations, further due diligence on CQR would be needed, but it currently appears less viable.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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CQR | |
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| Starting Price | From $1,000/mo | — |
According to HTR's product database, Agilysys PMS and CQR PMS share 0 features. Here are the key differences — features one has that the other lacks.
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CQR |
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| Automated night audit | ||
| Centralized user & role management | ||
| Direct billing | ||
| Multi-currency | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 42 more features differ between these products.
What hoteliers love
The system is considered user-friendly and easy to navigate, vital for properties with seasonal employees as it reduces training time. This is essenti... The system is considered user-friendly and easy to navigate, vital for properties with seasonal employees as it reduces training time. This is essential for quick staff onboarding.
The product offers a host of features, including handling full guest journeys and various modules for services like Front Desk, Spa, Sales, and more,... The product offers a host of features, including handling full guest journeys and various modules for services like Front Desk, Spa, Sales, and more, all from a single vendor.
The company is noted for tailoring solutions to business-specific challenges and being responsive to feedback. Custom solutions help address unique pr... The company is noted for tailoring solutions to business-specific challenges and being responsive to feedback. Custom solutions help address unique property needs.
Where hoteliers push back
Some reviews mentioned delays in enhancement requests and slower support response times, affecting service quality. Customers expect quicker communica... Some reviews mentioned delays in enhancement requests and slower support response times, affecting service quality. Customers expect quicker communication and updates.
Agilysys Versa is praised for seamlessly integrating various systems, which improves operational efficiency. This integration covers F&B, Sales, PMS,... Agilysys Versa is praised for seamlessly integrating various systems, which improves operational efficiency. This integration covers F&B, Sales, PMS, and more, helping streamline operations.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Agilysys PMS and CQR PMS share many core Property Management Systems features, but each has unique capabilities. Agilysys PMS offers 23 verified integration partners, while CQR PMS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Agilysys PMS leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Agilysys PMS: No. CQR PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Agilysys Hospitality Solutions has an HT Score of 72 and CQR has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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