CQR PMS vs. ThinkReservations PMS: Which Is Right for You?

Updated May 16, 2026  ·  395 verified reviews analyzed

TLDR

We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

CQR shines .

ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.

See the full breakdown below ↓

How Does CQR PMS Compare to ThinkReservations PMS?

Side-by-side ratings based on 395 verified hotelier reviews on HTR.

HTScore
0
89
Likelihood to Recommend
0%
97%
Ease of Use
0.0/5
4.8/5
Customer Support
0.0/5
4.8/5
Value for Money
0.0/5
4.7/5
Starting Price Contact sales From $500/mo
Verified Reviews 0 395

What Are the Pros and Cons of CQR PMS vs ThinkReservations PMS?

After analyzing 395 verified reviews, CQR users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.

CQR ThinkReservations ThinkReservations
Pros
+ Customer Support
+ Operational Efficiency
+ Data and Reporting
+ Integration with OTAs
Cons
Pricing and Fees
Security Features

CQR vs ThinkReservations: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment CQR ThinkReservations ThinkReservations
Small (10-24 rooms) #4 145 reviews
Mid-Size (25-74 rooms) #9 25 reviews
Large (75-199 rooms) #6 3 reviews
X-Large (200+ rooms) #5 1 reviews

By Property Type

Segment CQR ThinkReservations ThinkReservations
Boutique #7 100 reviews
Luxury #7 70 reviews
Branded / Chain #7 24 reviews
Extended Stay #11 8 reviews

By Region

Segment CQR ThinkReservations ThinkReservations
North America #1 386 reviews
Europe #57 0 reviews
Asia Pacific #32 0 reviews
Middle East #32 0 reviews

The Decision

When choosing a property management system (PMS), your goal is to find a platform that simplifies operations, boosts revenue, and enhances guest experiences. Both CQR PMS and ThinkReservations PMS aim to serve these needs, but they do so with different approaches and levels of maturity. Your decision hinges on which product aligns best with your hotel’s size, complexity, and growth ambitions.

CQR PMS is a lesser-known solution with no recent reviews or ratings, indicating limited user feedback or market presence. ThinkReservations, on the other hand, boasts over 350 recent reviews and a high 4.88/5 rating, making it the clearer choice for hoteliers seeking proven results. Are you ready to prioritize a platform with a strong track record?

Is CQR PMS or ThinkReservations PMS Better for Hotels?

CQR PMS offers no publicly available ratings or reviews, suggesting it’s either very new or not widely adopted. ThinkReservations, with 356 reviews and a near-perfect recent rating, demonstrates consistent, positive user experiences and ongoing product improvements. This makes ThinkReservations the more reliable option for your hotel.

CQR’s lack of review data makes it difficult to assess its performance or customer satisfaction. Conversely, ThinkReservations’ active user base and recent feedback signal a mature product with proven benefits. Do you want a solution with a verified reputation or one still under the radar?

ThinkReservations PMS vs CQR PMS: Which Should Your Hotel Choose?

If your hotel needs a feature-rich PMS with extensive integrations, automation, and support, go with ThinkReservations. Its comprehensive suite—including channel management, booking engine, guest communication, and revenue tools—serves hotels from small inns to boutique properties effectively.

If your hotel requires a simple, basic system with minimal features, CQR might seem appealing, but with no reviews or demonstrated capabilities, it’s a risky choice. For most hoteliers aiming for growth and efficiency, ThinkReservations’ proven track record makes it the better investment.

Is CQR PMS or ThinkReservations PMS Easier to Use?

CQR offers no ratings or user feedback, so assessing its usability is impossible. ThinkReservations has a 4.82/5 rating based on 356 reviews, with many users praising its intuitive interface, easy onboarding, and minimal staff training time.

Reviewers highlight that ThinkReservations’ interface is "fast, professional, and easy to navigate," with onboarding described as "seamless" for non-tech-savvy staff. The high support ratings—4.82/5—further underscore its user-friendly design. Edge: ThinkReservations.

Which Has Better Features: CQR PMS or ThinkReservations PMS?

CQR provides no detailed features list, making it impossible to compare. ThinkReservations, however, offers 39 key features, including channel management, booking engine, automated night audit, guest messaging, and multi-currency support.

Its feature set includes online check-in, house-keeping modules, group booking, real-time reporting, and integrated payment processing—many of which are absent from CQR’s offering. The broad functionality and frequent updates give ThinkReservations a decisive edge.

Which Has Better Customer Support: CQR PMS or ThinkReservations PMS?

CQR’s support details are unavailable, suggesting limited transparency or user feedback. ThinkReservations has a 4.82/5 support rating, with many reviews praising its 24/7 support, quick responses, and knowledgeable staff.

Longtime users describe support as "fantastic" and "helpful," with some noting that "their team is always accessible and eager to assist." The consistent high support ratings make ThinkReservations the clear winner here. Edge: ThinkReservations.

Which Has More Integrations: CQR PMS or ThinkReservations PMS?

CQR reports zero verified integrations, indicating very limited or no third-party connectivity. ThinkReservations supports 16 verified partners, including major OTAs like Airbnb, Expedia, TripAdvisor, and channel managers like Sojern and TrustYou.

This extensive integration network allows seamless connection with popular platforms, simplifying your distribution and guest communication channels. The richness of integrations makes ThinkReservations more adaptable to your hotel’s tech ecosystem. Edge: ThinkReservations.

Which Do Hoteliers Rate Higher: CQR PMS or ThinkReservations PMS?

With no reviews or ratings available for CQR, it’s impossible to gauge user satisfaction. ThinkReservations, supported by over 350 recent reviews, holds a 4.88/5 rating from hotels of various sizes.

Most users, especially small inns and boutique hotels, rate it highly for ease of use, support, and feature set. Its recent reviews confirm ongoing product improvements and high customer satisfaction. Edge: ThinkReservations.

How Much Do CQR PMS and ThinkReservations PMS Cost?

CQR’s pricing details are unavailable, which raises concerns about transparency and overall value. ThinkReservations charges a $500 base fee, with no ongoing per-room charges or implementation fees, suggesting predictable costs for most hotels.

Although some users find certain features like channel management costly, the overall pricing model is straightforward. The transparent pricing of ThinkReservations adds to its credibility and makes budgeting easier. Edge: ThinkReservations.

What Type of Hotel Should Use CQR PMS?

  • Hotels that prefer a minimal or custom solution and are willing to test a less mature platform.
  • Small properties or niche markets with simple operational needs.
  • Hotels with in-house tech resources capable of customizing or developing further features.
  • Not ideal if you require proven support, integrations, or a reliable user experience.

Given the lack of reviews and features, CQR might suit niche or experimental applications but is not recommended for mainstream hotel operations.

What Type of Hotel Should Use ThinkReservations?

  • Small to mid-sized hotels, inns, B&Bs, and boutique properties seeking a proven, reliable PMS.
  • Hotels looking for extensive integrations with OTAs, guest communication, and revenue tools.
  • Teams that prioritize ease of use, automation, and support to streamline daily operations.
  • Not ideal if your hotel needs a highly customizable or enterprise-grade system beyond the features offered.

ThinkReservations’ robust features and positive user feedback make it a strong fit for properties aiming to grow and improve efficiency.

ThinkReservations vs CQR: The Bottom Line for Hotels

The core difference lies in market presence and user feedback. ThinkReservations is a well-established platform with a high rating, many recent reviews, and a broad feature set, while CQR remains largely untested and unsupported publicly.

If your hotel values reliability, proven results, and extensive integrations, go with ThinkReservations. Its proven track record, ease of adoption, and active support make it the more secure choice for your property’s future.

Choose CQR only if you are experimenting or have specific, limited needs that don’t require extensive features or support. For most hotels seeking growth and operational efficiency, ThinkReservations is the recommended platform.

How Much Do CQR PMS and ThinkReservations PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

CQR ThinkReservations ThinkReservations
Starting Price From $500/mo

Which Features Does CQR PMS Have That ThinkReservations PMS Doesn't (and Vice Versa)?

According to HTR's product database, CQR PMS and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature CQR ThinkReservations ThinkReservations
Booking Engine
Calendar view
Channel Manager
Custom rates
EPoS
Payment processing

Showing top differences. 27 more features differ between these products.

Real-World Results: CQR vs ThinkReservations by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
CQR

No published case study for this goal yet.

ThinkReservations Blue Tang Inn Mid-Size
+ Blue Tang Inn was able to significantly increase its bottom line after implementing ThinkReservations, with 52% year on year increase during Q1.
+ The property capitalized on upsell opportunities, offering a wide variety of activities (snorkeling, scuba diving, sailing, fishing) as well as F&B packages. Upsell revenue increased 80% in Q1 2023 vs the previous year
+ Blue Tang Inn management was pleased to see the property booked more nights in Q1 2023, at a significant higher rate while the market maintained the previous year's numbers.

"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."

Kristin Fisher
Kristin Fisher
Sales and Marketing Director
Increase Operational Efficiency
CQR

No published case study for this goal yet.

ThinkReservations Yara Palm Springs Small
+ 17.3% of revenue in 2024 came from items and packages, growing their revenue without additional capital investments.
+ Yara Palm Springs consistently has 62% of their bookings through their direct channels, saving thousands of dollars that would otherwise go to OTA commisions.
+ Yara Palm Springs has automated their guest journey and made it easy for guests to enjoy a personalized stay through technology, making it easier for the owners to operate their propertyremotely. "Living in another city from my hotel, working remotely on my hotel, being a mother, trying to have a social life...ThinkReservations makes it so I can still do all those things and be a hotel operator from wherever I am" said Kate.

"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."

Improve Guest Experience
CQR

No published case study for this goal yet.

ThinkReservations Inn on Main Small
+ Increased Repeat Guests - The inn has seen a notable rise in repeat bookings, including guests who have stayed over 20 times since implementing ThinkReservations.
+ Boosted Upsell Revenue - Upselling opportunities through the booking engine have resulted in a 15% increase in additional revenue from services like late check-ins and special packages.
+ Improved Efficiency - Administrative tasks have been reduced by 30%, allowing staff to dedicate more time to creating memorable guest experiences.

"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"

Chris Kennedy
Chris Kennedy
Co-Owner

CQR vs ThinkReservations: The Bottom Line

CQR
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
ThinkReservations
ThinkReservations
4.9/5 from 395 reviews

What hoteliers love

Customer Support 89% positive

Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.

Operational Efficiency 86% positive

ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.

Data and Reporting 75% positive

The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.

Where hoteliers push back

Pricing and Fees 100% negative

Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.

Security Features 67% negative

Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.

Unique capabilities

Channel Manager EPoS Payment processing Booking Engine Calendar view
4.8/5 ease of use 4.8/5 support 16 integrations
Visit Profile

Where the ratings diverge most

Overall Rating ThinkReservations 4.9 vs 0.0 (+4.9)
Ease of Use ThinkReservations 4.8 vs 0.0 (+4.8)
Customer Support ThinkReservations 4.8 vs 0.0 (+4.8)
Value for Money ThinkReservations 4.7 vs 0.0 (+4.7)
Onboarding ThinkReservations 4.7 vs 0.0 (+4.7)

Frequently Asked Questions About CQR PMS vs ThinkReservations PMS

Can CQR PMS replace ThinkReservations PMS?

It depends on your requirements. CQR PMS and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. CQR PMS offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do CQR PMS or ThinkReservations PMS offer a free plan?

CQR PMS: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank CQR PMS and ThinkReservations PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. CQR has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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