The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
CQR shines .
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 395 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 395 |
After analyzing 395 verified reviews, CQR users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
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Customer Support
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Operational Efficiency
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Data and Reporting
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Integration with OTAs
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Security Features
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | CQR |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #9 25 reviews |
| Large (75-199 rooms) | — | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
| Segment | CQR |
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| Boutique ▾ | — | #7 100 reviews |
| Luxury ▾ | — | #7 70 reviews |
| Branded / Chain ▾ | — | #7 24 reviews |
| Extended Stay ▾ | — | #11 8 reviews |
By Region
| Segment | CQR |
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|---|---|---|
| North America ▾ | — | #1 386 reviews |
| Europe | — | #57 0 reviews |
| Asia Pacific | — | #32 0 reviews |
| Middle East | — | #32 0 reviews |
When choosing a property management system (PMS), your goal is to find a platform that simplifies operations, boosts revenue, and enhances guest experiences. Both CQR PMS and ThinkReservations PMS aim to serve these needs, but they do so with different approaches and levels of maturity. Your decision hinges on which product aligns best with your hotel’s size, complexity, and growth ambitions.
CQR PMS is a lesser-known solution with no recent reviews or ratings, indicating limited user feedback or market presence. ThinkReservations, on the other hand, boasts over 350 recent reviews and a high 4.88/5 rating, making it the clearer choice for hoteliers seeking proven results. Are you ready to prioritize a platform with a strong track record?
CQR PMS offers no publicly available ratings or reviews, suggesting it’s either very new or not widely adopted. ThinkReservations, with 356 reviews and a near-perfect recent rating, demonstrates consistent, positive user experiences and ongoing product improvements. This makes ThinkReservations the more reliable option for your hotel.
CQR’s lack of review data makes it difficult to assess its performance or customer satisfaction. Conversely, ThinkReservations’ active user base and recent feedback signal a mature product with proven benefits. Do you want a solution with a verified reputation or one still under the radar?
If your hotel needs a feature-rich PMS with extensive integrations, automation, and support, go with ThinkReservations. Its comprehensive suite—including channel management, booking engine, guest communication, and revenue tools—serves hotels from small inns to boutique properties effectively.
If your hotel requires a simple, basic system with minimal features, CQR might seem appealing, but with no reviews or demonstrated capabilities, it’s a risky choice. For most hoteliers aiming for growth and efficiency, ThinkReservations’ proven track record makes it the better investment.
CQR offers no ratings or user feedback, so assessing its usability is impossible. ThinkReservations has a 4.82/5 rating based on 356 reviews, with many users praising its intuitive interface, easy onboarding, and minimal staff training time.
Reviewers highlight that ThinkReservations’ interface is "fast, professional, and easy to navigate," with onboarding described as "seamless" for non-tech-savvy staff. The high support ratings—4.82/5—further underscore its user-friendly design. Edge: ThinkReservations.
CQR provides no detailed features list, making it impossible to compare. ThinkReservations, however, offers 39 key features, including channel management, booking engine, automated night audit, guest messaging, and multi-currency support.
Its feature set includes online check-in, house-keeping modules, group booking, real-time reporting, and integrated payment processing—many of which are absent from CQR’s offering. The broad functionality and frequent updates give ThinkReservations a decisive edge.
CQR’s support details are unavailable, suggesting limited transparency or user feedback. ThinkReservations has a 4.82/5 support rating, with many reviews praising its 24/7 support, quick responses, and knowledgeable staff.
Longtime users describe support as "fantastic" and "helpful," with some noting that "their team is always accessible and eager to assist." The consistent high support ratings make ThinkReservations the clear winner here. Edge: ThinkReservations.
CQR reports zero verified integrations, indicating very limited or no third-party connectivity. ThinkReservations supports 16 verified partners, including major OTAs like Airbnb, Expedia, TripAdvisor, and channel managers like Sojern and TrustYou.
This extensive integration network allows seamless connection with popular platforms, simplifying your distribution and guest communication channels. The richness of integrations makes ThinkReservations more adaptable to your hotel’s tech ecosystem. Edge: ThinkReservations.
With no reviews or ratings available for CQR, it’s impossible to gauge user satisfaction. ThinkReservations, supported by over 350 recent reviews, holds a 4.88/5 rating from hotels of various sizes.
Most users, especially small inns and boutique hotels, rate it highly for ease of use, support, and feature set. Its recent reviews confirm ongoing product improvements and high customer satisfaction. Edge: ThinkReservations.
CQR’s pricing details are unavailable, which raises concerns about transparency and overall value. ThinkReservations charges a $500 base fee, with no ongoing per-room charges or implementation fees, suggesting predictable costs for most hotels.
Although some users find certain features like channel management costly, the overall pricing model is straightforward. The transparent pricing of ThinkReservations adds to its credibility and makes budgeting easier. Edge: ThinkReservations.
Given the lack of reviews and features, CQR might suit niche or experimental applications but is not recommended for mainstream hotel operations.
ThinkReservations’ robust features and positive user feedback make it a strong fit for properties aiming to grow and improve efficiency.
The core difference lies in market presence and user feedback. ThinkReservations is a well-established platform with a high rating, many recent reviews, and a broad feature set, while CQR remains largely untested and unsupported publicly.
If your hotel values reliability, proven results, and extensive integrations, go with ThinkReservations. Its proven track record, ease of adoption, and active support make it the more secure choice for your property’s future.
Choose CQR only if you are experimenting or have specific, limited needs that don’t require extensive features or support. For most hotels seeking growth and operational efficiency, ThinkReservations is the recommended platform.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| CQR |
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| Starting Price | — | From $500/mo |
According to HTR's product database, CQR PMS and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | CQR |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| EPoS | ||
| Payment processing |
Showing top differences. 27 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. CQR PMS and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. CQR PMS offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
CQR PMS: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. CQR has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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