Aiosell - Revenue Management System vs. Infor EzRMS:
Which Is Right for You?

The Decision

Choosing the right revenue management system (RMS) is critical for your hotel's profitability and operational efficiency. Both Aiosell and Infor EzRMS aim to optimize your room rates and occupancy, but they differ significantly in scope, maturity, and market presence. Your choice hinges on whether you prioritize a more modern, highly-rated system with recent reviews, or a traditional, globally proven platform.

Aiosell offers a newer, more specialized solution with a strong focus on dynamic pricing and ease of integration, while Infor provides a broader, established platform with extensive reporting and automation. Which aligns better with your hotel’s needs and growth plans?

Is Aiosell or Infor EzRMS Better for Hotels?

Aiosell, founded in 2019, has quickly gained traction with a high overall rating of 4.94/5 based on 23 recent reviews, emphasizing ease of use and customer support. In contrast, Infor, established in 1999, has a larger review base of 39, but its ratings are lower at 4.46/5, with some users citing issues with forecast accuracy and system delays.

Aiosell’s recent reviews are more positive and current, indicating a rapidly improving product with a score of 9.7/10 on NPS and 97% likelihood to recommend. Infor’s older reviews mention complexity and stability concerns, which might be less reassuring for hoteliers seeking quick, reliable results.

Are you willing to adopt a newer platform with more recent positive feedback, or do you prefer the stability of a long-standing industry leader?

Aiosell vs Infor: Which Should Your Hotel Choose?

If your hotel needs a highly intuitive, easy-to-implement RMS with a focus on dynamic pricing and multi-channel management, go with Aiosell. It’s particularly suitable for boutique, city-center, and resort hotels seeking a modern, user-friendly solution with strong support and recent updates.

If your property requires extensive reporting, deep data analysis, and automated workflows for multiple locations, Infor might seem appealing. However, given that Aiosell’s reviews emphasize its simplicity, automation, and recent customer praise, it’s the better choice for hotels prioritizing quick results and high satisfaction.

For hoteliers who want a solution with a proven track record and comprehensive modules, Infor still holds appeal—but only if you can handle its complexity and potential delays.

Is Aiosell or Infor Easier to Use?

Aiosell’s user ratings for ease of use stand at 4.89/5, with recent reviews praising its intuitive interface, clear dashboards, and minimal onboarding time. Customers mention that even staff with limited technical experience can operate the system comfortably.

Infor, rated at 4.49/5 for ease of use, is acknowledged as fairly user friendly but requires some specific knowledge due to its extensive features. Users note that training and support are needed to fully leverage its capabilities, and recent reviews mention occasional delays caused by system updates.

Edge: Aiosell.

Which Has Better Features: Aiosell or Infor?

Aiosell offers 27 features, including unique tools like Price Explanation, Define Cycles, Group Pricing, Set Boundaries, Manage Restrictions, Yield Room Types Individually, and AI Optimization. These features facilitate real-time rate adjustments, flexible pricing strategies, and comprehensive market insights, making it highly tailored for dynamic revenue management.

Infor provides 12 features, such as Contact Management, Task Management, Content & File Management, and Smart Spreading Technology. While robust, these are more focused on operational automation than specialized revenue tactics.

Given the number and specificity of features, Aiosell’s set is more aligned with modern revenue management needs.

Edge: Aiosell.

Which Has Better Customer Support: Aiosell or Infor?

Aiosell’s support is rated 4.87/5, with recent reviewers praising its responsiveness, helpfulness, and proactive assistance. Many mention that support staff go beyond the call, helping optimize their use of the system.

Infor’s support scores 4.04/5, with complaints about slow responses and limited availability. Some users report support delays that impact their ability to troubleshoot quickly, especially after system updates.

Edge: Aiosell.

Which Has More Integrations: Aiosell or Infor?

Aiosell connects with 12 verified partners, including key properties like SiteMinder, Oracle Hospitality, and Hotelogix, offering seamless integration with PMS and channel managers. Its integrations are targeted to simplify revenue management processes.

Infor offers 113 verified integrations, including major brands like Trevo, HQ Revenue, and Birchstreet, with extensive options for enterprise-scale operations. However, its broader scope can lead to more complex, less streamlined setups for smaller hotels.

If ease and focus matter, Aiosell’s integrations are sufficient and more straightforward.

Edge: Infor.

Which Do Hoteliers Rate Higher: Aiosell or Infor?

Aiosell’s recent reviews, with an overall score of 4.94/5, reflect high satisfaction, especially among boutique and resort hotels. Hoteliers praise its user-friendliness, automation, and support, with 97% recommending it.

Infor’s ratings are slightly lower at 4.46/5, with some users expressing concerns about forecast accuracy and system stability. The larger hotel chains tend to appreciate its depth, but independents and smaller properties might find it less intuitive.

Given the recency and volume of positive feedback, Aiosell is the higher-rated platform today.

Edge: Aiosell.

How Much Do Aiosell and Infor Cost?

Aiosell’s pricing starts at $100/month with no implementation fees or freemium options, making it transparent and straightforward. Its modular approach allows hotels to scale without hidden costs.

Infor does not publicly disclose pricing, but its system is typically a higher investment, with costs varying based on modules and property count. Many users note that implementing Infor can be expensive, especially for smaller hotels.

For budget-conscious hotels or those seeking clear pricing, Aiosell offers better transparency.

What Type of Hotel Should Use Aiosell?

• Hotels that want a straightforward, dynamic pricing-focused RMS with quick setup.
• Boutique, city-center, and resort hotels seeking high ratings and recent customer praise.
• Teams that prefer an intuitive interface and proactive support.
• Hotels looking for an integrated system or multi-property dashboard.
• Not ideal if your hotel needs extensive operational workflows beyond revenue management.

What Type of Hotel Should Use Infor?

• Large hotel chains or properties with complex operational needs.
• Hotels that require deep data analytics and extensive reporting.
• Teams that want automation across operational areas like CRM, task management, and content handling.
• Hotels with multiple locations, especially in markets where Infor’s global presence is advantageous.
• Not ideal if your hotel prioritizes quick implementation, ease of use, or budget-friendly options.

The Bottom Line for Hotels

Aiosell provides a modern, highly-rated revenue management platform that excels in dynamic pricing, ease of use, and support. Its recent reviews highlight rapid growth in user satisfaction, especially among boutique and resort properties.

Infor remains a solid choice for large, complex hotel groups needing extensive automation and integration capabilities, though its older reviews reflect some operational frustrations.

If your hotel values recent, highly positive feedback and a streamlined experience, Aiosell is the recommended option. For broader operational needs and established reliability, Infor still holds value but may be less suited to smaller or more agile hotels.

In summary: For most hoteliers considering current reviews and features, Aiosell is the better choice, especially if you want a modern, user-friendly RMS with high satisfaction ratings and recent positive momentum.