The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 263 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Infor shines in customer support — especially for limited-service properties (4.7/5), with exclusive features like Contact Management/CRM and Mobile App.
Revolution Plus by Franco Grasso shines in Ease of Use and Customer Support — especially for extended-stay properties (5.0/5), with exclusive features like Controlled Automation/Algorithm Customization.
Side-by-side ratings based on 263 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 40 | 223 |
After analyzing 263 verified reviews, Infor users most value its customer support, reporting capabilities, forecasting support, while Revolution Plus by Franco Grasso users highlight intuitive, easy-to-use workflow, professional guidance and day-to-day management support, delegating rate management to an external team. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Customer Support
▾
|
+
Intuitive, easy-to-use workflow
▾
|
|
+
Reporting Capabilities
▾
|
+
Professional guidance and day-to-day management support
▾
|
|
+
Forecasting Support
▾
|
+
Delegating rate management to an external team
▾
|
|
+
User-Friendly Interface
▾
|
+
Dynamic pricing and daily rate updates
▾
|
| Cons | |
|
−
Rate Recommendations
▾
|
−
Design and visual polish
▾
|
|
−
Forecast Accuracy
▾
|
−
Need for better organization and alignment
▾
|
|
−
PMS Integration
▾
|
|
How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #48 1 reviews | #2 129 reviews |
| Mid-Size (25-74 rooms) ▾ | #24 12 reviews | #9 53 reviews |
| Large (75-199 rooms) ▾ | #8 19 reviews | #19 6 reviews |
| X-Large (200+ rooms) | #13 4 reviews | #20 1 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #25 19 reviews | #7 70 reviews |
| Luxury ▾ | #18 23 reviews | #12 31 reviews |
| Branded / Chain ▾ | #16 19 reviews | #12 28 reviews |
| Extended Stay ▾ | #37 1 reviews | #9 21 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #22 2 reviews | #17 7 reviews |
| Europe ▾ | #28 6 reviews | #7 199 reviews |
| Asia Pacific ▾ | #6 21 reviews | #12 3 reviews |
| Middle East | #17 1 reviews | — |
Infor EzRMS and Revolution Plus by Franco Grasso both serve the revenue management needs of hotels but diverge sharply in approach and appeal. Infor EzRMS is a data-driven, automated pricing system favored by branded and city-center hotels seeking a global, comprehensive solution with strong PMS integration and extensive reporting capabilities. Revolution Plus is a service-oriented AI RMS that bundles sophisticated algorithmic pricing with personalized consulting, favored by independent hotels and resorts aiming for revenue growth with expert guidance.
Both systems automate pricing decisions to optimize metrics like RevPAR and ADR, blending historical data with market insights. Infor leans on deep learning AI for dynamic forecasts and rate recommendations, while Revolution Plus combines AI with human revenue managers who actively manage pricing and strategy. Both address the operational challenge of daily rate setting and forecasting, but their operational workflows and support models differ significantly.
If your hotel is part of a branded chain or a city-center property with robust IT infrastructure and you value extensive integrations (112 verified partners) and deep data analytics for internal revenue teams, Infor EzRMS is the better choice (18% of users are branded, 30% city center, with segment ratings around 4.3–4.4/5 across 40 reviews). Its automated forecasting and rate management suit hotels that prefer system-driven control over pricing.
If you operate an independent resort, boutique, or bed & breakfast, especially in Europe or South America where Franco Grasso has strong presence, Revolution Plus fits better. Its AI-enhanced pricing plus dedicated revenue manager model helps small to medium hotels handle dynamic pricing with expert advice. Revolution Plus shows higher overall satisfaction (4.9/5 across 223 reviews), especially among resorts (4.9/5, 68 reviews), B&Bs (4.9/5, 75 reviews), and luxury hotels (4.9/5, 31 reviews). The 100% drop in recent review volume (0 vs 30.8 average per 6 months historically) signals caution about current service continuity.
Where data for your hotel segment is limited—such as airport/conference hotels for Revolution Plus (1% users, 43 reviews)—use broader operational fit and integration considerations. Infor’s 40 reviews lack recent activity, so their ratings reflect a mature but static product; Revolution Plus’s sharp recent drop in reviews may indicate changes in product or support affecting reliability.
Revolution Plus leads in ease of use with a rating of 4.8/5 over Infor’s 4.5/5, supported by 223 vs 40 reviews respectively. Reviewers describe Revolution Plus as intuitive, fast, and simple to manage daily rate changes, enabling revenue teams to act quickly with less friction. Its interface may lack polish but effectively organizes data by room type and market segments, reducing the workload of revenue managers.
Infor EzRMS is also praised for a user-friendly interface and ease of navigation, particularly for producing Excel reports and handling comprehensive data. However, some reviewers note complexity in custom workflows and integration delays that can slow adoption. The absence of recent reviews for Infor means usability insights may not reflect recent platform changes.
Edge: Revolution Plus by Franco Grasso.
Revolution Plus offers 29 unique features not found in Infor EzRMS, including granular controls like managing exceptions, restrictions, business mix optimization, multi-property dashboards, and AI-driven automatic pricing updates extending up to 24 months ahead. These features support proactive, tailored pricing and detailed performance visibility across room types and market conditions, critical for independent hotels optimizing yield by segment.
Infor EzRMS provides 16 features exclusive to its platform, such as task and contact management, a client communication portal, lost business data tracking, and smart spreading technology. These tools benefit hotels needing operational workflow support alongside revenue management, particularly larger branded or chain properties requiring comprehensive management and reporting.
Both share 16 features, but Revolution Plus’s advanced algorithm customization, price explanation tools, and “what-if” scenario analyses offer deeper strategic insight. Infor’s unique mobile app and enterprise business guidelines focus more on internal process management.
Edge: Revolution Plus by Franco Grasso.
Revolution Plus scores 4.9/5 for customer support and onboarding versus Infor’s 4.5/5, based on 223 and 40 reviews respectively. Revolution Plus users consistently praise the professionalism and responsiveness of their dedicated revenue managers, who provide personalized advice and fast feedback, effectively extending the software into a full-service revenue management partnership.
Infor’s support is rated positively for responsiveness and technical issue resolution but reviewers express desires for expanded hours and regional specialization. Some note delays in integrating historic data and system updates causing temporary disruptions.
Edge: Revolution Plus by Franco Grasso.
Infor EzRMS has a clear advantage with 112 verified integration partners compared to Revolution Plus’s 16. This breadth includes major PMS vendors like Oracle Hospitality, Mews, and specialized systems such as Priority Software and Omnibees, supporting complex hotel environments and multinational chains.
Revolution Plus’s integrations focus on specific PMS platforms popular in Europe and smaller properties, including WuBook, protel, and RoomRaccoon. This narrower integration set suits independent hotels with simpler tech stacks but may limit scalability or PMS options for large properties.
Edge: Infor EzRMS.
Revolution Plus leads with an overall rating of 4.9/5 from 223 reviews, compared to Infor’s 4.3/5 from 40 reviews. Revolution Plus maintains consistently high ratings across multiple segments: Bed & Breakfasts (4.9/5, 75 reviews), Resorts (4.9/5, 68 reviews), and Luxury Hotels (4.9/5, 31 reviews). Infor scores well among branded hotels (4.4/5, 19 reviews) and city-center hotels (4.3/5, 15 reviews) but with fewer reviews.
Recent review activity is zero for both, but Revolution Plus has experienced a sharp 100% drop (from an average of 30.8 reviews per 6 months to 0), potentially affecting the current relevance of its top ratings. Infor’s ratings reflect a stable but older user base without recent feedback.
Edge: Revolution Plus by Franco Grasso.
Infor EzRMS does not publish pricing details, including base price or implementation fees, which complicates direct cost comparison. There is no trial or freemium option indicated.
Revolution Plus publishes a base price of $400 monthly, with no implementation fee and no trial period. It operates on a performance-based fee model where no fees are charged without incremental revenue gains, which may reduce upfront risk for buyers.
Pricing transparency and a clear ROI model favor Revolution Plus for hotels concerned about budget predictability and performance alignment.
Not ideal if:
Not ideal if:
Infor EzRMS and Revolution Plus by Franco Grasso differ fundamentally in design and delivery. Infor provides a robust, automated system suited for hotels with established internal revenue teams and complex integration needs. Revolution Plus combines AI-driven pricing with a dedicated revenue management team, making it a hybrid service and software solution ideal for independent hotels seeking proactive, expert-driven revenue growth.
Choose Infor EzRMS if your hotel requires a global, scalable platform with broad PMS integrations (112 partners) and values deep data analysis and operational workflow tools. Its strength lies in comprehensive reporting and automated forecasting, fitting larger properties or chains with in-house revenue expertise.
Choose Revolution Plus when you want strong revenue performance support via AI-enhanced pricing combined with personalized consulting. Its unique "no gain, no pay" pricing, extensive feature set for business mix optimization, and hands-on revenue managers have earned it superior ratings (4.9/5 across 223 reviews). However, its recent sharp drop to zero in review activity signals caution about current support or product changes.
In summary, Revolution Plus leads in user satisfaction, features, and support, while Infor excels in integrations and operational workflow capabilities. Hotels should weigh their internal capabilities, integration needs, and preference for human advisory when selecting between these two proven RMS platforms.
Revenue Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $400/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature |
|
|
|---|---|---|
|
▾
Pricing Optimization
|
|
|
| Price Explanation | ||
| Enterprise Business Guidelines | ||
| Alternate Stay Date Recommendations | ||
| Alternate Property Reccomendations | ||
| Real-time price optimization | ||
| Dynamic Price Hierarchy Control | ||
| Open Pricing | ||
| Guided workflows | ||
| "What-if" scenario analysis | ||
| Dynamic Pricing | ||
| Set Boundaries | ||
| Manage Exceptions | ||
| Group Pricing | ||
| Manage Restrictions | ||
| Manage Sell-Outs & Cancellations | ||
| Business Mix Optimization | ||
| Define Cycles | ||
| Yield Room Types Individually | ||
| Bulk Adjustments | ||
| 24-Months Pricing & Forecasting | ||
| Component/virtual room pricing | ||
| Extended stay pricing | ||
| Upsell pricing | ||
| Hurdle rate | ||
|
▾
Market Intelligence & Forecasting
|
|
|
| Five-Year Forecasting | ||
| 365-Day Forward Pricing | ||
| STR Data | ||
| 18-Month Forward Pricing | ||
| Price sensitivity modeling | ||
| Multi-Property Dashboard | ||
| Market Intelligence Data | ||
| Interactive Customizable Dashboards | ||
| Future Market Demand Data | ||
| Financial Forecast Builder | ||
| Extended stay forecasting | ||
| Channel forecasting | ||
| Forecast explanation | ||
| Flexible competitor data | ||
|
▾
Dashboards & Reporting
|
|
|
| Custom Reports | ||
| Scheduled Reports | ||
| Lost Business Data | ||
| Analytics dashboard | ||
| Interactive Customizable Dashboards | ||
| Market Insights Reporting | ||
| Pickup Analysis | ||
| Booking Pattern Analysis | ||
| Event Data | ||
| Price Change Logs | ||
| Customizable Notifications & Alerts | ||
| Displacement Analysis | ||
| Group Pricing & Evaluation | ||
| Multi-Property Dashboard | ||
| System benefit measurement | ||
|
▾
Automation
|
|
|
| Controlled Automation/Algorithm Customization | ||
| Automated Room-Type Pricing | ||
| Fully automated revenue management | ||
| Dynamic Pricing | ||
| AI Optimization | ||
| Automatic Pricing Updates | ||
|
▾
Multi-Property Functionality
|
|
|
| Inventory Management | ||
| Multi-property Management | ||
| Multi-Property Dashboard | ||
|
▾
Group Business
|
|
|
| Group Pricing & Evaluation | ||
| "What-if" scenario analysis | ||
| Displacement Analysis | ||
| Group forecast and wash | ||
|
▾
Integrations
|
|
|
| Open API | ||
| Channel Manager | ||
| Business Intelligence | ||
| STR Data | ||
| Property Management System | ||
| Multi-factor authentication | ||
|
▾
Other
|
|
|
| Group pricing & evaluation | ||
| Mobile App | ||
| Smart Spreading Technology | ||
| Single Sign-On | ||
| Mobile Friendly Design |
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Human skills, supported by their excellent Revolution Plus software, have helped us to achieve outstanding pricing, occupancy, brand reputation and, therefore, ultimately economic..."
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Ranks higher for
Unique capabilities
What hoteliers love
Reviewers repeatedly describe Revolution Plus as intuitive, simple to manage, and fast to use, which makes day-to-day revenue management easier for ho... Reviewers repeatedly describe Revolution Plus as intuitive, simple to manage, and fast to use, which makes day-to-day revenue management easier for hotel teams. This ease of use appears to reduce friction when modifying rates and reviewing performance.
Many reviews highlight the expertise, professionalism, and dedication of Franco Grasso staff, especially in ongoing management and advice. Buyers seem... Many reviews highlight the expertise, professionalism, and dedication of Franco Grasso staff, especially in ongoing management and advice. Buyers seem to value that the service is not just software, but also hands-on revenue guidance that helps them trust the pricing strategy.
Some reviewers specifically value the ability to hand over rate management to Franco Grasso, treating Revolution Plus as a supported service model rat... Some reviewers specifically value the ability to hand over rate management to Franco Grasso, treating Revolution Plus as a supported service model rather than a purely self-serve tool. This helps hotels save internal time while relying on specialists to manage pricing strategy.
Where hoteliers push back
A few users mention the interface design as an area for improvement, though they often frame it as a subjective concern rather than a functional issue... A few users mention the interface design as an area for improvement, though they often frame it as a subjective concern rather than a functional issue. The feedback suggests the product is effective, but its presentation could be more polished.
A smaller but notable set of comments mentions that there is still room to improve overall organization and daily alignment. These remarks suggest the... A smaller but notable set of comments mentions that there is still room to improve overall organization and daily alignment. These remarks suggest the system works well, but some users want smoother coordination in the operating process.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Infor EzRMS and Revolution Plus share many core Revenue Management Systems features, but each has unique capabilities. Infor EzRMS offers 112 verified integration partners, while Revolution Plus offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Revolution Plus leads in ease of use at 4.8/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Infor EzRMS: No. Revolution Plus: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 20 and Revolution Plus by Franco Grasso has 86. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property