Infor EzRMS
4.3 (39 REVIEWS)
Jenna, Mudasser, Mudasser + 4 more experts recommend Infor
Read RecommendationsInfor EzRMS
4.3 (39 REVIEWS)
Ranked 14 (out of 61) in Revenue Management Systems
Infor EzRMS: Trusted and proven, we know hospitality and we know technology
83% recommended by 68 hotels
Accor, Virgin Hotels, Swire Hotels & 65 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, Infor EzRMS is the #22 most trending product in the Revenue Management Systems category (out of 61) and the #608 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreInfor’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Infor doesn’t have any benefits or use cases available
Features
Pricing Optimization
Market Intelligence & Forecasting
Dashboards & Reporting
Automation
Multi-Property Functionality
Group Business
Integrations
Other
Pricing
Pricing Available By Request
Infor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
Infor doesn’t have any case studies available
References
"We’ve grown up together in revenue management. Infor solutions help us drive revenue and profit for our hotel owners."
"Infor POS allows us to ask questions about our business that we weren't able to ask before because we didn't have the data visibility we needed. Now we do. It's allowed us to understand our capacity for growth and what the future really looks like for our business."
"In using our previous event management platform, we processed events extremely well. I didn't want to lose the momentum that we had built in switching over to a new platform, just to add extra features. However, Infor Sales & Catering not only met but exceeded our expectations. We now process events quicker in a more user friendly environment then our previous platform. Not to mention enhanced features such as digital signature of contracts, deposit e-payment processing, web based event leads."
"This software has allowed our staff more freedom within their job positions, rather than just in the office for quotes and meetings, we are able to move around with clients and build their package/quotes in the event space or off site. It creates a more social experience for them and us. It is easier than ever to send information over, keep track of clients, bookings, and more. Even if we are building a custom menu it works great, it can be stored for later or just a one time thing. It has really kept our team on task and has boosted our sales, just due to ease of use and speed. We especially like that it has cut down on paper products as everything can be stored with the specific event for reference."
"I was looking for more accurate reporting and it does anything I need it to do! So great in that way. The lifecycle makes sense for my organization and it continues to keep us from making as many operational and sales errors as we were before."
"We partnered with Infor based on their forward-thinking approach to application architecture and understanding of social media integration. They offer specialized applications that address critical business functions such as managing the guest experience, giving our staff innovative tools to better inform business decisions, and ultimately improving the bottom line."
Featured Customers
Popularity by Segment
Size
31 | X-Large (200+ room)
15 | Large (75-199 room)
4 | Medium (25-74 room)
Type
27 | Luxury Hotels
11 | Branded Hotels
9 | Boutiques
9 | City Center Hotels
6 | Resorts
4 | Casinos
3 | Extended Stay & Serviced Apartments
3 | RV Parks & Campgrounds
2 | Hostels
1 | Bed & Breakfast & Inns
1 | Airport/Conference Hotels
1 | Limited Service & Budget Hotels
Region
24 | Asia Pacific
21 | Europe
11 | North America
4 | Oceania
3 | South America
2 | Africa
1 | Middle East
Category
39 | Revenue Management Systems
30 | Property Management Systems
1 | Event Management Software
More Products by Infor
39
Reviews
3
Expert Recommendations
Hotelier Rating
Very Efficient
Revenue Manager from 100 to 199 room in Cape Town (South Africa)
EzRMS Review
Regional Revenue Manager from in The Royal Town of Sutton Coldfield (United Kingdom)
Beneficial Revenue Management tool
Revenue Manager from Branded Hotel in (United Kingdom)
Hastings Hotels
Group IT Manager from 500+ room Branded Hotel in (United Kingdom)
Infor EZRMS
Director of Revenue Management from 500+ room Branded Hotel in (Brazil)
Review Infor
Revenue Assistant from 200 to 499 room Luxury Hotel in (Brazil)
A great promising product
Revenue Manager from 200 to 499 room City Center Hotel in (Indonesia)
Some feedback from my experience with EzRMS
Director of Revenue from 200 to 499 room Luxury Hotel in (Vietnam)
Good Product
Director of Revenue Management from 200 to 499 room Resort in Sanya Shi (China)
Personalized Assistance and Never Ending Patience
Revenue Analyst from 200 to 499 room Branded Hotel in Quezon City (Philippines)
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More About Infor
Infor HMS, also known as Infor Hospitality Management Solution, is a comprehensive software solution designed specifically for the hospitality industry. It serves as a property management system (PMS) and offers a range of functionalities to enhance guest experiences, streamline operations, and improve profitability. As a cloud-based solution, Infor HMS leverages the power of Amazon Web Services (AWS) to provide real-time access to data and ensure scalability and reliability. It can be accessed from anywhere, making it convenient for hoteliers to manage their properties efficiently. In terms of property management, Infor HMS enables hoteliers to handle various tasks, such as check-in and check-out processes, room assignments, housekeeping management, and reservations. It maintains a centralized guest profile, allowing staff to deliver personalized guest services and improve overall guest satisfaction. Infor HMS incorporates revenue management capabilities, enabling hoteliers to optimize pricing and maximize revenue. It integrates with customer relationship management (CRM) systems, providing insights into guest preferences and behaviors to enhance marketing efforts and guest loyalty. The software also includes business intelligence features, offering in-depth analytics and reporting to monitor performance, identify trends, and make data-driven decisions. Hoteliers can analyze key metrics related to occupancy, revenue, and guest satisfaction to drive operational excellence. Infor HMS is designed to be user-friendly, with an intuitive interface and easy navigation. It can be customized to suit specific hotel requirements and can integrate with other systems through APIs (Application Programming Interfaces), allowing seamless data flow and enhancing operational optimization. Infor HMS has been successfully implemented in various hotels and resorts across the globe, and case studies and screenshots are available to showcase its effectiveness in improving front desk operations, concierge services, and point-of-sale (POS) transactions. It caters not only to traditional hotels but also to casinos and other hospitality establishments. The software is available as a Software-as-a-Service (SaaS) solution, hosted on the cloud, or as an on-premises deployment for those who prefer to manage their own infrastructure. Overall, Infor HMS offers a robust and comprehensive hotel management software solution that covers all aspects of property management in the hospitality industry. It combines advanced functionality, cloud-based accessibility, and integration capabilities to optimize operations, enhance guest experiences, and drive profitability for hoteliers.
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