The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 172 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Akbar Travels Online Booking Company Pvt Ltd shines .
Cendyn shines in ease of use and customer support — especially for independent properties (4.8/5) , with exclusive features like Reporting Dashboard and Guest profiles.
Side-by-side ratings based on 172 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 172 |
After analyzing 172 verified reviews, Akbar Travels Online Booking Company Pvt Ltd users most value its , while Cendyn users highlight support team responsiveness, booking engine ease of use, rate plan management. Click any theme to see what reviewers say.
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Support Team Responsiveness
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Booking Engine Ease of Use
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Rate Plan Management
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Real-Time Reporting
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Customization Limitations
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Interface Issues
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Booking Notifications Delay
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How each product ranks among Hotel Reservations Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #2 28 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 66 reviews |
| Large (75-199 rooms) ▾ | — | #1 36 reviews |
| X-Large (200+ rooms) ▾ | — | #1 33 reviews |
By Property Type
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| Boutique ▾ | — | #1 96 reviews |
| Luxury ▾ | — | #1 67 reviews |
| Branded / Chain ▾ | — | #1 53 reviews |
| Extended Stay ▾ | — | #1 13 reviews |
By Region
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| North America ▾ | — | #1 115 reviews |
| Europe ▾ | — | #3 26 reviews |
| Asia Pacific ▾ | — | #1 9 reviews |
| Middle East | — | #5 4 reviews |
Choosing between Akbar Travels Online Booking Company Pvt Ltd and Cendyn CRS boils down to the specific needs of your hotel and your strategic priorities. Both aim to streamline reservations, but they do so with vastly different features, scales, and user experiences. Your team needs to understand which platform best aligns with your operational scope, regional presence, and growth ambitions. Ultimately, the right choice will elevate your booking process and revenue management.
Akbar Travels offers a reservation solution that appears to be largely unreviewed and untested by recent hotel operators, making its reliability uncertain. Meanwhile, Cendyn CRS, with over 136 recent reviews and a high satisfaction rate, provides a well-supported, feature-rich option for hotels wanting a comprehensive system. Does your hotel require a proven, feature-packed platform with extensive integrations?
Akbar Travels is an online booking company with no recent user reviews, making its current effectiveness and support levels difficult to assess. Conversely, Cendyn CRS boasts a 4.47/5 overall rating based on 136 reviews, with recent feedback from just the last two months showing high satisfaction and active use. Its reviews highlight ease of use, strong support, and a broad set of features, signaling a mature, reliable platform.
While Akbar Travels might serve niche markets or regions, its lack of recent reviews and limited regional presence make it risky for hotels seeking stability and widespread support. Cendyn's extensive global reach and customer feedback suggest it is more suited for hotels aiming for a scalable, integrated, revenue-enhancing system. Are you comfortable adopting a platform with scarce recent data, or do you prefer a well-documented solution?
If your hotel needs a scalable, feature-rich reservations system with comprehensive integrations, go with Cendyn CRS. Its 21 unique features—including dynamic pricing, booking engine, metasearch connectivity, and multi-property management—outclass Akbar Travels' offerings, which lack additional functionalities.
For hotels that prioritize a straightforward booking interface and regional support without many bells and whistles, Akbar Travels might seem sufficient; however, the absence of recent reviews and features makes Cendyn the safer, more proven choice for those looking to grow and optimize revenue. Is your priority more on extensive functionality or a simple booking process?
Cendyn CRS scores 4.34/5 for ease of use, based on recent reviews from diverse hotel segments, with users praising its intuitive interface, quick onboarding, and efficient support teams. Review quotes highlight its user-friendly booking engine, streamlined rate management, and real-time reporting, which help your team operate smoothly.
Akbar Travels currently has no reviews or ratings, leaving its usability and onboarding experience uncertain. Given Cendyn's strong recent user feedback, it is clearly the easier platform for your staff to learn and adopt. Edge: Cendyn.
Cendyn offers 21 distinctive features such as reporting dashboards, channel management, content management, PMS and RMS connectivity, geotargeted pricing, and support for weekly/monthly rates. These features empower your team to manage rates dynamically, optimize distribution, and analyze performance effectively.
Akbar Travels has no listed features, suggesting it might lack the breadth of tools necessary for advanced revenue management. For comprehensive control over your reservation ecosystem, Cendyn's extensive feature set provides a significant advantage. Edge: Cendyn.
Cendyn scores 4.54/5 on customer support, with recent reviews praising its prompt, knowledgeable team and effective assistance. Comments such as "support team and account managers are the best by far" reflect a high level of satisfaction.
Akbar Travels has no recent reviews or ratings, leaving its support quality unverified. Given the importance of reliable support for operational continuity, Cendyn’s proven service record makes it the superior choice. Edge: Cendyn.
With 116 verified partners, Cendyn offers a vast array of integrations, including popular PMS, CMS, and channel partners like Yanolja Cloud Solution, RoomRaccoon, and HotelTime. These integrations enable your hotel to connect seamlessly with key distribution, management, and revenue tools.
Akbar Travels has only one verified partner, limiting its connectivity options and adaptability. If your hotel relies on diverse integrations for operational efficiency, Cendyn clearly leads. Edge: Cendyn.
Cendyn’s recent reviews reflect a high satisfaction rate, with a 4.47/5 score and 89% likelihood of recommendation. Hotel segments such as boutique, independent, and branded hotels rate Cendyn highly, citing its ease of use, feature set, and support.
Akbar Travels has no recent reviews, making it impossible to gauge user satisfaction. Hotels seeking proven, highly-rated software will find Cendyn’s positive feedback reassuring and more aligned with operational needs. Edge: Cendyn.
Akbar Travels does not list pricing information, leaving your team to speculate or negotiate. Cendyn charges a $700 monthly fee, with no trial or freemium options, reflecting a significant investment but also a mature, supported platform.
If your hotel needs a predictable, scalable pricing model with clear value, Cendyn’s fee aligns with its extensive features and support. The lack of transparency for Akbar Travels could be a red flag unless your team has specific regional or contractual reasons to consider it.
The core difference lies in scope and reliability. Cendyn offers a broad, well-supported platform with a proven track record, extensive features, and a large user base. Akbar Travels appears to be an unreviewed, limited solution with little recent validation, making it a risky choice for most hotels.
If your hotel seeks a feature-rich, globally supported system with recent positive user feedback, go with Cendyn CRS. Its extensive integrations, high satisfaction scores, and proven support make it the safer, more scalable option.
However, if your hotel operates in a niche or region where Akbar Travels has a strong presence, and you are comfortable with limited data and features, it could be worth exploring further. But generally, Cendyn’s proven track record makes it the clear leader for hotels aiming for operational excellence and revenue growth.
Hotel Reservations Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $700/mo |
According to HTR's product database, Akbar travels and Cendyn CRS share 0 features. Here are the key differences — features one has that the other lacks.
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| Booking engine | ||
| Call center functionality | ||
| Channel management & OTA distribution | ||
| Dynamic Pricing | ||
| Metasearch connectivity | ||
| Reporting Dashboard |
Showing top differences. 9 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Pegasus CRS has ensured that our direct booking channels remain competitive at all times. We create and update all our rate plans first in the CRS and then we distribute these to o..."
What hoteliers love
The support team’s promptness and effectiveness are frequently praised. Users appreciate the quick response times and professional assistance in resol... The support team’s promptness and effectiveness are frequently praised. Users appreciate the quick response times and professional assistance in resolving issues, which enhances their overall experience with the system.
The booking engine by Pegasus is frequently mentioned for its simplicity and user-friendliness, both for hotel staff and guests. Users appreciate how... The booking engine by Pegasus is frequently mentioned for its simplicity and user-friendliness, both for hotel staff and guests. Users appreciate how easy it is to create rate plans, manage reservations, and navigate the system, which significantly streamlines the booking process.
Many reviews note the effectiveness of Pegasus in handling rate plan configuration, offering extensive customizability to suit different hotel needs.... Many reviews note the effectiveness of Pegasus in handling rate plan configuration, offering extensive customizability to suit different hotel needs. This includes deriving rates from existing plans and making bulk updates, which improves revenue management.
Where hoteliers push back
Some users feel that certain aspects of the booking engine and rate management features could benefit from greater customization. Suggestions include... Some users feel that certain aspects of the booking engine and rate management features could benefit from greater customization. Suggestions include more flexibility in layout design and the ability to integrate personalized modifications without extensive support intervention.
Some reviews highlight interface problems, particularly with integration systems like SiteMinder. Users mention the need for regular refreshes and occ... Some reviews highlight interface problems, particularly with integration systems like SiteMinder. Users mention the need for regular refreshes and occasional connectivity disruptions, which lead to inconsistencies in rate and inventory management.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Akbar travels and Cendyn CRS share many core Hotel Reservations Software features, but each has unique capabilities. Akbar travels offers 1 verified integration partners, while Cendyn CRS offers 116. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cendyn CRS leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Akbar travels: No. Cendyn CRS: No. Neither product currently offers a free tier. Most Hotel Reservations Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Akbar Travels Online Booking Company Pvt Ltd has an HT Score of 0 and Cendyn has 88. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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