Akbar travels vs. SHR Central Reservation System (CRS):
Which Is Right for You?

The Decision

Choosing between Akbar Travels Online Booking Company Pvt Ltd and SHR Central Reservation System (CRS) hinges on your hotel’s specific needs. Both products aim to streamline reservations and distribution, but they diverge sharply in maturity, features, and support. While Akbar Travels offers no recent reviews or detailed data, SHR boasts a well-established presence, extensive features, and a high customer satisfaction rate. Which system will elevate your hotel operations most effectively?

Is Akbar Travels or SHR CRS Better for Hotels?

Akbar Travels, founded in 1968, appears to be a little-known, largely unreviewed option with no recent feedback or measurable ratings. Its lack of reviews and features makes it difficult to assess its suitability or performance. In contrast, SHR CRS has accumulated 49 recent reviews, a 4.77/5 overall rating, and a 93% likelihood to recommend. Its reputation for robust distribution and customer support positions it as a trusted choice.

While Akbar Travels may serve niche or legacy markets, the absence of recent user insights makes it unreliable for most hoteliers evaluating current solutions. SHR, with its recent reviews and high scores, demonstrates ongoing customer satisfaction and active development. Do you want a proven platform that’s actively supported and reviewed?

SHR CRS vs Akbar Travels: Which Should Your Hotel Choose?

If your hotel needs a comprehensive distribution management system with a proven track record, go with SHR CRS. It’s ideal for hotels seeking a centralized platform with extensive integrations, advanced revenue management controls, and dedicated support. SHR’s user base spans luxury, boutique, casino, and city center hotels, with 37 reviews in the last six months, reflecting current, relevant feedback.

If, however, your hotel is small, operates in a niche market, or prefers a simple, unreviewed solution, Akbar Travels may be an option—though its lack of development or recent reviews makes it a risky choice. SHR’s extensive feature set and recent, positive reviews make it the clear leader for most hotel operators.

Is SHR CRS or Akbar Travels Easier to Use?

SHR CRS boasts a 4.61/5 ease of use rating, with many reviews praising its intuitive interface and straightforward onboarding process. Hoteliers highlight its user-friendly navigation, especially compared to more cumbersome systems like iHotelier. Support from SHR is highly rated at 4.76/5, with hoteliers describing their support team as "top notch" and "very helpful" during implementation and ongoing use.

Akbar Travels, with a 0/5 ease of use rating and no recent support or onboarding reviews, offers no current insights into its usability. Its lack of recent feedback suggests it’s either outdated or not actively supported, making SHR the clear choice here.

Edge: SHR CRS

Which Has Better Features: Akbar Travels or SHR CRS?

SHR CRS offers 20 features, including reporting dashboards, guest profiles, booking engine, channel management, metasearch connectivity, PMS and RMS links, dynamic pricing, content management, and centralized user roles. These features cover nearly all aspects of hotel reservation management, allowing for tailored distribution and revenue strategies.

Akbar Travels provides no documented features or integrations, making it impossible to evaluate its capabilities. With SHR’s comprehensive feature set, it’s evident that SHR offers a far richer, more versatile platform.

Edge: SHR CRS

Which Has Better Customer Support: Akbar Travels or SHR CRS?

Customer support is a standout for SHR, rated at 4.76/5, with reviews emphasizing prompt, personalized assistance that simplifies hotel operations. Support staff are described as "talented," "dependable," and "very helpful," especially during onboarding and troubleshooting.

Akbar Travels offers no recent support ratings, reviews, or testimonials, leaving its support quality unverified. Given SHR’s proven support excellence, SHR is the clear leader.

Edge: SHR CRS

Which Has More Integrations: Akbar Travels or SHR CRS?

SHR CRS connects with 81 verified partners, offering extensive integrations with PMS, RMS, OTA, and third-party systems. It includes popular partners like Criton, Profitroom, OpenHotel, and Right Revenue, enabling seamless data transfer and operational efficiency.

Akbar Travels has only one verified partner, Yanolja Cloud Solution, with no additional integrations documented. SHR’s broader ecosystem support makes it the superior choice for hotels seeking flexible, connected systems.

Edge: SHR CRS

Which Do Hoteliers Rate Higher: Akbar Travels or SHR CRS?

Due to a total lack of recent reviews for Akbar Travels, there’s no current rating data, leaving its performance unverified. SHR, with 49 recent reviews and a 4.77/5 overall rating, is highly praised across segments, especially by independent and boutique hotels, which rate it 4.7/5 and 4.75/5 respectively.

In terms of recent feedback and overall satisfaction, SHR clearly outstrips Akbar Travels, whose absence of data undermines confidence.

Edge: SHR CRS

How Much Do Akbar Travels and SHR CRS Cost?

Both products do not publicly disclose pricing details. They appear to operate on custom quotes or negotiations, common in enterprise hotel management systems. It’s important to consider the total cost of ownership, including implementation, support, and ongoing fees.

Since pricing is not transparent for either, your next step should include detailed quotes aligned with your hotel’s size and needs.

What Type of Hotel Should Use Akbar Travels?

• Hotels that operate in niche or legacy markets with limited technological support.
• Small hotels or hostels seeking basic reservation functionality without recent reviews.
• Hotels that prefer not to invest heavily in modern, integrated systems.
• Hotels with minimal distribution needs that rely on simple booking solutions.
• Hotels with a tight budget and no need for extensive feature sets.

Not ideal if…

• You require active support, recent reviews, or advanced features.
• Your hotel seeks seamless integration with PMS or RMS.
• You want a scalable system with ongoing updates and innovations.

What Type of Hotel Should Use SHR CRS?

• Hotels seeking a full-featured reservation system with extensive integrations.
• Hotels that value active support, recent positive reviews, and ongoing development.
• Properties aiming to optimize revenue with dynamic pricing and distribution controls.
• Hotels with multiple properties needing centralized management.
• Hotels in diverse regions, especially North America, Europe, or Asia Pacific.

Not ideal if…

• You need a simple, low-cost booking engine without extensive features.
• Your property operates in a very niche market with minimal distribution.
• You prefer a system with fewer integrations or limited scalability.

SHR CRS vs Akbar Travels: The Bottom Line for Hotels

The core difference is in their maturity and reliability. SHR CRS has demonstrated consistent performance, features, and support, backed by recent reviews and a broad integration network. Akbar Travels offers no recent data or reviews, making it a risky choice for most hotels.

If your hotel values proven performance, active support, and a feature-rich environment, SHR CRS is the clear winner. Its extensive integrations, high customer satisfaction, and ongoing updates position it as the smarter investment.

Choose SHR CRS if you want a system that grows with your hotel, backed by current user praise and a comprehensive feature set. Opt for Akbar Travels only if your needs are minimal and your risk tolerance is high, given the lack of recent validation.

This comparison aims to help you confidently select the reservation platform that best suits your hotel’s current needs and future growth. Given the data, SHR CRS clearly outperforms Akbar Travels on all critical fronts.