Compare ALICE Guest Services by Actabl vs Whatsapp Messaging vs Eleanor

Compare ALICE Guest Services by Actabl vs Whatsapp Messaging vs Eleanor

Concierge Software vendor comparison between ALICE Guest Services by Actabl vs Whatsapp Messaging vs Eleanor. Find out which Concierge Software is right for you based on realtime data from 805 verified hotelier reviews across 53 countries.

Ratings Summary

HT Score

ALICE Guest Services by Actabl

100

Whatsapp Messaging

unranked

Eleanor

94

Popularity

ALICE Guest Services by Actabl

646 verified reviews

Whatsapp Messaging

0 verified reviews

Eleanor

159 verified reviews

Likelihood to Recommend

ALICE Guest Services by Actabl

91%

Whatsapp Messaging

0%

Eleanor

97%

Ease of Use

ALICE Guest Services by Actabl

4.6

Whatsapp Messaging

0

Eleanor

4.8

ROI

ALICE Guest Services by Actabl

4.5

Whatsapp Messaging

0

Eleanor

4.8

Implementation

ALICE Guest Services by Actabl

4.4

Whatsapp Messaging

Not enough data available

Eleanor

4.8

Customer Support

ALICE Guest Services by Actabl

4.5

Verified Customer Support

Whatsapp Messaging

0

Verified Customer Support

Eleanor

4.9

Verified Customer Support

Certificate of Excellence

ALICE Guest Services by Actabl

Whatsapp Messaging

Eleanor

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Other

In app translation

Service Recovery/Escalation

Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

ALICE Guest Services by Actabl

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

In app translation
Service Recovery/Escalation
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Whatsapp Messaging

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

Eleanor

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Actabl

Actabl

vs.

Lacoly | WhatsApp for Hotels

Lacoly | WhatsApp for Hotels

vs.

Eleanor

Eleanor

Take recommendations quiz

Customers

Top 3 Segments

ALICE Guest Services by Actabl

Resorts - 32%

Boutiques - 15%

Luxury Hotels - 15%

Whatsapp Messaging

Resorts - 0%

Motels - 0%

Hostels - 0%

Eleanor

Resorts - 75%

Luxury Hotels - 19%

Other - 1%

Featured clients

ALICE Guest Services by Actabl

-

Eleanor

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Pricing Available By Request

Lacoly | WhatsApp for Hotels has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Medium (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

ALICE Guest Services by Actabl

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Whatsapp Messaging

Pricing Available By Request

Lacoly | WhatsApp for Hotels has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Eleanor

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Custom Price Quote

Actabl

Actabl

vs.

Lacoly | WhatsApp for Hotels

Lacoly | WhatsApp for Hotels

vs.

Eleanor

Eleanor

1-click quote request

What Customers Are Saying

Most Recent Review

ALICE Guest Services by Actabl

Front Desk Worker

Front Desk Associate from Winter Haven (United States of America)

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn’t have any clients that have vouched for the product

Eleanor

Eleanor App is good , easy and simple.

Spa Supervisor from Vilamendhoo (Maldives)

Most Positive Review

ALICE Guest Services by Actabl

Making your life easier, having everything organized

Concierge

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn’t have any clients that have vouched for the product

Eleanor

Hassle Free Reservation System

FBM

Most Critical

ALICE Guest Services by Actabl

Incredible Product with Great Customization

Guest Expereience Manager of Eau Palm Beach Resort & Spa

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn’t have any clients that have vouched for the product

Eleanor

Eleanor is make our work easy in reservation especially in managing huge outlets in Sun Siyam Irufushi. Moreover, we can easily create the events easily

F&B Coordinator

References

ALICE Guest Services by Actabl

Noah Lemaich
Chef Concierge SIXTY Beverly Hills

Nickeesa Khalili
Front Office Manager The Ludlow

-

Eleanor

Eleanor doesn’t have any references available

General Info

Screenshots

Lacoly | WhatsApp for Hotels doesn't have any screenshots

Integrations

ALICE Guest Services by Actabl

Property Management Systems (28) Hotel Management Software (13) Hotel Restaurant POS Systems (11)

View all integrations (74)

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn't have any integrations

Eleanor

Property Management Systems (2) Upselling Software (1) Hotel Restaurant POS Systems (1)

View all integrations (2)

Recent Company Updates

ALICE Guest Services by Actabl

Actabl Adds 14 Women to Key Leadership Roles in 2024, Driving Innovation in Hotel Tech

Actabl Announces A Partnership With Avalara, Inc., A Leading Provider Of Cloud-Based Tax Compliance Automation For Businesses Of All Sizes

-

Eleanor

Eleanor Ranks #2 in the Best Concierge Software Category Globally in the 2024 HotelTechAwards

Improving Guest Engagement: Eleanor’s Chat Feature Delivers Exceptional Benefits

Recent Articles

ALICE Guest Services by Actabl

10 Pieces of Actionable Hotel Technology Advice from Leading Execs

Hotel Technology is Poised for a Major Correction: Here's What You Need to Know

4 years ago

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn’t have any recent articles

Eleanor

Eleanor Named as Runner Up in the 2022 HotelTechAwards

Eleanor has been awarded the Resort Tech Solutions Company of the Year 2021/2022

2 years ago