Eleanor Named Runner-Up for Best Concierge Software at the 2026 Hotel Tech Awards
The third time the prestigious accolade has been achieved.
Eleanor, the unified operations platform for luxury resorts, has been awarded 2nd place (Runner-Up) in the Concierge Software category at the 2026 Hotel Tech Awards, marking the company’s third year of being recognised in the category.
The Hotel Tech Awards are widely regarded as one of the most competitive and data-driven awards in hospitality technology, based on verified customer reviews and industry benchmarks. Eleanor’s continued recognition reflects its growing impact on frontline teams and its ability to help resorts operate more efficiently while elevating the guest experience.
Designed specifically for luxury and resort environments, Eleanor replaces the need for multiple disconnected systems with a single, intuitive platform for daily operations. By simplifying workflows for guest-facing teams, Eleanor enables staff to focus less on tools and more on delivering exceptional service.
“This recognition is a testament to the trust our clients place in Eleanor and to the guest facing frontline teams who use the platform every day,” said Darren Caple, CEO at Eleanor. “Being named Runner-Up once again reinforces our belief that operational efficiency and outstanding guest experience go hand in hand.”
Eleanor is currently used by over 10,000 guest facing employees across branded and independent resorts worldwide and continues to expand its footprint among hospitality leaders.