Compare ALICE Guest Messaging by Actabl vs RoomOrders vs TeleComanda

Actabl

ALICE Guest Messaging by Actabl

410 reviews
RoomOrders

RoomOrders

29 reviews
ICG Software

TeleComanda

0 reviews

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Compare ALICE Guest Messaging by Actabl vs RoomOrders vs TeleComanda

Guest Messaging Software vendor comparison between ALICE Guest Messaging by Actabl vs RoomOrders vs TeleComanda. Find out which Guest Messaging Software is right for you based on realtime data from 439 verified hotelier reviews across 37 countries.

Actabl

Actabl

Ranked 4 (out of 74)

4.7
410 reviews
View profile
RoomOrders

RoomOrders

Ranked 7 (out of 48)

4.7
29 reviews
View profile
ICG Software

ICG Software

Ranked 29 (out of 48)

N/A
0 reviews
View profile

Ratings Summary

HT Score

ALICE Guest Messaging by Actabl

85 HTScore Icon

RoomOrders

25 HTScore Icon

TeleComanda

unranked HTScore Icon
Popularity

ALICE Guest Messaging by Actabl

410 verified reviews

RoomOrders

29 verified reviews

TeleComanda

0 verified reviews
Likelihood to Recommend

ALICE Guest Messaging by Actabl

93%

RoomOrders

94%

TeleComanda

0%
Ease of Use

ALICE Guest Messaging by Actabl

4.7

RoomOrders

4.9

TeleComanda

0
ROI

ALICE Guest Messaging by Actabl

4.5

RoomOrders

4.7

TeleComanda

0
Implementation

ALICE Guest Messaging by Actabl

4.6

RoomOrders

4.7

TeleComanda

Not enough data available
Customer Support

ALICE Guest Messaging by Actabl

4.5

Verified Customer Support

RoomOrders

4.9

Verified Customer Support

TeleComanda

0

Verified Customer Support

Certificate of Excellence

ALICE Guest Messaging by Actabl

RoomOrders

TeleComanda

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

ALICE Guest Messaging by Actabl

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

RoomOrders

Digital Menus

Ordering

Payments

Delivery & Logistics

TeleComanda

Digital Menus

Ordering

Payments

Delivery & Logistics

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Actabl
vs.
RoomOrders
vs.
ICG Software

Customers

Top 3 Segments

ALICE Guest Messaging by Actabl

Resorts - 27%
Boutiques - 22%
Luxury Hotels - 15%

RoomOrders

Branded Hotels - 28%
Resorts - 24%
City Center Hotels - 10%

TeleComanda

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients

ALICE Guest Messaging by Actabl

Actabl doesn’t have any featured brands available

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Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Actabl Average Actabl

Pricing Available By Request

RoomOrders has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

ICG Software has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

ALICE Guest Messaging by Actabl

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

RoomOrders

Pricing Available By Request
RoomOrders has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

TeleComanda

Pricing Available By Request
ICG Software has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Actabl
vs.
RoomOrders
vs.
ICG Software

What Customers Are Saying

Most Recent Review

ALICE Guest Messaging by Actabl

Poor Customer Service

Property & Administration Manager

RoomOrders

User Friendly & Easy Set Up!

Director of Restaurants

TeleComanda

ICG Software doesn’t have any clients that have vouched for the product
Most Positive Review

ALICE Guest Messaging by Actabl

Alice is Great

Front desk agent

RoomOrders

Owner

Owner

TeleComanda

ICG Software doesn’t have any clients that have vouched for the product
Most Critical

ALICE Guest Messaging by Actabl

Alice-Staff

Housekeeping Manager

RoomOrders

Hilton Belgrade

Asst. F&B

TeleComanda

ICG Software doesn’t have any clients that have vouched for the product
References

ALICE Guest Messaging by Actabl

Erin Webb
Guest Services Lead Wythe Hotel

Noah Lemaich
Director of Brand Standards SIXTY Beverly Hills

Abraham Rodriguez Director, Front Office
Front Office Director Smyth Tribeca

Michael Hillier
General Manager The Renwick

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General Info

Screenshots

ICG Software doesn't have any screenshots

Integrations

ALICE Guest Messaging by Actabl

Property Management Systems (28) Hotel Management Software (13) Hotel Restaurant POS Systems (11)

RoomOrders

Payments Processing Software (1)

TeleComanda

ICG Software doesn't have any integrations

Recent Company Updates

ALICE Guest Messaging by Actabl

Actabl doesn’t have any recent company updates

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