Post COVID-19 Hotel Operations: How Technology Helps Deliver Contactless Hospitality With a Lean Staff
Ratings Snapshot
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Ranked #4 out of 55 in Guest Messaging Software
ALICE has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreALICE Guest Messaging Overview
Other Products by ALICE
Integrates with
- Guest Messaging Software
- Hotel Management System
- Property Management Systems
- Staff Collaboration Tools
- Digital Amenities
- Mobile Key & Keyless Entry
- Reporting & Accounting Software
- Hotel Guest Apps
What customers love about ALICE Guest Messaging
Concierge in New York (United States)
Front Office Manager in Santa Rosa (United States)
Director of Rooms from Boutique in New Orleans (United States)
General Manager from Boutique in Santa Barbara (United States)
General Manager from Boutique
Concierge from Resort
Assistant General Manager
Director Of Front Office Operations from Boutique
Concierge from Boutique
General Manager from Boutique
General Manager from Boutique
Director of Engineering from Other
Director of Front Office from Other
General Manager from Boutique
Front Office Manager from Boutique
General Manager from Resort
Rooms Division Manager from Other
Director of Operations from Boutique
Head Concierge from Boutique
Portfolio Operations Director from Extended Stay
Chef Concierge from City Center
Director of Front Office from City Center
Concierge from Boutique
Corp. Rooms Director from Boutique
Guest Services from Other
IT Service Manager from Branded
Front Desk Guest Rep from Boutique
Restaurant Manager from Motel
General Manager from Resort
Guest Service Manager from Motel
Concierge from Boutique
Regional Director - Room Operations from Resort
Overnight Agent from Boutique
Digital Guest Experience Manager from Branded
Chef Concierge from Resort
Director of Retail & Spa from Other
Sales Coordinator from Boutique
Loss Prevention from City Center
Quality Specialist from Resort
Deploy Coordinator from Branded
Operations Manager from Other
Senior Housekeeping Manager from Boutique
Hotel Operations Manager from Resort
VP of Technology from Branded
Concierge from Casino
Director Of Housekeeping from Branded
Front Desk Agent from Branded
Director from City Center in
Director of People & Culture from Boutique
Assistant Director of Housekeeping from Branded
Rooms Division Manager from Boutique
Sales Coordinator from Casino
Director of Rooms from Boutique
Director of Hospitality Information Technology from Resort
Customer Care from Other
Concierge from Branded
Chef Concierge from Branded
Concierge from Branded
AGM
Chief Concierge from Branded
Assistant General Manager from Boutique
Housekeeping Supervisor from Other
Front Office Manager from Boutique
Director of Facilities from Boutique
Assistant Front Office Manager from City Center
GM from Boutique
Housekeeping Manager from Resort
Front Desk Supervisor from Hostel
Front Office Manager from Resort
Guest Services Supervisor from Resort
Manager from Other
Chief Concierge from Resort
Housekeeping Manager from Boutique
Concierge from Other
Conference Services Manager from Resort
Hotel Performance Support Mgr from Other
Guest service representative from Boutique
Front Desk/Rooms Controller from Resort
Guest Service Supervisor from Boutique
Spa Director from Boutique
Front Desk Agent from Boutique
Guest Service Supervisor from Branded
Assistant Front Office Manager from City Center
Front Desk Supervisor from Branded
Guest Services Manager from Branded
Chief Engineer from Branded
Lead Manager-in-Training from Resort
Sales Coordinator from Extended Stay
Front Desk Agent from Other
Front Office Manager from Resort
Group Rooms Coordinator from Resort
Concoerge from Resort
Front Office Supervisor from Resort
Assistant General Manager from Resort
General Manager from Boutique
Asst General Manager from Extended Stay
Front Desk from City Center
Guest Service Associate from Extended Stay
Front Desk Agent from Hostel
Front Desk Agent from Boutique
Concierge from Resort
Front Desk Lead from Resort
Front Desk Agent from Resort
Front Desk Manager from Other
Sales Coordinator from Extended Stay
front desk from Other in
Night Audit from Boutique
Front Desk Agent from Resort
Director of Facility from Other
Accounting from Boutique
Chief Concierge from Resort
Room Attendant from Boutique
General Manager from Motel
Concierge / Experience Planner from Resort
Front Office Supervisor from Resort
Front Desk/Concierge from Resort
Butler from Resort
Supervisor from Boutique
Front Office from Resort
Front Office Manager from Boutique
Guest Services Associate from Extended Stay
Resident Service Agent from Extended Stay
Reservations from Boutique
Reservations Manager from Boutique
Assisstant Front Office Manager from Resort
Concierge from Other
Night audit from Branded
Director of Housekeeping from Boutique
Reservations & Communications Supervisor from Boutique
Assistant General Manager from Other
Front Desk Agent from Resort
Hotel Manager from Boutique
Front Office Supervisor from Branded
Front Office Manager from Extended Stay
Director of Property Operations from Boutique
Owner Services Manager from Other in
Concierge from Other
Frontdesk Clerk from Boutique
Front Desk from Boutique
Front Desk Agent from Boutique
EQ Ambassador from Casino
Director of Front Office from Extended Stay
Front desk from Resort
Guest Experience Manager from City Center
Concierge from City Center
Director of Front Office from Branded
Front Desk Supervisor from Branded
Front Desk Supervisor from Boutique
Hotel Manager from Branded
Director of Sales and Operations from Boutique
Front Desk Agent from Extended Stay
Operations Supervisor from Extended Stay
Front Desk Manager from Serviced Apartment in
Member Services Manager from Other
DOM from Hostel
Maintenance Manager from Resort
Guest Service Representative from Branded
Guest Service Relations from Casino
Night Auditor from Resort
front desk from Other in
Club Concierge from Other
Concierge from Boutique
Assistant General Manager from Boutique
Front Desk Agent from Resort
Director of Operations from Boutique
Director of Rooms from Boutique
Front Office Agent from Resort
Hotel Operations Manager from Resort
Assistant Front Office Manager from Boutique
General Manager from Boutique
Chief Engineer from Boutique
Features
- Mobile Friendly
- Team Chat
- Photo Sharing
- Chatbot
- Whatsapp Integration
- Desktop App (non-web based)
- Automated Replies
- Message Routing
- Guest History
- Secured Data Protection
- SMS text messaging
- Analytics dashboard
- Open API
- Mobile App
- Facebook Messenger Integration
- Automated Opt-In/Consent Collection
- Messaging Guest Surveys
Clients & references
References & testimonials
Featured partners
Case studies
Awards & Certifications
ALICE doesn’t have any awards or certifications
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