The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
alliants shines , with exclusive features like Hotel Website Check-in Portal and Payment & Authorizations.
MyStay shines in ease of use and customer support , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | From $400/mo |
| Verified Reviews | 0 | 43 |
After analyzing 43 verified reviews, alliants users most value its , while MyStay users highlight contactless check-in, guest experience, guest communication. Click any theme to see what reviewers say.
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Contactless Check-In
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Guest Experience
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Guest Communication
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Support and Continuous Improvement
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Customization Options
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Integration with PMS
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System Speed and Performance
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #5 15 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #6 10 reviews |
| Large (75-199 rooms) ▾ | — | #4 7 reviews |
| X-Large (200+ rooms) | — | #8 3 reviews |
By Property Type
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| Boutique ▾ | — | #5 12 reviews |
| Luxury ▾ | #26 0 reviews | #4 11 reviews |
| Branded / Chain ▾ | — | #5 12 reviews |
| Extended Stay ▾ | — | #6 9 reviews |
By Region
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| North America | #15 0 reviews | #7 3 reviews |
| Europe ▾ | — | #4 32 reviews |
| Asia Pacific | — | #6 2 reviews |
| Middle East | — | #4 2 reviews |
Choosing between alliants Check-In and MyStay Check-in hinges on your hotel’s specific needs. Both target contactless check-in, but they differ significantly in features, user experience, and market presence. While alliants aims to provide a broad range of functionalities, MyStay concentrates on simplicity and automation. Your decision should align with whether you prioritize a feature-rich platform or a straightforward, highly-rated solution.
alliants offers extensive capabilities like ID verification and multi-lingual support, while MyStay excels in automation, guest communication, and seamless integration. Given the current market data and recent reviews, which platform is better suited to your property?
alliants and MyStay both tackle the challenge of contactless check-in, enabling guests to bypass the front desk and reduce wait times. alliants emphasizes a broad feature set with 13 unique features like document scanning, multi-lingual support, and PCI compliance, essential for larger or international hotels prioritizing security and compliance. Conversely, MyStay focuses on ease of use, automation, and integration, making it ideal for properties aiming for quick deployment and operational efficiency.
Alliants’ platform supports multi-currency transactions and offers a customizable portal, ideal if your hotel requires complex pre-registration and payment options. MyStay simplifies the guest experience with digital forms, automated communication, and a user-friendly interface, suitable for hotels seeking to reduce staff workload and improve guest satisfaction. Does your hotel need extensive features or streamlined automation?
If your hotel needs a straightforward, highly-rated contactless check-in solution that emphasizes automation, go with MyStay. Its 40 recent reviews, a 5/5 rating, and a 9.8 NPS score reveal a strong user satisfaction, especially for properties in Europe, North America, and Africa. MyStay is well-liked for its ease of use (4.91/5), customer support (4.93/5), and overall value (4.89/5).
On the other hand, alliants offers a broader feature set tailored for hotels requiring advanced options like document scanning, ID verification, and multi-lingual support. If your property needs complex pre-arrival processes or multi-currency transactions, alliants’ platform might be better, but it lacks recent reviews and has a lower overall rating. Do you prioritize simplicity or a comprehensive feature suite?
MyStay wins decisively in ease of use, with a 4.91/5 score and 40 recent reviews praising its intuitive interface and quick setup. Users mention how easily staff can adopt the platform, and hoteliers appreciate its straightforward onboarding process. Support ratings are nearly perfect at 4.93/5, with many reviews citing prompt assistance and minimal technical issues.
alliants, by contrast, has no current user ratings or recent reviews, making its usability less clear. Its feature complexity and broader scope suggest a steeper learning curve, especially since it includes many advanced functionalities aimed at larger properties. Edge: MyStay.
alliants offers 13 features exclusive to its platform, including hotel website portals, document scanning, ID verification, multi-lingual support, and PCI compliance. These are crucial for hotels that require extensive pre-arrival validation, legal compliance, or cater to international guests. Its features are well-suited for large or corporate properties with complex operational needs.
MyStay provides 11 unique features centered around automation and integration, such as guest segmentation, multi-channel communication, offer templates, and digital payment capture. Its strengths lie in simplifying the guest journey and boosting revenue through targeted upselling. The choice depends on whether you need comprehensive security and legal features (alliants) or streamlined guest engagement (MyStay). Edge: alliants.
MyStay’s reviews consistently highlight its support team’s responsiveness and helpfulness, with a 4.93/5 support rating and positive comments on prompt technical assistance. Users report that support helps resolve issues quickly, enhancing overall satisfaction.
alliants lacks recent review data on customer support, making it difficult to compare directly. Given the available information, MyStay’s support reputation is clearly stronger, and its high customer satisfaction scores reflect reliable assistance. Edge: MyStay.
MyStay integrates with 30 verified partners, including major PMS systems like KWentra, RoomRaccoon, and WuBook, as well as channel managers and online booking engines. This extensive network allows hotels to connect their existing systems efficiently.
alliants has 13 verified partners, sharing some key integrations like Oracle Hospitality and Amadeus, but it falls short of MyStay’s breadth. If seamless PMS and channel management integration are priorities, MyStay’s wider ecosystem gives it the edge. Edge: MyStay.
Based on recent reviews, MyStay holds a significantly higher rating—5/5 compared to alliants’ 0/5 score—reflecting widespread satisfaction. The 40 reviews in the last six months emphasize ease of use, support, and automation as highly valued features.
alliants has no recent reviews or ratings, making it impossible to assess current user sentiment. For properties seeking proven user approval, MyStay’s recent positive feedback makes it the superior choice. Edge: MyStay.
alliants’ pricing begins at a flat $200 per month, with no free tier or trial information available. Its costs may be less predictable due to the lack of detailed pricing options, potentially making it suitable for larger hotels with complex needs.
MyStay charges $400 per month, with no trial or implementation fees listed. Despite being more expensive, its higher user satisfaction and extensive features justify the cost for many hoteliers. If budget is a concern, alliants might seem appealing, but the value of MyStay’s proven performance often outweighs the difference.
Not ideal if your hotel prefers a simple, quick-to-deploy system or has fewer staff resources to manage complex functionalities.
Not ideal if your hotel requires extensive legal compliance features or multi-lingual support beyond basic needs.
The core difference is that alliants offers a feature-rich platform suited for large, international, or compliance-heavy hotels, while MyStay prioritizes ease of use, automation, and integration for hotels aiming to streamline operations. alliants has a wider array of advanced features like document scanning and multi-lingual support, making it ideal for complex pre-arrival processes. MyStay, with its high ratings, recent reviews, and extensive integrations, is better suited for hotels seeking a quick, reliable, and guest-centric contactless check-in solution.
Choose alliants if your property needs detailed pre-arrival procedures, multi-currency payments, and multi-lingual support. Opt for MyStay if your priority is a highly-rated, user-friendly platform that reduces staff workload and enhances guest satisfaction. For most hoteliers considering current data and recent reviews, MyStay’s superior ratings and support make it the safer, more effective choice.
According to HTR's product database, alliants Check-In and MyStay Check in share 3 features. Here are the key differences — features one has that the other lacks.
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| Ancillary Product Merchandising | ||
| Custom Questions | ||
| Device Agnostic | ||
| Guest Segmentation & Targeting | ||
| Hotel Website Check-in Portal | ||
| Marketing Communications Opt-in | ||
| Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) | ||
| PMS Integration | ||
| Pre-regisration info collection | ||
| Room Upgrade Merchandising | ||
| Segmentation | ||
| Terms & Conditions Signing |
Showing top differences. 12 more features differ between these products.
Unique capabilities
What hoteliers love
Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates th... Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates the check-in process, allowing guests to complete it before arrival, and reducing physical contact. Users appreciate the ease of use and efficiency it brings to their operation.
Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival con... Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival convenience, imparting a feeling of personalized and attentive service. Hoteliers noticed higher guest satisfaction as a direct outcome.
Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, a... Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, and after their stay through automated messages. This feature enhances guest satisfaction by providing timely information and resolving queries promptly.
Where hoteliers push back
Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire... Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire more flexibility in adjusting texts, graphics, and automatic messaging formats to better suit their specific needs.
MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration... MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration helps hoteliers manage guest data and operations more effectively. However, some users did encounter occasional syncing issues between MyStay and their PMS.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. alliants Check-In and MyStay Check in share many core Contactless Check-in features, but each has unique capabilities. alliants Check-In offers 13 verified integration partners, while MyStay Check in offers 30. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. MyStay Check in leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
alliants Check-In: No. MyStay Check in: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. alliants has an HT Score of 0 and MyStay has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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