Compare Alliants Concierge vs Blackbell (formerly Hotelcloud) vs Flexkeeping - Automation Suite

Compare Alliants Concierge vs Blackbell (formerly Hotelcloud) vs Flexkeeping - Automation Suite

Concierge Software vendor comparison between Alliants Concierge vs Blackbell (formerly Hotelcloud) vs Flexkeeping - Automation Suite. Find out which Concierge Software is right for you based on realtime data from 48 verified hotelier reviews across 19 countries.

Ratings Summary

HT Score

Alliants Concierge

unranked

Blackbell (formerly Hotelcloud)

unranked

Flexkeeping - Automation Suite

87

Popularity

Alliants Concierge

23 verified reviews

Blackbell (formerly Hotelcloud)

0 verified reviews

Flexkeeping - Automation Suite

25 verified reviews

Likelihood to Recommend

Alliants Concierge

89%

Blackbell (formerly Hotelcloud)

0%

Flexkeeping - Automation Suite

99%

Ease of Use

Alliants Concierge

4.4

Blackbell (formerly Hotelcloud)

0

Flexkeeping - Automation Suite

5

ROI

Alliants Concierge

4.3

Blackbell (formerly Hotelcloud)

0

Flexkeeping - Automation Suite

4.8

Implementation

Alliants Concierge

4.5

Blackbell (formerly Hotelcloud)

Not enough data available

Flexkeeping - Automation Suite

4.8

Customer Support

Alliants Concierge

4.7

Verified Customer Support

Blackbell (formerly Hotelcloud)

0

Verified Customer Support

Flexkeeping - Automation Suite

4.9

Verified Customer Support

Certificate of Excellence

Alliants Concierge

Blackbell (formerly Hotelcloud)

Flexkeeping - Automation Suite

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Alliants Concierge

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Blackbell (formerly Hotelcloud)

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Flexkeeping - Automation Suite

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

alliants

alliants

vs.

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

vs.

Flexkeeping

Take recommendations quiz

Customers

Top 3 Segments

Alliants Concierge

Resorts - 30%

Other - 13%

City Center Hotels - 9%

Blackbell (formerly Hotelcloud)

Resorts - 0%

Motels - 0%

Hostels - 0%

Flexkeeping - Automation Suite

Resorts - 28%

City Center Hotels - 16%

Branded Hotels - 12%

Featured clients

Alliants Concierge

-

Flexkeeping - Automation Suite

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Pricing Available By Request

Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Alliants Concierge

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Blackbell (formerly Hotelcloud)

Pricing Available By Request

Blackbell (formerly Hotelcloud) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Flexkeeping - Automation Suite

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Custom Price Quote

alliants

alliants

vs.

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud)

vs.

Flexkeeping

1-click quote request

What Customers Are Saying

Most Recent Review

Alliants Concierge

Great Communication Tool

Chef Concierge, The Langham Chicago

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Flexkeeping - Automation Suite

How Norway’s Largest Hotel Saved 464 Hours Per Month With Flexkeeping

Assistant General Manager from Oslo (Norway)

Most Positive Review

Alliants Concierge

The world's leading concierge diary, guest itinerary and messaging platform

Head Concierge

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Flexkeeping - Automation Suite

Best company to support and improve your service and guest experience

Senior Sales Manager

Most Critical

Alliants Concierge

Great Communication Tool

Chef Concierge, The Langham Chicago

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any clients that have vouched for the product

Flexkeeping - Automation Suite

All is really confortable to handle

Managment

References

Alliants Concierge

Taylor Phillips
Front Office Manager Lyle

Stephanie W
Front of House Manager Nobu Hotel London Portman Square

Tim Weiland
General Manager The Alpina Gstaad

-

Flexkeeping - Automation Suite

Flexkeeping doesn’t have any references available

General Info

Screenshots

Blackbell (formerly Hotelcloud) doesn't have any screenshots

Integrations

Alliants Concierge

Property Management Systems (4) Business Intelligence (3) Hotel Keyless Entry Systems (3)

View all integrations (12)

Blackbell (formerly Hotelcloud)

Property Management Systems (2) Booking Engine (1) Hospitality TV (1)

View all integrations (2)

Flexkeeping - Automation Suite

Property Management Systems (13) Hotel Management Software (7) Guest Messaging Software (4)

View all integrations (25)

Recent Company Updates

Alliants Concierge

alliants doesn’t have any recent company updates

-

Flexkeeping - Automation Suite

ISS Norway Digitizes Outsourced Housekeeping With Flexkeeping

Flexkeeping by Mews Set to Launch Advanced Capabilities in 2026

Recent Articles

Alliants Concierge

Space Tourism: Lessons from Companies on the Next Frontier

35 Things a Hotel Concierge Can Do for Your Guests

3 years ago

Blackbell (formerly Hotelcloud)

Blackbell (formerly Hotelcloud) doesn’t have any recent articles

Flexkeeping - Automation Suite

16 Key Features to Look for in a Hotel Housekeeping Software

In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion

3 years ago

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