The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,414 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Allotz shines .
Cloudbeds shines in ease of use and customer support — especially for brand properties (4.5/5) , with exclusive features like Mobile optimized/responsive and Revenue management module.
Side-by-side ratings based on 1,414 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 1,414 |
After analyzing 1,414 verified reviews, Allotz users most value its , while Cloudbeds users highlight intuitiveness and ease of use, automation and efficiency, reservations and channel management. Click any theme to see what reviewers say.
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Intuitiveness and Ease of Use
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Automation and Efficiency
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Reservations and Channel Management
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Reporting and Analytics
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Reservation Flexibility and Editing
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Currency Conversion and Financial Operations
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Mobile Functionality
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #2 675 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 235 reviews |
| Large (75-199 rooms) ▾ | — | #1 51 reviews |
| X-Large (200+ rooms) ▾ | — | #4 5 reviews |
By Property Type
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| Boutique ▾ | — | #1 546 reviews |
| Luxury ▾ | — | #3 245 reviews |
| Branded / Chain ▾ | — | #2 145 reviews |
| Extended Stay ▾ | — | #2 96 reviews |
By Region
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| North America ▾ | — | #2 532 reviews |
| Europe ▾ | — | #4 166 reviews |
| Asia Pacific ▾ | — | #3 201 reviews |
| Middle East ▾ | — | #3 13 reviews |
Choosing between Allotz HMS by Allotz and Cloudbeds HMS by Cloudbeds hinges on your hotel’s specific needs, budget, and operational complexity. Both products aim to streamline hotel management, but Cloudbeds boasts a significantly larger user base, more recent reviews, and a broader feature set. Does your hotel require a feature-rich, well-supported platform with extensive integrations? Or is a straightforward system sufficient? Let’s compare.
Allotz offers a cloud-based, automation-focused platform designed to handle distribution and revenue optimization, primarily targeting small to large hotels seeking to simplify complicated digital processes. Cloudbeds, on the other hand, provides an all-in-one platform with a proven track record, boasting thousands of reviews and a robust ecosystem. Which approach aligns better with your objectives?
Allotz and Cloudbeds both serve as hotel management systems, but their core differences are evident. Allotz emphasizes automation, channel management, and revenue optimization, aiming to replace traditional PMS with an upgraded, cloud-based solution. Cloudbeds combines operations, revenue, and guest experience management in a single, scalable platform built for properties of all sizes, with a focus on reducing manual work and increasing revenue.
The key question is: do you need a platform with extensive features built for growth and integration, or a simplified system that automates key processes? Cloudbeds’s more comprehensive offering and recent reviews suggest it may better serve hotels aiming for scale and operational efficiency today.
If your hotel prioritizes a mature, well-supported system with high user satisfaction, go with Cloudbeds. Its 1,219 reviews, recent positive feedback, and 4.62/5 rating highlight its reliability, ease of use, and extensive features. Cloudbeds suits boutique hotels, hostels, and small chains looking for a unified platform with strong support.
If your hotel needs a highly automated, revenue-focused system with fewer integrations and a smaller footprint, Allotz might be suitable. However, given the complete lack of recent reviews and a zero-star rating, Cloudbeds’s proven track record and active community make it the safer choice for most hoteliers seeking a reliable management solution.
Cloudbeds scores 4.58/5 for ease of use, with recent reviews praising its intuitive interface, fast onboarding, and straightforward staff adoption. Users describe Cloudbeds as “easy to navigate,” “reliable,” and “perfect for quick staff training,” which aligns with their 4.41/5 onboarding rating.
Allotz, however, has a 0/5 ease of use rating, with no recent reviews available. Its limited review activity and lack of user feedback make it difficult to assess, but the absence of recent praise indicates it may not match Cloudbeds’s user-friendliness.
Edge: Cloudbeds
Cloudbeds offers 90 features, including PMS connectivity, revenue management, online check-in, automated reporting, multi-language support, and integrations with over 190 partners. These tools support complex operations, multi-channel distribution, and tailored guest experiences.
Allotz’s complete feature set isn’t specified, but it is described as a “complete automated cloud-based hotel management, channel management, guest acquisition, and revenue optimization solution,” indicating a narrower scope tailored to automation rather than extensive operational features.
Edge: Cloudbeds
Cloudbeds’s support ratings sit at 4.38/5, with reviews highlighting quick, friendly responses and effective assistance. Many users say support is “responsive,” “professional,” and “helpful,” which is reinforced by their 76 recent reviews from active users.
Allotz’s support ratings are unavailable, and with no recent reviews or testimonials, Cloudbeds’s established reputation and active support community favor it for ongoing assistance.
Edge: Cloudbeds
Cloudbeds boasts 190 verified partners, including popular systems like POS, revenue management, and OTAs, with robust real-time two-way integrations. Shared partners include HotelTime and RoomPriceGenie, but Cloudbeds’s extensive partner network surpasses Allotz’s five verified partners, which include WuBook and a few others.
The broad integration ecosystem enables smoother operations and fewer manual updates for your team, making Cloudbeds the more connected platform.
Edge: Cloudbeds
Cloudbeds’s 4.62/5 rating and 91% likelihood to recommend come from 1,219 reviews, with recent feedback praising its ease of use, support, and features. Users across boutique hotels, hostels, and small chains report high satisfaction, with many citing improved efficiency and direct bookings.
Allotz has no recent reviews or ratings, indicating a lack of active user feedback. The absence of recent positive experiences suggests Cloudbeds’s higher reputation among hoteliers today.
Edge: Cloudbeds
Allotz’s pricing details are not available publicly, suggesting a customized quote based on hotel size and needs. Cloudbeds charges a base fee of $500 per month, with no additional setup or hidden fees, making it transparent and predictable.
Given the lack of publicly available pricing for Allotz, Cloudbeds’s straightforward model and clear pricing are advantageous for planning your budget.
Allotz’s focus on automated revenue management makes it suitable for hotels with a strong emphasis on digital distribution and yield optimization.
Cloudbeds’s extensive features and proven scalability make it ideal for properties looking to grow and improve operational efficiency.
The core difference: Cloudbeds offers a comprehensive, feature-rich management platform with proven reliability, active community support, and a large ecosystem of integrations. Allotz focuses on automation and online distribution, but its lack of recent reviews and limited features may hinder its suitability for growing or tech-savvy hotels.
When to choose Cloudbeds: If your hotel values a scalable, well-supported system that simplifies operations, boosts revenue, and delivers a high user satisfaction rate, Cloudbeds is the clear winner. It’s especially suitable if you plan to expand, seek extensive integrations, or want a solution with a strong track record.
When might Allotz be appropriate: If your primary goal is automation and revenue optimization within a smaller or more straightforward digital environment, and you’re comfortable with less support or fewer features, Allotz could serve your needs—but given the current data, Cloudbeds is the safer, more future-proof choice.
According to HTR's product database, Allotz HMS and Cloudbeds HMS share 0 features. Here are the key differences — features one has that the other lacks.
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| 2-way real time integrations | ||
| Analytics dashboard | ||
| Centralized user & role management | ||
| Inventory Management | ||
| Multi-lingual | ||
| PMS connectivity |
Showing top differences. 78 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
What hoteliers love
Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel ma... Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel management software find it intuitive, making operations smoother and more consistent for staff across the board.
The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not... The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not only saves time but also minimizes human errors, resulting in increased productivity and a focus on improving guest experiences.
Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appr... Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appreciate the streamlined handling of bookings and distribution, which boosts operational efficiency and helps in maintaining optimal occupancy rates.
Where hoteliers push back
The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting... The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting bookings or rearranging stays, which would better accommodate real-time changes such as guest extensions or cancellations.
Concerns are noted regarding the precision of currency conversion, especially in multi-currency operations. Users have highlighted discrepancies which... Concerns are noted regarding the precision of currency conversion, especially in multi-currency operations. Users have highlighted discrepancies which affect reconciliation processes. Enhanced configurations for currency conversion could simplify financial management.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Allotz HMS and Cloudbeds HMS share many core Hotel Management Software features, but each has unique capabilities. Allotz HMS offers 5 verified integration partners, while Cloudbeds HMS offers 189. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cloudbeds HMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Allotz HMS: No. Cloudbeds HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Allotz has an HT Score of 0 and Cloudbeds has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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