Allotz HMS vs. RMS:
Which Is Right for You?

The Decision

Choosing between Allotz HMS by Allotz and RMS by RMS hinges on your hotel’s specific needs, size, and operational complexity. Both products aim to streamline hotel management, but they approach this goal differently—Allotz offers a cloud-based, automation-focused platform rooted in market analytics, while RMS provides a comprehensive, multi-feature hospitality system with a broad international presence. Your decision will depend on whether you prioritize advanced revenue management or extensive operational features.

Allotz HMS, despite its global ambitions and automation focus, has yet to accumulate reviews, leaving its real-world performance uncertain. Conversely, RMS boasts over 224 reviews, with recent feedback from 25 hotels in the last six months reinforcing its continued relevance and user satisfaction. Given this data, RMS’s proven track record makes it the more reliable choice at this point.

Are you ready to evaluate the core strengths and limitations of each platform to determine the better fit?

Is Allotz HMS or RMS Better for Hotels?

Allotz HMS aims to address the increasing complexity of digital distribution and revenue optimization through automation and data insights. Its core promise is to boost reservations while reducing manual work, ideal for hotels seeking a tech-driven solution that emphasizes yield management and online distribution.

RMS, on the other hand, offers a multi-layered hotel management experience that covers reservations, channel management, POS, guest engagement, and more. Its extensive feature set—74 features compared to Allotz’s none—supports a broad range of hotel operations, from small inns to large resorts.

Both products target hotel operators looking to modernize, but RMS’s long-standing presence and recent review activity suggest its solutions are tested in real-world settings. Do your hotel’s priorities lean towards automation and analytics or a full operational suite?

RMS vs Allotz HMS: Which Should Your Hotel Choose?

If your hotel needs a flexible, all-in-one platform that handles reservations, channel management, and guest communication, RMS is the clear choice. Its broad feature set and extensive integrations—over 112 verified partners—make it suitable for hotels seeking comprehensive control and automation.

If your team is primarily focused on revenue optimization, online distribution, and digital marketing, Allotz’s emphasis on real-time analytics and automation could be more appealing. However, without recent reviews or a proven track record, RMS’s established platform may offer more peace of mind for now.

For hotels managing multiple properties or requiring extensive integrations, RMS’s proven scalability and feature depth make it the most dependable option.

Is Allotz HMS or RMS Easier to Use?

RMS has a high user satisfaction rating—4.3 out of 5—based on over 224 reviews, with recent feedback highlighting its intuitive interface and smooth onboarding process. Users describe it as “the easiest onboarding process I’ve had,” and praise its real-time updates and user-friendly design.

Allotz, lacking review data, offers no insights into its usability. Given the absence of recent or substantial feedback, it’s difficult to assess whether it meets the usability standards set by RMS.

Edge: RMS.

Which Has Better Features: Allotz HMS or RMS?

RMS’s feature count is 74, including a channel manager, POS, revenue management, guest CRM, automated night audits, guest messaging, and multi-lingual support. These tools allow hotels to automate operations, manage rates, and communicate with guests effectively.

Allotz offers no standalone features, but its emphasis on automation and real-time analytics hints at core functionalities related to revenue optimization and distribution. Still, RMS’s extensive feature set and proven modules give it a decisive advantage.

Edge: RMS.

Which Has Better Customer Support: Allotz HMS or RMS?

RMS’s customer support scores 4.52 out of 5 based on over 224 reviews, with recent comments praising its responsiveness and helpful onboarding. Review quotes include: “Support is quick and knowledgeable,” and “Help was always available when needed.”

Allotz offers no recent review data or ratings, making it difficult to judge its support quality. With RMS’s proven support record, it remains the more dependable choice for ongoing assistance.

Edge: RMS.

Which Has More Integrations: Allotz HMS or RMS?

RMS boasts 112 verified partners, including critical integrations like Criton, Sage, STR, and Unifocus. Its broad integration network supports seamless connections with booking channels, revenue tools, and payment systems.

Allotz has only 5 verified partners, including WuBook and CheKin, which limits its connectivity options. For hotels needing extensive third-party integrations, RMS’s larger partner network provides a significant advantage.

Edge: RMS.

Which Do Hoteliers Rate Higher: Allotz HMS or RMS?

RMS’s overall rating is 4.56 out of 5, based on 224 reviews, with recent comments emphasizing its reservation management, automation, and scalability. Hotels in various segments, including resorts and boutique hotels, find RMS valuable, especially for multi-property management.

Allotz has no reviews, so it cannot be rated or compared in terms of hotel satisfaction. Given the recent, high-volume reviews for RMS, it clearly has the more trusted reputation among hoteliers.

Edge: RMS.

How Much Do Allotz HMS and RMS Cost?

Allotz does not disclose pricing details, indicating its cost structure may vary or be customized. RMS charges a base fee of $700 per month, with no mention of upfront implementation or additional charges.

For hotels seeking transparent pricing, RMS provides a clear, predictable monthly fee, making budgeting easier. The lack of pricing transparency for Allotz makes it harder to evaluate value upfront.

What Type of Hotel Should Use Allotz HMS?

• Hotels that prioritize online reservations and revenue management automation.
• Teams seeking real-time analytics to optimize yield.
• Hotels with a digital-first approach to distribution.
• Hotels looking for a cloud-based platform to replace traditional PMS.
• Large or small properties wanting to reduce manual distribution efforts.

Not ideal if:

• Your hotel requires extensive operational features like POS or guest engagement tools.
• You prefer a product with proven, high-volume reviews.
• You need a platform with extensive third-party integrations.
• You are seeking a well-established vendor with a broad support network.

What Type of Hotel Should Use RMS?

• Hotels managing multiple properties or large portfolios.
• Teams that need a full suite of operational tools—reservation, POS, CRM, and revenue management.
• Hotels seeking a platform with significant third-party integrations.
• Properties that value a proven, highly-rated user experience.
• Hotels wanting a flexible, scalable solution with global reach.

Not ideal if:

• Your hotel is very small or boutique and prefers a lightweight, minimal system.
• You are not prepared for a platform that, while feature-rich, might be more complex initially.
• Your primary need is revenue optimization without extensive operational management.

RMS vs Allotz HMS: The Bottom Line for Hotels

RMS offers a comprehensive, multi-feature platform with proven results and high hotel satisfaction, making it suitable for a wide range of property sizes and types. Its extensive integrations, support, and recent positive reviews reinforce its reliability.

Allotz, still emerging with no recent reviews, emphasizes automation and digital distribution. It may appeal to hotels that prioritize online marketing and revenue management but lacks the proven track record of RMS.

If your hotel values a trusted, full-featured platform with extensive support and integrations, RMS is the safer, smarter choice. However, if your focus is on automation and online distribution, and you’re comfortable with less proven vendor support, Allotz could be considered, pending further review.

In summary, RMS’s established reputation and recent high ratings make it the more dependable option for most hotels today.