Compare Amadeus – Guest Management Solutions vs Smart Host CRM vs Sojern Guest Marketing Suite

Amadeus

Amadeus – Guest Management Solutions

8 reviews
Smart Host GmbH

Smart Host CRM

170 reviews
Sojern

Sojern Guest Marketing Suite

6 reviews

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Compare Amadeus – Guest Management Solutions vs Smart Host CRM vs Sojern Guest Marketing Suite

Hotel CRM & Email Marketing vendor comparison between Amadeus – Guest Management Solutions vs Smart Host CRM vs Sojern Guest Marketing Suite. Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 184 verified hotelier reviews across 15 countries.

Amadeus

Amadeus

Ranked 18 (out of 64)

4.1
8 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 2 (out of 64)

4.7
170 reviews
View profile
Sojern

Sojern

Ranked 20 (out of 64)

5.0
6 reviews
View profile

Ratings Summary

HT Score

Amadeus – Guest Management Solutions

unranked HTScore Icon

Smart Host CRM

98 HTScore Icon

Sojern Guest Marketing Suite

unranked HTScore Icon
Popularity

Amadeus – Guest Management Solutions

8 verified reviews

Smart Host CRM

170 verified reviews

Sojern Guest Marketing Suite

6 verified reviews
Likelihood to Recommend

Amadeus – Guest Management Solutions

81%

Smart Host CRM

93%

Sojern Guest Marketing Suite

100%
Ease of Use

Amadeus – Guest Management Solutions

3.4

Smart Host CRM

4.7

Sojern Guest Marketing Suite

4.5
ROI

Amadeus – Guest Management Solutions

3.6

Smart Host CRM

4.3

Sojern Guest Marketing Suite

5
Implementation

Amadeus – Guest Management Solutions

3.5

Smart Host CRM

4.7

Sojern Guest Marketing Suite

4.8
Customer Support

Amadeus – Guest Management Solutions

3.6

Verified Customer Support

Smart Host CRM

4.9

Verified Customer Support

Sojern Guest Marketing Suite

4.8

Verified Customer Support

Certificate of Excellence

Amadeus – Guest Management Solutions

Smart Host CRM

Sojern Guest Marketing Suite

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Amadeus – Guest Management Solutions

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Smart Host CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Sojern Guest Marketing Suite

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Amadeus
vs.
Smart Host GmbH
vs.
Sojern

Customers

Top 3 Segments

Amadeus – Guest Management Solutions

Other - 25%
Resorts - 13%
City Center Hotels - 13%

Smart Host CRM

Resorts - 21%
Luxury Hotels - 21%
Boutiques - 9%

Sojern Guest Marketing Suite

Boutiques - 49%
Resorts - 17%
Branded Hotels - 17%
Featured clients

Amadeus – Guest Management Solutions

Amadeus doesn’t have any featured brands available

Smart Host CRM

Smart Host GmbH doesn’t have any featured brands available

Sojern Guest Marketing Suite

Sojern doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Smart Host GmbH Average Smart Host GmbH

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Sojern Average Sojern

Amadeus – Guest Management Solutions

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Smart Host CRM

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Guest Marketing Suite

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Amadeus
vs.
Smart Host GmbH
vs.
Sojern

What Customers Are Saying

Most Recent Review

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

Smart Host CRM

Very professional. From sales to introduction, implementation, everything was top notch

Direktionsassistentin from Grindelwald (Switzerland)

Sojern Guest Marketing Suite

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)
Most Positive Review

Amadeus – Guest Management Solutions

One of the Best Technologies

DOMS

Smart Host CRM

Smart Host is powerful software, many functionalities and GDPR compliant

General Manager

Sojern Guest Marketing Suite

Boosting Visibility and Bookings for our Hotels

Marketing Manager from Lima (Peru)
Most Critical

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

Smart Host CRM

Fast quotation creation, great newsletters

Rezeptionist from Bad Hofgastein (Austria)

Sojern Guest Marketing Suite

Boosting Visibility and Bookings for our Hotels

Marketing Manager from Lima (Peru)
References

Amadeus – Guest Management Solutions

Amadeus doesn’t have any references available

Smart Host CRM

Anja Herkenrath
Marketing Manager Torfhaus HARZRESORT

Mara Theiner
Manager Hotel Weisses Kreuz

Sojern Guest Marketing Suite

Sojern doesn’t have any references available

General Info

Screenshots

Amadeus doesn't have any screenshots

Integrations

Amadeus – Guest Management Solutions

Property Management Systems (18) Booking Engine (12) Guest Messaging Software (12)

Smart Host CRM

Property Management Systems (9) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)

Sojern Guest Marketing Suite

Property Management Systems (13) Booking Engine (11) Channel Managers (6)
Recent Articles

Smart Host CRM

Smart Host GmbH doesn’t have any recent articles

Sojern Guest Marketing Suite

Sojern doesn’t have any recent articles