Compare Amadeus – Guest Management Solutions vs Smart Host CRM vs Sojern Guest Marketing Suite

Amadeus

Amadeus – Guest Management Solutions

10 reviews
Smart Host GmbH

Smart Host CRM

193 reviews
Sojern

Sojern Guest Marketing Suite

10 reviews

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Compare Amadeus – Guest Management Solutions vs Smart Host CRM vs Sojern Guest Marketing Suite

Hotel CRM & Email Marketing vendor comparison between Amadeus – Guest Management Solutions vs Smart Host CRM vs Sojern Guest Marketing Suite. Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 213 verified hotelier reviews across 19 countries.

Amadeus

Amadeus

Ranked 17 (out of 69)

4.1
10 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 1 (out of 69)

4.6
193 reviews
View profile
Sojern

Sojern

Ranked 18 (out of 69)

5.0
10 reviews
View profile

Ratings Summary

HT Score

Amadeus – Guest Management Solutions

unranked HTScore Icon

Smart Host CRM

100 HTScore Icon

Sojern Guest Marketing Suite

unranked HTScore Icon
Popularity

Amadeus – Guest Management Solutions

10 verified reviews

Smart Host CRM

193 verified reviews

Sojern Guest Marketing Suite

10 verified reviews
Likelihood to Recommend

Amadeus – Guest Management Solutions

82%

Smart Host CRM

92%

Sojern Guest Marketing Suite

100%
Ease of Use

Amadeus – Guest Management Solutions

3.4

Smart Host CRM

4.7

Sojern Guest Marketing Suite

4.7
ROI

Amadeus – Guest Management Solutions

3.6

Smart Host CRM

4.3

Sojern Guest Marketing Suite

4.8
Implementation

Amadeus – Guest Management Solutions

3.4

Smart Host CRM

4.6

Sojern Guest Marketing Suite

4.9
Customer Support

Amadeus – Guest Management Solutions

3.6

Verified Customer Support

Smart Host CRM

4.9

Verified Customer Support

Sojern Guest Marketing Suite

4.9

Verified Customer Support

Certificate of Excellence

Amadeus – Guest Management Solutions

Smart Host CRM

Sojern Guest Marketing Suite

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Amadeus – Guest Management Solutions

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Smart Host CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Sojern Guest Marketing Suite

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Amadeus
vs.
Smart Host GmbH
vs.
Sojern

Customers

Top 3 Segments

Amadeus – Guest Management Solutions

Other - 20%
Resorts - 10%
City Center Hotels - 10%

Smart Host CRM

Luxury Hotels - 20%
Resorts - 19%
Boutiques - 9%

Sojern Guest Marketing Suite

Boutiques - 30%
Branded Hotels - 20%
Resorts - 10%
Featured clients

Amadeus – Guest Management Solutions

Amadeus doesn’t have any featured brands available

Smart Host CRM

Smart Host GmbH doesn’t have any featured brands available

Sojern Guest Marketing Suite

Sojern doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Smart Host GmbH Average Smart Host GmbH

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Amadeus – Guest Management Solutions

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Smart Host CRM

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Sojern Guest Marketing Suite

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Amadeus
vs.
Smart Host GmbH
vs.
Sojern

What Customers Are Saying

Most Recent Review

Amadeus – Guest Management Solutions

Outstanding professionalism and deep expertise across digital marketing solutions

Marketing Manager

Smart Host CRM

How Hotel Post Ischgl restructured its guest communication with Smart Host

Head of Reception

Sojern Guest Marketing Suite

The presentation of the bookings on this plateform is absolutely great and simple to view.

Backend Ofiice from Bloomington (United States of America)
Most Positive Review

Amadeus – Guest Management Solutions

One of the Best Technologies

DOMS

Smart Host CRM

Smart Host is powerful software, many functionalities and GDPR compliant

General Manager

Sojern Guest Marketing Suite

Feedback

Area Manager of Growth from
Most Critical

Amadeus – Guest Management Solutions

Outstanding professionalism and deep expertise across digital marketing solutions

Marketing Manager

Smart Host CRM

An important innovation for us.

Hotelsekretärin from Mühlbach (Italy)

Sojern Guest Marketing Suite

Feedback

Area Manager of Growth from
References

Amadeus – Guest Management Solutions

Amadeus doesn’t have any references available

Smart Host CRM

Anja Herkenrath
Marketing Manager Torfhaus HARZRESORT

Mara Theiner
Manager Hotel Weisses Kreuz

Sojern Guest Marketing Suite

Sojern doesn’t have any references available

General Info

Screenshots

Amadeus doesn't have any screenshots

Integrations

Amadeus – Guest Management Solutions

Property Management Systems (18) Booking Engine (12) Guest Messaging Software (11)

Smart Host CRM

Property Management Systems (10) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)

Sojern Guest Marketing Suite

Property Management Systems (13) Booking Engine (11) Channel Managers (6)
Recent Articles

Smart Host CRM

Smart Host GmbH doesn’t have any recent articles

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