Amadeus vs. BookingTek vs. Cendyn: Which is a Better Fit?

Amadeus - Delphi® Diagramming

Prospecting & Lead Gen

Contact Management/CRM

Inquiry Management

Lead Forms

Proposal Management

Customizable BEO, Proposal and Contract Documents
eSignatures
Content & File Management
Diagramming & Floorplanning

Workflow Automation

Task Management (Tasks & Reminders)
Client Communication Portal
Content & File Management

Contracts & Approvals

eSignatures
Customizable BEO, Proposal and Contract Documents
Contact Management/CRM
Diagramming & Floorplanning

Communication & Collaboration

Client Communication Portal
Itinerary Printouts
Content & File Management
Attendee Messaging
Contact Management/CRM

Payments & Compliance

PCI Compliant Payments

Attendee Management

Event Checkin Management
Contact Management/CRM
Meal Planning
Seating Management

Event Planning

Meal Planning
Seating Management
Diagramming & Floorplanning

Bookingtek (Meetings Maker)

Prospecting & Lead Gen

Contact Management/CRM

Inquiry Management

Lead Forms

Proposal Management

Customizable BEO, Proposal and Contract Documents
eSignatures
Content & File Management
Diagramming & Floorplanning

Workflow Automation

Task Management (Tasks & Reminders)
Client Communication Portal
Content & File Management

Contracts & Approvals

eSignatures
Customizable BEO, Proposal and Contract Documents
Contact Management/CRM
Diagramming & Floorplanning

Communication & Collaboration

Client Communication Portal
Itinerary Printouts
Content & File Management
Attendee Messaging
Contact Management/CRM

Payments & Compliance

PCI Compliant Payments

Attendee Management

Event Checkin Management
Contact Management/CRM
Meal Planning
Seating Management

Event Planning

Meal Planning
Seating Management
Diagramming & Floorplanning

Cendyn CRS

Content Management

Content management
Guest profiles

Pricing Rules

Geotargeted pricing module
Support for Weekly & Monthly Rates

Create a short term rental type of hotel product to compete with Airbnb and other vacation rental companies. Entice guests with long term stay discounts and attract more digital nomads, extended stays and family getaways.
Dynamic Pricing

Ability to adjust prices based on rules and conditions/Provides for flexibility and control without making daily pricing changes
Availability Management

Advanced availability management: ability to manage overbookings and differentiate availability by OTA.
Booking Rules

Control panel with precise management of booking rules that can be applied by filtering by room type, rate plan, channel.
Cancellation Policies

Management of different cancellation policies and payment methods applicable either at the hotel level, for a single rate plan or for a period. Possibility of interfacing a banking gateway.
TMC Management

Efficient management of corporate clients (companies, Tour Operators, Travel Agencies) and events (weddings, conferences, private events).
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Distribution

Metasearch connectivity
Channel management & OTA distribution
Booking engine
TMC Management

Efficient management of corporate clients (companies, Tour Operators, Travel Agencies) and events (weddings, conferences, private events).

Ecommerce

Booking engine
Guest profiles
Refund Vouchers

In case of cancellation, a voucher is generated for the guest.

Integrations

RMS connectivity
PMS connectivity
Metasearch connectivity

Reporting

Multi-property management
Reporting Dashboard
Reporting Dashboard

Detailed reports and statistics available in real time and a Dashboard for an overview of performance.
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Admin

Centralized user & role management
Multi-property management
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Call Center

Call center functionality

What Customers Are Saying

Most Recent Review

Very easy to use

Sales Manager from San Jose (United States)

BookingTek doesn’t have any clients that have vouched for the product

Cendyn reservations system

Director of revenue from New York (United States of America)

Most Positive Review

Great clean floor plans for your clients and business better than other programming systems that I have used

Director of Catering from Chicago (United States)

Luxury Hotel IT Director Review of Pegasus

Director of IT

Most Critical

Outstanding customer support

Reservations Manager

References

Adam Vonthethoff
General Manager – Food & Beverage Adelaide Oval

Michelle Mu
Director of Revenue & Distribution Refinery Hotel

Eric Gooden
Marketing Manager Bellstar Hotels & Resorts

Halei Young
Digital Marketing & Community Manager Beach Terrace Inn