The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 267 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Amaze Insights shines .
M3 shines in ease of use and customer support — especially for brand properties (4.1/5) , with exclusive features like Daily Reporting and Financial Reporting.
Side-by-side ratings based on 267 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 0 | 267 |
After analyzing 267 verified reviews, Amaze Insights users most value its , while M3 users highlight secure and simple login process, efficient report retrieval. Click any theme to see what reviewers say.
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Secure and Simple Login Process
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How each product ranks among Business Intelligence vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #6 13 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 171 reviews |
| Large (75-199 rooms) ▾ | — | #4 39 reviews |
| X-Large (200+ rooms) ▾ | — | #5 19 reviews |
By Property Type
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| Boutique ▾ | — | #3 107 reviews |
| Luxury ▾ | — | #5 53 reviews |
| Branded / Chain ▾ | — | #3 180 reviews |
| Extended Stay ▾ | — | #3 30 reviews |
By Region
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| North America ▾ | — | #2 241 reviews |
| Europe | — | #25 2 reviews |
| Asia Pacific ▾ | — | #17 5 reviews |
| Middle East | — | #15 0 reviews |
Choosing between Amaze Insights and M3 (Insight) hinges on your hotel’s specific needs for business intelligence tools. Both aim to enhance data-driven decision-making, but they diverge significantly in their approach, features, and market presence. Amaze Insights offers a more limited feature set but emphasizes AI-powered summaries and ease of use, while M3 provides a broad suite of functionalities tailored for detailed financial and operational analysis. Which product aligns better with your hotel’s strategic goals?
Amaze Insights is a relatively new player founded in 2022, offering an AI-driven analytics platform with minimal features but high-level summaries. Conversely, M3 has been established since 1998, boasting over 237 recent reviews and a comprehensive suite of 47 features designed explicitly for hotel management. While Amaze Insights scores 0/5 overall with no reviews, the limited data makes it hard to assess its real-world efficacy. M3, rated 4.16/5, enjoys strong user satisfaction and active adoption across North America. Does your hotel need advanced financial tools or just quick, AI-generated insights?
Although Amaze Insights claims to transform raw data into easy-to-understand summaries, its lack of features and limited market presence suggest it’s still in early development. M3’s mature platform, with proven integration, customizable dashboards, and extensive functionalities, makes it a more reliable choice for hotels seeking comprehensive data analysis. Is your goal to simplify or to deeply analyze your financial and operational data?
If your hotel requires a feature-rich, scalable platform for detailed financial planning, budgeting, and multi-property management, M3 is the clear choice. Its 47 features include payroll, general ledger, forecasting, and extensive integrations, making it ideal for larger hotels or management companies. For hotels that prioritize quick, high-level summaries and AI recommendations without the need for complex functionalities, Amaze Insights might seem appealing — but its lack of reviews and features makes it less trustworthy.
For property portfolios where detailed financial control and operational visibility are critical, M3’s proven track record and extensive industry integrations position it as the safer investment. Meanwhile, smaller hotels or boutique properties seeking a straightforward, AI-powered overview might consider Amaze Insights, but the absence of user reviews and recent data weakens its case.
M3’s platform scores a 4.46/5 for ease of use, with many users praising its straightforward navigation and efficient report retrieval. Reviews mention that onboarding is smooth, and staff adopt the platform quickly due to its intuitive interface. Amaze Insights, with a 0/5 rating, provides no detailed usability data, but the absence of reviews suggests limited user adoption or feedback.
Given M3’s established interface, comprehensive onboarding, and active customer support, it likely reduces training time and accelerates value realization. Edge: M3.
M3’s extensive feature set — 47 functionalities including daily reporting, budgeting, forecasting, GL, AP, and multi-property management — outclasses Amaze Insights, which offers none. Amaze Insights relies on AI summaries and recommendations, lacking the deeper operational and financial tools that many hotels need for strategic management.
If your hotel demands detailed financial analysis, real-time reporting, and robust integrations, M3 provides these capabilities. Amaze Insights’s narrow feature scope favors quick insights but falls short of comprehensive operational support. Edge: M3.
M3’s support scores 4.48/5, with reviews highlighting quick, personal assistance and ongoing support. Customers praise its responsiveness and helpful onboarding, essential for busy hotel teams. Amaze Insights has no review data, making it impossible to evaluate its customer support quality.
Given M3’s proven support record and active user base, it offers more confidence for hotels that rely heavily on vendor assistance. Edge: M3.
M3 connects with 39 industry partners, including STR, Birchstreet, and InnRoad, offering extensive data sources for comprehensive analysis. Amaze Insights, with only 3 verified integrations, has a limited data ecosystem and fewer options for combining data streams.
For hotels that depend on diverse data sources to inform decisions, M3’s integrations provide a significant advantage. Amaze Insights’s limited connectivity restricts its utility for complex data environments. Edge: M3.
M3’s reviews, with over 237 recent comments, consistently rate it 4.16/5 overall. Hotels in North America, especially larger properties and management groups, appreciate the platform’s broad capabilities and reliable support. Amaze Insights, with no reviews, cannot be rated, and its market presence appears negligible.
Given the active feedback and higher ratings, M3 clearly enjoys stronger user trust and satisfaction. Edge: M3.
M3 charges $300/month, with no free tier or trial, but its extensive features justify the investment. Amaze Insights does not list pricing or trial information, suggesting it may not be commercially available or lacks transparency on costs.
For hotels willing to invest in a proven, feature-rich platform, M3’s predictable pricing offers clarity. Amaze Insights’s undefined costs make it a less transparent option for budget-conscious hotels.
Not ideal if your hotel requires detailed financial control, extensive integrations, or multi-property management.
Not ideal if your hotel is small, with simple reporting needs, or if you prefer a lightweight, AI-only tool.
The core difference is the scope of functionalities. Amaze Insights offers AI-driven summaries with minimal features, making it suitable for hotels seeking quick insights without deep operational tools. M3, with its broad feature set and extensive integrations, serves hotels that need detailed financial management and portfolio oversight.
Choose Amaze Insights if your hotel values simplicity, quick summaries, and AI recommendations and you are okay with limited features. Opt for M3 if your hotel requires detailed analysis, scalable tools, and proven support—especially if managing multiple properties or complex finances.
For hotels prioritizing reliability, comprehensive data management, and active user feedback, M3 remains the stronger choice. Amaze Insights may develop further, but as of now, it lacks the market presence and data to challenge M3’s dominance.
Business Intelligence pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $300/mo |
According to HTR's product database, Amaze Insights and M3 (Insight) share 0 features. Here are the key differences — features one has that the other lacks.
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| Accounts Payable | ||
| Cash Management | ||
| Daily Reporting | ||
| Financial Reporting | ||
| General Ledger | ||
| PMS Mapping |
Showing top differences. 35 more features differ between these products.
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Using M3’s full best-of-suite solutions, we streamline all our information, which automatically feeds from our daily reports, making our financial processes much more efficient."
No published case study for this goal yet.
"Insight's ability to integrate with third-party data, such as Smith Travel and brand Guest Satisfaction Scores (GSS), is important because owners want to see more than just the rev..."
What hoteliers love
Users highlight the secure and easy login process as a notable feature, ensuring safety and improving usability. This facilitates smoother navigation... Users highlight the secure and easy login process as a notable feature, ensuring safety and improving usability. This facilitates smoother navigation across the platform, contributing positively to daily operational efficiency.
The ability to pull and locate reports quickly is frequently praised, as it enhances overall report retrieval efficiency. Users find this feature help... The ability to pull and locate reports quickly is frequently praised, as it enhances overall report retrieval efficiency. Users find this feature helps streamline data access, crucial for informed decision-making and operational optimization.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Amaze Insights and M3 (Insight) share many core Business Intelligence features, but each has unique capabilities. Amaze Insights offers 3 verified integration partners, while M3 (Insight) offers 39. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. M3 (Insight) leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Amaze Insights: No. M3 (Insight): No. Neither product currently offers a free tier. Most Business Intelligence vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Amaze Insights has an HT Score of 0 and M3 has 92. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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