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M3 (Insight)
4.4 (235 REVIEWS)
Raghavendran, Anna, Justin + 17 more experts recommend M3
Read RecommendationsRanked 5 (out of 63) in Business Intelligence
M3 Insight – Business Intelligence plus Budgeting & Forecasting designed specifically for hospitality.
89% recommended by 567 hotels
Davidson Hospitality, Hotel Equities, Sage Hospitality & 564 others
Bell - AI powered product analyst
I analyzed all of M3’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like how M3 Accounting Software addresses industry-specific needs with robust features such as multi-property management, real-time financial reporting, and advanced automation. Its Detailed Accounts Payable and P&L modules help streamline financial operations, thereby reducing administrative overheads. The platform's capability to integrate with multiple PMS and data sources supports a 'single source of truth' for financial analysis. Users note the steep learning curve due to complex functionalities, suggesting potential improvements in user training and interface simplification.
Davidson Hospitality, Hotel Equities, Sage Hospitality & 564 others
Read their reviewsSupport
Foundational
Hoteliers often commend M3 Accounting Software's support for its accessibility across various channels, including chat, phone, and email, ensuring users can reach out effortlessly whenever assistance is needed. Users have highlighted the promptness of the support team in resolving issues swiftly, minimizing disruptions to their operations. Furthermore, the expertise of M3's support staff is praised, with many hoteliers noting their effectiveness in addressing complex queries and providing knowledgeable guidance. The software's onboarding process also receives positive feedback, with support playing a crucial role in easing the initial setup and training for new users, ensuring they are comfortable with the system from the start. Lastly, M3's comprehensive resources, such as FAQs, tutorials, and documentation, are appreciated for their usefulness in helping users make the most of the software's features.
Corporate Director of Internal Strategy
3.424952429098 months ago
Verified
... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...
See full reviewGeneral Manager
3.4249524293026 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always been expedient ...
See full reviewGeneral Manager
3.4249524294579 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always ...
See full reviewGeneral Manager
3.4249524295979 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always been expedient ...
See full reviewEVP sales
3.2959201716704 months ago
Verified
... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...
See full reviewEVP sales
3.2959201718052 months ago
Verified
... Streamline all brands to one Daily/Monthly/Annual budget and P&L format. ...
See full reviewExecutive Vice President
3.2636621074197 months ago
Verified
... The service that M3 provides is second to none. In addition they offer on call training both live and virtual and are the tech support team is very responsive ...
See full reviewExecutive Vice President
3.2636621075463 months ago
Verified
... The service that M3 provides is second to none. In addition they offer on call training both live and virtual and are the tech support team is very responsive ...
See full reviewController
3.2636621076856 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewController
3.2636621078218 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewGeneral Manager
3.2636621079506 months ago
Verified
... The software is great and doesn't really need to be improved. Every now and then, there is mapping issues and the support I think needs to improve on the timeliness of when issues can be resolved. I ...
See full reviewRegional Controller
3.1991459790506 months ago
Verified
... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...
See full reviewFinance Controller
3.0701137211204 months ago
Verified
... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...
See full reviewFinance Controller
3.070113721253 months ago
Verified
... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...
See full reviewEVP
3.0055975923559 months ago
Verified
... Nothing. I come from a background where we manage different asset classes. Software to manage other assets is light years ahead. ...
See full reviewGM
3.0055975927341 months ago
Verified
... *I deal with many Support centers.*M3 is the best for friendliness and quick Service.*Encountered Alex many times. He's great to work with. ...
See full reviewGM
3.0055975928599 months ago
Verified
... *I deal with many Support centers.*M3 is the best for friendliness and quick Service.*Encountered Alex many times. He's great to work with. ...
See full reviewPart- Owner of 8 hotels
2.9733395285969 months ago
Verified
... Every morning I get my hotel reporting information at exact time each day ...
See full reviewRevenue Manager
2.9733395287224 months ago
Verified
... The help center could be updated to make it easier to find self-help solutions. User videos could be updates so teach new users how to perform common tasks. ...
See full reviewAssistant Financial Controller
2.9733395288504 months ago
Verified
... I like the internal controls such as vendor invoices can be entered but not posted. Someone else can review for accurate coding and then post the invoice. I feel controls are certainly needed and M3 ...
See full reviewAssistant Financial Controller
2.9733395289927 months ago
Verified
... I like the internal controls such as vendor invoices can be entered but not posted. Someone else can review for accurate coding and then post the invoice. I feel controls are certainly needed and M3 gives you that whether it's entering invoices or journal entries. M3 Tech support is one of the best. They are very knowledgeable ...
See full reviewGeneral Manager
2.9733395291245 months ago
Verified
... The citrix workspace is the cause of any issue we have. It would nice if m3 was a standalone program. Other than that, I do no have any other complaints. ...
See full reviewGeneral Manager
2.9733395292608 months ago
Verified
... The citrix workspace is the cause of any issue we have. It would nice if m3 was a standalone program. Other than that, I do no have any other complaints. ...
See full reviewGeneral Manager
2.9733395293993 months ago
Verified
... The citrix workspace is the cause of any issue we have. It would nice if m3 was a standalone program. Other than that, I do no have any other complaints. ...
See full reviewSenior Corp. Accountant
2.7797911424358 months ago
Verified
... User friendly system with very helpful M3 techsupport, usually receive the response very quickly. ...
See full reviewSenior Corp. Accountant
2.7797911425653 months ago
Verified
... User friendly system with very helpful M3 techsupport, usually receive the response very quickly. ...
See full reviewGeneral Manager
2.7797911426949 months ago
Verified
... Financial preview to view profit and loss. Retrieving and viewing invoice, Scanning and uploading invoice at the same time, Ability to go back and view all old invoices. ...
See full reviewGeneral Manager
2.7797911428203 months ago
Verified
... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...
See full reviewAccounts Payable
2.747533078442 months ago
Verified
... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...
See full reviewAccounts Payable
2.7475330785697 months ago
Verified
... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...
See full reviewAccounts Payable
2.7475330786988 months ago
Verified
... #dashboard #analytics #chart #reports #insights #chart #graph #forecast #data ...
See full reviewDirector of Sales
2.7475330788262 months ago
Verified
... Support and training could be better. Does not seem as though there is much pre planning that goes into the execution of training . ...
See full reviewDirector of Sales
2.7475330789542 months ago
Verified
... Support and training could be better. Does not seem as though there is much pre planning that goes into the execution of training . ...
See full reviewCorporate Controller
2.7475330790935 months ago
Verified
... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...
See full reviewCorporate Controller
2.7475330792249 months ago
Verified
... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...
See full reviewCorporate Controller
2.7475330793541 months ago
Verified
... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...
See full reviewCorporate Controller
2.7475330794829 months ago
Verified
... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...
See full reviewCorporate Controller
2.7475330796121 months ago
Verified
... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...
See full reviewDirector Finance
2.6185008216767 months ago