M3 (Insight)

4.4 (235 REVIEWS)

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92 out of 100
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Raghavendran, Anna, Justin + 17 more experts recommend M3

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M3 (Insight)

4.4 (235 REVIEWS)

Ranked 5 (out of 63) in Business Intelligence

M3 Insight – Business Intelligence plus Budgeting & Forecasting designed specifically for hospitality.

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Bell avatar Bell - AI powered product analyst

I analyzed all of M3’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like how M3 Accounting Software addresses industry-specific needs with robust features such as multi-property management, real-time financial reporting, and advanced automation. Its Detailed Accounts Payable and P&L modules help streamline financial operations, thereby reducing administrative overheads. The platform's capability to integrate with multiple PMS and data sources supports a 'single source of truth' for financial analysis. Users note the steep learning curve due to complex functionalities, suggesting potential improvements in user training and interface simplification.

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Davidson Hospitality, Hotel Equities, Sage Hospitality & 564 others

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Support

Foundational

Hoteliers often commend M3 Accounting Software's support for its accessibility across various channels, including chat, phone, and email, ensuring users can reach out effortlessly whenever assistance is needed. Users have highlighted the promptness of the support team in resolving issues swiftly, minimizing disruptions to their operations. Furthermore, the expertise of M3's support staff is praised, with many hoteliers noting their effectiveness in addressing complex queries and providing knowledgeable guidance. The software's onboarding process also receives positive feedback, with support playing a crucial role in easing the initial setup and training for new users, ensuring they are comfortable with the system from the start. Lastly, M3's comprehensive resources, such as FAQs, tutorials, and documentation, are appreciated for their usefulness in helping users make the most of the software's features.

Corporate Director of Internal Strategy

2 months ago

Verified

... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...

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General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always been expedient ...

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General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always ...

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General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always been expedient ...

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EVP sales

2 months ago

Verified

... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...

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EVP sales

2 months ago

Verified

... Streamline all brands to one Daily/Monthly/Annual budget and P&L format. ...

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Executive Vice President

2 months ago

Verified

... The service that M3 provides is second to none. In addition they offer on call training both live and virtual and are the tech support team is very responsive ...

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Executive Vice President

2 months ago

Verified

... The service that M3 provides is second to none. In addition they offer on call training both live and virtual and are the tech support team is very responsive ...

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Controller

2 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

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Controller

2 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

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General Manager

2 months ago

Verified

... The software is great and doesn't really need to be improved. Every now and then, there is mapping issues and the support I think needs to improve on the timeliness of when issues can be resolved. I ...

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Regional Controller

2 months ago

Verified

... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...

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Finance Controller

2 months ago

Verified

... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...

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Finance Controller

2 months ago

Verified

... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...

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EVP

2 months ago

Verified

... Nothing. I come from a background where we manage different asset classes. Software to manage other assets is light years ahead. ...

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GM

2 months ago

Verified

... Excellent Support ...

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GM

2 months ago

Verified

... Excellent Support ...

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GM

2 months ago

Verified

... *I deal with many Support centers.*M3 is the best for friendliness and quick Service.*Encountered Alex many times. He's great to work with. ...

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GM

2 months ago

Verified

... *I deal with many Support centers.*M3 is the best for friendliness and quick Service.*Encountered Alex many times. He's great to work with. ...

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GM

2 months ago

Verified

... Excellent Support ...

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Part- Owner of 8 hotels

1 months ago

Verified

... Every morning I get my hotel reporting information at exact time each day ...

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Revenue Manager

1 months ago

Verified

... The help center could be updated to make it easier to find self-help solutions. User videos could be updates so teach new users how to perform common tasks. ...

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Assistant Financial Controller

1 months ago

Verified

... I like the internal controls such as vendor invoices can be entered but not posted. Someone else can review for accurate coding and then post the invoice. I feel controls are certainly needed and M3 ...

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Assistant Financial Controller

1 months ago

Verified

... I like the internal controls such as vendor invoices can be entered but not posted. Someone else can review for accurate coding and then post the invoice. I feel controls are certainly needed and M3 gives you that whether it's entering invoices or journal entries. M3 Tech support is one of the best. They are very knowledgeable ...

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General Manager

1 months ago

Verified

... The citrix workspace is the cause of any issue we have. It would nice if m3 was a standalone program. Other than that, I do no have any other complaints. ...

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General Manager

1 months ago

Verified

... The citrix workspace is the cause of any issue we have. It would nice if m3 was a standalone program. Other than that, I do no have any other complaints. ...

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General Manager

1 months ago

Verified

... The citrix workspace is the cause of any issue we have. It would nice if m3 was a standalone program. Other than that, I do no have any other complaints. ...

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Senior Corp. Accountant

1 months ago

Verified

... User friendly system with very helpful M3 techsupport, usually receive the response very quickly. ...

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Senior Corp. Accountant

1 months ago

Verified

... User friendly system with very helpful M3 techsupport, usually receive the response very quickly. ...

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General Manager

1 months ago

Verified

... Financial preview to view profit and loss. Retrieving and viewing invoice, Scanning and uploading invoice at the same time, Ability to go back and view all old invoices. ...

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General Manager

1 months ago

Verified

... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...

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Accounts Payable

1 months ago

Verified

... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...

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Accounts Payable

1 months ago

Verified

... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...

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Accounts Payable

1 months ago

Verified

... #dashboard #analytics #chart #reports #insights #chart #graph #forecast #data ...

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Director of Sales

1 months ago

Verified

... Support and training could be better. Does not seem as though there is much pre planning that goes into the execution of training . ...

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Director of Sales

1 months ago

Verified

... Support and training could be better. Does not seem as though there is much pre planning that goes into the execution of training . ...

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Corporate Controller

1 months ago

Verified

... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...

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Corporate Controller

1 months ago

Verified

... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...

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Corporate Controller

1 months ago

Verified

... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...

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Corporate Controller

1 months ago

Verified

... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...

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Corporate Controller

1 months ago

Verified

... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...

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Director Finance

1 months ago

Verified

... More stats for management purposes but it has been constantly improving over the years. It is a great tool for the hospitality sector. ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important ...

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Night Auditor

1 months ago

Verified

... Setting up occasional reminders to eliminate those vendors having no activity over a certain length of time.This makes finding information more efficient. ...

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General Manager

1 months ago

Verified

... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...

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General Manager

1 months ago

Verified

... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...

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General Manager

1 months ago

Verified

... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...

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General Manager

1 months ago

Verified

... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...

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Corporate Controller

1 months ago

Verified

... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...

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Owner

1 months ago

Verified

... Great service and program ...

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Owner

1 months ago

Verified

... I do believe that response time and availability of service agents or tech support would elevate the customer experience. I've had some difficulites in the past that presented to be very frustrating. ...

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Area General Manager

1 months ago

Verified

... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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Area General Manager

1 months ago

Verified

... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

See full review

Area General Manager

1 months ago

Verified

... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...

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Area General Manager

1 months ago

Verified

... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...

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General Manager

1 months ago

Verified

... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...

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General Manager

1 months ago

Verified

... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...

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Office Manager

1 months ago

Verified

... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...

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Office Manager

1 months ago

Verified

... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...

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GM

1 months ago

Verified

... Great Support ...

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GM

1 months ago

Verified

... Great Support ...

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GM

1 months ago

Verified

... Add a tutorial if any new staff wants to navigate. Log in takes time sometime which is not big issue but if it can be improved. ...

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Director of Finance

1 months ago

Verified

... I love the fact you listen to us the users and make updates & improvements on that input. Ie accessing M3help within Accounting Core ...

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DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...

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DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take number dense ...

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DOS

1 months ago

Verified

... The formatting on the sharable PDF's isn't user friendly and causes some data to be cropped out on larger pivot tables. I don't like the new calendar input for the date filter. The old calendar was more suer friendly. The only complaint on the reporting is the ease in which duplicate emails are easily created but hard to delete. Some part of the dashboards is easily exported to excel and other are not. Being able to share data within the company is the highest propriety and when formatting crops data out and duplicate email bog down everyone's in box it becomes a real nuance. The training ...

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GM

1 months ago

Verified

... Easy to maneuver, enjoy comparisons. Communication is top notch when help is needed, or an upgrade is happening, very responsive. ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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General Manager

1 months ago

Verified

... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we are able to keep on track of our current labor as well as our future demand. The system allows for easy access to current pay period hours and assists with avoid ...

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General Manager

1 months ago

Verified

... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we are able to keep on track of our current labor as well as our future demand. The system allows for easy access to current pay period hours and assists with avoiding overtime where it is not needed. Within Accounting Core, the ease of entering invoices, attaching the scanned image, and verifying ...

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Assistant General Manager

1 months ago

Verified

... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...

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Assistant General Manager

1 months ago

Verified

... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...

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Assistant General Manager

1 months ago

Verified

... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...

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Assistant General Manager

1 months ago

Verified

... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...

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General Manager

1 months ago

Verified

... Frequently under constructions, I'm not sure this is from MCR side or M3's, also it is very challenging to create the second user (for my AGM), connectivity also isn't the greatest. ...

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AGM

1 months ago

Verified

... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism ...

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AGM

1 months ago

Verified

... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine ...

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AGM

1 months ago

Verified

... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly ...

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AGM

1 months ago

Verified

... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee Engagement and Development Training Programs: Offer regular ...

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AGM

1 months ago

Verified

... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee Engagement and Development Training Programs: Offer regular training to keep employees updated with new skills and technology. Clear Communication: Ensure transparent and consistent communication between management and staff. Recognition ...

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AGM

1 months ago

Verified

... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee ...

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Accounting Manager

28 days ago

Verified

... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...

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Accounting Manager

28 days ago

Verified

... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...

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Accounting Manager

28 days ago

Verified

... User friendly ...

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Controller

17 days ago

Verified

... M3 Accounting Software stands out for its specialized focus on the hospitality industry, providing tailored financial management tools for hotel operators. ...

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Controller

17 days ago

Verified

... M3 Accounting Software is a robust and intuitive platform tailored for the hospitality industry. It excels in managing complex financial operations, offering features like streamlined financial ...

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Automation

Assisted

Hoteliers often report that M3 Accounting Software's automation capabilities significantly enhance workflow efficiency by reducing manual tasks and minimizing errors. Users appreciate the ease of use of these automated processes, which simplify complex financial operations and reporting. This automation not only streamlines tasks but also ensures accuracy and saves time, making it a valuable asset for the hospitality industry.

EVP sales

2 months ago

Verified

... Streamline all brands to one Daily/Monthly/Annual budget and P&L format. ...

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General Manager

2 months ago

Verified

... When it comes to accounting, M3's accounting software is a one stop shop. Very easy to use with many setup options to help optimize the way you want to do your accounting. ...

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General Manager

2 months ago

Verified

... When it comes to accounting, M3's accounting software is a one stop shop. Very easy to use with many setup options to help optimize the way you want to do your accounting. ...

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Finance Controller

2 months ago

Verified

... Pricing - I think the platform is great however the price has been increasing significantly during the last few years. Also the installation, implementation and set up process could improve. ...

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Revenue Manager

1 months ago

Verified

... The software is tailored to our unique requirements of operating hotels. M3 is constantly focused on making the software user friendly and adding enhasements to steeamiline our business processes. ...

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ADOF

1 months ago

Verified

... the system is easy to work with; the support team is amazing and always available. Invoices are easy to be attached. ...

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ADOF

1 months ago

Verified

... the system is easy to work with; the support team is amazing and always available. Invoices are easy to be attached. ...

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ADOF

1 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...

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ADOF

1 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...

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General Manager

1 months ago

Verified

... Uploading invoices and retrieving, Looking at the financial P&L ...

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Administrative Support

1 months ago

Verified

... The GL codes could use some specific, be more specific details. Some vendors When typing some words should already pop up. ...

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Administrative Support

1 months ago

Verified

... The GL codes could use some specific, be more specific details. Some vendors When typing some words should already pop up. ...

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Front Office Manager

1 months ago

Verified

... Maybe invoices due dates notification if possible and reduce the log in process from 2 steps into just one. Thanks ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax document, etc. Being able to attached the invoices and other documents in M3 has almost elimated ...

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Area General Manager

1 months ago

Verified

... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...

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Area General Manager

1 months ago

Verified

... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...

See full review

Office Manager

1 months ago

Verified

... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...

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Office Manager

1 months ago

Verified

... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...

See full review

DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...

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DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...

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Payables Accountant

1 months ago

Verified

... Reporting, system is user friendly, ability to scan documents. Prepaid invoice feature streamline amortizations. Payment wizard and export of checks. ...

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General Manager

1 months ago

Verified

... The Accounting Core dual email verification that has newly been implemented is slowing the A/P and Daily Report entry process. ...

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General Manager

1 months ago

Verified

... The Accounting Core dual email verification that has newly been implemented is slowing the A/P and Daily Report entry process. ...

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Staff accountant

29 days ago

Verified

... -Advanced Automation Features: Expanding automation, such as for routine tasks like invoice processing or tax compliance, could reduce manual intervention further and improve efficiency ...

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Accounting Manager

28 days ago

Verified

... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...

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Accounting Manager

28 days ago

Verified

... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...

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Controller

17 days ago

Verified

... M3 Accounting Software is a robust and intuitive platform tailored for the hospitality industry. It excels in managing complex financial operations, offering features like streamlined financial reporting, accounts payable/receivable management, and budgeting tools. The software's user-friendly interface and integration capabilities with other hotel management systems enhance its appeal. However, it may require some time to fully grasp for users without an accounting background. Overall, M3 is highly efficient for businesses looking for specialized accounting solutions with strong automation ...

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Controller

17 days ago

Verified

... M3 Accounting Software is a robust and intuitive platform tailored for the hospitality industry. It excels in managing complex financial operations, offering features like streamlined financial reporting, accounts payable/receivable management, and budgeting tools. The software's user-friendly interface and integration capabilities with other hotel management systems enhance its appeal. However, it may require some time to fully grasp for users without an accounting background. Overall, M3 is highly efficient for businesses looking for specialized accounting solutions with strong ...

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Integrations

Foundational

Hoteliers often highlight the integration capabilities of M3 Accounting Software as a significant advantage. They appreciate the wide range of integrations, particularly with essential systems like Property Management Systems (PMS), Customer Relationship Management (CRM) software, and payment processors. These integrations are typically straightforward to set up, enabling a seamless connection and ensuring smooth data synchronization without frequent issues. Users value the reliability of these integrations, which work consistently, minimizing disruptions in operations. Furthermore, the ability to customize these integrations allows hotel operators to tailor the connections to meet specific business needs, enhancing the overall functionality of their financial management systems.

Corporate Director of Internal Strategy

2 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces ...

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EVP sales

2 months ago

Verified

... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...

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Accounting Manager

2 months ago

Verified

... A/P causing many Tech. interruptions and frozen screens a few times. Wish we can use any scanner to connect to M3. ...

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Accounting Manager

2 months ago

Verified

... A/P causing many Tech. interruptions and frozen screens a few times. Wish we can use any scanner to connect to M3. ...

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Financial Controller

2 months ago

Verified

... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...

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Financial Controller

2 months ago

Verified

... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...

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Financial Controller

2 months ago

Verified

... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...

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Regional Controller

2 months ago

Verified

... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...

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ADOF

1 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...

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ADOF

1 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...

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General Manager

1 months ago

Verified

... Automate the invoice reading directly into M3 rather than entering details manually. Looking at monthly invoices collectively in one page. ...

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Accounting Supervisor

1 months ago

Verified

... The Daily Report functionality is easy to use, corrections are simple to make. Accounts Payable is very easy to use. Exporting reports in pdf and excel works great for my every day needs. ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax ...

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Director of Operations

1 months ago

Verified

... M3 Integration with other systems ...

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GM

1 months ago

Verified

... We are having some difficulty with the coordination between Opera Support and M3 Support where both think its the others issue. ...

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GM

1 months ago

Verified

... We switched from one M3 to Core Accounting. Although there were a couple of issues, it was basicallly seamless and support on those issues was great. ...

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GM

1 months ago

Verified

... We are having some difficulty with the coordination between Opera Support and M3 Support where both think its the others issue. ...

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Director of Finance/Payroll

1 months ago

Verified

... It is easy to use. So far, I can't think of anything I don't like about it. I like the ease of our PMS system uploading into M3 nightly. ...

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Director of Finance/Payroll

1 months ago

Verified

... It is easy to use. So far, I can't think of anything I don't like about it. I like the ease of our PMS system uploading into M3 nightly. ...

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Director of Finance/Payroll

1 months ago

Verified

... In the AP section when adding a new vendor you can set the GL # default but you can't delete it if you need to change it. It would be nice if the upload from our PMS came over earlier in the morning ...

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Director of Finance/Payroll

1 months ago

Verified

... It is easy to use. So far, I can't think of anything I don't like about it. I like the ease of our PMS system uploading into M3 nightly. ...

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Director of Finance

1 months ago

Verified

... I love the fact you listen to us the users and make updates & improvements on that input. Ie accessing M3help within Accounting Core ...

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Director of Finance

1 months ago

Verified

... Intelligent Imaging still does not work I am unable to access or import any invoices. Do not understand adding 2 vendor partners that do the same thing. Paymerang and the new one ...

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Director of Finance

1 months ago

Verified

... I love the fact you listen to us the users and make updates & improvements on that input. Ie accessing M3help within Accounting Core ...

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DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...

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CFO

1 months ago

Verified

... Able to run various reports. Able to customize P&L. Able to work with Insight for budget and forecast. Able to create formula in budget and forecast ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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General Manager

1 months ago

Verified

... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...

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General Manager

1 months ago

Verified

... Frequently under constructions, I'm not sure this is from MCR side or M3's, also it is very challenging to create the second user (for my AGM), connectivity also isn't the greatest. ...

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General Manager

1 months ago

Verified

... All in one place, from Accounting, Forecasting , to P & L Report. What I like the most is the Account Payable part; it is very detailed and informative. ...

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AGM

1 months ago

Verified

... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee ...

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AGM

1 months ago

Verified

... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee ...

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Regional Director of Sales

1 months ago

Verified

... Allowing the scanner to connect with more ease. I know depending on that laptop this has proven to be somewhat trouble some. ...

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Regional Director of Sales

1 months ago

Verified

... Allowing the scanner to connect with more ease. I know depending on that laptop this has proven to be somewhat trouble some. ...

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Regional Director of Sales

1 months ago

Verified

... Allowing the scanner to connect with more ease. I know depending on that laptop this has proven to be somewhat trouble some. ...

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Controller

17 days ago

Verified

... M3 Accounting Software stands out for its specialized focus on the hospitality industry, providing tailored financial management tools for hotel operators. ...

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General Manager

3 days ago

Verified

... Have a more direct approach when making a connect to other system administration that are needed to get issue taken care of to have a smoother transition ...

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Value

Balanced

Hoteliers often express that M3’s Business Intelligence product, M3 (Insight), delivers exceptional value through knowledgeable technicians and effective customer service follow-up. They appreciate the personalized touch and are inclined to recommend the product, indicating a positive return on investment. These aspects collectively position M3 (Insight) as a leading choice compared to its competitors, emphasizing its excellent value for money in the market.

General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable ...

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Asst. Gen Manager

2 months ago

Verified

... I can definitely appreciate how efficient M3 is...makes it a lot easier when calculating totals and accurately putting in numbers ...

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Controller

2 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

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Controller

2 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

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Controller

2 months ago

Verified

... Web based software is slow and cumbersome ...

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General Manager

2 months ago

Verified

... When it comes to accounting, M3's accounting software is a one stop shop. Very easy to use with many setup options to help optimize the way you want to do your accounting. ...

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General Manager

2 months ago

Verified

... Easy, Fast and Reliable. ...

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Finance Controller

2 months ago

Verified

... Pricing - I think the platform is great however the price has been increasing significantly during the last few years. Also the installation, implementation and set up process could improve. ...

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Part- Owner of 8 hotels

1 months ago

Verified

... Every morning I get my hotel reporting information at exact time each day ...

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Part- Owner of 8 hotels

1 months ago

Verified

... I like the accuracy and easiness to read and get information I need. The report is simple and easy to un ...

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Part- Owner of 8 hotels

1 months ago

Verified

... Every morning I get my hotel reporting information at exact time each day ...

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Sr. VP of Operations

1 months ago

Verified

... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...

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Sr. VP of Operations

1 months ago

Verified

... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...

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Sr. VP of Operations

1 months ago

Verified

... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...

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General Manager

1 months ago

Verified

... There are zero bells and whistles, which is a great thing. Minimal latency helps with overall performance. It is a one stop shop for all aspects of accounting. ...

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Regional Director of Operations

1 months ago

Verified

... The software integrates well with some of our other systems and has made our finance teams life a little easier ...

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Regional Director of Operations

1 months ago

Verified

... The software integrates well with some of our other systems and has made our finance teams life a little easier ...

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ADOF

1 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...

See full review

Accounting Supervisor

1 months ago

Verified

... I do not have any suggestions for the developers team regarding any product enhancement to be made at the current time. ...

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Office Manager

1 months ago

Verified

... M3 has been an asset to our hotels ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also ...

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Office Manager

1 months ago

Verified

... M3 has been an asset to our hotels ...

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General Manager

1 months ago

Verified

... M3 has done esome great upgrades and to this moment i see nothing that nees improvements everything working great for our hotel ...

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General Manager

1 months ago

Verified

... M3 has done esome great upgrades and to this moment i see nothing that nees improvements everything working great for our hotel ...

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Night Auditor

1 months ago

Verified

... Setting up occasional reminders to eliminate those vendors having no activity over a certain length of time.This makes finding information more efficient. ...

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Corporate Controller

1 months ago

Verified

... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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Office Manager

1 months ago

Verified

... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...

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General Accountant

1 months ago

Verified

... While it offers great features for hospitality, customization options may be limited for businesses with very specific needs. Pricing can add up with additional users/properties. ...

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General Accountant

1 months ago

Verified

... Choosing the right accounting software depends on your specific needs, such as business size, budget, and required features. Offers robust reporting tools that help businesses analyze financial ...

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General Accountant

1 months ago

Verified

... While it offers great features for hospitality, customization options may be limited for businesses with very specific needs. Pricing can add up with additional users/properties. ...

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Director of Finance

1 months ago

Verified

... Intelligent Imaging still does not work I am unable to access or import any invoices. Do not understand adding 2 vendor partners that do the same thing. Paymerang and the new one ...

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Accounts Manager

1 months ago

Verified

... When there is a service outage although at times is unavoidable it would be nice to have a better ETA as to when the issues would be relinquished to be able to cut down on labor costs while waiting ...

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General Manager

1 months ago

Verified

... I am new to M3 platform. I like that I can navigate through without any issues. When I complete the variance report for the month, I do like that on the main screen showing performance that easy to ...

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General Manager

1 months ago

Verified

... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...

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General Manager

1 months ago

Verified

... Fort Worth ...

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AGM

1 months ago

Verified

... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly demeanor made the entire process stress-free. What truly sets apart is their attention to detail and willingness to go the extra mile. They didn’t just meet my expectations; they exceeded them at every turn. Whether it was accommodating special requests, offering tailored solutions, or following up to ensure I was completely satisfied, their dedication to excellence shone through. The quality of their services/products is unparalleled. It’s evident that they take pride in what they do, maintaining high standards across the board. I also appreciate their commitment to sustainability ...

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AGM

1 months ago

Verified

... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly demeanor made the entire process stress-free. What truly sets apart is their attention to detail and willingness to go the extra mile. They didn’t just meet my expectations; they exceeded them at every turn. Whether it was accommodating special requests, offering tailored solutions, or following up to ensure I was completely satisfied, their dedication to excellence shone through. The quality of their services/products is unparalleled. It’s evident that they take pride in what they do, maintaining high standards across the board. I also appreciate their commitment ...

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AGM

1 months ago

Verified

... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable ...

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General Manager

3 days ago

Verified

... very knowledgeable technicians and great customer service follow up is top of the competition. Very personable and I would defenetly recommend ...

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Functionality

Developing

Hoteliers often highlight M3 Accounting Software's strong functionality, emphasizing its effective handling of core tasks such as booking and financial reporting. Users appreciate the reliability of the system, noting minimal issues with bugs or crashes. The software demonstrates impressive scalability, easily accommodating business growth and supporting additional users or properties as needed. Its feature completeness is valued, as all expected tools and features are included, fulfilling the comprehensive needs of the hospitality sector. Automation capabilities are praised for efficiently managing billing and reporting tasks, streamlining operations. Customization options allow for adaptable workflows, templates, and dashboards, catering to specific business requirements. Moreover, the insights and reporting features provide actionable and easy-to-interpret data, aiding in informed decision-making. The support for multiple languages and currencies enhances its global functionality, making it suitable for diverse and international operations.

Corporate Director of Internal Strategy

2 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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Corporate Director of Internal Strategy

2 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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Corporate Director of Internal Strategy

2 months ago

Verified

... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...

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Corporate Director of Internal Strategy

2 months ago

Verified

... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...

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Corporate Director of Internal Strategy

2 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, ...

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General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more ...

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General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable ...

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Asst. Gen Manager

2 months ago

Verified

... M3 Hotel Accounting Software ...

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Asst. Gen Manager

2 months ago

Verified

... I can definitely appreciate how efficient M3 is...makes it a lot easier when calculating totals and accurately putting in numbers ...

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Asst. Gen Manager

2 months ago

Verified

... M3 Hotel Accounting Software ...

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Asst. Gen Manager

2 months ago

Verified

... I can definitely appreciate how efficient M3 is...makes it a lot easier when calculating totals and accurately putting in numbers ...

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Asst. Gen Manager

2 months ago

Verified

... Seems to be a delay when working in it for an extended amount of time..it locks up and i cannot continue to work unless i save, log out and log back in. ...

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EVP sales

2 months ago

Verified

... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...

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Executive Vice President

2 months ago

Verified

... M3 Provides outstanding service with quality dependable software. ...

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Executive Vice President

2 months ago

Verified

... Accounting core reporting and budgeting process could be simplified and more user-friendly. However the support that’s being provided by the accounting court team to help me with budget uploads is ...

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Executive Vice President

2 months ago

Verified

... Accounting core reporting and budgeting process could be simplified and more user-friendly. However the support that’s being provided by the accounting court team to help me with budget uploads is ...

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Controller

2 months ago

Verified

... Web based software is slow and cumbersome ...

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Controller

2 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

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Controller

2 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

See full review

Controller

2 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

See full review

General Manager

2 months ago

Verified

... The software is great and doesn't really need to be improved. Every now and then, there is mapping issues and the support I think needs to improve on the timeliness of when issues can be resolved. I had to add a tax ...

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Accounting Manager

2 months ago

Verified

... Improvements ...

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Accounting Manager

2 months ago

Verified

... General Ledger Features are easy to swim around and be able to look what we are looking for. Printing checks. ...

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Accounting Manager

2 months ago

Verified

... A/P causing many Tech. interruptions and frozen screens a few times. Wish we can use any scanner to connect to M3. ...

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Financial Controller

2 months ago

Verified

... I have been using M3 since onboarding in February of 2022 ...

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Financial Controller

2 months ago

Verified

... We are a Canadian Property and we have a US Bank account. Although I have listed this account on our Balance sheet. M3 leaves it in CDN Funds and not US funds. ...

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Regional Controller

2 months ago

Verified

... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...

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Regional Controller

2 months ago

Verified

... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...

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Regional Controller

2 months ago

Verified

... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...

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Finance Controller

2 months ago

Verified

... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...

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Finance Controller

2 months ago

Verified

... Complete, easy and reliable. ...

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GM

2 months ago

Verified

... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...

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GM

2 months ago

Verified

... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...

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GM

2 months ago

Verified

... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...

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GM

2 months ago

Verified

... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...

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EVP

2 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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EVP

2 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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EVP

2 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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EVP

2 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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EVP

2 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software seems to have been written in the early 1990s and never ...

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EVP

2 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software seems to have been written ...

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EVP

2 months ago

Verified

... Nothing. I come from a background where we manage different asset classes. Software to manage other assets is light years ahead. ...

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EVP

2 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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EVP

2 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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EVP

2 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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General Manager

2 months ago

Verified

... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...

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General Manager

2 months ago

Verified

... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...

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Sr. VP of Operations

1 months ago

Verified

... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...

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Revenue Manager

1 months ago

Verified

... The software is tailored to our unique requirements of operating hotels. M3 is constantly focused on making the software user friendly and adding enhasements to steeamiline our business processes. ...

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Revenue Manager

1 months ago

Verified

... The software is tailored to our unique requirements of operating hotels. M3 is constantly focused on making the software user friendly and adding enhasements to steeamiline our business processes. ...

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Revenue Manager

1 months ago

Verified

... The software is tailored to our unique requirements of operating hotels. M3 is constantly focused on making the software user friendly and adding enhasements to steeamiline our business processes. ...

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Revenue Manager

1 months ago

Verified

... Accounting software tailored to the hospitality user. ...

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Assistant Financial Controller

1 months ago

Verified

... I would like to see journal entries be added to the bank reconciliation feature. While doing bank requirements, I personally like to see journal entries that have been made hitting cash accounts ...

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Assistant Financial Controller

1 months ago

Verified

... I would like to see journal entries be added to the bank reconciliation feature. While doing bank requirements, I personally like to see journal entries that have been made hitting cash accounts ...

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General Manager

1 months ago

Verified

... Simple and Streamlined ...

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General Manager

1 months ago

Verified

... Simple and Streamlined ...

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General Manager

1 months ago

Verified

... There are zero bells and whistles, which is a great thing. Minimal latency helps with overall performance. It is a one stop shop for all aspects of accounting. ...

See full review

ADOF

1 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...

See full review

Office Manager

1 months ago

Verified

... The way you can run checks is excellent. The two step check voiding system took some time getting used to. ...

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Operations

1 months ago

Verified

... At times attaching images does not work, and an error message pops up. Sometimes the site is down and it just tells you your password is incorrect. ...

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Operations

1 months ago

Verified

... At times attaching images does not work, and an error message pops up. Sometimes the site is down and it just tells you your password is incorrect. ...

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Operations

1 months ago

Verified

... Easy software for submitting and paying invoices. ...

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Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...

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Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...

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Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...

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Senior Corp. Accountant

1 months ago

Verified

... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...

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Senior Corp. Accountant

1 months ago

Verified

... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...

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Senior Corp. Accountant

1 months ago

Verified

... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...

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Senior Corp. Accountant

1 months ago

Verified

... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...

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Senior Corp. Accountant

1 months ago

Verified

... Easy to use, *GL *AP * Cash Management * Daily ReportEasy to use, *GL *AP * Cash Management * Daily Report ...

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Senior Corp. Accountant

1 months ago

Verified

... Easy to use, *GL *AP * Cash Management * Daily ReportEasy to use, *GL *AP * Cash Management * Daily Report ...

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Accountant

1 months ago

Verified

... easy to use and work on , the support team is really quick to response , simple and effective , easy to pull out invoice images ...

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Accountant

1 months ago

Verified

... M3 can improve by developing more reports, such as pulling vendors with W9 or without W9 .There are limited option to pull out some reports ...

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Accountant

1 months ago

Verified

... M3 can improve by developing more reports, such as pulling vendors with W9 or without W9 .There are limited option to pull out some reports ...

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Accountant

1 months ago

Verified

... M3 can improve by developing more reports, such as pulling vendors with W9 or without W9 .There are limited option to pull out some reports ...

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General Manager

1 months ago

Verified

... Uploading invoices and retrieving, Looking at the financial P&L ...

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General Manager

1 months ago

Verified

... Sometimes we need to reset and edit so we can reload the nightly reports and then it catches all the charges ...

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Administrative Support

1 months ago

Verified

... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...

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Administrative Support

1 months ago

Verified

... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...

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Administrative Support

1 months ago

Verified

... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...

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Director of Sales

1 months ago

Verified

... Invoice images, check numbers and PO's available in one place in seconds. Makes our accounting so easy and keeps the whole team in the loop. ...

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Front Office Manager

1 months ago

Verified

... M3 is great ...

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General Manager

1 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

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General Manager

1 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

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General Manager

1 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

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General Manager

1 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

See full review

General Manager

1 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

See full review

General Manager

1 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

See full review

General Manager

1 months ago

Verified

... Very efficient in tracking and submitting invoices including financial reports either monthly or annually. You will be able to track your spending. ...

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General Manager

1 months ago

Verified

... I think the response time when there's inquiries could be better. Not a big issue for me, just a suggestion. ...

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Agm

1 months ago

Verified

... I have never experienced a huge problem. Anytime that I have I had the pleasure of speaking with professional tech , who was able to help me walk me through the steps. ...

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Accounting Supervisor

1 months ago

Verified

... Data recording / reporting made easy ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate ...

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Office Manager

1 months ago

Verified

... M3's cash management reconcilation is an area that I'm would like to see improvement. I have never been comforted with the register or reconcilation. ...

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Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contract ...

See full review

Office Manager

1 months ago

Verified

... M3's cash management reconcilation is an area that I'm would like to see improvement. I have never been comforted with the register or reconcilation. ...

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General Manager

1 months ago

Verified

... easy to managed ...

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General Manager

1 months ago

Verified

... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...

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General Manager

1 months ago

Verified

... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...

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General Manager

1 months ago

Verified

... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...

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General Manager

1 months ago

Verified

... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...

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General Manager

1 months ago

Verified

... M3 has done esome great upgrades and to this moment i see nothing that nees improvements everything working great for our hotel ...

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General Manager

1 months ago

Verified

... Sometimes we need to reset and edit so we can reload the nightly reports and then it catches all the charges ...

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General Manager

1 months ago

Verified

... Sometimes we need to reset and edit so we can reload the nightly reports and then it catches all the charges ...

See full review

Corporate Controller

1 months ago

Verified

... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...

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Corporate Controller

1 months ago

Verified

... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...

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Corporate Controller

1 months ago

Verified

... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...

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Corporate Controller

1 months ago

Verified

... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...

See full review

Corporate Controller

1 months ago

Verified

... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...

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Director of Operations

1 months ago

Verified

... Multi user functions work very well to assist in teamwork, reporting very dynamic, budget feature is good and reports download well into excel ...

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Director of Operations

1 months ago

Verified

... Multi user functions work very well to assist in teamwork, reporting very dynamic, budget feature is good and reports download well into excel ...

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Director of Operations

1 months ago

Verified

... Multi user functions work very well to assist in teamwork, reporting very dynamic, budget feature is good and reports download well into excel ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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General Manager

1 months ago

Verified

... Product is easy to use. It forces balancing but allows the user to know where errors are for easy correction. ...

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Office Manager

1 months ago

Verified

... An easier way to upload more invoices at once, specially when the person is not on-site with access to a scanner. The option to edit invoices while they are posted to avoid multiple JE and voided ...

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Office Manager

1 months ago

Verified

... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...

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Office Manager

1 months ago

Verified

... An easier way to upload more invoices at once, specially when the person is not on-site with access to a scanner. The option to edit invoices while they are posted to avoid multiple JE and voided ...

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General Accountant

1 months ago

Verified

... M3 Accounting Software ...

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GM

1 months ago

Verified

... Its suer easy and user friendly. Inter office communication is easy too between different location. It is time saving as self explanatory. ...

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GM

1 months ago

Verified

... Its suer easy and user friendly. Inter office communication is easy too between different location. It is time saving as self explanatory. ...

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GM

1 months ago

Verified

... Its suer easy and user friendly. Inter office communication is easy too between different location. It is time saving as self explanatory. ...

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Director of Finance

1 months ago

Verified

... Intelligent Imaging still does not work I am unable to access or import any invoices. Do not understand adding 2 vendor partners that do the same thing. Paymerang and the new one ...

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DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...

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DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...

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DOS

1 months ago

Verified

... The formatting on the sharable PDF's isn't user friendly and causes some data to be cropped out on larger pivot tables. I don't like the new calendar input for the date filter. The old calendar was ...

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DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...

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DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...

See full review

DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...

See full review

DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...

See full review

DOS

1 months ago

Verified

... The formatting on the sharable PDF's isn't user friendly and causes some data to be cropped out on larger pivot tables. I don't like the new calendar input for the date filter. The old calendar was ...

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CFO

1 months ago

Verified

... Able to run various reports. Able to customize P&L. Able to work with Insight for budget and forecast. Able to create formula in budget and forecast ...

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Accounts Manager

1 months ago

Verified

... We appreciate the ease of access. Quick accessibility with reporting, General ledgers and journaling. Accounts payable and efficient easy to read p&l reports ...

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General Manager

1 months ago

Verified

... It is great that I don't have to keep physical files, and it is all contained in the program. Great for being able to see old invoices at a snap, and love the reports feature as well. ...

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Payables Accountant

1 months ago

Verified

... Credit card refunds . M3 does not have the ability to process credit memos directly to card. Currently must apply credit memos or refund to an open existing invoice in effort to process. ...

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Manager

1 months ago

Verified

... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...

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Manager

1 months ago

Verified

... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

See full review

General Manager

1 months ago

Verified

... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...

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General Manager

1 months ago

Verified

... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we ...

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General Manager

1 months ago

Verified

... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we are able to keep on track of our current labor as well as our future demand. The system allows for easy access to current pay period hours and assists with avoiding overtime where it is not needed. Within Accounting Core, the ease of entering invoices, attaching the scanned image, and verifying it's upload is a smooth process ...

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General Manager

1 months ago

Verified

... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...

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General Manager

1 months ago

Verified

... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...

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General Manager

1 months ago

Verified

... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...

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Assistant General Manager

1 months ago

Verified

... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...

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Assistant General Manager

1 months ago

Verified

... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...

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General Manager

1 months ago

Verified

... All in one place, from Accounting, Forecasting , to P & L Report. What I like the most is the Account Payable part; it is very detailed and informative. ...

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AGM

1 months ago

Verified

... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly demeanor made the entire process stress-free. What truly sets apart is their attention to detail and willingness to go the extra mile. They didn’t just meet my expectations; they exceeded them at every turn. Whether it was accommodating special requests, offering tailored solutions, or following up to ensure I was completely satisfied, their dedication to excellence shone through. The quality ...

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Regional Director of Sales

1 months ago

Verified

... *I like that the system is user friendly*Easy to train staff on the system and seems to be very realiable. ...

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Accounting Manager

28 days ago

Verified

... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...

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Accounting Manager

28 days ago

Verified

... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...

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Regional Controller

21 days ago

Verified

... Please remove "make a selection" from the dropdown bar of entities. It messes up the selection, and take multiple attempts to select the right entity. ...

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Controller

17 days ago

Verified

... M3 Accounting Software stands out for its specialized focus on the hospitality industry, providing tailored financial management tools for hotel operators. ...

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Controller

17 days ago

Verified

... M3 Accounting Software stands out for its specialized focus on the hospitality industry, providing tailored financial management tools for hotel operators. ...

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Controller

17 days ago

Verified

... M3 Accounting Software stands out for its specialized focus on the hospitality industry, providing tailored financial management tools for hotel operators. ...

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Controller

17 days ago

Verified

... M3 Accounting Software is a robust and intuitive platform tailored for the hospitality industry. It excels in managing complex financial operations, offering features like streamlined financial ...

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Controller

17 days ago

Verified

... M3 Accounting Software stands out for its specialized focus on the hospitality industry, providing tailored financial management tools for hotel operators. ...

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Complex Controller

5 days ago

Verified

... Great Program ...

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Complex Controller

5 days ago

Verified

... Great Program ...

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General Manager

3 days ago

Verified

... Have a more direct approach when making a connect to other system administration that are needed to get issue taken care of to have a smoother transition ...

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User Interface

Functional

Hoteliers often highlight the user interface of M3’s Business Intelligence product, M3 (Insight), noting its ease of navigation, which makes finding and using menus and features straightforward. They appreciate the modern, professional visual design, which is both appealing and functional. Responsiveness is generally praised, with the interface reacting quickly to inputs, minimizing lag. While some users mention that the interface requires a brief adjustment period, it is largely considered intuitive even for first-time users, reducing the need for extensive training. Additionally, the ability to personalize dashboards and settings through customizability is well-received, allowing users to tailor their experience to suit personal and professional preferences. Data and information clarity is another strong point, with graphs and details presented in an easily digestible format, aiding in quick comprehension and decision-making. However, feedback on mobile compatibility and accessibility features is sparse, suggesting potential areas for future development.

General Manager

2 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, ...

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Asst. Gen Manager

2 months ago

Verified

... Seems to be a delay when working in it for an extended amount of time..it locks up and i cannot continue to work unless i save, log out and log back in. ...

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Asst. Gen Manager

2 months ago

Verified

... Seems to be a delay when working in it for an extended amount of time..it locks up and i cannot continue to work unless i save, log out and log back in. ...

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EVP sales

2 months ago

Verified

... Create an ultra-simplified report feature that provides all hotel metrics one page for the primary 3 metrics (Occ, Adr, RevPar) and import STR metics beside it. ...

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Executive Vice President

2 months ago

Verified

... Accounting core reporting and budgeting process could be simplified and more user-friendly. However the support that’s being provided by the accounting court team to help me with budget uploads is ...

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Financial Controller

2 months ago

Verified

... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...

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EVP

2 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software seems to have been written ...

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EVP

2 months ago

Verified

... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...

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General Manager

2 months ago

Verified

... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...

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General Manager

2 months ago

Verified

... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...

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General Manager

2 months ago

Verified

... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...

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Part- Owner of 8 hotels

1 months ago

Verified

... Every morning I get my hotel reporting information at exact time each day ...

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Part- Owner of 8 hotels

1 months ago

Verified

... I like the accuracy and easiness to read and get information I need. The report is simple and easy to un ...

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Sr. VP of Operations

1 months ago

Verified

... Need to see more Scanners approved with it. Bring the interface out of the Windows 7 world...but that's just nit picking. ...

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ADOF

1 months ago

Verified

... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...

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Office Manager

1 months ago

Verified

... Looking up accounts on the chart of accounts would be easier if we could look up by name as well as account number. ...

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Operations

1 months ago

Verified

... At times attaching images does not work, and an error message pops up. Sometimes the site is down and it just tells you your password is incorrect. ...

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Operations

1 months ago

Verified

... It's quick and self-explanatory. Good way to keep track of invoices from previous years. Other software we've used in the past only allows to check past invoices from the previous year. ...

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Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...

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Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without training, I'm able to navigate & figure ...

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Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...

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Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...

See full review

Hotel Accounting Manager

1 months ago

Verified

... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...

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Accountant

1 months ago

Verified

... easy to use and work on , the support team is really quick to response , simple and effective , easy to pull out invoice images ...

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Administrative Support

1 months ago

Verified

... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...

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Administrative Support

1 months ago

Verified

... M3 software is very easy to move around within the program. I like that all vendors are easy to find. ...

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Administrative Support

1 months ago

Verified

... M3 software is very easy to move around within the program. I like that all vendors are easy to find. ...

See full review

Accounts Payable

1 months ago

Verified

... I do not have any issues at the moment. The only issue for ME is i have a hard time seeing the screen, this is my problem, due to my eyes being as bad as they are, I just wish I could make the ...

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Accounts Payable

1 months ago

Verified

... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...

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Accounts Payable

1 months ago

Verified

... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...

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Accounts Payable

1 months ago

Verified

... I do not have any issues at the moment. The only issue for ME is i have a hard time seeing the screen, this is my problem, due to my eyes being as bad as they are, I just wish I could make the ...

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Accounts Payable

1 months ago

Verified

... I do not have any issues at the moment. The only issue for ME is i have a hard time seeing the screen, this is my problem, due to my eyes being as bad as they are, I just wish I could make the ...

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Front Office Manager

1 months ago

Verified

... very easy to use and very accurate and self-explanatory. very easy to use and very accurate and self-explanatory. Thank you ...

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General Manager

1 months ago

Verified

... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...

See full review

Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax document, etc. Being able to attached the invoices and other documents in M3 has almost elimated the need for filing ...

See full review

Office Manager

1 months ago

Verified

... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax document, etc. Being able to attached the invoices and other documents in M3 has almost elimated the need for filing paperwork, and that has been a time saver. The program allows us to select ...

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Office Manager

1 months ago

Verified

... M3 has been an asset to our hotels ...

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Office Manager

1 months ago

Verified

... M3's cash management reconcilation is an area that I'm would like to see improvement. I have never been comforted with the register or reconcilation. ...

See full review

General Manager

1 months ago

Verified

... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...

See full review

Corporate Controller

1 months ago

Verified

... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...

See full review

Director of Operations

1 months ago

Verified

... Integration with payroll and hotel management systems are weak and fail too often, esprcially when we chose the payroll system recommended by M3. Would be very nice if it were web based rather than ...

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Area General Manager

1 months ago

Verified

... Area General Manager ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

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Area General Manager

1 months ago

Verified

... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...

See full review

General Manager

1 months ago

Verified

... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...

See full review

General Manager

1 months ago

Verified

... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...

See full review

GM

1 months ago

Verified

... Add a tutorial if any new staff wants to navigate. Log in takes time sometime which is not big issue but if it can be improved. ...

See full review

DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take number dense information and years of comparative data and combine the results in an easy to use pivot table that our GM's can easily use. Layering the filters allows multiple properties to use the same tables without having to make many changes. Each manager can have their own ...

See full review

DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take number dense information and years of comparative data and combine the results in an easy to use pivot table that our GM's can easily use. Layering the filters allows multiple properties to use the same tables without having to make many changes. Each manager can have their own dashboard and can customize which widget view works best for their own at a glance preference. I love the ability to compare daily actuals to budget pace along with last year's numbers at a glance making setting rates and projecting forecast changes easier. When creating ...

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DOS

1 months ago

Verified

... Easy Interface and intuitive editing capabilities ...

See full review

DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take number dense information and years of comparative data and combine the results in an easy to use pivot table that our GM's can easily use. Layering the filter ...

See full review

DOS

1 months ago

Verified

... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take number dense information and years of comparative data and combine the results in an easy to use pivot table that our GM's can easily use. Layering the filters allows multiple properties to use the same tables without having to make many changes. Each manager can have their own dashboard ...

See full review

CFO

1 months ago

Verified

... Simplify the procedures during customize P&L statement. Make it easier to filter GL code while creating P&L, budget and forecast ...

See full review

Accounts Manager

1 months ago

Verified

... We appreciate the ease of access. Quick accessibility with reporting, General ledgers and journaling. Accounts payable and efficient easy to read p&l reports ...

See full review

General Manager

1 months ago

Verified

... I am new to M3 platform. I like that I can navigate through without any issues. When I complete the variance report for the month, I do like that on the main screen showing performance that easy to ...

See full review

General Manager

1 months ago

Verified

... I am new to M3 platform. I like that I can navigate through without any issues. When I complete the variance report for the month, I do like that on the main screen showing performance that easy to ...

See full review

Regional Director of Operations

1 months ago

Verified

... M3 is very user friendly. Even someone with a previous background can pick it up quickly. I personally like the budget function. Makes my job very easy every year. ...

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Manager

1 months ago

Verified

... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...

See full review

General Manager

1 months ago

Verified

... Frequently under constructions, I'm not sure this is from MCR side or M3's, also it is very challenging to create the second user (for my AGM), connectivity also isn't the greatest. ...

See full review

Staff accountant

29 days ago

Verified

... -Advanced Automation Features: Expanding automation, such as for routine tasks like invoice processing or tax compliance, could reduce manual intervention further and improve efficiency --Mobile ...

See full review

Regional Controller

21 days ago

Verified

... Please remove "make a selection" from the dropdown bar of entities. It messes up the selection, and take multiple attempts to select the right entity. ...

See full review

Regional Controller

21 days ago

Verified

... Please remove "make a selection" from the dropdown bar of entities. It messes up the selection, and take multiple attempts to select the right entity. ...

See full review

Controller

17 days ago

Verified

... M3 Accounting Software is a robust and intuitive platform tailored for the hospitality industry. It excels in managing complex financial operations, offering features like streamlined financial reporting, accounts payable/receivable management, and budgeting tools. The software's user-friendly interface and integration capabilities with other hotel management systems enhance its appeal. However, it may require some time to fully ...

See full review

Controller

17 days ago

Verified

... M3 Accounting Software is a robust and intuitive platform tailored for the hospitality industry. It excels in managing complex financial operations, offering features like streamlined financial ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

User Experience and Interface
Financial Reporting and Customization
Accounts Payable and Invoice Management
User Training and Support
Automation and Workflow Efficiency
Multi-property and Integration Capabilities
Labor Management and Cost Optimization
Integration with Payroll Systems
Pricing and Cost Concerns

What Types of Hotels M3 is Popular For

Size

344 | Large (75-199 room)

76 | Medium (25-74 room)

16 | Small (10-24 room)

192 | X-Large (200+ room)

22 | X-Small (1-9 room)

Country

581 | United States of America

28 | Canada

6 | Bahamas

4 | United Kingdom

3 | Mexico

3 | India

3 | Singapore

2 | Italy

2 | Cayman Islands

1 | United Arab Emirates

1 | New Zealand

1 | Kenya

1 | China

1 | Greece

1 | Malaysia

1 | Denmark

1 | Puerto Rico

Type

278 | Bed & Breakfast & Inns

219 | Boutiques

463 | Branded Hotels

15 | Casinos

127 | City Center Hotels

198 | Airport/Conference Hotels

73 | Extended Stay & Serviced Apartments

31 | Hostels

206 | Limited Service & Budget Hotels

161 | Luxury Hotels

24 | Motels

139 | Resorts

15 | RV Parks & Campgrounds

6 | Vacation Rentals & Villas

Region

612 | North America

8 | Europe

8 | Asia Pacific

1 | Oceania

1 | Middle East

9 | Central America

1 | Africa

Category

235 | Business Intelligence

239 | Scheduling & Labor Management

523 | Hotel Accounting Software

What is M3?

Founded in 1998 | Headquarters in Lawrenceville (United States) | 554 employees
M3 (Insight) is a self-service business intelligence application tailored specifically for hotel management companies and owners. The platform centralizes data, becoming the single source of truth for a hotelier's portfolio. By integrating with recognized industry data providers such as M3 Accounting Core, M3 Budget and Forecast, STR, GSS, OTB, M3 Labor Management, and third-party labor data, it removes the hassle of gathering and managing data from multiple systems. This enables hoteliers to quickly generate detailed financial reports, robust document imaging, and customized insights, significantly improving operational efficiency and decision-making.

View website

Capabilities

Powerful Business Intelligence

Budget and Forecast

Hospitality Specific Drivers

Role Based Access/Security

Mobile Application

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Available Add-ons & Modules

M3 Accounting Core

Hotel Accounting Software
Top back-office software for hospitality, offering accounting, BI, and payroll solutions with real-time reports. The module-based financial solution includes automations, forecast and budgeting, intelligent document imaging, and mission-critical reports to help reduce overhead and labor costs. Stay competitive with comprehensive tools designed for your success.

PREMIUM ADD-ON

M3 Labor Management

Scheduling & Labor Management
M3 Labor Management streamlines workforce management with labor time optimization, payroll integration, reporting, and mobile access. It offers secure time and attendance options, biometric verification, geofencing, and simplified forecast driven scheduling, bonus distribution, and contractor management, while providing flexible reporting and real-time labor tracking.

PREMIUM ADD-ON

M3 Reviews Summary

4.4
Very Good
Ease of Use
4.5/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, M3 (Insight) is the #4 most trending product in the Business Intelligence category (out of 63) and the #137 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

M3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
92 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

M3 Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

M3 Average M3

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3

Success Stories

6

References

9

Featured Customers

More Products by M3

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M3 Reviews

Hotelier Rating

Excellent
470
Very Good
88
Average
54
Poor
30
Terrible
21

Property Size

  • X-Small (22)
  • Small (16)
  • Medium (76)
  • Large (344)
  • X-Large (192)

Country

  • United States of America
    United States of America
    (581)
  • Canada
    Canada
    (28)
  • Bahamas
    Bahamas
    (6)
  • United Kingdom
    United Kingdom
    (4)
  • Mexico
    Mexico
    (3)
  • India
    India
    (3)
  • Singapore
    Singapore
    (3)
  • Italy
    Italy
    (2)
  • Cayman Islands
    Cayman Islands
    (2)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • New Zealand
    New Zealand
    (1)
  • Kenya
    Kenya
    (1)
  • China
    China
    (1)
  • Greece
    Greece
    (1)
  • Malaysia
    Malaysia
    (1)
  • Denmark
    Denmark
    (1)
  • Puerto Rico
    Puerto Rico
    (1)

Region

  • North America
    North America
    (612)
  • Europe
    Europe
    (8)
  • Asia Pacific
    Asia Pacific
    (8)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (1)
  • Central America
    Central America
    (9)
  • Africa
    Africa
    (1)

Hoteliers say

Hoteliers like how M3 Accounting Software addresses industry-specific needs with robust features such as multi-property management, real-time financial reporting, and advanced automation. Its Detailed Accounts Payable and P&L modules help streamline financial operations, thereby reducing administrative overheads. The platform's capability to integrate with multiple PMS and data sources supports a 'single source of truth' for financial analysis. Users note the steep learning curve due to complex functionalities, suggesting potential improvements in user training and interface simplification.

AI-generated from the text of customer reviews

User Experience and Interface
Financial Reporting and Customization
Accounts Payable and Invoice Management
User Training and Support
Automation and Workflow Efficiency
Multi-property and Integration Capabilities
Labor Management and Cost Optimization
Integration with Payroll Systems
Pricing and Cost Concerns
10

very quick response when I reach out with questions

General Manager from 100 to 199 room Bed & Breakfast & Inn in Orlando (United States of America)

Verified
3 days ago
very knowledgeable technicians and great customer service follow up is top of the competition. Very personable and I would defenetly recommend
Country United States of America
General Manager
Large Hotel
10

Great Program

Complex Controller from 200 to 499 room Hostel in NewYorkCity (United States of America)

Verified
5 days ago
M3 offers financial, General Ledgers, P & L Invoice entering and makes it easier to track financial transactions and ensure accurate reporting.
Country United States of America
Complex Controller
X-Large Hotel
9

M3 Accounting Software stands out for its specialized focus on the hospitality industry, providing tailored financial management tools for hotel operators.

Controller from 50-74 room Boutique in Darien (United States of America)

Verified
17 days ago
M3 Accounting Software is a robust and intuitive platform tailored for the hospitality industry. It excels in managing complex financial operations, offering features like streamlined financial reporting, accounts payable/receivable management, and budgeting tools. The software's user-friendly interface and integration capabilities with oth...
Country United States of America
Controller
Medium Hotel
Alex from M3 replied
Thank you for your thoughtful review! It's wonderful to see how M3's tailored approach and specialized tools for the hospitality industry have added value to your operations, especially with features like financial reporting, accounts management, and budgeting tools. Your recognition of its user-friendly interface and integration capabilities aligns with our mission to make complex financial tasks as seamless as possible. We also appreciate your constructive feedback regarding the learning curve for non-accounting users. Simplifying processes and expanding integration options are priorities we continuously work on to enhance user experience and adaptability. Tutorials and customer support enhancements are always in consideration to ensure our users feel empowered, regardless of their accounting expertise. Your insights are invaluable and help us grow in ways that matter most to our users. Thank you for choosing M3, and we’re excited to continue supporting your success in the hospitality industry!
8

accounting core

Regional Controller from 200 to 499 room Branded Hotel in Dublin (United States of America)

Verified
21 days ago
easy to navigate, good software, imagining issues tho, good layout. easy to understand, good product all in all. pricey though.
Country United States of America
Regional Controller
X-Large Hotel
Alex from M3 replied
Thank you for your input! It's great to hear that you find M3 easy to navigate and understand, with a good layout that supports your needs. A user-friendly design is always a top priority, so we're glad it’s working well for you overall. We also hear your frustration about the dropdown menu issue with "make a selection." Having to repeatedly attempt selecting the right entity can definitely interrupt workflow, and refining this functionality could make the experience smoother. Pricing and imaging issues are also noted—your feedback on these aspects is invaluable for driving improvements. Thanks for sharing your honest thoughts!
9

User friendly

Accounting Manager from 100 to 199 room Bed & Breakfast & Inn in San Jose (United States of America)

Verified
28 days ago
Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries
Country United States of America
Accounting Manager
Large Hotel
Alex from M3 replied
Thank you for sharing your experience with M3! It's great to hear that features like easy access to accounts payable history and detailed invoice visibility are supporting your operations effectively. Month-end journal entry processing is a critical component, and it's encouraging to know this aspect is streamlined for you. Regarding the areas for improvement, your feedback on document uploading and the desire for streamlined accrual processes is highly valuable. Enhancing the document upload experience and introducing functionality to accrue accounts payable in a batch could indeed save time and reduce repetitive work. These suggestions will certainly be noted as we continue evolving the platform to better serve your needs. We appreciate your insights and look forward to delivering updates that enhance your experience even further!
10

M3 hotel accounting soft

Staff accountant from in

Verified
29 days ago
-The software offers specialized modules such as Accounting Core, which allows for real-time financial reporting and forecasting, and Labor Management, which focuses on optimizing labor costs, the largest expense for most hotels. Additionally, its customizable reporting features, such as the Report Writer, let users design financial reports...
Staff accountant
10

Regional Director of Sales

Regional Director of Sales from 100 to 199 room Branded Hotel in Memphis (United States of America)

Verified
1 months ago
*I like that the system is user friendly*Easy to train staff on the system and seems to be very realiable.
Country United States of America
Regional Director of Sales
Large Hotel
Alex from M3 replied
Thank you for your feedback! We’re glad to hear that you find the system user-friendly, reliable, and easy to train staff on. We appreciate your suggestion about improving scanner connectivity and understand how challenging it can be depending on the laptop being used. Your input is valuable, and we’ll take it into consideration as we work on enhancing the platform. Thank you for sharing your experience!
10

AN EXCEPTIONAL TOOL

AGM from 100 to 199 room Branded Hotel in Denton (United States of America)

Verified
1 months ago
I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonst...
Country United States of America
AGM
Large Hotel
Alex from M3 replied
Thank you for your incredibly detailed and thoughtful feedback! We’re thrilled to hear about your positive experiences and the high level of satisfaction you’ve had with our services. It’s fantastic to know that our team’s professionalism, attentiveness, and dedication to exceeding expectations have made such an impact. Your recognition of our commitment to sustainability and ethical practices is particularly meaningful, as these values are core to who we are. We also appreciate your suggestions for additional scanner options and your insights into employee engagement and customer service personalization. These ideas are invaluable as we continually strive to enhance both our services and internal operations. Your feedback inspires us to maintain the high standards you’ve come to expect, and we’re grateful for your recommendation. Thank you for sharing your experience—it truly motivates us to keep delivering excellence!
9

Fort Worth

General Manager from 75-99 room Branded Hotel in Campbell (United States of America)

Verified
1 months ago
All in one place, from Accounting, Forecasting , to P & L Report. What I like the most is the Account Payable part; it is very detailed and informative.
Country United States of America
General Manager
Large Hotel
Alex from M3 replied
Thank you for your review! We’re glad to hear that you appreciate having everything in one place, especially the detailed and informative Accounts Payable feature. We understand your concerns about frequent maintenance, connectivity issues, and challenges with setting up a second user. These are important points, and we’ll take them into consideration as we continue to improve our platform. Your feedback is invaluable, and we’re here to support you if you need any assistance!
10

Great Tool

Assistant General Manager from 100 to 199 room Bed & Breakfast & Inn in San Leandro (United States of America)

Verified
1 months ago
The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program
Country United States of America
Assistant General Manager
Large Hotel
Alex from M3 replied
Thank you for your feedback! We’re thrilled to hear that you find the tool efficient and easy to use without any issues. Your positive experience means a lot to us, and we’re glad the program is meeting your needs so well. If you ever have suggestions or questions in the future, don’t hesitate to let us know!
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

A simple and easy to use accounting tool which can be used / trained super fast! I have been into the Finance & Accounting industry for over 20 years and have worked across many tools but M3 is truly one of my favorite in terms of all the parameters.

Question:

What differentiates this product or service from the competition?

Answer:

The ease to use - A tool which has all the necessary setup but easy to use and train the team. The way the subledgers are integrated with GL and the ease with which we can set up the reporting the way we want stands out.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Integrating with PMS systems is relatively simple and not a time-consuming act. Integrating with third party payroll processing is also pretty good. Hotel GMs can find it relatively easy to understand the process flow, read and work on the tool with less or no exposure to accounting

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News

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M3

1 month ago

M3 Honored with Silver Globee® Winner at the 17th Annual 2024 Globee® Awards for Achievement (Women in Business)

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M3

4 months ago

Blackstone Acquires Majority Stake in Leading Hotel Accounting Software and Services Provider M3

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M3

5 months ago

The Story of Crescent Hotels & Resorts

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M3

7 months ago

M3 and Paymerang Expand Partnership to Accelerate Payment Automation for Hotel Finance Teams

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M3

7 months ago

M3 and AvidXchange Expand Partnership

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M3

7 months ago

M3 Honored as Gold Stevie Award Winner In 2024 American Business Awards

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M3

9 months ago

Energage Named M3 A Winner of the 2024 Top Workplaces USA

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M3

10 months ago

M3 Announces Two New Executive Team Members

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M3

10 months ago

M3 Named 2023 Most Innovative Cloud-Based Financial Platform 2023 - North America by Innovation in Business

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M3

11 months ago

M3 Named Best Finance & Accounting Software for the 4th Consecutive Year in the 2024 HotelTechAwards

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M3

1 year ago

M3 Unleashes Cutting-Edge, Next-Generation Accounting Platform

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M3

1 year ago

M3 and Trintech Release New Enhancements to Streamline Financial Processes

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M3

1 year ago

M3 Announces Promotion of Two Senior Executives

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M3

1 year ago

A Blueprint for Success: Unraveling the Complexities of Budgeting and Forecasting

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M3

1 year ago

M3 Achieves Remarkable Q1 Sales Results as the Leading Provider of Back-Office Solutions for the Hospitality Industry

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M3

1 year ago

M3 Honored as Gold Stevie® Award Winner in 2023 American Business Awards®

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M3

1 year ago

M3 Announces Upcoming 2023 Conference Season Attendance

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M3

1 year ago

M3 Named 2022 Best Cloud-Based Financial Platform by Innovation in Business

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M3

1 year ago

M3 Named Best Finance & Accounting Software for 3rd Consecutive Year in the 2023 HotelTechAwards

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M3

1 year ago

M3 Propelling Into 2023 As It Surpasses 7,500th Hotel Milestone

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M3

2 years ago

GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio

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M3

2 years ago

M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures

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M3

2 years ago

M3’s Director of Development, Named a Timmy Award Best Tech Manager Finalist

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M3

2 years ago

M3 Releases Geofencing and Beacon Features Within Labor Management Mobile App

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M3

2 years ago

M3 Eases Back-Office Processes For Summit Hospitality

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M3

2 years ago

M3 Releases New Features Within Budget and Forecast Tool

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M3

2 years ago

M3 Aids GF Hotels & Resorts in Exponential Growth

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M3

2 years ago

M3 Adds 7,000th Hotel as Record Growth Continues

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M3

2 years ago

M3 Wins Globee® in the 14th Annual 2022 Golden Bridge Business and Innovation Award

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M3

2 years ago

M3 Releases New Features Within Labor Management Mobile App

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M3

2 years ago

M3 Recognized as Top Employer in Greater Atlanta Area

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M3

2 years ago

M3 Recognized as Company of the Year - Hospitality & Leisure in 2022 American Business Awards®

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M3

2 years ago

M3 Benefits Luminous Hotel Management Through the Power of It's Top Rated Hotel Accounting Solution

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M3

2 years ago

M3 and Trintech Announce Strategic Partnership to Help the Hospitality Industry Streamline and Automate the Financial Close Process

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M3

2 years ago

M3 Helps Launch $350k Ukraine Relief Initiative by Becoming a Founding Partner of HospitalityforPeace.org

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M3

2 years ago

M3 Announces Keynote Speaker for 2022 Partners’ Meeting

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M3

2 years ago

M3’s New Mobile App Takes the Work out of Labor Management

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M3

2 years ago

M3 Named Best Reporting & Accounting Software in 2022 HotelTechAwards

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M3

3 years ago

M3 Launches M3 Expense Management, Powered by SIB, Offering Cost Reductions and Spend Analyses to Customers

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M3

3 years ago

M3 to Showcase Latest Offerings and Developments at 2021 HITEC Dallas

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M3

3 years ago

How To Choose a Hotel Accounting Package

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M3

3 years ago

M3 Receives National Recognition as Top 2021 Employer

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M3

3 years ago

M3 Looks Ahead to 2021 AAHOA Convention

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M3

3 years ago

M3 Named Gold Globee® Winner in the 13th Annual 2021 Golden Bridge Business and Innovation Awards

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M3

3 years ago

M3 Welcomes Over 25 New Accounting Core Customers

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M3

3 years ago

M3 Launches Labor Management Mobile App

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M3

3 years ago

M3 Donates $100,000 to Support India COVID-19 Relief

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M3

3 years ago

M3 Welcomes Sage Hotel Management to Growing Customer Base

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M3

3 years ago

How Hoteliers Should React to New Forecasting Challenges in 2021

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90% recommended by 1680 hotels

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Support

Verified Support

M3 has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Recommended

89%

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