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Ratings Snapshot
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Ranked #5 out of 63 in Business Intelligence
M3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreM3 (Insight) Overview
M3 (Insight) Overview
M3 Insight is a self-service business intelligence application for hotel management companies and owners that centralizes data and is the single source of truth for a hotelier’s portfolio. Insight also enables hoteliers to report on data from some of the industry’s most recognized data providers, including M3 Accounting Core, M3 Budget and Forecast, STR, GSS, OTB, M3 Labor Management, and 3rd ...
About M3 View website
Founded in 1998 | Headquarters in Lawrenceville United States | 554 employeesThe best back-office hosted software solution provider for the Hospitality Industry. We provide accounting, business intelligence, and payroll solutions across ...
Other Products by M3
Integrates with
- Channel Managers
- Livechat & Chatbots
- Guest Messaging Software
What customers love about M3 (Insight)
Area Director of Revenue
As a revenue manager I like the fact that it is cloud based and easily accessible by all the departments working in different locations. Brand data feeds is another big plus.
Owner
Great accounting software.
Director of Operations
I've always received prompt service which is important to me. I like that the system is created for the hotel industry making it easy on our accounting team. I think the system is all-around user friendly.
Expert Q&A and Partner Recommendations
What does this product or service do well?
M3 is the only hospitality accounting resource I would be willing to recommend to our clients. Not only are their services best in class, but their team goes above and beyond for their clients for any given question or request. They truly care about their employees, partners, and their clients at a ...
by Alexis Werner (SIB Fixed Cost Reduction) on December 07, 2022
See more answers (5)What differentiates this product or service from the competition?
The quality of their service is unmatched. Products and services are on trend and current - as well as user-friendly. M3 partners with industry leaders (like SIB) to offer additional benefits to clients and provide a spotlight on services that can improve operations. Having a trusted partner to vet ...
by Alexis Werner (SIB Fixed Cost Reduction) on December 07, 2022
See more answers (5)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you are looking for a top-tier accounting solution that can improve operations and provide unmatched reporting, I would put M3 at the top of your list. Not only will you receive top-tier services and products, but you will have a trusted partner (with YEARS of combined first-hand hospitality expe...
by Alexis Werner (SIB Fixed Cost Reduction) on December 07, 2022
See more answers (5)Features
Clients & references
References & testimonials
Being able to consolidate information very efficiently has saved countless amounts of work hours.
Insight's ability to integrate with third-party data, such as Smith Travel and brand Guest Satisfaction Scores (GSS), is important because owners want to see more than just the revenue from the day.
Featured partners
Case studies
Active Markets
- South America
- Europe
- Central America
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- North America
- United States of America
- Canada
- Denmark
- Bahamas
January 26, 2023
M3 (Insight) Review: Strong general ledger application and invoice printing
Director of Finance from Boutiques in København (Denmark)
What do you like most?
Ease of use, simplicity. General ledger application and the ability to see and print invoices. Interface with banking application at California Bank and Trust.
What do you dislike or think could be improved?
My AP person seems to get kicked out the system a lot. In the inputting of account payables the clerk will be kicked out of system.
January 24, 2023
M3 (Insight) Review: Very Satisfied
President Encore Hospitality from Branded Hotels in Dallas (United States of America)
What do you like most?
I like working with the Staff at m3. Always responsive willing to help. I like the business intelligence and analytics.
What do you dislike or think could be improved?
Nothing at this time i think everything is in great shape. I would highly recommend to anyone. I have been a customer for over 15 years.
January 20, 2023
M3 (Insight) Review: Time saving
CFO from Resorts in Deerwood (United States of America)
What do you like most?
M3 has helped us streamline our day to day accounting tasks, by automating several processes that were done manually. Business ingelligence has been a great feature to use
What do you dislike or think could be improved?
It could be more user friendly, on the accounting side. The set up for single companies is rather confusing to new users.
January 19, 2023
M3 (Insight) Review: DoubleTree South Bend Night Audit
night auditor from Branded Hotels in Victoria (Canada)
What do you like most?
I like how fast it goes. It is very easy to imput the data once the night audit worksheet balances
What do you dislike or think could be improved?
The only problem I have had with it was when I mis-typed the email I was sending the report to. If the email is invalid, the screen freezes up, and you can't do anything with it until Support fixes it. Fo...
January 18, 2023
M3 (Insight) Review: overall a good hospitality software that needs to upgrade it's construction module for handling of PIPs, addit...
Senior Accountant from Branded Hotels in Torrance (United States of America)
What do you like most?
very good canned reports with link to ledgers Drill down feature very useful when auditing Bank reconciliation is user friendly and efficient
What do you dislike or think could be improved?
The need to upgrade the con track module for handling of Property Improvement Plans, additions and new construction Ability to put in a contract but not have the entire amount showing as open payable
December 06, 2022
M3 (Insight) Review: M3 has been a true partner in each step of our growth as an organization
Principal / Chief Development Officer from Other in Alpharetta (United States of America)
What do you like most?
* M3's innovation to take necessary steps to be in front of required efficiency changes * Willingness to work with it's partners in finding better solutions to make what's offered to the field a better p...
What do you dislike or think could be improved?
* As would be our ask of any type of company like M3, it would be that our requests are addressed even faster.
Pricing
M3 hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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I love having reports easily accessible at my finger tips. Multiple functionality makes setting up reports an ease. The preset reports are great!