M3 (Insight)

4.4 (236 REVIEWS)

HTR Score icon
HT Score  
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
User avatar image User avatar image User avatar image User avatar image User avatar image User avatar image

Raghavendran, Anna, Justin + 17 more experts recommend M3

Read Recommendations
Product Banner

M3 (Insight)

4.4 (236 REVIEWS)

Ranked 4 (out of 69) in Business Intelligence

M3 Insight – Business Intelligence plus Budgeting & Forecasting designed specifically for hospitality.

User avatar image User avatar image User avatar image

Bell avatar Bell - AI powered product analyst

I analyzed all of M3’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like how M3 Accounting Software addresses industry-specific needs with robust features such as multi-property management, real-time financial reporting, and advanced automation. Its Detailed Accounts Payable and P&L modules help streamline financial operations, thereby reducing administrative overheads. The platform's capability to integrate with multiple PMS and data sources supports a 'single source of truth' for financial analysis. Users note the steep learning curve due to complex functionalities, suggesting potential improvements in user training and interface simplification.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Davidson Hospitality, Hotel Equities, Sage Hospitality & 565 others

Read their reviews

What Types of Hotels M3 is Popular For

Size

23 | X-Small (1-9 room)

16 | Small (10-24 room)

75 | Mid-Sized (25-74 room)

344 | Large (75-199 room)

192 | X-Large (200+ room)

Country

582 | United States of America

28 | Canada

6 | Bahamas

4 | United Kingdom

3 | Mexico

3 | India

3 | Singapore

2 | Italy

2 | Cayman Islands

1 | United Arab Emirates

1 | New Zealand

1 | Kenya

1 | China

1 | Greece

1 | Malaysia

1 | Denmark

1 | Puerto Rico

Type

464 | Branded Hotels

282 | Bed & Breakfast & Inns

226 | Boutiques

208 | Airport/Conference Hotels

207 | Limited Service & Budget Hotels

160 | Luxury Hotels

142 | Resorts

131 | City Center Hotels

73 | Extended Stay & Serviced Apartments

30 | Hostels

23 | Motels

17 | Casinos

15 | RV Parks & Campgrounds

8 | Vacation Rentals & Villas

Region

613 | North America

9 | Central America

8 | Europe

8 | Asia Pacific

1 | Oceania

1 | Middle East

1 | Africa

Category

523 | Hotel Accounting Software

240 | Scheduling & Workforce Management

236 | Business Intelligence

What is M3?

Founded in 1998 | Headquarters in Lawrenceville (United States) | 554 employees
M3 (Insight) is a self-service business intelligence application tailored specifically for hotel management companies and owners. The platform centralizes data, becoming the single source of truth for a hotelier's portfolio. By integrating with recognized industry data providers such as M3 Accounting Core, M3 Budget and Forecast, STR, GSS, OTB, M3 Labor Management, and third-party labor data, it removes the hassle of gathering and managing data from multiple systems. This enables hoteliers to quickly generate detailed financial reports, robust document imaging, and customized insights, significantly improving operational efficiency and decision-making.

View website

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of M3 products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by M3

FAQs

Capabilities

Powerful Business Intelligence

Budget and Forecast

Hospitality Specific Drivers

Role Based Access/Security

Mobile Application

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Available Add-ons & Modules

M3 Accounting Core

Hotel Accounting Software
Top back-office software for hospitality, offering accounting, BI, and payroll solutions with real-time reports. The module-based financial solution includes automations, forecast and budgeting, intelligent document imaging, and mission-critical reports to help reduce overhead and labor costs. Stay competitive with comprehensive tools designed for your success.

PREMIUM ADD-ON

M3 Labor Management

Scheduling & Workforce Management
M3 Labor Management streamlines workforce management with labor time optimization, payroll integration, reporting, and mobile access. It offers secure time and attendance options, biometric verification, geofencing, and simplified forecast driven scheduling, bonus distribution, and contractor management, while providing flexible reporting and real-time labor tracking.

PREMIUM ADD-ON

M3 Reviews Summary

4.4
Very Good
Ease of Use
4.5/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, M3 (Insight) is the #4 most trending product in the Business Intelligence category (out of 69) and the #136 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

M3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
92 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

M3 Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

M3 Average M3

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

3

Success Stories

6

References

9

Featured Customers

More Products by M3

https://ucarecdn.com/11b2da6f-bf11-4f63-af18-723020195904/-/crop/781x489/0,0/-/preview/
https://ucarecdn.com/afb76f15-5362-433d-a816-f0bb96f6016e/
https://ucarecdn.com/35876395-78dc-4c66-bfa8-0cd131be6aa8/-/crop/1435x898/0,0/-/preview/

M3 Reviews

Hotelier Rating

Excellent
174
Very Good
27
Average
17
Poor
9
Terrible
9

Property Size

  • X-Small (13)
  • Small (7)
  • Mid-Sized (27)
  • Large (124)
  • X-Large (56)

Country

  • United States of America
    United States of America
    (201)
  • Canada
    Canada
    (9)
  • Bahamas
    Bahamas
    (2)
  • Mexico
    Mexico
    (2)
  • India
    India
    (2)
  • New Zealand
    New Zealand
    (1)
  • Malaysia
    Malaysia
    (1)
  • Denmark
    Denmark
    (1)
  • Singapore
    Singapore
    (1)
  • United Kingdom
    United Kingdom
    (1)
  • China
    China
    (1)
  • Puerto Rico
    Puerto Rico
    (1)

Region

  • North America
    North America
    (212)
  • Europe
    Europe
    (2)
  • Asia Pacific
    Asia Pacific
    (5)
  • Oceania
    Oceania
    (1)
  • Central America
    Central America
    (3)
10

M3 Accounting core

Controller from 200 to 499 room Boutique in Chicago (United States of America)

Verified
1 days ago
Excellent and timely customer support User friendly software programs Available documentation on line for easy reference lookup. Good AP aging report and check register
Country United States of America
Controller
X-Large Hotel
9

M3 makes Trial Balance a snap!

GM from 100 to 199 room Limited Service & Budget Hotel in Cranfield (United Kingdom)

Verified
1 days ago
Our 3rd year using M3, and our favorite tech is the ability to drill down to the physical copy of the invoice. Every expense is tracked and traceable
Country United Kingdom
GM
Large Hotel
10

Great system backed up with amazing customer service

Accounting from 100 to 199 room Boutique in West Hollywood (United States of America)

Verified
1 days ago
System is fast! User friendly and it doesn't go down. The customer service is reliable, friendly and professional. Whatever I need is simply there.
Country United States of America
Accounting
Large Hotel
Veronica from M3 replied
Thank you so much for your positive review of M3. We value your feedback and are constantly working to make your experience better. Enjoy your day!
10

A program that gets the job done!

Assistant Financial Controller from 50-74 room Bed & Breakfast & Inn in Farmville (United States of America)

Verified
1 days ago
I like the internal controls such as vendor invoices can be entered but not posted. Someone else can review for accurate coding and then post the invoice. I feel controls are certainly needed and M3 gives you that whether it's entering invoices or journal entries. Sometimes vendor invoices need to be recoded if the AP Clerk or GM fails to s...
Country United States of America
Assistant Financial Controller
Mid-Sized Hotel
Veronica from M3 replied
Thank you so much for your positive review of M3. We value your feedback and are constantly working to make your experience better. Enjoy your day!
10

M3 stands above all other accounting software

Chairman from 1 to 4 room Branded Hotel in San Diego (United States of America)

Verified
1 days ago
-M3 promised P&Ls by the 15th - they are the only company that came through for all our hotels-M3 has the easiest to read financial statements
Country United States of America
Chairman
X-Small Hotel
Alex from M3 replied
Thank you for your review! We are glad to hear that our product suite is working well for your hotel portfolio! We appreciate any and all feedback at M3 – as it is what makes us know how we can better serve our customers. Thank you for being a valued customer. As always, let us know if you need anything. - Alex Chiu, Digital Marketing Specialist
6

Easy to navigate

Senior Administrative Asst from 75-99 room Bed & Breakfast & Inn in Staunton (United States of America)

Verified
1 days ago
Scanning in the invoices and not having to keep all the invoices for years is nice. I like being able to set a code for a vendor that uses a code that is the same each month.
Country United States of America
Senior Administrative Asst
Large Hotel
Alex from M3 replied
Thank you for your review! We are glad to hear that our product suite is working well for your hotel portfolio! We appreciate any and all feedback at M3 – as it is what makes us know how we can better serve our customers. Has scanning reliability improved? If so, we would love an updated review. Thank you for being a valued customer. As always, let us know if you need anything. - Alex Chiu, Digital Marketing Specialist
10

Assistant General Manager

Assistant General manager from 75-99 room Branded Hotel in Houston (United States of America)

Verified
1 days ago
I like that it has made reporting numbers and invoicing much easier. with that being said i don't think much more needs to be said. Less is more in this situation. doncha think?
Country United States of America
Assistant General manager
Large Hotel
Veronica from M3 replied
Thank you so much for your positive review of M3. We value your feedback and are constantly working to make your experience better. Enjoy your day! - Veronica Burman
10

Designed For Hoteliers

Controller from 100 to 199 room Bed & Breakfast & Inn in Jackson (United States of America)

Verified
1 days ago
1.Available most anywhere you have internet. 2.Multiple company & property capability. 3.Customizable financial statements. 4.Excelent tech help. 5.Great use of being able to go to a "paperless office"
Country United States of America
Controller
Large Hotel
Alex from M3 replied
Thank you for your review! We are glad to hear that our product suite is working well for your hotel portfolio! We appreciate any and all feedback at M3 – as it is what makes us know how we can better serve our customers. Thank you for being a valued customer. As always, let us know if you need anything. - Alex Chiu, Digital Marketing Specialist
9

M3 has amazing products uniquely designed for hotel accounting and operational reporting!

Assistant Director of Accounting from 50-74 room Resort in Flowood (United States of America)

Verified
1 days ago
Accounting Core has been beneficial to us in keeping all aspects of accounting organized and done properly. Business Intelligence reporting has been praised by our operations team due to the ease of getting key information into one report. I love being able to access a lot of info in one system.
Country United States of America
Assistant Director of Accounting
Mid-Sized Hotel
Haley from M3 replied
Thank you for your review! We are glad to hear that our product suite is working well for your hotel portfolio! We appreciate any and all feedback at M3 – as it is what makes us know how we can better serve our customers. Thank you for being a valued customer. As always, let us know if you need anything. - Haley Wolf, Marketing Manager
10

Excellent software for cost controls

Business Operations and Systems Specialist from 100 to 199 room Bed & Breakfast & Inn in Frederick (United States of America)

Verified
1 days ago
I use Insight and Labor Management on a daily basis to maximize GOP for a portfolio of 13 select service hotels. The custom built dashboards in Insight are key to our operations, both on a Corporate and property level. Monitoring our labor standards vs actuals in Labor Management has been a pivotal part of getting us through the pandemic....
Country United States of America
Business Operations and Systems Specialist
Large Hotel
Alex from M3 replied
Thank you for your review! We are glad to hear that our product suite is working well for your hotel portfolio! We appreciate any and all feedback at M3 – as it is what makes us know how we can better serve our customers. Thank you for being a valued customer. As always, let us know if you need anything. - Alex Chiu, Digital Marketing Specialist
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 24

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

M3 Accounting was built for the hotel industry specifically, so its solutions match and evolve with the industry's needs. M3 offers an excellent tool with comprehensive financial management capabilities, user-friendly interfaces, and integration options.

Question:

What differentiates this product or service from the competition?

Answer:

M3 allows you to customize your reporting depending on your unique needs, they invest in staff training, and leverage operational benchmarking by HotStats to complement their own products and services.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would advice them to make use of all the support options M3 has to offer to make sure that they are setting up the reports and accounts to meet their unique needs. M3 is very responsive and has multiple ways of communicating with customers, so don't miss your chance to engage with them!

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 4 recommend
Recommended by
RecommendationAvatar
Laura Resco Director - Hotel Intelligence Americas @ HotStats
RecommendationAvatar
Melanie Crow SVP Sales Enablement @ Inova Payroll, Inc.
RecommendationAvatar
Michael Grove COO @ Hotstats
RecommendationAvatar
Alexis Werner Strategic Accounts Manager @ SIB Fixed Cost Reduction
RecommendationAvatar
Stuart Ethridge EVP - Strategic Partners @ Netchex
RecommendationAvatar
Laura Resco Director - Hotel Intelligence Americas @ HotStats
RecommendationAvatar
Melanie Crow SVP Sales Enablement @ Inova Payroll, Inc.
RecommendationAvatar
Michael Grove COO @ Hotstats
RecommendationAvatar
Alexis Werner Strategic Accounts Manager @ SIB Fixed Cost Reduction
RecommendationAvatar
Stuart Ethridge EVP - Strategic Partners @ Netchex
RecommendationAvatar
Melanie Crow SVP Sales Enablement @ Inova Payroll
RecommendationAvatar
Melanie Smith Clary Partner Marketing Lead @ Netchex
Are you a consultant or vendor that recommends M3? Leave a recommendation

News

logo

M3

1 month ago

M3 Honored As Bronze Stevie® Award Winner In 2025 American Business Awards®

post image
logo

M3

2 months ago

Celebrating a Decade of Success: M3 and Inova Payroll’s Partnership Fuels Hospitality Industry Growth

post image
logo

M3

2 months ago

M3 and SIB Strengthen Strategic Partnership to Deliver Greater Cost Savings, Efficiency, and Financial Clarity for Hoteliers

post image
logo

M3

3 months ago

M3 Partners with Edenred to Revolutionize Financial Operations in the Hospitality Industry

post image
logo

M3

3 months ago

M3 and Reeco Announce Strategic Alliance to Simplify Hospitality Procurement & Financial Management

post image
logo

M3

3 months ago

JoAnn Kintzel Joins M3 as CEO Following Blackstone Acquisition

post image
logo

M3

5 months ago

M3 Named Best Finance & Accounting Software and Best Labor Management Software in the 2025 HotelTechAwards

post image
logo

M3

6 months ago

M3 Honored with Silver Globee® Winner at the 17th Annual 2024 Globee® Awards for Achievement (Women in Business)

post image
logo

M3

10 months ago

Blackstone Acquires Majority Stake in Leading Hotel Accounting Software and Services Provider M3

post image
logo

M3

11 months ago

The Story of Crescent Hotels & Resorts

post image
logo

M3

1 year ago

M3 and Paymerang Expand Partnership to Accelerate Payment Automation for Hotel Finance Teams

post image
logo

M3

1 year ago

M3 and AvidXchange Expand Partnership

post image
logo

M3

1 year ago

M3 Honored as Gold Stevie Award Winner In 2024 American Business Awards

post image
logo

M3

1 year ago

Energage Named M3 A Winner of the 2024 Top Workplaces USA

post image
logo

M3

1 year ago

M3 Announces Two New Executive Team Members

post image
logo

M3

1 year ago

M3 Named 2023 Most Innovative Cloud-Based Financial Platform 2023 - North America by Innovation in Business

post image
logo

M3

1 year ago

M3 Named Best Finance & Accounting Software for the 4th Consecutive Year in the 2024 HotelTechAwards

post image
logo

M3

1 year ago

M3 Unleashes Cutting-Edge, Next-Generation Accounting Platform

post image
logo

M3

1 year ago

M3 and Trintech Release New Enhancements to Streamline Financial Processes

post image
logo

M3

1 year ago

M3 Announces Promotion of Two Senior Executives

post image
logo

M3

1 year ago

A Blueprint for Success: Unraveling the Complexities of Budgeting and Forecasting

post image
logo

M3

2 years ago

M3 Achieves Remarkable Q1 Sales Results as the Leading Provider of Back-Office Solutions for the Hospitality Industry

post image
logo

M3

2 years ago

M3 Honored as Gold Stevie® Award Winner in 2023 American Business Awards®

post image
logo

M3

2 years ago

M3 Announces Upcoming 2023 Conference Season Attendance

post image
logo

M3

2 years ago

M3 Named 2022 Best Cloud-Based Financial Platform by Innovation in Business

post image
logo

M3

2 years ago

M3 Named Best Finance & Accounting Software for 3rd Consecutive Year in the 2023 HotelTechAwards

post image
logo

M3

2 years ago

M3 Propelling Into 2023 As It Surpasses 7,500th Hotel Milestone

post image
logo

M3

2 years ago

GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio

post image
logo

M3

2 years ago

M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures

post image
logo

M3

2 years ago

M3’s Director of Development, Named a Timmy Award Best Tech Manager Finalist

post image
logo

M3

2 years ago

M3 Releases Geofencing and Beacon Features Within Labor Management Mobile App

post image
logo

M3

2 years ago

M3 Eases Back-Office Processes For Summit Hospitality

post image
logo

M3

2 years ago

M3 Releases New Features Within Budget and Forecast Tool

post image
logo

M3

2 years ago

M3 Aids GF Hotels & Resorts in Exponential Growth

post image
logo

M3

2 years ago

M3 Adds 7,000th Hotel as Record Growth Continues

post image
logo

M3

2 years ago

M3 Wins Globee® in the 14th Annual 2022 Golden Bridge Business and Innovation Award

post image
logo

M3

3 years ago

M3 Releases New Features Within Labor Management Mobile App

post image
logo

M3

3 years ago

M3 Recognized as Top Employer in Greater Atlanta Area

post image
logo

M3

3 years ago

M3 Recognized as Company of the Year - Hospitality & Leisure in 2022 American Business Awards®

post image
logo

M3

3 years ago

M3 Benefits Luminous Hotel Management Through the Power of It's Top Rated Hotel Accounting Solution

post image
logo

M3

3 years ago

M3 and Trintech Announce Strategic Partnership to Help the Hospitality Industry Streamline and Automate the Financial Close Process

post image
logo

M3

3 years ago

M3 Helps Launch $350k Ukraine Relief Initiative by Becoming a Founding Partner of HospitalityforPeace.org

post image
logo

M3

3 years ago

M3 Announces Keynote Speaker for 2022 Partners’ Meeting

post image
logo

M3

3 years ago

M3’s New Mobile App Takes the Work out of Labor Management

post image
logo

M3

3 years ago

M3 Named Best Reporting & Accounting Software in 2022 HotelTechAwards

post image
logo

M3

3 years ago

M3 Launches M3 Expense Management, Powered by SIB, Offering Cost Reductions and Spend Analyses to Customers

post image
logo

M3

3 years ago

M3 to Showcase Latest Offerings and Developments at 2021 HITEC Dallas

post image
logo

M3

3 years ago

How To Choose a Hotel Accounting Package

post image
logo

M3

3 years ago

M3 Receives National Recognition as Top 2021 Employer

post image
logo

M3

3 years ago

M3 Looks Ahead to 2021 AAHOA Convention

post image
logo

M3

3 years ago

M3 Named Gold Globee® Winner in the 13th Annual 2021 Golden Bridge Business and Innovation Awards

post image
logo

M3

3 years ago

M3 Welcomes Over 25 New Accounting Core Customers

post image
logo

M3

3 years ago

M3 Launches Labor Management Mobile App

post image
logo

M3

4 years ago

M3 Donates $100,000 to Support India COVID-19 Relief

post image
logo

M3

4 years ago

M3 Welcomes Sage Hotel Management to Growing Customer Base

post image
logo

M3

4 years ago

How Hoteliers Should React to New Forecasting Challenges in 2021

post image

M3 Integrations

Need better tech connections?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
Cloudbeds
Cloudbeds

90% recommended by 1687 hotels

Channel Managers
+2 more
Actabl
Actabl

93% recommended by 1536 hotels

Scheduling & Workforce Management
Oracle Hospitality
Oracle Hospitality

92% recommended by 596 hotels

Property Management Systems
Mews
Mews

91% recommended by 583 hotels

Property Management Systems
RMS
RMS

85% recommended by 356 hotels

Hotel Management Software
WebRezPro
WebRezPro

94% recommended by 227 hotels

Property Management Systems
Stayntouch
Stayntouch

94% recommended by 210 hotels

Property Management Systems
InnQuest
InnQuest

88% recommended by 138 hotels

Hotel Management Software
Visual Matrix PMS

This integration hasn’t been verified by Visual Matrix PMS yet.

Visual Matrix PMS

91% recommended by 114 hotels

Hotel Management Software
SkyTouch Technology
SkyTouch Technology

89% recommended by 113 hotels

Property Management Systems

Support

Verified Support

M3 has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

Request a Quote

Response Time

2 days

Recommended

89%

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .


English (EN)
Terms of Use · Privacy Policy · Newsletter · About
Copyright © HotelTechReport 2025

Get personalized product recommendations

Product recommendations advisor

Ghostel icon
You’re almost done
Are you sure you want to leave and lose your progress?
I want to continue
I want to leave