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M3 (Insight)
4.4 (235 REVIEWS)
Raghavendran, Anna, Justin + 17 more experts recommend M3
Read RecommendationsRanked 5 (out of 63) in Business Intelligence
M3 Insight – Business Intelligence plus Budgeting & Forecasting designed specifically for hospitality.
89% recommended by 567 hotels
Davidson Hospitality, Hotel Equities, Sage Hospitality & 564 others
Bell - AI powered product analyst
I analyzed all of M3’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like how M3 Accounting Software addresses industry-specific needs with robust features such as multi-property management, real-time financial reporting, and advanced automation. Its Detailed Accounts Payable and P&L modules help streamline financial operations, thereby reducing administrative overheads. The platform's capability to integrate with multiple PMS and data sources supports a 'single source of truth' for financial analysis. Users note the steep learning curve due to complex functionalities, suggesting potential improvements in user training and interface simplification.
Davidson Hospitality, Hotel Equities, Sage Hospitality & 564 others
Read their reviewsSupport
Foundational
Hoteliers often commend M3 Accounting Software's support for its accessibility across various channels, including chat, phone, and email, ensuring users can reach out effortlessly whenever assistance is needed. Users have highlighted the promptness of the support team in resolving issues swiftly, minimizing disruptions to their operations. Furthermore, the expertise of M3's support staff is praised, with many hoteliers noting their effectiveness in addressing complex queries and providing knowledgeable guidance. The software's onboarding process also receives positive feedback, with support playing a crucial role in easing the initial setup and training for new users, ensuring they are comfortable with the system from the start. Lastly, M3's comprehensive resources, such as FAQs, tutorials, and documentation, are appreciated for their usefulness in helping users make the most of the software's features.
Corporate Director of Internal Strategy
2 months ago
Verified
... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...
See full reviewGeneral Manager
2 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always been expedient ...
See full reviewGeneral Manager
2 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always ...
See full reviewGeneral Manager
2 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always been expedient ...
See full reviewEVP sales
2 months ago
Verified
... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...
See full reviewEVP sales
2 months ago
Verified
... Streamline all brands to one Daily/Monthly/Annual budget and P&L format. ...
See full reviewExecutive Vice President
2 months ago
Verified
... The service that M3 provides is second to none. In addition they offer on call training both live and virtual and are the tech support team is very responsive ...
See full reviewExecutive Vice President
2 months ago
Verified
... The service that M3 provides is second to none. In addition they offer on call training both live and virtual and are the tech support team is very responsive ...
See full reviewController
2 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewController
2 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewGeneral Manager
2 months ago
Verified
... The software is great and doesn't really need to be improved. Every now and then, there is mapping issues and the support I think needs to improve on the timeliness of when issues can be resolved. I ...
See full reviewRegional Controller
2 months ago
Verified
... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...
See full reviewFinance Controller
2 months ago
Verified
... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...
See full reviewFinance Controller
2 months ago
Verified
... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...
See full reviewEVP
2 months ago
Verified
... Nothing. I come from a background where we manage different asset classes. Software to manage other assets is light years ahead. ...
See full reviewGM
2 months ago
Verified
... *I deal with many Support centers.*M3 is the best for friendliness and quick Service.*Encountered Alex many times. He's great to work with. ...
See full reviewGM
2 months ago
Verified
... *I deal with many Support centers.*M3 is the best for friendliness and quick Service.*Encountered Alex many times. He's great to work with. ...
See full reviewPart- Owner of 8 hotels
1 months ago
Verified
... Every morning I get my hotel reporting information at exact time each day ...
See full reviewRevenue Manager
1 months ago
Verified
... The help center could be updated to make it easier to find self-help solutions. User videos could be updates so teach new users how to perform common tasks. ...
See full reviewAssistant Financial Controller
1 months ago
Verified
... I like the internal controls such as vendor invoices can be entered but not posted. Someone else can review for accurate coding and then post the invoice. I feel controls are certainly needed and M3 ...
See full reviewAssistant Financial Controller
1 months ago
Verified
... I like the internal controls such as vendor invoices can be entered but not posted. Someone else can review for accurate coding and then post the invoice. I feel controls are certainly needed and M3 gives you that whether it's entering invoices or journal entries. M3 Tech support is one of the best. They are very knowledgeable ...
See full reviewGeneral Manager
1 months ago
Verified
... The citrix workspace is the cause of any issue we have. It would nice if m3 was a standalone program. Other than that, I do no have any other complaints. ...
See full reviewGeneral Manager
1 months ago
Verified
... The citrix workspace is the cause of any issue we have. It would nice if m3 was a standalone program. Other than that, I do no have any other complaints. ...
See full reviewGeneral Manager
1 months ago
Verified
... The citrix workspace is the cause of any issue we have. It would nice if m3 was a standalone program. Other than that, I do no have any other complaints. ...
See full reviewSenior Corp. Accountant
1 months ago
Verified
... User friendly system with very helpful M3 techsupport, usually receive the response very quickly. ...
See full reviewSenior Corp. Accountant
1 months ago
Verified
... User friendly system with very helpful M3 techsupport, usually receive the response very quickly. ...
See full reviewGeneral Manager
1 months ago
Verified
... Financial preview to view profit and loss. Retrieving and viewing invoice, Scanning and uploading invoice at the same time, Ability to go back and view all old invoices. ...
See full reviewGeneral Manager
1 months ago
Verified
... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...
See full reviewAccounts Payable
1 months ago
Verified
... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...
See full reviewAccounts Payable
1 months ago
Verified
... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...
See full reviewAccounts Payable
1 months ago
Verified
... #dashboard #analytics #chart #reports #insights #chart #graph #forecast #data ...
See full reviewDirector of Sales
1 months ago
Verified
... Support and training could be better. Does not seem as though there is much pre planning that goes into the execution of training . ...
See full reviewDirector of Sales
1 months ago
Verified
... Support and training could be better. Does not seem as though there is much pre planning that goes into the execution of training . ...
See full reviewCorporate Controller
1 months ago
Verified
... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...
See full reviewCorporate Controller
1 months ago
Verified
... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...
See full reviewCorporate Controller
1 months ago
Verified
... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...
See full reviewCorporate Controller
1 months ago
Verified
... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...
See full reviewCorporate Controller
1 months ago
Verified
... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...
See full reviewDirector Finance
1 months ago
Verified
... More stats for management purposes but it has been constantly improving over the years. It is a great tool for the hospitality sector. ...
See full reviewOffice Manager
1 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important ...
See full reviewNight Auditor
1 months ago
Verified
... Setting up occasional reminders to eliminate those vendors having no activity over a certain length of time.This makes finding information more efficient. ...
See full reviewGeneral Manager
1 months ago
Verified
... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...
See full reviewGeneral Manager
1 months ago
Verified
... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...
See full reviewGeneral Manager
1 months ago
Verified
... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...
See full reviewGeneral Manager
1 months ago
Verified
... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...
See full reviewCorporate Controller
1 months ago
Verified
... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...
See full reviewOwner
1 months ago
Verified
... I do believe that response time and availability of service agents or tech support would elevate the customer experience. I've had some difficulites in the past that presented to be very frustrating. ...
See full reviewArea General Manager
1 months ago
Verified
... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...
See full reviewArea General Manager
1 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewArea General Manager
1 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewArea General Manager
1 months ago
Verified
... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...
See full reviewArea General Manager
1 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewArea General Manager
1 months ago
Verified
... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...
See full reviewArea General Manager
1 months ago
Verified
... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...
See full reviewGeneral Manager
1 months ago
Verified
... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...
See full reviewGeneral Manager
1 months ago
Verified
... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...
See full reviewOffice Manager
1 months ago
Verified
... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...
See full reviewOffice Manager
1 months ago
Verified
... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...
See full reviewGM
1 months ago
Verified
... Add a tutorial if any new staff wants to navigate. Log in takes time sometime which is not big issue but if it can be improved. ...
See full reviewDirector of Finance
1 months ago
Verified
... I love the fact you listen to us the users and make updates & improvements on that input. Ie accessing M3help within Accounting Core ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take number dense ...
See full reviewDOS
1 months ago
Verified
... The formatting on the sharable PDF's isn't user friendly and causes some data to be cropped out on larger pivot tables. I don't like the new calendar input for the date filter. The old calendar was more suer friendly. The only complaint on the reporting is the ease in which duplicate emails are easily created but hard to delete. Some part of the dashboards is easily exported to excel and other are not. Being able to share data within the company is the highest propriety and when formatting crops data out and duplicate email bog down everyone's in box it becomes a real nuance. The training ...
See full reviewGM
1 months ago
Verified
... Easy to maneuver, enjoy comparisons. Communication is top notch when help is needed, or an upgrade is happening, very responsive. ...
See full reviewManager
1 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewGeneral Manager
1 months ago
Verified
... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we are able to keep on track of our current labor as well as our future demand. The system allows for easy access to current pay period hours and assists with avoid ...
See full reviewGeneral Manager
1 months ago
Verified
... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we are able to keep on track of our current labor as well as our future demand. The system allows for easy access to current pay period hours and assists with avoiding overtime where it is not needed. Within Accounting Core, the ease of entering invoices, attaching the scanned image, and verifying ...
See full reviewAssistant General Manager
1 months ago
Verified
... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...
See full reviewAssistant General Manager
1 months ago
Verified
... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...
See full reviewAssistant General Manager
1 months ago
Verified
... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...
See full reviewAssistant General Manager
1 months ago
Verified
... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...
See full reviewGeneral Manager
1 months ago
Verified
... Frequently under constructions, I'm not sure this is from MCR side or M3's, also it is very challenging to create the second user (for my AGM), connectivity also isn't the greatest. ...
See full reviewAGM
1 months ago
Verified
... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism ...
See full reviewAGM
1 months ago
Verified
... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine ...
See full reviewAGM
1 months ago
Verified
... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly ...
See full reviewAGM
1 months ago
Verified
... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee Engagement and Development Training Programs: Offer regular ...
See full reviewAGM
1 months ago
Verified
... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee Engagement and Development Training Programs: Offer regular training to keep employees updated with new skills and technology. Clear Communication: Ensure transparent and consistent communication between management and staff. Recognition ...
See full reviewAGM
1 months ago
Verified
... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee ...
See full reviewAccounting Manager
28 days ago
Verified
... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...
See full reviewAccounting Manager
28 days ago
Verified
... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...
See full reviewController
17 days ago
Verified
... M3 Accounting Software stands out for its specialized focus on the hospitality industry, providing tailored financial management tools for hotel operators. ...
See full reviewController
17 days ago
Verified
... M3 Accounting Software is a robust and intuitive platform tailored for the hospitality industry. It excels in managing complex financial operations, offering features like streamlined financial ...
See full reviewAutomation
Assisted
Hoteliers often report that M3 Accounting Software's automation capabilities significantly enhance workflow efficiency by reducing manual tasks and minimizing errors. Users appreciate the ease of use of these automated processes, which simplify complex financial operations and reporting. This automation not only streamlines tasks but also ensures accuracy and saves time, making it a valuable asset for the hospitality industry.
EVP sales
2 months ago
Verified
... Streamline all brands to one Daily/Monthly/Annual budget and P&L format. ...
See full reviewGeneral Manager
2 months ago
Verified
... When it comes to accounting, M3's accounting software is a one stop shop. Very easy to use with many setup options to help optimize the way you want to do your accounting. ...
See full reviewGeneral Manager
2 months ago
Verified
... When it comes to accounting, M3's accounting software is a one stop shop. Very easy to use with many setup options to help optimize the way you want to do your accounting. ...
See full reviewFinance Controller
2 months ago
Verified
... Pricing - I think the platform is great however the price has been increasing significantly during the last few years. Also the installation, implementation and set up process could improve. ...
See full reviewRevenue Manager
1 months ago
Verified
... The software is tailored to our unique requirements of operating hotels. M3 is constantly focused on making the software user friendly and adding enhasements to steeamiline our business processes. ...
See full reviewADOF
1 months ago
Verified
... the system is easy to work with; the support team is amazing and always available. Invoices are easy to be attached. ...
See full reviewADOF
1 months ago
Verified
... the system is easy to work with; the support team is amazing and always available. Invoices are easy to be attached. ...
See full reviewADOF
1 months ago
Verified
... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...
See full reviewADOF
1 months ago
Verified
... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...
See full reviewGeneral Manager
1 months ago
Verified
... Uploading invoices and retrieving, Looking at the financial P&L ...
See full reviewAdministrative Support
1 months ago
Verified
... The GL codes could use some specific, be more specific details. Some vendors When typing some words should already pop up. ...
See full reviewAdministrative Support
1 months ago
Verified
... The GL codes could use some specific, be more specific details. Some vendors When typing some words should already pop up. ...
See full reviewFront Office Manager
1 months ago
Verified
... Maybe invoices due dates notification if possible and reduce the log in process from 2 steps into just one. Thanks ...
See full reviewOffice Manager
1 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also ...
See full reviewOffice Manager
1 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax document, etc. Being able to attached the invoices and other documents in M3 has almost elimated ...
See full reviewArea General Manager
1 months ago
Verified
... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...
See full reviewArea General Manager
1 months ago
Verified
... The installation has proven to be testy. We are still unable to upload the app on my associates computer, even with assistance from M3. ...
See full reviewOffice Manager
1 months ago
Verified
... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...
See full reviewOffice Manager
1 months ago
Verified
... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...
See full reviewPayables Accountant
1 months ago
Verified
... Reporting, system is user friendly, ability to scan documents. Prepaid invoice feature streamline amortizations. Payment wizard and export of checks. ...
See full reviewGeneral Manager
1 months ago
Verified
... The Accounting Core dual email verification that has newly been implemented is slowing the A/P and Daily Report entry process. ...
See full reviewGeneral Manager
1 months ago
Verified
... The Accounting Core dual email verification that has newly been implemented is slowing the A/P and Daily Report entry process. ...
See full reviewStaff accountant
29 days ago
Verified
... -Advanced Automation Features: Expanding automation, such as for routine tasks like invoice processing or tax compliance, could reduce manual intervention further and improve efficiency ...
See full reviewAccounting Manager
28 days ago
Verified
... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...
See full reviewAccounting Manager
28 days ago
Verified
... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...
See full reviewController
17 days ago
Verified
... M3 Accounting Software is a robust and intuitive platform tailored for the hospitality industry. It excels in managing complex financial operations, offering features like streamlined financial reporting, accounts payable/receivable management, and budgeting tools. The software's user-friendly interface and integration capabilities with other hotel management systems enhance its appeal. However, it may require some time to fully grasp for users without an accounting background. Overall, M3 is highly efficient for businesses looking for specialized accounting solutions with strong automation ...
See full reviewController
17 days ago
Verified
... M3 Accounting Software is a robust and intuitive platform tailored for the hospitality industry. It excels in managing complex financial operations, offering features like streamlined financial reporting, accounts payable/receivable management, and budgeting tools. The software's user-friendly interface and integration capabilities with other hotel management systems enhance its appeal. However, it may require some time to fully grasp for users without an accounting background. Overall, M3 is highly efficient for businesses looking for specialized accounting solutions with strong ...
See full reviewIntegrations
Foundational
Hoteliers often highlight the integration capabilities of M3 Accounting Software as a significant advantage. They appreciate the wide range of integrations, particularly with essential systems like Property Management Systems (PMS), Customer Relationship Management (CRM) software, and payment processors. These integrations are typically straightforward to set up, enabling a seamless connection and ensuring smooth data synchronization without frequent issues. Users value the reliability of these integrations, which work consistently, minimizing disruptions in operations. Furthermore, the ability to customize these integrations allows hotel operators to tailor the connections to meet specific business needs, enhancing the overall functionality of their financial management systems.
Corporate Director of Internal Strategy
2 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewGeneral Manager
2 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces ...
See full reviewEVP sales
2 months ago
Verified
... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...
See full reviewAccounting Manager
2 months ago
Verified
... A/P causing many Tech. interruptions and frozen screens a few times. Wish we can use any scanner to connect to M3. ...
See full reviewAccounting Manager
2 months ago
Verified
... A/P causing many Tech. interruptions and frozen screens a few times. Wish we can use any scanner to connect to M3. ...
See full reviewFinancial Controller
2 months ago
Verified
... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...
See full reviewFinancial Controller
2 months ago
Verified
... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...
See full reviewFinancial Controller
2 months ago
Verified
... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...
See full reviewRegional Controller
2 months ago
Verified
... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...
See full reviewADOF
1 months ago
Verified
... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...
See full reviewADOF
1 months ago
Verified
... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...
See full reviewGeneral Manager
1 months ago
Verified
... Automate the invoice reading directly into M3 rather than entering details manually. Looking at monthly invoices collectively in one page. ...
See full reviewAccounting Supervisor
1 months ago
Verified
... The Daily Report functionality is easy to use, corrections are simple to make. Accounts Payable is very easy to use. Exporting reports in pdf and excel works great for my every day needs. ...
See full reviewOffice Manager
1 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached ...
See full reviewOffice Manager
1 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax ...
See full reviewDirector of Operations
1 months ago
Verified
... M3 Integration with other systems ...
See full reviewGM
1 months ago
Verified
... We are having some difficulty with the coordination between Opera Support and M3 Support where both think its the others issue. ...
See full reviewGM
1 months ago
Verified
... We switched from one M3 to Core Accounting. Although there were a couple of issues, it was basicallly seamless and support on those issues was great. ...
See full reviewGM
1 months ago
Verified
... We are having some difficulty with the coordination between Opera Support and M3 Support where both think its the others issue. ...
See full reviewDirector of Finance/Payroll
1 months ago
Verified
... It is easy to use. So far, I can't think of anything I don't like about it. I like the ease of our PMS system uploading into M3 nightly. ...
See full reviewDirector of Finance/Payroll
1 months ago
Verified
... It is easy to use. So far, I can't think of anything I don't like about it. I like the ease of our PMS system uploading into M3 nightly. ...
See full reviewDirector of Finance/Payroll
1 months ago
Verified
... In the AP section when adding a new vendor you can set the GL # default but you can't delete it if you need to change it. It would be nice if the upload from our PMS came over earlier in the morning ...
See full reviewDirector of Finance/Payroll
1 months ago
Verified
... It is easy to use. So far, I can't think of anything I don't like about it. I like the ease of our PMS system uploading into M3 nightly. ...
See full reviewDirector of Finance
1 months ago
Verified
... I love the fact you listen to us the users and make updates & improvements on that input. Ie accessing M3help within Accounting Core ...
See full reviewDirector of Finance
1 months ago
Verified
... Intelligent Imaging still does not work I am unable to access or import any invoices. Do not understand adding 2 vendor partners that do the same thing. Paymerang and the new one ...
See full reviewDirector of Finance
1 months ago
Verified
... I love the fact you listen to us the users and make updates & improvements on that input. Ie accessing M3help within Accounting Core ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...
See full reviewCFO
1 months ago
Verified
... Able to run various reports. Able to customize P&L. Able to work with Insight for budget and forecast. Able to create formula in budget and forecast ...
See full reviewManager
1 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewGeneral Manager
1 months ago
Verified
... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...
See full reviewGeneral Manager
1 months ago
Verified
... Frequently under constructions, I'm not sure this is from MCR side or M3's, also it is very challenging to create the second user (for my AGM), connectivity also isn't the greatest. ...
See full reviewGeneral Manager
1 months ago
Verified
... All in one place, from Accounting, Forecasting , to P & L Report. What I like the most is the Account Payable part; it is very detailed and informative. ...
See full reviewAGM
1 months ago
Verified
... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee ...
See full reviewAGM
1 months ago
Verified
... I could only say that I would love to have more options to install another type of scanner. As for everything else, I am very happy and I enjoy working on this application every day. Employee ...
See full reviewRegional Director of Sales
1 months ago
Verified
... Allowing the scanner to connect with more ease. I know depending on that laptop this has proven to be somewhat trouble some. ...
See full reviewRegional Director of Sales
1 months ago
Verified
... Allowing the scanner to connect with more ease. I know depending on that laptop this has proven to be somewhat trouble some. ...
See full reviewRegional Director of Sales
1 months ago
Verified
... Allowing the scanner to connect with more ease. I know depending on that laptop this has proven to be somewhat trouble some. ...
See full reviewController
17 days ago
Verified
... M3 Accounting Software stands out for its specialized focus on the hospitality industry, providing tailored financial management tools for hotel operators. ...
See full reviewGeneral Manager
3 days ago
Verified
... Have a more direct approach when making a connect to other system administration that are needed to get issue taken care of to have a smoother transition ...
See full reviewValue
Balanced
Hoteliers often express that M3’s Business Intelligence product, M3 (Insight), delivers exceptional value through knowledgeable technicians and effective customer service follow-up. They appreciate the personalized touch and are inclined to recommend the product, indicating a positive return on investment. These aspects collectively position M3 (Insight) as a leading choice compared to its competitors, emphasizing its excellent value for money in the market.
General Manager
2 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable ...
See full reviewAsst. Gen Manager
2 months ago
Verified
... I can definitely appreciate how efficient M3 is...makes it a lot easier when calculating totals and accurately putting in numbers ...
See full reviewController
2 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewController
2 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewGeneral Manager
2 months ago
Verified
... When it comes to accounting, M3's accounting software is a one stop shop. Very easy to use with many setup options to help optimize the way you want to do your accounting. ...
See full reviewFinance Controller
2 months ago
Verified
... Pricing - I think the platform is great however the price has been increasing significantly during the last few years. Also the installation, implementation and set up process could improve. ...
See full reviewPart- Owner of 8 hotels
1 months ago
Verified
... Every morning I get my hotel reporting information at exact time each day ...
See full reviewPart- Owner of 8 hotels
1 months ago
Verified
... I like the accuracy and easiness to read and get information I need. The report is simple and easy to un ...
See full reviewPart- Owner of 8 hotels
1 months ago
Verified
... Every morning I get my hotel reporting information at exact time each day ...
See full reviewSr. VP of Operations
1 months ago
Verified
... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...
See full reviewSr. VP of Operations
1 months ago
Verified
... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...
See full reviewSr. VP of Operations
1 months ago
Verified
... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...
See full reviewGeneral Manager
1 months ago
Verified
... There are zero bells and whistles, which is a great thing. Minimal latency helps with overall performance. It is a one stop shop for all aspects of accounting. ...
See full reviewRegional Director of Operations
1 months ago
Verified
... The software integrates well with some of our other systems and has made our finance teams life a little easier ...
See full reviewRegional Director of Operations
1 months ago
Verified
... The software integrates well with some of our other systems and has made our finance teams life a little easier ...
See full reviewADOF
1 months ago
Verified
... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...
See full reviewAccounting Supervisor
1 months ago
Verified
... I do not have any suggestions for the developers team regarding any product enhancement to be made at the current time. ...
See full reviewOffice Manager
1 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also ...
See full reviewGeneral Manager
1 months ago
Verified
... M3 has done esome great upgrades and to this moment i see nothing that nees improvements everything working great for our hotel ...
See full reviewGeneral Manager
1 months ago
Verified
... M3 has done esome great upgrades and to this moment i see nothing that nees improvements everything working great for our hotel ...
See full reviewNight Auditor
1 months ago
Verified
... Setting up occasional reminders to eliminate those vendors having no activity over a certain length of time.This makes finding information more efficient. ...
See full reviewCorporate Controller
1 months ago
Verified
... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...
See full reviewArea General Manager
1 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewOffice Manager
1 months ago
Verified
... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...
See full reviewGeneral Accountant
1 months ago
Verified
... While it offers great features for hospitality, customization options may be limited for businesses with very specific needs. Pricing can add up with additional users/properties. ...
See full reviewGeneral Accountant
1 months ago
Verified
... Choosing the right accounting software depends on your specific needs, such as business size, budget, and required features. Offers robust reporting tools that help businesses analyze financial ...
See full reviewGeneral Accountant
1 months ago
Verified
... While it offers great features for hospitality, customization options may be limited for businesses with very specific needs. Pricing can add up with additional users/properties. ...
See full reviewDirector of Finance
1 months ago
Verified
... Intelligent Imaging still does not work I am unable to access or import any invoices. Do not understand adding 2 vendor partners that do the same thing. Paymerang and the new one ...
See full reviewAccounts Manager
1 months ago
Verified
... When there is a service outage although at times is unavoidable it would be nice to have a better ETA as to when the issues would be relinquished to be able to cut down on labor costs while waiting ...
See full reviewGeneral Manager
1 months ago
Verified
... I am new to M3 platform. I like that I can navigate through without any issues. When I complete the variance report for the month, I do like that on the main screen showing performance that easy to ...
See full reviewGeneral Manager
1 months ago
Verified
... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...
See full reviewAGM
1 months ago
Verified
... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly demeanor made the entire process stress-free. What truly sets apart is their attention to detail and willingness to go the extra mile. They didn’t just meet my expectations; they exceeded them at every turn. Whether it was accommodating special requests, offering tailored solutions, or following up to ensure I was completely satisfied, their dedication to excellence shone through. The quality of their services/products is unparalleled. It’s evident that they take pride in what they do, maintaining high standards across the board. I also appreciate their commitment to sustainability ...
See full reviewAGM
1 months ago
Verified
... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly demeanor made the entire process stress-free. What truly sets apart is their attention to detail and willingness to go the extra mile. They didn’t just meet my expectations; they exceeded them at every turn. Whether it was accommodating special requests, offering tailored solutions, or following up to ensure I was completely satisfied, their dedication to excellence shone through. The quality of their services/products is unparalleled. It’s evident that they take pride in what they do, maintaining high standards across the board. I also appreciate their commitment ...
See full reviewAGM
1 months ago
Verified
... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable ...
See full reviewGeneral Manager
3 days ago
Verified
... very knowledgeable technicians and great customer service follow up is top of the competition. Very personable and I would defenetly recommend ...
See full reviewFunctionality
Developing
Hoteliers often highlight M3 Accounting Software's strong functionality, emphasizing its effective handling of core tasks such as booking and financial reporting. Users appreciate the reliability of the system, noting minimal issues with bugs or crashes. The software demonstrates impressive scalability, easily accommodating business growth and supporting additional users or properties as needed. Its feature completeness is valued, as all expected tools and features are included, fulfilling the comprehensive needs of the hospitality sector. Automation capabilities are praised for efficiently managing billing and reporting tasks, streamlining operations. Customization options allow for adaptable workflows, templates, and dashboards, catering to specific business requirements. Moreover, the insights and reporting features provide actionable and easy-to-interpret data, aiding in informed decision-making. The support for multiple languages and currencies enhances its global functionality, making it suitable for diverse and international operations.
Corporate Director of Internal Strategy
2 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewCorporate Director of Internal Strategy
2 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewCorporate Director of Internal Strategy
2 months ago
Verified
... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...
See full reviewCorporate Director of Internal Strategy
2 months ago
Verified
... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...
See full reviewCorporate Director of Internal Strategy
2 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewGeneral Manager
2 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, ...
See full reviewGeneral Manager
2 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more ...
See full reviewGeneral Manager
2 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable ...
See full reviewAsst. Gen Manager
2 months ago
Verified
... I can definitely appreciate how efficient M3 is...makes it a lot easier when calculating totals and accurately putting in numbers ...
See full reviewAsst. Gen Manager
2 months ago
Verified
... I can definitely appreciate how efficient M3 is...makes it a lot easier when calculating totals and accurately putting in numbers ...
See full reviewAsst. Gen Manager
2 months ago
Verified
... Seems to be a delay when working in it for an extended amount of time..it locks up and i cannot continue to work unless i save, log out and log back in. ...
See full reviewEVP sales
2 months ago
Verified
... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...
See full reviewExecutive Vice President
2 months ago
Verified
... M3 Provides outstanding service with quality dependable software. ...
See full reviewExecutive Vice President
2 months ago
Verified
... Accounting core reporting and budgeting process could be simplified and more user-friendly. However the support that’s being provided by the accounting court team to help me with budget uploads is ...
See full reviewExecutive Vice President
2 months ago
Verified
... Accounting core reporting and budgeting process could be simplified and more user-friendly. However the support that’s being provided by the accounting court team to help me with budget uploads is ...
See full reviewController
2 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewController
2 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewController
2 months ago
Verified
... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...
See full reviewGeneral Manager
2 months ago
Verified
... The software is great and doesn't really need to be improved. Every now and then, there is mapping issues and the support I think needs to improve on the timeliness of when issues can be resolved. I had to add a tax ...
See full reviewAccounting Manager
2 months ago
Verified
... General Ledger Features are easy to swim around and be able to look what we are looking for. Printing checks. ...
See full reviewAccounting Manager
2 months ago
Verified
... A/P causing many Tech. interruptions and frozen screens a few times. Wish we can use any scanner to connect to M3. ...
See full reviewFinancial Controller
2 months ago
Verified
... I have been using M3 since onboarding in February of 2022 ...
See full reviewFinancial Controller
2 months ago
Verified
... We are a Canadian Property and we have a US Bank account. Although I have listed this account on our Balance sheet. M3 leaves it in CDN Funds and not US funds. ...
See full reviewRegional Controller
2 months ago
Verified
... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...
See full reviewRegional Controller
2 months ago
Verified
... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...
See full reviewRegional Controller
2 months ago
Verified
... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...
See full reviewFinance Controller
2 months ago
Verified
... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...
See full reviewGM
2 months ago
Verified
... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...
See full reviewGM
2 months ago
Verified
... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...
See full reviewGM
2 months ago
Verified
... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...
See full reviewGM
2 months ago
Verified
... * Location of bills being paid and easy access * P&L is very easy to find and read. Just a great system for new and old GM'S ...
See full reviewEVP
2 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewEVP
2 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewEVP
2 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewEVP
2 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewEVP
2 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software seems to have been written in the early 1990s and never ...
See full reviewEVP
2 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software seems to have been written ...
See full reviewEVP
2 months ago
Verified
... Nothing. I come from a background where we manage different asset classes. Software to manage other assets is light years ahead. ...
See full reviewEVP
2 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewEVP
2 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewEVP
2 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewGeneral Manager
2 months ago
Verified
... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...
See full reviewGeneral Manager
2 months ago
Verified
... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...
See full reviewSr. VP of Operations
1 months ago
Verified
... I like that I can use it on any device, tablet, phone, PC or Mac. It just works. Instant access to the info I need makes decisions quicker and more actionable. ...
See full reviewRevenue Manager
1 months ago
Verified
... The software is tailored to our unique requirements of operating hotels. M3 is constantly focused on making the software user friendly and adding enhasements to steeamiline our business processes. ...
See full reviewRevenue Manager
1 months ago
Verified
... The software is tailored to our unique requirements of operating hotels. M3 is constantly focused on making the software user friendly and adding enhasements to steeamiline our business processes. ...
See full reviewRevenue Manager
1 months ago
Verified
... The software is tailored to our unique requirements of operating hotels. M3 is constantly focused on making the software user friendly and adding enhasements to steeamiline our business processes. ...
See full reviewRevenue Manager
1 months ago
Verified
... Accounting software tailored to the hospitality user. ...
See full reviewAssistant Financial Controller
1 months ago
Verified
... I would like to see journal entries be added to the bank reconciliation feature. While doing bank requirements, I personally like to see journal entries that have been made hitting cash accounts ...
See full reviewAssistant Financial Controller
1 months ago
Verified
... I would like to see journal entries be added to the bank reconciliation feature. While doing bank requirements, I personally like to see journal entries that have been made hitting cash accounts ...
See full reviewGeneral Manager
1 months ago
Verified
... There are zero bells and whistles, which is a great thing. Minimal latency helps with overall performance. It is a one stop shop for all aspects of accounting. ...
See full reviewADOF
1 months ago
Verified
... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...
See full reviewOffice Manager
1 months ago
Verified
... The way you can run checks is excellent. The two step check voiding system took some time getting used to. ...
See full reviewOperations
1 months ago
Verified
... At times attaching images does not work, and an error message pops up. Sometimes the site is down and it just tells you your password is incorrect. ...
See full reviewOperations
1 months ago
Verified
... At times attaching images does not work, and an error message pops up. Sometimes the site is down and it just tells you your password is incorrect. ...
See full reviewOperations
1 months ago
Verified
... Easy software for submitting and paying invoices. ...
See full reviewHotel Accounting Manager
1 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...
See full reviewHotel Accounting Manager
1 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...
See full reviewHotel Accounting Manager
1 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...
See full reviewSenior Corp. Accountant
1 months ago
Verified
... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...
See full reviewSenior Corp. Accountant
1 months ago
Verified
... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...
See full reviewSenior Corp. Accountant
1 months ago
Verified
... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...
See full reviewSenior Corp. Accountant
1 months ago
Verified
... *Maybe Images funtion...sometimes just not able to upload or view *Import/Export funtion, it would be helpful if error msg can be more clear/specific ...
See full reviewSenior Corp. Accountant
1 months ago
Verified
... Easy to use, *GL *AP * Cash Management * Daily ReportEasy to use, *GL *AP * Cash Management * Daily Report ...
See full reviewSenior Corp. Accountant
1 months ago
Verified
... Easy to use, *GL *AP * Cash Management * Daily ReportEasy to use, *GL *AP * Cash Management * Daily Report ...
See full reviewAccountant
1 months ago
Verified
... easy to use and work on , the support team is really quick to response , simple and effective , easy to pull out invoice images ...
See full reviewAccountant
1 months ago
Verified
... M3 can improve by developing more reports, such as pulling vendors with W9 or without W9 .There are limited option to pull out some reports ...
See full reviewAccountant
1 months ago
Verified
... M3 can improve by developing more reports, such as pulling vendors with W9 or without W9 .There are limited option to pull out some reports ...
See full reviewAccountant
1 months ago
Verified
... M3 can improve by developing more reports, such as pulling vendors with W9 or without W9 .There are limited option to pull out some reports ...
See full reviewGeneral Manager
1 months ago
Verified
... Uploading invoices and retrieving, Looking at the financial P&L ...
See full reviewGeneral Manager
1 months ago
Verified
... Sometimes we need to reset and edit so we can reload the nightly reports and then it catches all the charges ...
See full reviewAdministrative Support
1 months ago
Verified
... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...
See full reviewAdministrative Support
1 months ago
Verified
... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...
See full reviewAdministrative Support
1 months ago
Verified
... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...
See full reviewDirector of Sales
1 months ago
Verified
... Invoice images, check numbers and PO's available in one place in seconds. Makes our accounting so easy and keeps the whole team in the loop. ...
See full reviewGeneral Manager
1 months ago
Verified
... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...
See full reviewGeneral Manager
1 months ago
Verified
... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...
See full reviewGeneral Manager
1 months ago
Verified
... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...
See full reviewGeneral Manager
1 months ago
Verified
... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...
See full reviewGeneral Manager
1 months ago
Verified
... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...
See full reviewGeneral Manager
1 months ago
Verified
... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...
See full reviewGeneral Manager
1 months ago
Verified
... Very efficient in tracking and submitting invoices including financial reports either monthly or annually. You will be able to track your spending. ...
See full reviewGeneral Manager
1 months ago
Verified
... I think the response time when there's inquiries could be better. Not a big issue for me, just a suggestion. ...
See full reviewAgm
1 months ago
Verified
... I have never experienced a huge problem. Anytime that I have I had the pleasure of speaking with professional tech , who was able to help me walk me through the steps. ...
See full reviewAccounting Supervisor
1 months ago
Verified
... Data recording / reporting made easy ...
See full reviewOffice Manager
1 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also ...
See full reviewOffice Manager
1 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate ...
See full reviewOffice Manager
1 months ago
Verified
... M3's cash management reconcilation is an area that I'm would like to see improvement. I have never been comforted with the register or reconcilation. ...
See full reviewOffice Manager
1 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contract ...
See full reviewOffice Manager
1 months ago
Verified
... M3's cash management reconcilation is an area that I'm would like to see improvement. I have never been comforted with the register or reconcilation. ...
See full reviewGeneral Manager
1 months ago
Verified
... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...
See full reviewGeneral Manager
1 months ago
Verified
... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...
See full reviewGeneral Manager
1 months ago
Verified
... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...
See full reviewGeneral Manager
1 months ago
Verified
... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...
See full reviewGeneral Manager
1 months ago
Verified
... M3 has done esome great upgrades and to this moment i see nothing that nees improvements everything working great for our hotel ...
See full reviewGeneral Manager
1 months ago
Verified
... Sometimes we need to reset and edit so we can reload the nightly reports and then it catches all the charges ...
See full reviewGeneral Manager
1 months ago
Verified
... Sometimes we need to reset and edit so we can reload the nightly reports and then it catches all the charges ...
See full reviewCorporate Controller
1 months ago
Verified
... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...
See full reviewCorporate Controller
1 months ago
Verified
... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...
See full reviewCorporate Controller
1 months ago
Verified
... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...
See full reviewCorporate Controller
1 months ago
Verified
... Being able to reverse a posted transaction in Accounts Payable. Also there should be a better report in m3 for AP vendors and hisotry. There are reports built however the format needs to change. ...
See full reviewCorporate Controller
1 months ago
Verified
... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...
See full reviewDirector of Operations
1 months ago
Verified
... Multi user functions work very well to assist in teamwork, reporting very dynamic, budget feature is good and reports download well into excel ...
See full reviewDirector of Operations
1 months ago
Verified
... Multi user functions work very well to assist in teamwork, reporting very dynamic, budget feature is good and reports download well into excel ...
See full reviewDirector of Operations
1 months ago
Verified
... Multi user functions work very well to assist in teamwork, reporting very dynamic, budget feature is good and reports download well into excel ...
See full reviewArea General Manager
1 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewArea General Manager
1 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewGeneral Manager
1 months ago
Verified
... Product is easy to use. It forces balancing but allows the user to know where errors are for easy correction. ...
See full reviewOffice Manager
1 months ago
Verified
... An easier way to upload more invoices at once, specially when the person is not on-site with access to a scanner. The option to edit invoices while they are posted to avoid multiple JE and voided ...
See full reviewOffice Manager
1 months ago
Verified
... IF we have a question or a problem they resolve it very fast, the attention they put to details is fantastic they will catch the tinniest errors Great communication and organization, they keep ...
See full reviewOffice Manager
1 months ago
Verified
... An easier way to upload more invoices at once, specially when the person is not on-site with access to a scanner. The option to edit invoices while they are posted to avoid multiple JE and voided ...
See full reviewGM
1 months ago
Verified
... Its suer easy and user friendly. Inter office communication is easy too between different location. It is time saving as self explanatory. ...
See full reviewGM
1 months ago
Verified
... Its suer easy and user friendly. Inter office communication is easy too between different location. It is time saving as self explanatory. ...
See full reviewGM
1 months ago
Verified
... Its suer easy and user friendly. Inter office communication is easy too between different location. It is time saving as self explanatory. ...
See full reviewDirector of Finance
1 months ago
Verified
... Intelligent Imaging still does not work I am unable to access or import any invoices. Do not understand adding 2 vendor partners that do the same thing. Paymerang and the new one ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...
See full reviewDOS
1 months ago
Verified
... The formatting on the sharable PDF's isn't user friendly and causes some data to be cropped out on larger pivot tables. I don't like the new calendar input for the date filter. The old calendar was ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take ...
See full reviewDOS
1 months ago
Verified
... The formatting on the sharable PDF's isn't user friendly and causes some data to be cropped out on larger pivot tables. I don't like the new calendar input for the date filter. The old calendar was ...
See full reviewCFO
1 months ago
Verified
... Able to run various reports. Able to customize P&L. Able to work with Insight for budget and forecast. Able to create formula in budget and forecast ...
See full reviewAccounts Manager
1 months ago
Verified
... We appreciate the ease of access. Quick accessibility with reporting, General ledgers and journaling. Accounts payable and efficient easy to read p&l reports ...
See full reviewGeneral Manager
1 months ago
Verified
... It is great that I don't have to keep physical files, and it is all contained in the program. Great for being able to see old invoices at a snap, and love the reports feature as well. ...
See full reviewPayables Accountant
1 months ago
Verified
... Credit card refunds . M3 does not have the ability to process credit memos directly to card. Currently must apply credit memos or refund to an open existing invoice in effort to process. ...
See full reviewManager
1 months ago
Verified
... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...
See full reviewManager
1 months ago
Verified
... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...
See full reviewManager
1 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewManager
1 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewManager
1 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewManager
1 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewManager
1 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewGeneral Manager
1 months ago
Verified
... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...
See full reviewGeneral Manager
1 months ago
Verified
... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we ...
See full reviewGeneral Manager
1 months ago
Verified
... The Labor Management tool for time keeping in M3 assists us daily with tracking not only associate labor, but keeps us in line with our labor budget. With also incorporating the forecasting tool, we are able to keep on track of our current labor as well as our future demand. The system allows for easy access to current pay period hours and assists with avoiding overtime where it is not needed. Within Accounting Core, the ease of entering invoices, attaching the scanned image, and verifying it's upload is a smooth process ...
See full reviewGeneral Manager
1 months ago
Verified
... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...
See full reviewGeneral Manager
1 months ago
Verified
... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...
See full reviewGeneral Manager
1 months ago
Verified
... M3 to the rescue! Keeping us accountable, no second guessing A/P and keeping labor/payroll in line all while providing forecasting tools to simply just do better. ...
See full reviewAssistant General Manager
1 months ago
Verified
... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...
See full reviewAssistant General Manager
1 months ago
Verified
... The tool is very efficient and extremely easy to use i haven't had any issue or problems with this program ...
See full reviewGeneral Manager
1 months ago
Verified
... All in one place, from Accounting, Forecasting , to P & L Report. What I like the most is the Account Payable part; it is very detailed and informative. ...
See full reviewAGM
1 months ago
Verified
... I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonstrating a deep understanding of their products and services. No matter how many questions I had, they were always patient and thorough in their explanations, ensuring I felt confident in my decisions. Communication was seamless—timely updates, clear information, and a friendly demeanor made the entire process stress-free. What truly sets apart is their attention to detail and willingness to go the extra mile. They didn’t just meet my expectations; they exceeded them at every turn. Whether it was accommodating special requests, offering tailored solutions, or following up to ensure I was completely satisfied, their dedication to excellence shone through. The quality ...
See full reviewRegional Director of Sales
1 months ago
Verified
... *I like that the system is user friendly*Easy to train staff on the system and seems to be very realiable. ...
See full reviewAccounting Manager
28 days ago
Verified
... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...
See full reviewAccounting Manager
28 days ago
Verified
... Easy access to accounts payable history, able to view invoice details and invoice copies. Processing of month end journal entries ...
See full reviewRegional Controller
21 days ago
Verified
... Please remove "make a selection" from the dropdown bar of entities. It messes up the selection, and take multiple attempts to select the right entity. ...
See full reviewController
17 days ago
Verified
... M3 Accounting Software stands out for its specialized focus on the hospitality industry, providing tailored financial management tools for hotel operators. ...
See full reviewController
17 days ago
Verified
... M3 Accounting Software stands out for its specialized focus on the hospitality industry, providing tailored financial management tools for hotel operators. ...
See full reviewController
17 days ago
Verified
... M3 Accounting Software stands out for its specialized focus on the hospitality industry, providing tailored financial management tools for hotel operators. ...
See full reviewController
17 days ago
Verified
... M3 Accounting Software is a robust and intuitive platform tailored for the hospitality industry. It excels in managing complex financial operations, offering features like streamlined financial ...
See full reviewController
17 days ago
Verified
... M3 Accounting Software stands out for its specialized focus on the hospitality industry, providing tailored financial management tools for hotel operators. ...
See full reviewGeneral Manager
3 days ago
Verified
... Have a more direct approach when making a connect to other system administration that are needed to get issue taken care of to have a smoother transition ...
See full reviewUser Interface
Functional
Hoteliers often highlight the user interface of M3’s Business Intelligence product, M3 (Insight), noting its ease of navigation, which makes finding and using menus and features straightforward. They appreciate the modern, professional visual design, which is both appealing and functional. Responsiveness is generally praised, with the interface reacting quickly to inputs, minimizing lag. While some users mention that the interface requires a brief adjustment period, it is largely considered intuitive even for first-time users, reducing the need for extensive training. Additionally, the ability to personalize dashboards and settings through customizability is well-received, allowing users to tailor their experience to suit personal and professional preferences. Data and information clarity is another strong point, with graphs and details presented in an easily digestible format, aiding in quick comprehension and decision-making. However, feedback on mobile compatibility and accessibility features is sparse, suggesting potential areas for future development.
General Manager
2 months ago
Verified
... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, ...
See full reviewAsst. Gen Manager
2 months ago
Verified
... Seems to be a delay when working in it for an extended amount of time..it locks up and i cannot continue to work unless i save, log out and log back in. ...
See full reviewAsst. Gen Manager
2 months ago
Verified
... Seems to be a delay when working in it for an extended amount of time..it locks up and i cannot continue to work unless i save, log out and log back in. ...
See full reviewEVP sales
2 months ago
Verified
... Create an ultra-simplified report feature that provides all hotel metrics one page for the primary 3 metrics (Occ, Adr, RevPar) and import STR metics beside it. ...
See full reviewExecutive Vice President
2 months ago
Verified
... Accounting core reporting and budgeting process could be simplified and more user-friendly. However the support that’s being provided by the accounting court team to help me with budget uploads is ...
See full reviewFinancial Controller
2 months ago
Verified
... For the most part M3 is easy to use, and set up for Hotel Accounts Payable is easy and reliable. I like that it intergrates with our Property Managmeent System so doing a Daily Revenue Report is ...
See full reviewEVP
2 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software seems to have been written ...
See full reviewEVP
2 months ago
Verified
... Everything! UI is in deep need of extreme improvements. Software needs to be cloud-based and accessible via a browser. Workflows are not logical and click rate is extremely inefficient. Software ...
See full reviewGeneral Manager
2 months ago
Verified
... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...
See full reviewGeneral Manager
2 months ago
Verified
... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...
See full reviewGeneral Manager
2 months ago
Verified
... Some times when I launch Accounting Core, it does not opening and I need to close all programs and restart my computer to get it to work. Forecasting could be used easier. ...
See full reviewPart- Owner of 8 hotels
1 months ago
Verified
... Every morning I get my hotel reporting information at exact time each day ...
See full reviewPart- Owner of 8 hotels
1 months ago
Verified
... I like the accuracy and easiness to read and get information I need. The report is simple and easy to un ...
See full reviewSr. VP of Operations
1 months ago
Verified
... Need to see more Scanners approved with it. Bring the interface out of the Windows 7 world...but that's just nit picking. ...
See full reviewADOF
1 months ago
Verified
... The log in experience could be smoothier as well as linking the check details from Paymarang would be helpful. Also, being able to pull multiple invoices from several posting into one file would be ...
See full reviewOffice Manager
1 months ago
Verified
... Looking up accounts on the chart of accounts would be easier if we could look up by name as well as account number. ...
See full reviewOperations
1 months ago
Verified
... At times attaching images does not work, and an error message pops up. Sometimes the site is down and it just tells you your password is incorrect. ...
See full reviewOperations
1 months ago
Verified
... It's quick and self-explanatory. Good way to keep track of invoices from previous years. Other software we've used in the past only allows to check past invoices from the previous year. ...
See full reviewHotel Accounting Manager
1 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...
See full reviewHotel Accounting Manager
1 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without training, I'm able to navigate & figure ...
See full reviewHotel Accounting Manager
1 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...
See full reviewHotel Accounting Manager
1 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...
See full reviewHotel Accounting Manager
1 months ago
Verified
... We are able to easily coordinate through the software for budgetting, financials, invoices and vendors. Locating the information we need is so simple once you've been trainined. Even without ...
See full reviewAccountant
1 months ago
Verified
... easy to use and work on , the support team is really quick to response , simple and effective , easy to pull out invoice images ...
See full reviewAdministrative Support
1 months ago
Verified
... I do like using M3 but only challenges is that sometimes I can not pull up past/paid inovices. ...
See full reviewAdministrative Support
1 months ago
Verified
... M3 software is very easy to move around within the program. I like that all vendors are easy to find. ...
See full reviewAdministrative Support
1 months ago
Verified
... M3 software is very easy to move around within the program. I like that all vendors are easy to find. ...
See full reviewAccounts Payable
1 months ago
Verified
... I do not have any issues at the moment. The only issue for ME is i have a hard time seeing the screen, this is my problem, due to my eyes being as bad as they are, I just wish I could make the ...
See full reviewAccounts Payable
1 months ago
Verified
... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...
See full reviewAccounts Payable
1 months ago
Verified
... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...
See full reviewAccounts Payable
1 months ago
Verified
... I do not have any issues at the moment. The only issue for ME is i have a hard time seeing the screen, this is my problem, due to my eyes being as bad as they are, I just wish I could make the ...
See full reviewAccounts Payable
1 months ago
Verified
... I do not have any issues at the moment. The only issue for ME is i have a hard time seeing the screen, this is my problem, due to my eyes being as bad as they are, I just wish I could make the ...
See full reviewFront Office Manager
1 months ago
Verified
... very easy to use and very accurate and self-explanatory. very easy to use and very accurate and self-explanatory. Thank you ...
See full reviewGeneral Manager
1 months ago
Verified
... It is fine to me. I don't think it needs to improve. I like insight to be able to do budgets easily. Then checking on vendors payments ...
See full reviewOffice Manager
1 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax document, etc. Being able to attached the invoices and other documents in M3 has almost elimated the need for filing ...
See full reviewOffice Manager
1 months ago
Verified
... M3 has provided us with the reports and charts we need to efficiently operation our hotels. They allow us to scan and attach invoices in accounts payable, and that has been a time saver. We can also attached contracts and other important documents to vendors, which makes it easy to locate when we need to review for contract renewal, need information for a tax document, etc. Being able to attached the invoices and other documents in M3 has almost elimated the need for filing paperwork, and that has been a time saver. The program allows us to select ...
See full reviewOffice Manager
1 months ago
Verified
... M3's cash management reconcilation is an area that I'm would like to see improvement. I have never been comforted with the register or reconcilation. ...
See full reviewGeneral Manager
1 months ago
Verified
... organized everything is. make navigating easy and smooth just a touch away from all reports need. Can locate every thing fast. ...
See full reviewCorporate Controller
1 months ago
Verified
... I like the reporting and the ability to view invoices and posting prior to them hitting the ledger. I think payment wiszord and cash mgmt are good systems. ...
See full reviewDirector of Operations
1 months ago
Verified
... Integration with payroll and hotel management systems are weak and fail too often, esprcially when we chose the payroll system recommended by M3. Would be very nice if it were web based rather than ...
See full reviewArea General Manager
1 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewArea General Manager
1 months ago
Verified
... I love that when mapped properly, it works seamlessly with our PMS. It is very user friendly and the P&L report generator is my favorite tool. The fact that it is interactive is very convenient. ...
See full reviewGeneral Manager
1 months ago
Verified
... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...
See full reviewGeneral Manager
1 months ago
Verified
... Not totally crazy about the log in process having to load another module instead of being web based. Not sure if the logistical needs behind that. ...
See full reviewGM
1 months ago
Verified
... Add a tutorial if any new staff wants to navigate. Log in takes time sometime which is not big issue but if it can be improved. ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take number dense information and years of comparative data and combine the results in an easy to use pivot table that our GM's can easily use. Layering the filters allows multiple properties to use the same tables without having to make many changes. Each manager can have their own ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take number dense information and years of comparative data and combine the results in an easy to use pivot table that our GM's can easily use. Layering the filters allows multiple properties to use the same tables without having to make many changes. Each manager can have their own dashboard and can customize which widget view works best for their own at a glance preference. I love the ability to compare daily actuals to budget pace along with last year's numbers at a glance making setting rates and projecting forecast changes easier. When creating ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take number dense information and years of comparative data and combine the results in an easy to use pivot table that our GM's can easily use. Layering the filter ...
See full reviewDOS
1 months ago
Verified
... The unique ways to manipulate data for quick at the glance reporting. Easy to share daily email reporting for the entire team. The widgets within the Business Intelligence software allows me to take number dense information and years of comparative data and combine the results in an easy to use pivot table that our GM's can easily use. Layering the filters allows multiple properties to use the same tables without having to make many changes. Each manager can have their own dashboard ...
See full reviewCFO
1 months ago
Verified
... Simplify the procedures during customize P&L statement. Make it easier to filter GL code while creating P&L, budget and forecast ...
See full reviewAccounts Manager
1 months ago
Verified
... We appreciate the ease of access. Quick accessibility with reporting, General ledgers and journaling. Accounts payable and efficient easy to read p&l reports ...
See full reviewGeneral Manager
1 months ago
Verified
... I am new to M3 platform. I like that I can navigate through without any issues. When I complete the variance report for the month, I do like that on the main screen showing performance that easy to ...
See full reviewGeneral Manager
1 months ago
Verified
... I am new to M3 platform. I like that I can navigate through without any issues. When I complete the variance report for the month, I do like that on the main screen showing performance that easy to ...
See full reviewRegional Director of Operations
1 months ago
Verified
... M3 is very user friendly. Even someone with a previous background can pick it up quickly. I personally like the budget function. Makes my job very easy every year. ...
See full reviewManager
1 months ago
Verified
... I like the ease of finding items and having a history with images and codes. The ability to load GL codes per vendor is helpful in ensuring all areas are coded the same ...
See full reviewGeneral Manager
1 months ago
Verified
... Frequently under constructions, I'm not sure this is from MCR side or M3's, also it is very challenging to create the second user (for my AGM), connectivity also isn't the greatest. ...
See full reviewStaff accountant
29 days ago
Verified
... -Advanced Automation Features: Expanding automation, such as for routine tasks like invoice processing or tax compliance, could reduce manual intervention further and improve efficiency --Mobile ...
See full reviewRegional Controller
21 days ago
Verified
... Please remove "make a selection" from the dropdown bar of entities. It messes up the selection, and take multiple attempts to select the right entity. ...
See full reviewRegional Controller
21 days ago
Verified
... Please remove "make a selection" from the dropdown bar of entities. It messes up the selection, and take multiple attempts to select the right entity. ...
See full reviewController
17 days ago
Verified
... M3 Accounting Software is a robust and intuitive platform tailored for the hospitality industry. It excels in managing complex financial operations, offering features like streamlined financial reporting, accounts payable/receivable management, and budgeting tools. The software's user-friendly interface and integration capabilities with other hotel management systems enhance its appeal. However, it may require some time to fully ...
See full reviewController
17 days ago
Verified
... M3 Accounting Software is a robust and intuitive platform tailored for the hospitality industry. It excels in managing complex financial operations, offering features like streamlined financial ...
See full reviewWhat Types of Hotels M3 is Popular For
Size
344 | Large (75-199 room)
76 | Medium (25-74 room)
16 | Small (10-24 room)
192 | X-Large (200+ room)
22 | X-Small (1-9 room)
Country
581 | United States of America
28 | Canada
6 | Bahamas
4 | United Kingdom
3 | Mexico
3 | India
3 | Singapore
2 | Italy
2 | Cayman Islands
1 | United Arab Emirates
1 | New Zealand
1 | Kenya
1 | China
1 | Greece
1 | Malaysia
1 | Denmark
1 | Puerto Rico
Type
278 | Bed & Breakfast & Inns
219 | Boutiques
463 | Branded Hotels
15 | Casinos
127 | City Center Hotels
198 | Airport/Conference Hotels
73 | Extended Stay & Serviced Apartments
31 | Hostels
206 | Limited Service & Budget Hotels
161 | Luxury Hotels
24 | Motels
139 | Resorts
15 | RV Parks & Campgrounds
6 | Vacation Rentals & Villas
Region
612 | North America
8 | Europe
8 | Asia Pacific
1 | Oceania
1 | Middle East
9 | Central America
1 | Africa
Category
235 | Business Intelligence
239 | Scheduling & Labor Management
523 | Hotel Accounting Software
Didn’t find what you were looking for?
Capabilities
Powerful Business Intelligence
Powerful Business Intelligence
Analyze your data using the many hospitality specific dashboard templates within Insight or create your own custom dashboard for specific analysis. Share your dashboards with others to enable alignment within your organization. Schedule emails and create custom alerts to bring critical data to you automatically. Insight combines Accounting, Budget, Forecast, Labor, PMS, GSS, and STR data into a single place.
Budget and Forecast
Budget and Forecast
Create budgets and forecasts using built-in hospitality drivers. Start annual budgeting or explore scenarios by copying prior entries. Manage data access with customizable user permissions. Snapshots track forecast accuracy by saving instances of your budget. Use comparison columns to make faster decisions, and view data from high-level to day-by-day for detailed financial planning.
Hospitality Specific Drivers
Role Based Access/Security
Role Based Access/Security
Distribute information securely with role-based access. User roles dictate which sections of M3 Insight each individual can access. Easily define groups of user roles to manage access to specific dashboards, streamlining information sharing across your organization. In Budget and Forecast, additional controls allow you to restrict access to specific accounts, ensuring only authorized users can view or edit entries.
Features
Analytics
Forecasting, Budgeting & Planning
Data Management
Collaboration
Available Add-ons & Modules
M3 Accounting Core
Hotel Accounting SoftwareM3 Labor Management
Scheduling & Labor ManagementRecommended by
Achievements
This vendor's trending score is rising, M3 (Insight) is the #4 most trending product in the Business Intelligence category (out of 63) and the #137 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreM3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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M3 Case Studies
The Story of Crescent Hotels & Resorts
GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio
Topeka (United States of America)
M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures
Bradenton (United States of America)
References
"We have been able to hand our hotel General Managers a tool to see their labor costs versus their budget on a daily, weekly, bi-weekly, bi-monthly, and monthly basis"
"It is no doubt that M3 is more streamlined, more efficient, and is positively driving our bottom line"
"Insight's ability to integrate with third-party data, such as Smith Travel and brand Guest Satisfaction Scores (GSS), is important because owners want to see more than just the revenue from the day."
"Being able to consolidate information very efficiently has saved countless amounts of work hours."
"Accounting Core is so easy to use; being able to log on and get PnLs and bank reconciliations, setting up users, and having everything in one place is so beneficial."
"If you are in the hotel business, you use M3!"
Featured Customers
More Products by M3
Hotelier Rating
Hoteliers like how M3 Accounting Software addresses industry-specific needs with robust features such as multi-property management, real-time financial reporting, and advanced automation. Its Detailed Accounts Payable and P&L modules help streamline financial operations, thereby reducing administrative overheads. The platform's capability to integrate with multiple PMS and data sources supports a 'single source of truth' for financial analysis. Users note the steep learning curve due to complex functionalities, suggesting potential improvements in user training and interface simplification.
AI-generated from the text of customer reviews
Looking for specific info?
very quick response when I reach out with questions
General Manager from 100 to 199 room Bed & Breakfast & Inn in Orlando (United States of America)
Great Program
Complex Controller from 200 to 499 room Hostel in NewYorkCity (United States of America)
M3 Accounting Software stands out for its specialized focus on the hospitality industry, providing tailored financial management tools for hotel operators.
Controller from 50-74 room Boutique in Darien (United States of America)
accounting core
Regional Controller from 200 to 499 room Branded Hotel in Dublin (United States of America)
User friendly
Accounting Manager from 100 to 199 room Bed & Breakfast & Inn in San Jose (United States of America)
M3 hotel accounting soft
Staff accountant from in
Regional Director of Sales
Regional Director of Sales from 100 to 199 room Branded Hotel in Memphis (United States of America)
AN EXCEPTIONAL TOOL
AGM from 100 to 199 room Branded Hotel in Denton (United States of America)
Fort Worth
General Manager from 75-99 room Branded Hotel in Campbell (United States of America)
Great Tool
Assistant General Manager from 100 to 199 room Bed & Breakfast & Inn in San Leandro (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
A simple and easy to use accounting tool which can be used / trained super fast! I have been into the Finance & Accounting industry for over 20 years and have worked across many tools but M3 is truly one of my favorite in terms of all the parameters.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The ease to use - A tool which has all the necessary setup but easy to use and train the team. The way the subledgers are integrated with GL and the ease with which we can set up the reporting the way we want stands out.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Integrating with PMS systems is relatively simple and not a time-consuming act. Integrating with third party payroll processing is also pretty good. Hotel GMs can find it relatively easy to understand the process flow, read and work on the tool with less or no exposure to accounting
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
M3
1 month ago
M3 Honored with Silver Globee® Winner at the 17th Annual 2024 Globee® Awards for Achievement (Women in Business)
M3
4 months ago
Blackstone Acquires Majority Stake in Leading Hotel Accounting Software and Services Provider M3
M3
5 months ago
The Story of Crescent Hotels & Resorts
M3
7 months ago
M3 and Paymerang Expand Partnership to Accelerate Payment Automation for Hotel Finance Teams
M3
7 months ago
M3 and AvidXchange Expand Partnership
M3
7 months ago
M3 Honored as Gold Stevie Award Winner In 2024 American Business Awards
M3
9 months ago
Energage Named M3 A Winner of the 2024 Top Workplaces USA
M3
10 months ago
M3 Announces Two New Executive Team Members
M3
10 months ago
M3 Named 2023 Most Innovative Cloud-Based Financial Platform 2023 - North America by Innovation in Business
M3
11 months ago
M3 Named Best Finance & Accounting Software for the 4th Consecutive Year in the 2024 HotelTechAwards
M3
1 year ago
M3 Unleashes Cutting-Edge, Next-Generation Accounting Platform
M3
1 year ago
M3 and Trintech Release New Enhancements to Streamline Financial Processes
M3
1 year ago
M3 Announces Promotion of Two Senior Executives
M3
1 year ago
A Blueprint for Success: Unraveling the Complexities of Budgeting and Forecasting
M3
1 year ago
M3 Achieves Remarkable Q1 Sales Results as the Leading Provider of Back-Office Solutions for the Hospitality Industry
M3
1 year ago
M3 Honored as Gold Stevie® Award Winner in 2023 American Business Awards®
M3
1 year ago
M3 Announces Upcoming 2023 Conference Season Attendance
M3
1 year ago
M3 Named 2022 Best Cloud-Based Financial Platform by Innovation in Business
M3
1 year ago
M3 Named Best Finance & Accounting Software for 3rd Consecutive Year in the 2023 HotelTechAwards
M3
1 year ago
M3 Propelling Into 2023 As It Surpasses 7,500th Hotel Milestone
M3
2 years ago
GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio
M3
2 years ago
M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures
M3
2 years ago
M3’s Director of Development, Named a Timmy Award Best Tech Manager Finalist
M3
2 years ago
M3 Releases Geofencing and Beacon Features Within Labor Management Mobile App
M3
2 years ago
M3 Eases Back-Office Processes For Summit Hospitality
M3
2 years ago
M3 Releases New Features Within Budget and Forecast Tool
M3
2 years ago
M3 Aids GF Hotels & Resorts in Exponential Growth
M3
2 years ago
M3 Adds 7,000th Hotel as Record Growth Continues
M3
2 years ago
M3 Wins Globee® in the 14th Annual 2022 Golden Bridge Business and Innovation Award
M3
2 years ago
M3 Releases New Features Within Labor Management Mobile App
M3
2 years ago
M3 Recognized as Top Employer in Greater Atlanta Area
M3
2 years ago
M3 Recognized as Company of the Year - Hospitality & Leisure in 2022 American Business Awards®
M3
2 years ago
M3 Benefits Luminous Hotel Management Through the Power of It's Top Rated Hotel Accounting Solution
M3
2 years ago
M3 and Trintech Announce Strategic Partnership to Help the Hospitality Industry Streamline and Automate the Financial Close Process
M3
2 years ago
M3 Helps Launch $350k Ukraine Relief Initiative by Becoming a Founding Partner of HospitalityforPeace.org
M3
2 years ago
M3 Announces Keynote Speaker for 2022 Partners’ Meeting
M3
2 years ago
M3’s New Mobile App Takes the Work out of Labor Management
M3
2 years ago
M3 Named Best Reporting & Accounting Software in 2022 HotelTechAwards
M3
3 years ago
M3 Launches M3 Expense Management, Powered by SIB, Offering Cost Reductions and Spend Analyses to Customers
M3
3 years ago
M3 to Showcase Latest Offerings and Developments at 2021 HITEC Dallas
M3
3 years ago
How To Choose a Hotel Accounting Package
M3
3 years ago
M3 Receives National Recognition as Top 2021 Employer
M3
3 years ago
M3 Looks Ahead to 2021 AAHOA Convention
M3
3 years ago
M3 Named Gold Globee® Winner in the 13th Annual 2021 Golden Bridge Business and Innovation Awards
M3
3 years ago
M3 Welcomes Over 25 New Accounting Core Customers
M3
3 years ago
M3 Launches Labor Management Mobile App
M3
3 years ago
M3 Donates $100,000 to Support India COVID-19 Relief
M3
3 years ago
M3 Welcomes Sage Hotel Management to Growing Customer Base
M3
3 years ago
How Hoteliers Should React to New Forecasting Challenges in 2021
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M3 has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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