M3 (Insight)

4.4 (235 REVIEWS)

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92 out of 100
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Raghavendran, Anna, Justin + 17 more experts recommend M3

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M3 (Insight)

4.4 (235 REVIEWS)

Ranked 5 (out of 63) in Business Intelligence

M3 Insight – Business Intelligence plus Budgeting & Forecasting designed specifically for hospitality.

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Bell avatar Bell - AI powered product analyst

I analyzed all of M3’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like how M3 Accounting Software addresses industry-specific needs with robust features such as multi-property management, real-time financial reporting, and advanced automation. Its Detailed Accounts Payable and P&L modules help streamline financial operations, thereby reducing administrative overheads. The platform's capability to integrate with multiple PMS and data sources supports a 'single source of truth' for financial analysis. Users note the steep learning curve due to complex functionalities, suggesting potential improvements in user training and interface simplification.

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Davidson Hospitality, Hotel Equities, Sage Hospitality & 564 others

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Support

Foundational

Hoteliers often commend M3 Accounting Software's support for its accessibility across various channels, including chat, phone, and email, ensuring users can reach out effortlessly whenever assistance is needed. Users have highlighted the promptness of the support team in resolving issues swiftly, minimizing disruptions to their operations. Furthermore, the expertise of M3's support staff is praised, with many hoteliers noting their effectiveness in addressing complex queries and providing knowledgeable guidance. The software's onboarding process also receives positive feedback, with support playing a crucial role in easing the initial setup and training for new users, ensuring they are comfortable with the system from the start. Lastly, M3's comprehensive resources, such as FAQs, tutorials, and documentation, are appreciated for their usefulness in helping users make the most of the software's features.

Corporate Director of Internal Strategy

3.424952429098 months ago

Verified

... The tech service for understanding imbalances on a daily income statement as well as user management for password resets and communication ...

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General Manager

3.4249524293026 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always been expedient ...

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General Manager

3.4249524294579 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always ...

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General Manager

3.4249524295979 months ago

Verified

... M3 is simple to use and and offers easy navigation for a new user. I have worked with many other Hotel Accounting and Labor Management Software, but I have found M3 to be extremely user friendly, full of usable data, and more stable that other platforms. I like that reports are customizable, it interfaces well, and the tech support team have always been expedient ...

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EVP sales

3.2959201716704 months ago

Verified

... M3 Accounting Core solves the issue of viewing multiple hotel brands in one unified format. All departments at the hotel and the corporate office level see the same information at the same time. ...

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EVP sales

3.2959201718052 months ago

Verified

... Streamline all brands to one Daily/Monthly/Annual budget and P&L format. ...

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Executive Vice President

3.2636621074197 months ago

Verified

... The service that M3 provides is second to none. In addition they offer on call training both live and virtual and are the tech support team is very responsive ...

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Executive Vice President

3.2636621075463 months ago

Verified

... The service that M3 provides is second to none. In addition they offer on call training both live and virtual and are the tech support team is very responsive ...

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Controller

3.2636621076856 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

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Controller

3.2636621078218 months ago

Verified

... Some sort of keyboard buffer would be nice. M3 rarely can keep up with a fair typist. A depreciation module would be handy instead of having to keep excel spreadsheets outside the software. A capital ...

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General Manager

3.2636621079506 months ago

Verified

... The software is great and doesn't really need to be improved. Every now and then, there is mapping issues and the support I think needs to improve on the timeliness of when issues can be resolved. I ...

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Regional Controller

3.1991459790506 months ago

Verified

... Accounting Core is very easy to use and integrates with several other software products. Any issues with the software are addressed promptly by M3 and their support specialists are very knowledgable. ...

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Finance Controller

3.0701137211204 months ago

Verified

... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...

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Finance Controller

3.070113721253 months ago

Verified

... When working with M3 you have the full package of a accounting software; you can run AP, AR, payroll, Bank reconciliation, FS, etc. M3 is very reliable and since it is web based you can work on it ...

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EVP

3.0055975923559 months ago

Verified

... Nothing. I come from a background where we manage different asset classes. Software to manage other assets is light years ahead. ...

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GM

3.0055975924836 months ago

Verified

... Excellent Support ...

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GM

3.0055975926094 months ago

Verified

... Excellent Support ...

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GM

3.0055975927341 months ago

Verified

... *I deal with many Support centers.*M3 is the best for friendliness and quick Service.*Encountered Alex many times. He's great to work with. ...

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GM

3.0055975928599 months ago

Verified

... *I deal with many Support centers.*M3 is the best for friendliness and quick Service.*Encountered Alex many times. He's great to work with. ...

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GM

3.005597592982 months ago

Verified

... Excellent Support ...

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Part- Owner of 8 hotels

2.9733395285969 months ago

Verified

... Every morning I get my hotel reporting information at exact time each day ...

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Revenue Manager

2.9733395287224 months ago

Verified

... The help center could be updated to make it easier to find self-help solutions. User videos could be updates so teach new users how to perform common tasks. ...

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Assistant Financial Controller

2.9733395288504 months ago

Verified

... I like the internal controls such as vendor invoices can be entered but not posted. Someone else can review for accurate coding and then post the invoice. I feel controls are certainly needed and M3 ...

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Assistant Financial Controller

2.9733395289927 months ago

Verified

... I like the internal controls such as vendor invoices can be entered but not posted. Someone else can review for accurate coding and then post the invoice. I feel controls are certainly needed and M3 gives you that whether it's entering invoices or journal entries. M3 Tech support is one of the best. They are very knowledgeable ...

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General Manager

2.9733395291245 months ago

Verified

... The citrix workspace is the cause of any issue we have. It would nice if m3 was a standalone program. Other than that, I do no have any other complaints. ...

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General Manager

2.9733395292608 months ago

Verified

... The citrix workspace is the cause of any issue we have. It would nice if m3 was a standalone program. Other than that, I do no have any other complaints. ...

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General Manager

2.9733395293993 months ago

Verified

... The citrix workspace is the cause of any issue we have. It would nice if m3 was a standalone program. Other than that, I do no have any other complaints. ...

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Senior Corp. Accountant

2.7797911424358 months ago

Verified

... User friendly system with very helpful M3 techsupport, usually receive the response very quickly. ...

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Senior Corp. Accountant

2.7797911425653 months ago

Verified

... User friendly system with very helpful M3 techsupport, usually receive the response very quickly. ...

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General Manager

2.7797911426949 months ago

Verified

... Financial preview to view profit and loss. Retrieving and viewing invoice, Scanning and uploading invoice at the same time, Ability to go back and view all old invoices. ...

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General Manager

2.7797911428203 months ago

Verified

... If we need help things get answered quickly, and appreciate the fast service and fast response to our request and issues ...

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Accounts Payable

2.747533078442 months ago

Verified

... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...

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Accounts Payable

2.7475330785697 months ago

Verified

... Efficiency Easy to work with. Staff is wonderful and always helpful, they go above and beyond. Punctual someone always helps ...

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Accounts Payable

2.7475330786988 months ago

Verified

... #dashboard #analytics #chart #reports #insights #chart #graph #forecast #data ...

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Director of Sales

2.7475330788262 months ago

Verified

... Support and training could be better. Does not seem as though there is much pre planning that goes into the execution of training . ...

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Director of Sales

2.7475330789542 months ago

Verified

... Support and training could be better. Does not seem as though there is much pre planning that goes into the execution of training . ...

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Corporate Controller

2.7475330790935 months ago

Verified

... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...

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Corporate Controller

2.7475330792249 months ago

Verified

... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...

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Corporate Controller

2.7475330793541 months ago

Verified

... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...

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Corporate Controller

2.7475330794829 months ago

Verified

... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...

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Corporate Controller

2.7475330796121 months ago

Verified

... For accounting core, nothing comes to mind. Perhaps there could be more tutorials or videos for training or updates to the tutorials that are on the support site. Tech support is very responsive and ...

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Director Finance

2.6185008216767 months ago