The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Amaze Insights shines .
Duetto shines in ease of use and customer support — especially for independent properties (4.5/5) , with exclusive features like Fully automated revenue management and Revenue pacing.
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,100/mo |
| Verified Reviews | 0 | 208 |
After analyzing 208 verified reviews, Amaze Insights users most value its , while Duetto users highlight customized reporting, price optimization, data-driven insights. Click any theme to see what reviewers say.
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Customized reporting
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Price optimization
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Data-driven insights
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User-friendly interface
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Integration with PMS
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How each product ranks among Business Intelligence vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #5 18 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 90 reviews |
| Large (75-199 rooms) ▾ | — | #3 61 reviews |
| X-Large (200+ rooms) ▾ | — | #4 24 reviews |
By Property Type
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| Boutique ▾ | — | #4 94 reviews |
| Luxury ▾ | — | #3 98 reviews |
| Branded / Chain ▾ | — | #4 64 reviews |
| Extended Stay ▾ | — | #5 17 reviews |
By Region
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| North America ▾ | — | #4 103 reviews |
| Europe ▾ | — | #3 63 reviews |
| Asia Pacific ▾ | — | #5 16 reviews |
| Middle East | — | #12 1 reviews |
When your hotel is choosing a business intelligence platform, the core question is which solution best aligns with your operational needs, budget, and growth ambitions. Amaze Insights and Scoreboard by Duetto both aim to transform your data into actionable insights, but they do so with different strengths and limitations. Your team needs to understand these differences to make an informed decision that maximizes your revenue and operational efficiency.
Amaze Insights offers a new, AI-driven analytics approach that promises simplicity and quick insights, but it currently lacks extensive reviews and a proven track record. Scoreboard by Duetto, by contrast, is an established system with a proven track record, boasting hundreds of reviews, higher ratings, and a comprehensive feature set. Which platform will ultimately serve your hotel’s goals better?
Amaze Insights is a fresh entrant to the market, founded only in 2022, with no reviews in the last six months, and a rating of 0/5. Its AI-powered analytics focus on transforming raw data into simple summaries and recommendations, making it appealing for teams seeking to avoid complex systems. Duetto, founded in 2012, has a robust presence across multiple continents, with over 165 recent reviews and a 4.41/5 overall rating, making it a more proven choice for hotels seeking reliability.
Both products aim to improve your decision-making; Amaze Insights emphasizes ease of understanding and AI-driven insights with minimal features, while Scoreboard provides a broad range of advanced revenue management tools. Given the more recent reviews and higher rating, is Duetto’s longer track record more aligned with your hotel’s need for dependable performance?
If your hotel needs a broad, flexible revenue management platform with sophisticated automation and customization, Duetto is the clear choice. It’s suited for properties that want advanced dynamic pricing, multi-property management, and predictive analytics—features that Amaze Insights currently does not offer.
Conversely, if your team is seeking a simple, intuitive analytics platform with AI-generated insights that requires minimal training, Amaze Insights might appeal. However, it’s important to note that Amaze Insights has no reviews or proven user satisfaction metrics, whereas Scoreboard’s extensive, recent reviews support its effectiveness in complex revenue environments.
In summary, for hotels that prioritize proven performance, scalability, and a full suite of revenue tools, Scoreboard is the safer pick. For small, tech-savvy teams willing to experiment with newer solutions, Amaze Insights could be worth exploring, but expect some risks.
Scoreboard by Duetto scores 4.66/5 for ease of use, with positive reviews emphasizing its intuitive interface, seamless integration, and user-friendly dashboards. Hoteliers report that it makes complex data accessible and actionable, with many citing its fast onboarding and minimal training requirements.
Amaze Insights has a 0/5 ease of use rating, indicating either a lack of sufficient reviews or a potential gap in user experience evidence. Given Duetto’s established reputation, your team will likely find Scoreboard easier to adopt and integrate into daily workflows. Edge: Scoreboard.
Scoreboard by Duetto offers 43 distinct features, including dynamic pricing, fully automated revenue management, group evaluation, channel management, multi-property dashboards, open API, and real-time price optimization—covering virtually every revenue management need.
Amaze Insights, on the other hand, provides no additional features beyond its AI summary reviews and recommendations, focusing solely on transforming data into easy-to-understand insights. While its AI approach is innovative, the lack of advanced revenue management tools limits its usefulness for hotels seeking comprehensive control. Edge: Scoreboard.
Scoreboard by Duetto’s reviews consistently praise its support team, with a 4.61/5 rating and comments emphasizing friendly, responsive service. Users highlight its onboarding process and ongoing support as instrumental in maximizing the platform’s potential.
Amaze Insights has no recent reviews or ratings for support, making it difficult to assess. Given Duetto’s extensive support infrastructure and positive feedback, it’s the safer choice for hotels that value reliable customer service. Edge: Scoreboard.
Scoreboard offers 92 verified integrations with systems like STR, Mirai, GuestCentric, and WebRezPro, enabling extensive automation and data sharing across your hotel tech stack. Shared integrations include some revenue management and distribution tools, further enhancing operational efficiency.
Amaze Insights has only 3 verified partners—Tripleseat, Event Temple, and SalesAndCatering.com—limiting its ability to connect with broader hotel management systems. For comprehensive, seamless integration, Scoreboard has a clear advantage. Edge: Scoreboard.
With a 4.41/5 rating based on 165 reviews, hoteliers widely appreciate Scoreboard’s ability to drive revenue growth, improve operational efficiency, and provide real-time insights. Reviewers highlight its ease of use, customizable reports, and proactive support as key benefits.
Amaze Insights, with a 0/5 rating and no recent reviews, cannot be reliably rated by users. Given the substantial feedback on Scoreboard’s performance, it’s evident that it enjoys higher user satisfaction. Edge: Scoreboard.
Amaze Insights’ pricing is not publicly disclosed, which could indicate a more customized or niche approach. Scoreboard costs $1,100 per month, with no mention of setup fees or tiered pricing, making it straightforward to budget for.
If your hotel seeks predictable expenses, Scoreboard offers clarity. Amaze Insights’ unclear pricing model may pose challenges in evaluating ROI without a direct quote.
Not ideal if:
Not ideal if:
Duetto’s Scoreboard is a mature, feature-rich platform with proven results, making it ideal for hotels seeking a reliable, scalable revenue management system. Its broad integration network, high user ratings, and extensive support make it a go-to choice for properties aiming to maximize revenue and operational efficiency.
Amaze Insights introduces a novel AI approach for quick insights but lacks the depth and proven track record that larger, more complex hotels require. It may serve smaller or tech-forward properties experimenting with AI, but the risk remains higher due to limited reviews and feature set.
In conclusion, if your hotel values stability, extensive features, and a broad partner ecosystem, Scoreboard is the smarter choice. For innovative teams exploring AI-powered insights with limited complexity, Amaze Insights could be a start, but expect some limitations without proven performance.
Final note: Given the more recent reviews, higher ratings, and extensive integrations, Scoreboard by Duetto clearly leads as the recommended solution for most hotels ready to optimize revenue and streamline operations.
Business Intelligence pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $1,100/mo |
According to HTR's product database, Amaze Insights and Scoreboard by Duetto share 0 features. Here are the key differences — features one has that the other lacks.
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| Channel Manager | ||
| Dynamic Pricing | ||
| Fully automated revenue management | ||
| Group pricing & evaluation | ||
| Guided workflows | ||
| Price sensitivity modeling |
Showing top differences. 31 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Duetto is an external coach and partner when it comes to revenue. That was the most important thing to me. Sure, the technology is great, but there’s still a hands-on art of revenu..."
What hoteliers love
The platform's Scoreboard module allows users to create tailored reports, offering comprehensive insights into revenue strategies and performance metr... The platform's Scoreboard module allows users to create tailored reports, offering comprehensive insights into revenue strategies and performance metrics. This functionality is highly valued for its speed and ease of use. However, certain reviews suggest enhancements to make reports even more customizable and for improvements in scheduling options to automate report deliveries.
Duetto's advanced pricing engine uses machine learning algorithms and open pricing strategies to optimize room rates dynamically based on demand. This... Duetto's advanced pricing engine uses machine learning algorithms and open pricing strategies to optimize room rates dynamically based on demand. This feature significantly enhances revenue performance by allowing properties to yield room types and market segments independently. Users have praised its flexibility in setting seasonal and segment-based pricing rules, though some reviews mention the need for more robust customization, particularly regarding group segments.
Duetto provides comprehensive data analytics that empower hoteliers to make informed decisions. This feature is appreciated for its ability to synthes... Duetto provides comprehensive data analytics that empower hoteliers to make informed decisions. This feature is appreciated for its ability to synthesize complex data into actionable insights, although some users note the need for additional metrics to improve decision accuracy.
Where hoteliers push back
The integration with property management systems (PMS) is seamless, allowing centralized information distribution, enhancing the accuracy of data and... The integration with property management systems (PMS) is seamless, allowing centralized information distribution, enhancing the accuracy of data and decision-making without requiring additional manual input. Users praise this feature for its reliability and the enhanced efficiency it brings, although some mentioned issues with data discrepancies.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Amaze Insights and Scoreboard by Duetto share many core Business Intelligence features, but each has unique capabilities. Amaze Insights offers 3 verified integration partners, while Scoreboard by Duetto offers 92. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Scoreboard by Duetto leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Amaze Insights: No. Scoreboard by Duetto: No. Neither product currently offers a free tier. Most Business Intelligence vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Amaze Insights has an HT Score of 0 and Duetto has 90. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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