Call Center Manager

2 months ago

Verified

... Once you have everything set up, Gamechanger is extremely easy to use. It was difficult to look at each daily rate and determine what was the best rate to offer, anticipate demand, and make changes on a regular basis. Gamechanger brings everything to one place and allows you to maximize revenue based on demand, data from prior years, and even allows you to make multiple changes in one day. It allows a system for casino guests to get rewards ...

Director of Strategic Marketing

2 months ago

Verified

... Revenue Made simple with customized reporting. -Duetto has provided easy to understand and easy to adjust strategies that allow to property to not only yield the hotel but also yield individual ...

E-commerce Manager

14 months ago

Verified

... * Nice support team and very fast to resolve the problem. Especially, Tasneem, she always keeps in touch and always support our team. * Easy to look into the rate compared with the competitors and ...

Hotel Manager

14 months ago

Verified

... training is vry difficult with just the videos and you don´t want to ask you manager for everything, snice that is not there exact job. ...

Corporate Director of Revenue Strategy

3 months ago

Verified

... 1. The efficiencies that Duetto helps create allows more time for strategic decision-making, which in turn, leads to higher revenue generation. 2. Ease of use allows for quick strategy deployment. Analyzing decisions is also easy when supplemented with their reporting tool, Scoreboard... easily the best I have seen in this space. 3. Customer service is unrivaled - response time is ultra ...

3 months ago

Verified

... Forecast and Budget are quite fast to build thus save time, then pricing strategy and rate recommendation is easy to follow up; automation lets you get results and analytics are insightful as well as reports and data you can get from a graph and/or a chart; revenue dashboard helps you understand the dynamics in your segmentation while comparing against key data. Two-way connectivity with PMS allows instant updates and further distribution to other channels, without the need to access PMS to update pricing. This is helpful for users like me who work remote and that do not depend from on-site users to get data. Proper ...

Revenue Manager

4 months ago

Verified

... Duetto has given us so much efficiency through making data visibile with chart, graph or just through being able to export the data in multiple ways in order to process it further. Besides that the settings can be personalized which helps with getting automation going, which ultimately save time. Forecast can be pretty accurate for most hotels, but needs the correct ...

Corporate DORM, Mexico

2 months ago

Verified

... Duetto has grown to become a competitive, powerful and time saving tool for the seasoned and not so tech saavy hoteliers alike. It's visual forecast chart and reports make visualizing business easy, and the recommendation algorithm is accurate and provides great results with relatively minimal ...

Revenue Manager

4 months ago

Verified

... All in all I can recommend Duetto, as I am very satisfied with the program. It is very user friendly, offers a lot of videos and documents that help you solve any issues or questions related to the ...

Group Revenue Coordinator

14 months ago

Verified

... Quick and easy group quotations and displacement analysis with blockbuster. Reports building is extremely customizable to fit our business needs. Rate strategy is easier to manage within duetto and can be as automated or manual as needed. From a customer care perspective they've offered amazing support every step of the roll out process, with a designated ...

VP Commercial - APAC

14 months ago

Verified

... We consider Duetto and their team as part of our team - its a true partnership and collaboration. They work closely with our business units to drive commercial outcomes and solutions to our needs. ...

Revenue Manager

3 months ago

Verified

... Professional and fast preparation, very good support, helps us to work efficiently, supports sales optimization, helps us to achieve and exceed sales targets ...

Revenue Manager

5 months ago

Verified

... Every interaction has been a pleasure, as they consistently go above and beyond to offer assistance. Their depth of understanding in their field is impressive, and their willingness to help out with ...

Administrador de base de datos y desarrollador.

3 months ago

Verified

... The ease and versatility with which the team manages rates, the intuitive and user-friendly interface, and the suggested rates that are not volatile speak of a well-executed and well-studied ...

Director of Sales

5 months ago

Verified

... We have had an incredible experience with the platform, as a hotel it took us a while to implement and understand a little how the tool works, however, all the time they have been working hand in ...

Revenue Manager

5 months ago

Verified

... Realtime optimization for daily analysis. Forecast and budget optimization. Rate increase. Displacement analysis Group analysis. Monthly follow-up to optimize the use of the tool. The Customer team ...

Revenue Manager

4 months ago

Verified

... The support chat should be flexible in adding a screenshot to prove the failure we are referring to. Most of the times we need to continue by email. ...

National Sales Manager

4 months ago

Verified

... I rely heavily on duetto to understand what is happening in my market, where we were a few in the past, and forecasting rates for future groups. ...

hotel front desk clerk

4 months ago

Verified

... The only downside is how often the programs sometimes freezes up. Other than that everything else works as it should. ...

Revenue Manager

4 months ago

Verified

... We frequently request support for changes or improvements to the tool. We receive support without any problems. They are always willing to provide support for the continuous improvement of the work ...

Revenue Expertin

3 months ago

Verified

... What I like most about Duetto is the automated, data-driven price optimization and the transparency of the reports. These features make it easier for you to make quick, informed decisions and maximize sales without manual ...

Director of Revenue and Distribution

3 months ago

Verified

... Duetto stood out with the most desired features among RMS options ...

Reception

3 months ago

Verified

... The autopilot works with two systems, either it takes care of the pickup or it takes care of the competition. It would be much more convenient to combine these two systems so that we can let the ...

Gerente de Reservas

3 months ago

Verified

... With Corn's support, we filled out all the information about the hotel, room, rate codes and segmentation. ...

Vice President, Revenue Management

3 months ago

Verified

... Vice President, Revenue Management ...

Commercial Director

2 months ago

Verified

... A true collaboration of humans and systems with a massive drive to improve ...

Corporate Director of Revenue Strategy

2 months ago

Verified

... It would be great to have a standardized list of suggested reports and a more robust onboarding process for new users. ...

Sales & Marketing Manager

2 months ago

Verified

... Quantity and quality of data that allows us to customize many reports and create new types of analysis; time saving in data entry thanks to the connection speed between CRS and PMS; accurate ...

Commercial Directo

2 months ago

Verified

... Duetto changed the way we optimize our business strategy. Its ability to analyze data in real time and generate accurate recommendations allows us to maximize revenue and ensure that no acquisition opportunities are missed. In addition to being very easy to use with Duetto, we have achieved a perfect balance between competitive pricing and occupancy, strengthening our position in the market and ensuring sustainable growth. A very positive thing was the onboarding process, it is exceptional and sets a high standard for customer support in the technology industry. From the first contact, the team demonstrates a perfect combination of patience and experience, ensuring that each user, regardless of their level of prior knowledge, feels comfortable using the tool. Sergio our trainer explained the functions to us in a clear and detailed manner, and was always willing to answer questions or delve into specific areas according to the team's needs. In addition, he took the time to personalize the experience, adapting the training ...

Director of Revenue Strategy and Commercial Analytics Revenue Matters

2 months ago

Verified

... I would say, the answers back from support. It might take longer than the average to get an answer back. They are very helpful though. ...

Director of Hotel Operations

2 months ago

Verified

... The only thing I could think of that would be beneficial for those that are new to duetto, is there be more already prepared templates for reports that others have found useful for their properties. ...

Head of yield Management

2 months ago

Verified

... Ability to configure your pricing strategy via rules. Relevant forecast helping to define rates optimization.Automation functionality is also helpful to save time. Support and continuous new ...

Revenue Manager

2 months ago

Verified

... Group Rates can be a bit generic not factoring in ancillary spend and comp set rates. It can feel formulaic the way it provides group rates when there are other factors to consider like ancillary, risk and growing base. While Duetto is incredibly effective, there’s always room for improvement. One area could be enhanced customization of reports and dashboards, allowing users to tailor analytics more precisely to their specific needs. Additionally, while the automation features are powerful, incorporating more advanced AI capabilities for predictive analytics and market trend forecasting could further elevate its utility. Lastly, improved onboarding ...

Revenue Manager

2 months ago

Verified

... What we appreciated the most about this application, which we use to manage the revenue of our hotel, is its usefulness and practicality. It stands out for being highly systematic, allowing us to organize and analyze data in a clear and efficient way. Moreover, its ease of use makes our daily tasks much smoother, enabling us to focus on strategies rather than tools. It truly is an essential ...

Call Center Manager

2 months ago

Verified

... Once you have everything set up, Gamechanger is extremely easy to use. It was difficult to look at each daily rate and determine what was the best rate to offer, anticipate demand, and make changes ...

Director of Strategic Marketing

2 months ago

Verified

... Revenue Made simple with customized reporting. -Duetto has provided easy to understand and easy to adjust strategies that allow to property to not only yield the hotel but also yield individual room types. - Duetto's algorithms have been efficient with adjusting to different ...

Dir. Business Analysis

5 months ago

Verified

... - Constantly improving the product based on customer feedback - Fast and professional support system - High flexibility in regards to configuration, like segmentation, business rules etc. ...

Director of Development

3 months ago

Verified

... We are a small limited service family-operated hotel. Duetto makes implementation of a revenue management strategy possible for us as it easily consolidates all relevant information and disseminate rate decisions to all sales outlets. Without Duetto, we would be unable to accomplish any of these activities because it would require too much manual ...

Sales

14 months ago

Verified

... There are few things that I would improve about Duetto as they are continually developing their tools based on the needs of their hotels. ...

Head of Revenue

14 months ago

Verified

... Duetto helps us extremely to improve daily pricing and make it more active. The quick transfer of the manual adjustments or the autopilot changes enables us to work quickly and effectively. The ...

Regional Director of Revenue Strategy

3 months ago

Verified

... The ability to have any report auto-generated and emailed would be a great enhancement. The ability to create custom reports with a wider selection of data across a brand or set or properties ...

Corporate Director of Revenue Strategy

3 months ago

Verified

... 1. The efficiencies that Duetto helps create allows more time for strategic decision-making, which in turn, leads to higher revenue generation. 2. Ease of use allows for quick strategy ...

Revenue Manager

3 months ago

Verified

... To be able to remove restrictions without having to manually remove it on each future dates and to be able to adjust the pick up day under Manage Rates. ...

14 months ago

Verified

... Duetto platform helps having a centralized view of your hotels and react accordingly or even let the autopilot do the hard work while you just check the strategy behind. In addition, the team ...

3 months ago

Verified

... Forecast and Budget are quite fast to build thus save time, then pricing strategy and rate recommendation is easy to follow up; automation lets you get results and analytics are insightful as well as ...

Revenue Manager

4 months ago

Verified

... Duetto has given us so much efficiency through making data visibile with chart, graph or just through being able to export the data in multiple ways in order to process it further. Besides that the settings can be personalized ...

Revenue Manager

4 months ago

Verified

... All in all I can recommend Duetto, as I am very satisfied with the program. It is very user friendly, offers a lot of videos and documents that help you solve any issues or questions related to the different functions of the menu. The reports can be easily ...

Administrador de base de datos y desarrollador.

3 months ago

Verified

... The ease and versatility with which the team manages rates, the intuitive and user-friendly interface, and the suggested rates that are not volatile speak of a well-executed and well-studied ...

Director of Sales

5 months ago

Verified

... We have had an incredible experience with the platform, as a hotel it took us a while to implement and understand a little how the tool works, however, all the time they have been working hand in hand with us, Cornelio Encarnacion has undoubtedly been an essential part of Our progress with the tool, reporting and prospecting are very simple, as is the way in which all the information ...

Revenue Manager

5 months ago

Verified

... Graficos y poder programar el envio de los reportes desde Scoreboard. (La programacion actual te pide armar un nuevo reporte) Charts and being able to schedule the sending of reports from ...

Revenue Manager

4 months ago

Verified

... 1. Interface with Opera Cloud via OHIP could be improved to send rates to TravelClick. 2. It would be ideal if Blockbuster would allow a report of confirmed and declined groups, as well as setting ...

Chief Commercial Officer

4 months ago

Verified

... Skyrockets revenue, totally automates processes, produces instant and personalized reports. Easy onboarding and superb customer support. Prominent place in our tech stack. ...

Revenue Analyst

4 months ago

Verified

... I really appreciate how Duetto simplifies the forecasting process, making it beginner-friendly for those new to revenue management. The platform offers clear, intuitive tools that allow analysts to ...

Reception

3 months ago

Verified

... The autopilot works with two systems, either it takes care of the pickup or it takes care of the competition. It would be much more convenient to combine these two systems so that we can let the ...

Revenue Manager

3 months ago

Verified

... Data, historical information and projections obtained by connecting with PMS. Likewise, the ease of centralizing the information in this tool, for distribution to different channel managers. ...

Vice President, Revenue Management

3 months ago

Verified

... What I enjoy most about the Duetto platform is truly multifaceted. One of the standout features is the ability to engage directly with the system in a collaborative manner. This interactivity ...

Commercial Director

2 months ago

Verified

... A true collaboration of humans and systems with a massive drive to improve ...

CEO

2 months ago

Verified

... Visualization and reporting dashboards have been excellent in creating a workflow for managing multiple properties efficiently. With fast information at our finger tips, strategy becomes simple to ...

Director of Revenue Management

2 months ago

Verified

... The dashboard is very clear to review data, and easy to analyze and make decisions. And it would be time saving when we preset the pricing strategy. ...

Director, Revenue

2 months ago

Verified

... Duetto offers a user-friendly channel management and distribution platform. Duetto offers powerful dashboard and analytics, delivering valuable insights through chart, graphs, and detailed reports. It is great for accurate forecast and providing data driven decision making. Its forecast and pricing capabilities help optimize revenue and rates, while automation saves ...

Sales & Marketing Manager

2 months ago

Verified

... Greater reactivity in returning a price depending on the demand on the same day and unexpected demand. Possibility to set a rule that considers the number of reservations entered on a certain date. ...

Director of Revenue Strategy and Commercial Analytics Revenue Matters

2 months ago

Verified

... It is user friendly and adapts to the needs of the team. Easy set-up and gives you all the tools you need for your analysis. ...

Director of Hotel Operations

2 months ago

Verified

... Duetto is an easy one stop shop to manage revenue daily. Yield Management is easier than ever before making it possible to go through future date rate changes and analytics very quickly. ...

Revenue Manager

2 months ago

Verified

... Very customizable to the needs for your properties. Over time the system improves tailored to your needs. The dashboard does a great job of simplifying Revcalls. Forecast improves over time What I ...

Call Center Manager

2 months ago

Verified

... Sometimes the interface between the property management system and Gamechanger is not ideal, but the important information does transfer appropriately. It would be nice if they added a warning for ...

Director of Strategic Marketing

2 months ago

Verified

... Revenue Made simple with customized reporting. -Duetto has provided easy to understand and easy to adjust strategies that allow to property to not only yield the hotel but also yield individual ...

Director of Development

3 months ago

Verified

... While Duetto is continually improving it's product, it is up to the customer to decide whether to incorporate more 3rd party data (competitor rates, compression data, etc). It would be helpful / an ...

Hotel Manager

14 months ago

Verified

... That you can basically see everything within a few clicks and the connection to protel is super easy and fast. ...

Head of Revenue

14 months ago

Verified

... The Group Business handling is still not perfect. It would be great if the connection between Duetto and the PMS can read the difference between a deducted tentative group and a definitive group. ...

14 months ago

Verified

... Duetto platform helps having a centralized view of your hotels and react accordingly or even let the autopilot do the hard work while you just check the strategy behind. In addition, the team ...

3 months ago

Verified

... Forecast and Budget are quite fast to build thus save time, then pricing strategy and rate recommendation is easy to follow up; automation lets you get results and analytics are insightful as well as reports and data you can get from a graph and/or a chart; revenue dashboard helps you understand the dynamics in your segmentation while comparing against key data. Two ...

Corporate DORM, Mexico

2 months ago

Verified

... Not exactly on Duetto's side, but integrations could improve with Latin-America platforms and All Inclusive properties. A notification system within a mobile platform could also be great in a non ...

Revenue Manager

4 months ago

Verified

... I am missing some options like being able to apply different child or extra adults conditions per dates, as the conditions may vary from one contract period to another, and in Duetto, this cannot be adjusted accordingly at the moment as it only allows one configuration for all dates. Also, the correct amounts between Duetto and our PMS vary, and although the values ...

Head of Revenue Management

14 months ago

Verified

... Further interface, for example to Fairmas, so that the forecast can be integrated straight away and the integration of weather data into the algorithm. ...

Administrador de base de datos y desarrollador.

3 months ago

Verified

... To better predict perhaps an interface with the density of tourists arriving at the destinations, I don't know if it exists but it would be a great parameter. ...

Revenue Manager

5 months ago

Verified

... Graficos y poder programar el envio de los reportes desde Scoreboard. (La programacion actual te pide armar un nuevo reporte) Charts and being able to schedule the sending of reports from Scoreboard. (The current schedule requires you to create a new report). Being able to read segmentation ...

Revenue Manager

4 months ago

Verified

... 1. Interface with Opera Cloud via OHIP could be improved to send rates to TravelClick. 2. It would be ideal if Blockbuster would allow a report of confirmed and declined groups, as well as setting ...

Chief Commercial Officer

4 months ago

Verified

... We are confident that Duetto will timely anticipate and adapt to today's and tomorrow's challenges. Some integrations could be enhanced. ...

Revenue Manager

4 months ago

Verified

... data, historical information and projections obtained by connecting with PMS. Likewise, the ease of centralizing the information in this tool, for distribution to different channel managers. ...

Reception

3 months ago

Verified

... The autopilot works with two systems, either it takes care of the pickup or it takes care of the competition. It would be much more convenient to combine these two systems so that we can let the ...

Revenue Management Corporate Director

3 months ago

Verified

... Connectivity and Innovation ...

Assist Group Director of Marketing

3 months ago

Verified

... Bring in external factors to consider the price, such as market demand, flights to destination, hotel demands, compset demand, etc. ...

Vice President, Revenue Management

3 months ago

Verified

... What I enjoy most about the Duetto platform is truly multifaceted. One of the standout features is the ability to engage directly with the system in a collaborative manner. This interactivity empowers users to make informed decisions rather than simply being at the mercy of the system's outputs. It strikes the perfect balance, allowing us to utilize the technology without excessively overriding the system, which can often lead to inconsistencies in data. Duetto's technology is impressive—it not only supports wide ranges of scenarios but also enhances our decision-making processes by providing real-time insights and analytics. The robust functionality integrated into the platform is a testament to its cutting-edge development, seamlessly ...

Director of Revenue Management

2 months ago

Verified

... When doing the forecast or budget input, it would be better the the excel format includes daily and monthly. For now, only daily. ...

Chief Commercial Officer

2 months ago

Verified

... Duetto has more potential to include external third party data which should be the main focus to even increase the efficiency of the system. ...

Commercial Directo

2 months ago

Verified

... There are a few areas that could be improved to further optimize user experience and results: Greater Customization in Reports: While reports are useful, it would be ideal to allow for deeper customization to fit the specific needs of each property or market segment. Broader ...

Revenue Manager

2 months ago

Verified

... Very customizable to the needs for your properties. Over time the system improves tailored to your needs. The dashboard does a great job of simplifying Revcalls. Forecast improves over time What I like most about Duetto is its ability to combine powerful analytics with user-friendly automation. The platform’s intuitive dashboards and clear data ...

Revenue Manager

2 months ago

Verified

... What we appreciated the most about this application, which we use to manage the revenue of our hotel, is its usefulness and practicality. It stands out for being highly systematic, allowing us to organize and analyze data in a clear and efficient way. Moreover, its ease of use makes our daily tasks much smoother, enabling us to focus on strategies ...

Call Center Manager

2 months ago

Verified

... Once you have everything set up, Gamechanger is extremely easy to use. It was difficult to look at each daily rate and determine what was the best rate to offer, anticipate demand, and make changes ...

Director of Strategic Marketing

2 months ago

Verified

... Revenue Made simple with customized reporting. -Duetto has provided easy to understand and easy to adjust strategies that allow to property to not only yield the hotel but also yield individual ...

Director of Development

3 months ago

Verified

... We are a small limited service family-operated hotel. Duetto makes implementation of a revenue management strategy possible for us as it easily consolidates all relevant information and disseminate ...

E-commerce Manager

14 months ago

Verified

... * Nice support team and very fast to resolve the problem. Especially, Tasneem, she always keeps in touch and always support our team. * Easy to look into the rate compared with the competitors and can analyze the rate to be competitive with the comp set. * A lot of suggestions ...

Sales

14 months ago

Verified

... - Great support - Knowledge of the hospitality industry - Continuous improvement - Listen to hotels in their needs - Usability of their platform ...

Head of Revenue

14 months ago

Verified

... Duetto helps us extremely to improve daily pricing and make it more active. The quick transfer of the manual adjustments or the autopilot changes enables us to work quickly and effectively. The ...

Regional Director of Revenue Strategy

3 months ago

Verified

... Duetto takes the time to listen and understand their customers, and take action to implement that feedback to make the products better. The scoreboard module lets users create their own custom reports. Strategies aren't cookie cutter, and the reports used to measure them shouldn't be either. Gamechanger is a true ...

Corporate Director of Revenue Strategy

3 months ago

Verified

... Duetto is forward thinking, so much of the feedback for improvement is harvested in their customer hub. Much of this is acted upon with the goal of the solution to enrich the end user experience. ...

3 months ago

Verified

... Forecast and Budget are quite fast to build thus save time, then pricing strategy and rate recommendation is easy to follow up; automation lets you get results and analytics are insightful as well as ...

Revenue Manager

4 months ago

Verified

... Duetto has given us so much efficiency through making data visibile with chart, graph or just through being able to export the data in multiple ways in order to process it further. Besides that the ...

Revenue Manager

4 months ago

Verified

... I am missing some options like being able to apply different child or extra adults conditions per dates, as the conditions may vary from one contract period to another, and in Duetto, this cannot be adjusted accordingly at the moment as it only allows one configuration for all dates. Also, the correct amounts between Duetto and our PMS vary, and although the values are within the estimated ...

Director of Sales

14 months ago

Verified

... Useful Revenue System ...

Group Revenue Coordinator

14 months ago

Verified

... Quick and easy group quotations and displacement analysis with blockbuster. Reports building is extremely customizable to fit our business needs. Rate strategy is easier to manage within duetto and ...

RM

14 months ago

Verified

... Analysis and productivity become more efficient, I can better manage my time and optimize income management ...

Reservation Manager

14 months ago

Verified

... I like the most the rate yielding tool that gives a breakdown and full insight into all rates. Very good. ...

VP Commercial - APAC

14 months ago

Verified

... We consider Duetto and their team as part of our team - its a true partnership and collaboration. They work closely with our business units to drive commercial outcomes and solutions to our needs. ...

Revenue Manager

3 months ago

Verified

... So far, the cooperation has been very positive, there is no reason to complain and I can't think of anything that needs to be improved at the moment. ...

Revenue Manager

5 months ago

Verified

... The platform is excellent, with a lot of potential for further evolution. The team behind it is remarkably responsive and adept at troubleshooting any issues that arise. They are continuously ...

Administrador de base de datos y desarrollador.

3 months ago

Verified

... The ease and versatility with which the team manages rates, the intuitive and user-friendly interface, and the suggested rates that are not volatile speak of a well-executed and well-studied ...

Director of Sales

5 months ago

Verified

... We have had an incredible experience with the platform, as a hotel it took us a while to implement and understand a little how the tool works, however, all the time they have been working hand in ...

Revenue Manager

5 months ago

Verified

... Duetto. It's a great tool. With realtime graphs and analytics. Help with improving KPI's ...

Revenue Manager

4 months ago

Verified

... You can update rates at any time you might need. Select your configuration as you need. You can select your competitors. Also our MM is the best, Corn is so helpful and kind. ...

Revenue Manager

4 months ago

Verified

... The installation was quite easy and user-friendly, the Duetto team is amazing. The tool itself has helped us improve our revenue considerably and reach KPIs in a short time, the GameChanger and ...

Communications Agent 1

4 months ago

Verified

... I don't believe there is anything I would change about Duetto. The product and the service could not be improved in my opinion at all. ...

Chief Commercial Officer

4 months ago

Verified

... Skyrockets revenue, totally automates processes, produces instant and personalized reports. Easy onboarding and superb customer support. Prominent place in our tech stack. ...

National Sales Manager

4 months ago

Verified

... I rely heavily on duetto to understand what is happening in my market, where we were a few in the past, and forecasting rates for future groups. ...

Revenue Analyst

4 months ago

Verified

... The best platform for Revenue Management! ...

hotel front desk clerk

4 months ago

Verified

... I pretty much like everything about the new software. Things are much easier to find and it helps getting the job done a little quicker. ...

Revenue Expertin

3 months ago

Verified

... What I like most about Duetto is the automated, data-driven price optimization and the transparency of the reports. These features make it easier for you to make quick, informed decisions and maximize ...

Front Office Supervisor

3 months ago

Verified

... It's very difficult to navigate through the website. It took me weeks to find the Operations link on my own because I had no idea the hotel stats predictions was called that in Duetto. ...

Gerente de Reservas

3 months ago

Verified

... With Corn's support, we filled out all the information about the hotel, room, rate codes and segmentation. ...

Vice President, Revenue Management

3 months ago

Verified

... Hard to pinpoint an area for improvement, as Duetto is consistently quick to respond to feedback and requests. Their customer support team is not only approachable but also genuinely committed to continuous improvement. Whenever we’ve shared suggestions or encountered minor issues, the responsiveness has been impressive; enhancements and updates are rolled out swiftly based on user input. This proactive approach not only fosters a strong partnership but also ensures that the platform evolves in a way that aligns with user needs. It creates a sense of collaboration where users feel their voices are heard and valued, further enhancing the overall experience. This commitment to improvement reassures us that Duetto is not just a static tool but a dynamic platform that will continue to adapt and grow alongside our business ...

Commercial Director

2 months ago

Verified

... In a world where more and more moves over to automation, Duetto is able to find the right sweet spot between human and system interactions; it is truly a partnership and on each level (from revenue ...

CEO

2 months ago

Verified

... It's simple and it does it's job really well. ...

Chief Revenue Officer

2 months ago

Verified

... What I like most about Duetto RMS is the flexibility it offers in managing pricing strategies across our diverse portfolio, which includes economy, midscale, and luxury/boutique properties. The ability to tailor pricing based on demand by room type and rate code has been a game changer for our yield management. This customization allows us to react dynamically to market conditions, optimizing revenue while meeting the specific needs of each property segment. The platform’s analytics, insights, and reports are incredibly intuitive, with easy-to-read dashboards and charts that allow us to quickly analyze data. This has saved us significant time compared to manually slicing and dicing the data, enabling us to focus more on strategic decision-making based on real-time results. We can effortlessly identify trends, forecast demand, and adjust strategies accordingly. We’ve relied on Duetto’s data-driven algorithms to significantly improve our RevPAR index, moving from the mid-low 90s to consistently surpassing 115. The system’s ability to learn and adapt has been pivotal in driving long ...

Corporate Director of Revenue Strategy

2 months ago

Verified

... Duetto allows flexible configuration to fit all types of hotels -luxury, boutique and large corporate/group houses. We use room type pricing and sub rates, and love the Room Type Analytics report. The Blockbuster module allows for real time group, meetings and events quotes. Scoreboard made it easy for us to customize reports for analytics, strategy ...

Director, Revenue

2 months ago

Verified

... Duetto offers a user-friendly channel management and distribution platform. Duetto offers powerful dashboard and analytics, delivering valuable insights through chart, graphs, and detailed reports. ...

Sales & Marketing Manager

2 months ago

Verified

... Efficiency ...

Commercial Directo

2 months ago

Verified

... Strategic convenience ...

Director of Hotel Operations

2 months ago

Verified

... The only thing I could think of that would be beneficial for those that are new to duetto, is there be more already prepared templates for reports that others have found useful for their properties. ...

Head of yield Management

2 months ago

Verified

... Ability to configure your pricing strategy via rules. Relevant forecast helping to define rates optimization.Automation functionality is also helpful to save time. Support and continuous new ...

Revenue Manager

2 months ago

Verified

... I believe that the rate recommendations could be more accurate. I would also like to have an easier way to change the rate differences between the room types. And that it should be higher rate ...

Revenue Manager

2 months ago

Verified

... What we appreciated the most about this application, which we use to manage the revenue of our hotel, is its usefulness and practicality. It stands out for being highly systematic, allowing us to organize and analyze data in a clear and efficient way. Moreover, its ease of use makes our daily tasks much smoother, enabling us to focus on strategies rather than tools. It truly ...

Call Center Manager

2 months ago

Verified

... Once you have everything set up, Gamechanger is extremely easy to use. It was difficult to look at each daily rate and determine what was the best rate to offer, anticipate demand, and make changes on a regular basis. Gamechanger brings everything to one place and allows you to maximize revenue based on demand, data from prior years, and even allows you to make multiple changes in one day. It allows a system for casino guests to get rewards based on more up to date information and better ...

Director of Strategic Marketing

2 months ago

Verified

... Revenue Made simple with customized reporting. -Duetto has provided easy to understand and easy to adjust strategies that allow to property to not only yield the hotel but also yield individual room types. - Duetto's algorithms have been efficient with adjusting to different seasons and events. -The team has found many efficiencies with utilizing the robust reporting. -The reporting is easy to use from any device. -The real time reporting is extremely important for a property with a strong drive market especially in these new times the booking window is shorter than ever. - Creating new rules ...

Dir. Business Analysis

5 months ago

Verified

... Professional partner to implement a complex revenue strategy system ...

Director of Development

3 months ago

Verified

... While Duetto is continually improving it's product, it is up to the customer to decide whether to incorporate more 3rd party data (competitor rates, compression data, etc). It would be helpful / an ...

E-commerce Manager

14 months ago

Verified

... * Nice support team and very fast to resolve the problem. Especially, Tasneem, she always keeps in touch and always support our team. * Easy to look into the rate compared with the competitors and ...

Hotel Manager

14 months ago

Verified

... Ok but a lot to process ...

Head of Revenue

14 months ago

Verified

... Duetto helps us extremely to improve daily pricing and make it more active. The quick transfer of the manual adjustments or the autopilot changes enables us to work quickly and effectively. The possibility of dynamic ...

Regional Director of Revenue Strategy

3 months ago

Verified

... Duetto takes the time to listen and understand their customers, and take action to implement that feedback to make the products better. The scoreboard module lets users create their own custom ...

Corporate Director of Revenue Strategy

3 months ago

Verified

... 1. The efficiencies that Duetto helps create allows more time for strategic decision-making, which in turn, leads to higher revenue generation. 2. Ease of use allows for quick strategy ...

Revenue Manager

3 months ago

Verified

... -Duetto makes it easy to strategize with all its features. -Very organized. -Great support team, thank you Kenneth Lu for all your assistance! ...

14 months ago

Verified

... Duetto platform helps having a centralized view of your hotels and react accordingly or even let the autopilot do the hard work while you just check the strategy behind. In addition, the team ...

3 months ago

Verified

... Not only simple to use and easy to digest for non-RM users but powerful for revenue leaders. ...

Revenue Manager

4 months ago

Verified

... User friendly system with tons of interesting insights and use of open pricing! ...

Corporate DORM, Mexico

2 months ago

Verified

... Duetto has grown to become a competitive, powerful and time saving tool for the seasoned and not so tech saavy hoteliers alike. It's visual forecast chart and reports make visualizing business easy, and the recommendation ...

Revenue Manager

4 months ago

Verified

... All in all I can recommend Duetto, as I am very satisfied with the program. It is very user friendly, offers a lot of videos and documents that help you solve any issues or questions related to the different functions of the menu. The reports ...

Group Revenue Coordinator

14 months ago

Verified

... Quick and easy group quotations and displacement analysis with blockbuster. Reports building is extremely customizable to fit our business needs. Rate strategy is easier to manage within duetto and ...

RM

14 months ago

Verified

... Practical, efficient and avant-garde ...

Reservation Manager

14 months ago

Verified

... Rates ...

Cluster Revenue Manager

14 months ago

Verified

... Duetto helps us to easily manage rate pricing. User friendly and time saving tool. Reports are customizable to fit our needs. ...

Area Director of Revenue

14 months ago

Verified

... System recommendation on pricing. Ability to set pricing rules. Forecasting is also accurate. BI tool has multiple options to generate customized reports. ...

Regional Revenue Analyst

14 months ago

Verified

... Lighthouse (formerly OTA Insight): Empowering Revenue Management with Comprehensive BI Tools Transforming Revenue Management: A Comprehensive Duetto Review from a Revenue Manager's Perspective ...

Revenue Manager

3 months ago

Verified

... Professional and fast preparation, very good support, helps us to work efficiently, supports sales optimization, helps us to achieve and exceed sales targets ...

Revenue Manager

5 months ago

Verified

... The platform is excellent, with a lot of potential for further evolution. The team behind it is remarkably responsive and adept at troubleshooting any issues that arise. They are continuously ...

Administrador de base de datos y desarrollador.

3 months ago

Verified

... The ease and versatility with which the team manages rates, the intuitive and user-friendly interface, and the suggested rates that are not volatile speak of a well-executed and well-studied ...

Director of Sales

5 months ago

Verified

... We have had an incredible experience with the platform, as a hotel it took us a while to implement and understand a little how the tool works, however, all the time they have been working hand in hand with us, Cornelio Encarnacion has undoubtedly been an essential part of Our progress with the tool, reporting and prospecting ...

Revenue Manager

5 months ago

Verified

... Duetto. It's a great tool. With realtime graphs and analytics. Help with improving KPI's ...

Revenue Manager

4 months ago

Verified

... You can update rates at any time you might need. Select your configuration as you need. You can select your competitors. Also our MM is the best, Corn is so helpful and kind. ...

Revenue Manager

4 months ago

Verified

... The installation was quite easy and user-friendly, the Duetto team is amazing. The tool itself has helped us improve our revenue considerably and reach KPIs in a short time, the GameChanger and ...

Communications Agent 1

4 months ago

Verified

... This system is very fast and efficient and it is very user friendly. It is really easy to use and that is great. ...

Chief Commercial Officer

4 months ago

Verified

... Skyrockets revenue, totally automates processes, produces instant and personalized reports. Easy onboarding and superb customer support. Prominent place in our tech stack. ...

National Sales Manager

4 months ago

Verified

... I don't believe there is anything that stands out to be improved at the moment. The features for Duetto cover quiet a bit. ...

Revenue Analyst

4 months ago

Verified

... I really appreciate how Duetto simplifies the forecasting process, making it beginner-friendly for those new to revenue management. The platform offers clear, intuitive tools that allow analysts to create and interpret ...

Director de Ventas

4 months ago

Verified

... For now it meets the requirements based on the demand load of the square and compset to accurately generate our forecast. ...

hotel front desk clerk

4 months ago

Verified

... The only downside is how often the programs sometimes freezes up. Other than that everything else works as it should. ...

Revenue Manager

4 months ago

Verified

... Scoreboard needs some work to implement more scenarios, examples include pace reports and data from "as of" dates. Ability to share reports needs to be easier also and User management is sometimes ...

Revenue Manager

4 months ago

Verified

... data, historical information and projections obtained by connecting with PMS. Likewise, the ease of centralizing the information in this tool, for distribution to different channel managers. ...

Front Office Supervisor

3 months ago

Verified

... I don't use many features of Duetto, but the Operations section is invaluable for scheduling staff. It provides a prediction for how many check ins and check outs will be at the hotel for a future date, which gives a better idea for these metrics than the actual ...

Revenue Management Corporate Director

3 months ago

Verified

... Rate recommendations: Different options can be configured for the automatic sending of rates according to your current occupancy and demand, dynamic rates by room type. Open pricing: You can have discounts according to demand. Our Customer Success Director Cornelio Encarnacion is always aware of our needs, in continuous communication, he trains us and helps us maximize the use ...

Assist Group Director of Marketing

3 months ago

Verified

... The function we like most is the one that assigns weights to each competitor set, averages the prices, and allows us to implement tactics against our competitors. Additionally, the autopilot feature within specific timeframes, combined with manual adjustments for advanced bookings, creates a seamless hybrid ...

Revenue Manager

3 months ago

Verified

... Data, historical information and projections obtained by connecting with PMS. Likewise, the ease of centralizing the information in this tool, for distribution to different channel managers. ...

Vice President, Revenue Management

3 months ago

Verified

... What I enjoy most about the Duetto platform is truly multifaceted. One of the standout features is the ability to engage directly with the system in a collaborative manner. This interactivity empowers users to make informed decisions rather than simply being at the mercy of the system's ...

CEO

2 months ago

Verified

... Visualization and reporting dashboards have been excellent in creating a workflow for managing multiple properties efficiently. With fast information at our finger tips, strategy becomes simple to ...

Director of Revenue Management

2 months ago

Verified

... Easy to analyze and save time to manage pricing. ...

Chief Commercial Officer

2 months ago

Verified

... What I appreciate most is the system's flexibility and dynamic nature. It allows you to identify risks and opportunities in real time, responding accordingly. ...

Chief Revenue Officer

2 months ago

Verified

... What I like most about Duetto RMS is the flexibility it offers in managing pricing strategies across our diverse portfolio, which includes economy, midscale, and luxury/boutique properties. The ability to tailor pricing based on demand by room type and rate code has been a game changer for our yield management. This customization allows us to react dynamically to market conditions, optimizing revenue while meeting the specific needs of each property segment. The platform’s analytics, insights, and reports are incredibly intuitive, with easy-to-read dashboards and charts that allow us to quickly analyze data. This has saved us significant time compared to manually slicing and dicing the data, enabling us to focus more on strategic decision-making based on real ...

Corporate Director of Revenue Strategy

2 months ago

Verified

... Duetto allows flexible configuration to fit all types of hotels -luxury, boutique and large corporate/group houses. We use room type pricing and sub rates, and love the Room Type Analytics report. ...

Director, Revenue

2 months ago

Verified

... Duetto offers a user-friendly channel management and distribution platform. Duetto offers powerful dashboard and analytics, delivering valuable insights through chart, graphs, and detailed reports. ...

Sales & Marketing Manager

2 months ago

Verified

... Efficiency ...

Commercial Directo

2 months ago

Verified

... Duetto changed the way we optimize our business strategy. Its ability to analyze data in real time and generate accurate recommendations allows us to maximize revenue and ensure that no acquisition opportunities are missed. In addition to being very easy to use with Duetto, we have achieved a perfect ...

Director of Hotel Operations

2 months ago

Verified

... Duetto is an easy one stop shop to manage revenue daily. Yield Management is easier than ever before making it possible to go through future date rate changes and analytics very quickly. ...

Head of yield Management

2 months ago

Verified

... Ability to configure your pricing strategy via rules. Relevant forecast helping to define rates optimization.Automation functionality is also helpful to save time. Support and continuous new ...

Revenue Manager

2 months ago

Verified

... Very customizable to the needs for your properties. Over time the system improves tailored to your needs. The dashboard does a great job of simplifying Revcalls. Forecast improves over time What I ...

Revenue Manager

2 months ago

Verified

... I like that the forecast is very accurate and is my daily help to monitor the room sales and rating. ...

Call Center Manager

2 months ago

Verified

... Once you have everything set up, Gamechanger is extremely easy to use. It was difficult to look at each daily rate and determine what was the best rate to offer, anticipate demand, and make changes on a regular basis. Gamechanger brings everything to one place and allow ...

Director of Strategic Marketing

2 months ago

Verified

... Revenue Made simple with customized reporting. -Duetto has provided easy to understand and easy to adjust strategies that allow to property to not only yield the hotel but also yield individual room types. - Duetto's algorithms have been efficient with adjusting to different seasons and events. -The team has found many efficiencies with utilizing the robust reporting. -The reporting is easy to use from any device. -The real time reporting is extremely important for a property with a strong drive market especially in these new times the booking window is shorter than ever. - Creating new rules, categories, market segments, yield segments couldn't be easier. It's allowed the property to adjust it's segments to drive more revenue and become more efficient as business strategy and demand continue to change. - The enterprise reporting is fantastic. 1 log ...

Sales

14 months ago

Verified

... - Great support - Knowledge of the hospitality industry - Continuous improvement - Listen to hotels in their needs - Usability of their platform ...

Revenue Manager

3 months ago

Verified

... -Duetto makes it easy to strategize with all its features. -Very organized. -Great support team, thank you Kenneth Lu for all your assistance! ...

3 months ago

Verified

... I think that the BI analytics can be improved; I have seen other products/apps using PMS data to deliver more insights and more granular data on dynamic graphs, tables, etc. Also, some features like data mapping to get a more friendly ...

Corporate DORM, Mexico

2 months ago

Verified

... Duetto has grown to become a competitive, powerful and time saving tool for the seasoned and not so tech saavy hoteliers alike. It's visual forecast chart and reports make visualizing business easy, ...

Revenue Manager

4 months ago

Verified

... All in all I can recommend Duetto, as I am very satisfied with the program. It is very user friendly, offers a lot of videos and documents that help you solve any issues or questions related to the different functions of the menu. The reports can be easily configured and adjusted as requested, which helps a Revenue Manager to save time with all types of analytics and forecasting. Commandcenter gives you a perfect overview of the situation of the hotel and the different charts ...

RM

14 months ago

Verified

... The calendars are not entirely friendly to obtain the desired ranges, the way they are exported complicates their maneuverability ...

Area Director of Revenue

14 months ago

Verified

... Excellent RMS, BI tool and very much user's friendly ...

Head of Revenue Management

14 months ago

Verified

... Fast and uncomplicated connection - user-friendly system ...

Revenue Manager

4 months ago

Verified

... The support chat should be flexible in adding a screenshot to prove the failure we are referring to. Most of the times we need to continue by email. ...

Revenue Manager

4 months ago

Verified

... The installation was quite easy and user-friendly, the Duetto team is amazing. The tool itself has helped us improve our revenue considerably and reach KPIs in a short time, the GameChanger and Blockbuster are friendly, useful and easy to use tools ...

Sales Manager

4 months ago

Verified

... The system is pretty simple and easy to use. The only thing that is a little difficult is knowing where to access the information you need as there are multiple areas to get to where you need to be ...

Revenue Analyst

4 months ago

Verified

... I really appreciate how Duetto simplifies the forecasting process, making it beginner-friendly for those new to revenue management. The platform offers clear, intuitive tools that allow analysts to ...

Revenue Manager

4 months ago

Verified

... Easy and reliable ...

Revenue Expertin

3 months ago

Verified

... Duetto is a user-friendly revenue management system that facilitates dynamic pricing decisions through real-time data and AI-powered analytics. It saves time, provides transparency and optimizes ...

Corporate Director of Revenue Management

3 months ago

Verified

... Duetto RMS has truly transformed our revenue management strategy. The platform’s user-friendly interface makes it easy to navigate and utilize its powerful features. The real-time data analytics ...

Front Office Supervisor

3 months ago

Verified

... It's very difficult to navigate through the website. It took me weeks to find the Operations link on my own because I had no idea the hotel stats predictions was called that in Duetto. ...

Vice President, Revenue Management

3 months ago

Verified

... What I enjoy most about the Duetto platform is truly multifaceted. One of the standout features is the ability to engage directly with the system in a collaborative manner. This interactivity ...

CEO

2 months ago

Verified

... Visualization and reporting dashboards have been excellent in creating a workflow for managing multiple properties efficiently. With fast information at our finger tips, strategy becomes simple to ...

Director of Revenue Management

2 months ago

Verified

... The dashboard is very clear to review data, and easy to analyze and make decisions. And it would be time saving when we preset the pricing strategy. ...

Chief Revenue Officer

2 months ago

Verified

... What I like most about Duetto RMS is the flexibility it offers in managing pricing strategies across our diverse portfolio, which includes economy, midscale, and luxury/boutique properties. The ...

Commercial Directo

2 months ago

Verified

... There are a few areas that could be improved to further optimize user experience and results: Greater Customization in Reports: While reports are useful, it would be ideal to allow for deeper customization to fit the specific needs of each property or market segment. Broader Integrations: Expanding integrations with other hotel management systems (PMS) or distribution platforms could make it easier to sync data and avoid discrepancies. Loading Speed: Sometimes the platform can be slow to load certain data or complex reports, which can slow down decision making at critical times. Customizable ...

Director of Hotel Operations

2 months ago

Verified

... Duetto is an easy one stop shop to manage revenue daily. Yield Management is easier than ever before making it possible to go through future date rate changes and analytics very quickly. ...

Head of yield Management

2 months ago

Verified

... Reports and dashboard could still be improved even if we have new charts regularly. Inventory management can also be improved ...

Revenue Manager

2 months ago

Verified

... Very customizable to the needs for your properties. Over time the system improves tailored to your needs. The dashboard does a great job of simplifying Revcalls. Forecast improves over time What I ...